• 5.0 out of 5 stars

    Great device - awesome customer service

    • Written by from Danbury

    Out of the box, set-up was super easy (via iPad for me). Both daytime and especially nighttime resolution was really surprising to me. Very low light/dark room shows up like it's in the middle of a football stadium at game time. I did have a problem (which I think was ultimately related to my ISP (TWC...) throttling back my internet speed). I communicated with DropCam customer support, and they IMMEDIATELY sent me a new camera (even before they received back the old one (which they paid to ship back)). They followed-up with me after I got the new one, helped get the CVR service switched to new camera, etc. The new one is once again working flawlessly - and I can't say there's anything at all I can say negative about the camera, its operation, the CVR service and certainly the awesome customer service they offer.

    6 of 9 people found this useful

  • 5.0 out of 5 stars

    Don't pay much attention to the negative reviews here

    • Written by from Toronto

    I am an electronic surveillance professional working in the field for many years, so I've seen and installed countless different types of analogue, digital, and IP camera systems. The biggest misconception I notice with most people is they expect FAR too much out of these types of cameras. Stop letting Hollywood fool you. I install professional camera setups daily that are exceedingly far more expensive than this product alone, and quite frankly, don't necessarily work as well and aren't nearly as simple to set up. The video quality out of this little device is easily equivalent to that of a unit 5X it's cost. Is this device the best quality home surveillance camera on the market? Of course not. However, the quality you get out of this device for the price you pay is well worth it. As reported, there is a little delay while viewing the camera image online (the reported 10 seconds is a bit of a stretch), but you will get that from ANY camera system viewed remotely. I said "delay", not "lag", like previous reviewers have - in the industry those are different terms with different meanings. The delay is nowhere near substantial enough to no longer be considered real time. This camera can't be accessed on the local network, only via the "cloud", which has it's pros and it's cons. It also can record only in the cloud, which again has it's pros and it's cons. The optional cloud recording feature does have an additional cost, but you get the peace of mind knowing that your footage is in a monitored data centre and not stored in your home, where can be damaged by fire, water, power loss, power surge, theft, etc. It would be nice to have the ability to store locally as well, however you would then have the cost of maintaining a local storage device (with constantly spinning hard-drives, these break more often than one might think, resulting in costly hard-drive replacements). Ultimately, these cameras are fantastic for the price, image quality, streaming quality, uptime, recurring costs, secure connections and recording, and ease of setup. If you're looking for a indoor home monitoring solution, this is your device. Keep in mind that if you have the optional cloud recording service, your camera is streaming constantly through your network connection (I've noticed around 3GB transferred per day - make sure you have enough available bandwidth on your internet plan).

    24 of 26 people found this useful

  • 5.0 out of 5 stars

    Don't be scared away by bad reviews

    • Written by from Arlington

    The camera is great. It works in natural light and the infrared is great at night. We use it as a baby monitor. We used to have an Infant Optics video monitor but its range was severely limited (had problems connecting from second floor to basement) and the monitor kept turning itself off. So to upgrade we read all of the reviews for similar cameras like Foscam and D-Link. Luckily we were not scared away by the negative reviews for Dropcam because it took minutes to set it up and get it working with our Verizon Fios router and our multiple array of istuff (IPhone 4S, iPhone 5S, iPad Air, Macbook Pro and Macbook Air).

    None of the supposed "drawbacks" have affected us at all. There is a slight lag because the signal goes out over the internet and then comes back to your iPhone or iPad, but it is only 3-5 seconds. This has not been a problem for us. We also have not cared about any of the other "issues" like not being able to record video locally. We tried the recording service and it worked fine but we stopped using it because we had no need for it.

    If you want something to work out of the box with all of your wonderful apple products, then get the dropcam. If you want to fiddle with your wireless network and forward ports and attach NAS devices, then there are obviously other options available.

    16 of 18 people found this useful

  • 5.0 out of 5 stars

    Excellent product

    • Written by from SAYVILLE

    I recommend the dropcam pro
    A+++ for iOS

    3 of 7 people found this useful

  • 5.0 out of 5 stars

    Perfect for my needs!

    • Written by from Jersey City

    While some of the other reviews have valid points (zoom becomes very distorted,lag in voice feature), this was an exceptional purchase for me...I use it to monitor my 85 year-old mother who has mild dementia. Being able to look in to make sure the oven is off gives me a piece of mind while still allowing her to live an independent life. The video is clear and the set-up was unbelievably easy. The e-mail alerts is another fantastic feature. When short on time all I need to do is check my e-mail to make sure she is moving around. I absolutely love this product and would not hesitate to recommend to friends and family. In regards to the cloud service, $99 a year for 7 days of rolling footage is very reasonable. Holly, in customer service has been extremely helpful and very responsive with my questions.Don't hesitate to buy...

    13 of 16 people found this useful

  • 5.0 out of 5 stars

    Easy to Install

    • Written by from Niagara Falls

    After struggling for several years with various D-Link cameras this one was an absolute joy to set up and install. It easily integrated with our Mac's and iPad's and the quality of the image and angle of view are impressive. It is still early days but my initial impression is very positive.

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Perfect solution.

    • Written by from Dorchester

    Incredible easy to install right out of the box. Great picture, easy to view on my iPhone. Highly recommend this device.

    1 of 4 people found this useful

  • 5.0 out of 5 stars

    You get what you pay for

    • Written by from Bedford

    Purchased two of the units. Could not use iPhone to configure, plugged into macbook everything was simple.

    Excellent night vision, much improved over the Non pro unit. All the functions can be adjusted remotely.

    If unit becomes disconnected I get an email confirming. Had to use tech support once for a disconnection issue. Very

    fast response, solved the problem. Got a follow up to confirm problem fixed. Getting a third unit shortly.

    Excellent camera. DVR function is very easy to use.

    8 of 10 people found this useful

  • 5.0 out of 5 stars

    Dropcam pro camera

    • Written by from Lawrenceville

    Have experimented with various cameras and DVR systems, dropcam was the easiest installation and simplest to use I have encountered. I am looking to add another soon.

    3 of 5 people found this useful

  • 5.0 out of 5 stars

    Easy to set up, easy to use.

    • Written by from CLAREMONT

    I bought the dropcam for work after a theft. Integrating into the work network was a bit of a challenge since the work network needed some kind of login credential. I then connected an Apple airport express to the work network which provided an always on wifi link for the dropcam. To protect my work network, I placed a password on the airport express. Logged into the airport express once with the dropcam and voila, 24-7 monitoring for thieves!.
    I plan to set one up at my aging parent-in-law's kitchen to keep an eye that everything is normal.
    I subscribed to the recording service (1 week) which lets me go back and "scrub the tape" every time the camera detects a motion/noise and alerts me by email.
    In a nutshell: It's like an Apple product, it just works! :-)

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    Home away from home!!!!

    • Written by from Los Gatos

    Love this product to check on my home away from home!
    The one thing I would like to see Drop Cam add is some
    Smaller base mounts to the cameras so you can mount them in
    Window sills that are thinner with blinds , and face them pointing
    Outside . Also that brings up the subject of when is Drop Cam coming
    Out w-a affordable outside camera ?
    I know they are working on it ...
    I am very happy with there product so far and find it
    Very affordable compared to the comparators .
    Keep up the good work drop cam...

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    I love my Dropcam

    • Written by from Kennewick

    My dropcam works perfectly and gives me piece of mind while I away and that is priceless.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Great Camera!

    • Written by from Walla Walla

    We have tried everything to keep a Peeping Tom away from our bedroom windows. If he's not peeking in, he's shining a bright flashlight at us all night long. The police have tried and failed to catch him for 4 years now. The wide viewing angle is fantastic and so far it's keeping him much farther away. We know he's still there because we see his flashlight occasionally, but he is no longer disturbing our sleep. We also love the Cloud Recording which allows us to look back and mark events just in case this guy is dumb enough to make an appearance! Thanks, Dropcam, for a really great product! As soon as you invent an outdoor version, we'll be on it!

    2 of 5 people found this useful

  • 5.0 out of 5 stars

    Best Camera Out!!!!! BETTER THAN THE WITHINGS SMART BABY MONITOR!!!

    • Written by from Greenwood

    I recently purchased the Withings Smart Baby Monitor because we have a child on the way. when i hooked the Withings camera up everything was good except the picture quality. THE PICTURE QUALITY WAS HORRIBLE!!!! So i sent back the Withings baby monitor and purchased the Drop Cam Pro. The Drop Cam Pro is AMAZING!!!! PICTURE QUALITY IS AWESOME!!! There isn't one bad thing i could say about the Drop Cam Pro.

    2 of 5 people found this useful

  • 5.0 out of 5 stars

    Amazing absolutely love it

    • Written by from Burlington

    not sure y all the negative reviews, as long as you have a good internet connection your good to go, its plug n play, outstanding hd quality, seriously best new purchase I've made i just wish i had more money id monitor my whole house with these, love the fact u can set multiple cameras too. simply amazing

    3 of 6 people found this useful

  • 5.0 out of 5 stars

    Great Camera Monitoring Device!

    • Written by from SAN DIEGO

    The Dropcam Pro exceeded all my expectations! It was easy to install. The camera has been very reliable and having it gives me a great sense of comfort because I can check in on my home anytime I want when I'm not there. The email alerts when there is a noise or activity are useful and if I'm not near my computer, but I do have my iPad or iPhone handy, I can easily check the camera using the appropriate apps to see what caused the alert. The low cost of the camera and cloud subscription are well worth it for the comfort I have knowing that my home has not been broken into while I'm not there. If my home was broken into I'd be able to take quick action and call the police. I'd also be able to give the police a recording from the cloud recording. Thanks Dropcam!

    6 of 9 people found this useful

  • 5.0 out of 5 stars

    Love it!

    • Written by from PORTLAND

    I spent the extra $50 to get this product from the other one available and I am glad that I did. Picture is great and works just as advertised. Love keeping an eye on my house remotely! Make sure though that you have a fast internet connection at your house though. Def helps!

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    Great camera

    • Written by from MARINA

    This is a great product but most of all the company has great product support and customer service. My first camera had a defect and quit within seven days, I contacted Dropcam and they immediately sent me out a replacement camera and I was back up and running in no time. All this is very important to me and my wife considering that we have a 20-month-old baby and the Dropcam is our primary baby monitor. Thank you Dropcam for everything you guys are great.

    4 of 6 people found this useful

  • 5.0 out of 5 stars

    Great Product and Great Support

    • Written by from San Jose

    Hallmarks of an Apple product: it just works! I purchased quite a few Dropcam Pros and one of them actually stopped a burglary in progress: the perp took one look at the Dropcam and fled! Now my neighbors are buying them and the local police are using my footage to help catch the crook! You can't go wrong with Dropcam!

    10 of 17 people found this useful

  • 5.0 out of 5 stars

    love the camera

    • Written by from Mesa

    I love the camera easy to set up and view via phone i pad computer its like having a house sitter to watch over my house but even better I can view my home from anywhere. and the feature allows a detection to be sent to my phone when I'am not home. The picture is very clear every time and having the detections stored on the cloud is convent so you can access the video any time without having to install a recorder. Plan to add more cameras to other rooms of my home.
    Thanks for such a great product.

    3 of 6 people found this useful