• 2.0 out of 5 stars

    Great low light and easy to configure out of the box

    • Written by from Fresno

    Two good things about the dropcam are that it works great in low light and is easy to configure.

    The bad things about the drop cam?

    Notifications sort of work for sound detection and alerts only work via email after an email delay.

    Motion detection does not work at any level of change.

    App notification has yet to work to my iphone.

    It does tie through the Wink interface, but since the notifications don't really work, programmed events don't trigger.

    Tech support seems fairly slow. I can't rate their response time or quality of support yet because it's been 2 days and I haven't heard from them on any of my issues. Website support items seem old?

    I'm not sure if any of this is tied to the Nest acquisition?

    Hopefully it's a growing pain issue.

  • 2.0 out of 5 stars

    worked ok at first and then got worse.

    • Written by from Hilton

    When I first used them they worked and I was happy until Nest bought the company and I upgraded my iPhone 4s to a 6 and the alerts and auto on and off stopped working. The cameras had no idea when I was home or away and yes I trouble shooted and still didn't fix it. When the cameras are off they are hot to the touch telling me there are still on wasting electricity and or someone is spying on me. Its ok if you want a camera with no alerts that you manually turn on and off.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Good Product for Some Not for Others

    • Written by from atlanta

    Some people will like them for what they do, but due to functionality issues and connectivity problems I was very disappointed. I would hope that there only a few software upgrades away from resolving the basic issues. The whole notification madness may be resolved if enough people complain. I could say more, but you will make up your own mind. Keep your receipt, you MAY want to return the camera/s.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Great, and then really frustrating - would not recommend buying right now.

    • Written by from Toronto

    I've owned two Dropcam Pro cameras since July 2014. The cameras were easy to set up in just a few minutes and worked well. The cameras themselves are of high quality and work reliably 99% of the time. The only issue I had with the cameras was that the alert algorithm seems to work based upon lightness and darkness. So, when the sun comes out from behind a cloud and lights up a room significantly, it is counted as motion and an alert is created. It was a 4 or 5 star experience at the time. However, as most people, like myself, are likely using these cameras in conjunction with a smart phone app (in my case, an iPhone5&6), the combined experience has become extremely frustrating since about mid-August 2014 (shortly after Dropcam was acquired by Nest). Geolocation in the app is not as good as it used to be. Often I have to open the app for it to figure out that I've returned home or have left home. Often when an alert comes up, I swipe the lock screen alert, then the app opens, freezes, crashes, and then restarts. I'm getting lots of false positives for Loud Noise when there is no loud noise, and not getting notifications for movement when there is very clear and obvious movement on the cameras. Also, the app notifies me that the cameras are off when they are on - as in, I leave the house and it says "cameras are still off", when they are on, and arrive home to see "cameras are still on" when they are off. Lots of weird functionality problems. For this reason, I cannot recommend Dropcam to anyone at this time until these problems are fixed with the app. Check the App Store - you will see lots of other frustrated people complaining about these issues. It's been three months since the problems started and the developers don't seem to be on the ball with fixing the problems.

    7 of 9 people found this useful

  • 2.0 out of 5 stars

    Liked at first, now I cannot recommend

    • Written by from MILWAUKEE

    I bought this camera for my house to monitor my dogs from my office. The younger of the two dogs had gotten to be a little destructive so with the microphone and speakers, easy set up and price it sounded like a no brainer. After a week I liked it so much I bought a second one to have more coverage of the house. All worked pretty well at first with a few connection problems here and there. The dog got yelled at from work, stop destroying completely plus it's just cool to see what they are up to during the day as well as the coming and goings of the dog walkers, cleaning people etc... I have had them for over a month now and the connection issues are really wearing on me. I mainly use the ipad app on my ipad air. I have a smaller 2500 sq ft house with a very strong internet signal in every room. Both cameras are one room away from my newer Apple router and I have the fastest internet available from my cable company. My work internet is the fastest possible connection available due to job requirements. With all that, there is never a period longer than 5 minutes or so where I don't lose a connection. I either get the spinner saying "loading" or the blank "lost connection" screen. Most times it comes back but it takes a while or I switch cameras or close and reopen. They should have had time to work the bugs out of this by now. Yes it's a lot less than installing full home security system and easy to use and set up but what's the point if it can't keep the video rolling for more than a few minutes. I'm past the return period so will probably sell on ebay and look for higher quality.

    17 of 19 people found this useful

  • 2.0 out of 5 stars

    Sorry Apple not what I need

    • Written by from Virginia Beach

    My daughter’s car was involved in a hit and run in front of my house. I bought the cam to record cars driving by so that I can see if the perpetrator drives by again and then get the license plate number. I hooked it to the 12 volt power in my car and the camera worked. However, not only does the camera drop out often, the picture is not clear enough to distinguish a plate number. In my research I read where it is supposed to have enough resolution to see a license plate number. I suppose if the car is not moving that works. On another note. I’m forced to use ICLOUD. I wanted to record right to my computers hard drive and review my video from there to reduce the amount of bandwidth that ends up bogging done my wifi network. Doesn’t look like that’s possible. On another note I want to zoom in on the picture or scroll threw frame by frame so that I could try and make out at least one number on the license plate. However the software is very basic so there is no way to do that. Basically, it is a web cam but you can’t stream to your computer either. Why? It only works on the Wi Fi even if you plug it into your USB port. On another note. My I cloud doesn’t know I have this DROP CAM and I only have a few days left to sign up for I cloud. Yes I’m logged into to apple and I’m logged into Drop cam. I’ll have to come up with another way to catch the guy who drove by and smashed my daughter’s car but this DROP Cam won’t do it.

    9 of 24 people found this useful