• 1.0 out of 5 stars

    No Range

    • Written by from Happy Valley

    Would not work more than 10 feet from my modem. Returned it and got a new one per Dropcam customer service, same problem. Just worthless.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Putting the "Drop" in "Cam"

    • Written by from Glendale

    2 cameras @ $200 = $400 + 1 CVR plan @ $150 = $550. Distance from router = 14'. Walls in between = 0. Disconnected from Wifi = every day. Wifi speed is 21.42 download and 2.14 upload = no excuse.

    Don't read another review. This product is unreliable junk.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    BAD Product that could have been great

    • Written by from Santa Monica

    Although the good is that it is well engineered, the bad is that the bean-counters apparently took over software development.

    You CANNOT RECORD ANY VIDEO LOCALLY. You must pay $100-300 per year for them to store video data (motion-sensed, so not much data). AND, they will only store 7 to 30 days of recordings before purging.

    Why, why, why, do they not just let me connect this to through its USB or local Wi-Fi connection to my always-on home computer, to record as much as I want? The software decision that limits CUSTOMER options makes this product an absolute non-starter.

    AVOID! Buy a cheap web-cam and find some open-source software instead.

    39 of 43 people found this useful

  • 1.0 out of 5 stars

    This Camera Requires a Monthly fee to work

    • Written by from Regina

    They should be giving out the camera's for free because they are going to charge to either $10/ month or $30/month in order to use this camera. Plus if you buy a second camera they charge even more for EACH camera This is hidden from the requirements and a total rip off IMVHO. If you don't mind over paying for these subscription fees- then it's a OK camera sound is good. The zoom is waste of time - it would be better to have a narrow field with better picture quality there are 7 zoom levels all of them are useless. The picture quality is passable but I would NOT call it HD even thought they do. Super disappointed it's going back to Apple for refund.

    31 of 42 people found this useful

  • 1.0 out of 5 stars

    huge disappointment - definitely a very limiting love/hate product

    • Written by from TORONTO

    This product gets a lot of positive reviews, and within a very narrow set of requirements, it can be great. For me it is the most disappointing product I have purchased in a long time.

    First the good.

    1) The image quality is very good in various lighting.

    That's it. No more good.

    1) ALL video gets sent out through the internet before coming back to your house. Besides the creepy factor of not being able to disable this, is creates huge delays, and lowers the video quality you can actually see in the end. I have a very fast low latency internet connection, and yet standing right there in the same room with the dropcam, I timed up to a 10 second delay in the so called "live" image. Yes, even if your viewing device is connected to your same home network as the camera, it still sends the video/audio out to the internet and back again. This is entirely inexcusable IMO. Checking on the support website this is the most requested feature yet dropcam by their replies seems to place little priority on it.

    Thinking of using this as a baby monitor? Better think again.

    2) Even though they use public licensed pieces of software to operate the camera, they connection is completely proprietary. That means you can only use their software to view the camera and their software is quite lacking. Other cameras can be used with a wide variety of 3rd party viewing software.

    Hmm. If you could use the dropcam with any standard software, you could choose any number of video recording options should you want such a service. Something is beginning to smell very rotten here.

    3) Dropcam claims you can view the camera through any web browser on a computer. This is not exactly true. The computer viewing experience requires flash which is an ADD ON to browsers, not part of the browser. Flash is such a poor technology that Apple for years now has refused to install it on their computers. You have to add it yourself. If is full of bugs, security holes, slows down your computer. There is a built in browser standard called HTML 5 that all newer browsers support, but forget about that with dropcam.

    4) Want to share you camera video with relatives? Forget about it. Seems you can either share it publicly with the world, or give away the farm by providing your full access login credentials.

    I can't help but come away with the feeling this camera for dropcam is all about continuing to extract money from customers after the sale. It seems the reason for such a poor experience and software design is to lock you in to their "cloud recording" as your only option should you want to record any of your video stream.

    I am returning mine, frustrated that my valuable time, was wasted. Dropcam leaves a bad taste in mouth as to me it seems they are more interested in locking customers into a shoddy proprietary experience in the hopes of ongoing revenue, rather than providing a decent customer product and experience.

    268 of 311 people found this useful