• 4.0 out of 5 stars

    The Good and The Bad...honestly.

    • Written by from Glendora

    First, the bad...which is the most important.

    Does it work reliably?
    The answer is NO. As of this date, it doesn't matter who else has posted reviews, the DropCam is NOT 100% reliable! I can say this with confidence because of others' experience whom I'm working through the same issues. The DropCam CVR servers/network causes multiple drop-outs. This knocks the camera AND recording offline. These drop-outs can range from 30 seconds to permanent.

    There's no mechanical Pan/Tilt/Zoom; any adjustment is done digitally, and must be within the current frame. Artifact become pretty severe at full zoom which is around 8x by their claim.

    The microphone (for talking through the camera) function is virtually worthless due to extreme network lag of at least 10 seconds. Recording is fine, however, since it's synced with the video.

    This is a SINGLE CAMERA monitoring system; one at a time. So, even if you have multiple cams, and use the iPad, you'll only be watch LIVE on one camera. Plus, at $200 each, I don't know how many people would want to install 4 or 5 of these.

    As for the good...

    The technical support staff seems to be very busy, probably handling all the latency issues, but is very courteous and fairly responsive. They seem to want to address the network issues as hardware, but...we'll see.

    This is a very nice camera with a very good picture, wide angle, and REALLY GOOD IR for night-vision!

    The motion-sensing works very well as does the sound-triggers.

    The software-both iOS and MAC-is decent albeit very basic. The UI is pretty and ormal and takes some getting used to in order to navigate.

    The setup is near perfect; about as simple as you can get.

    Range is "ok"; not quite as strong of a receiver as an iOS or Laptop, but not too bad.

    It's powered by a USB cable, which is kind of good. It means a fatter cable than necessary for just power, but it serves as the setup cable as well...which isn't needed except for setup. You can use their power adapter...or, you could use any other USB source such as a battery-pack, laptop, etc. This is useful for locations that don't have a plug, but limited to battery life. This little camera gets pretty warm, so I'm guessing the current draw is pretty heavy.

    The design is cool, efficient, and the quality looks near perfect.

    427 of 480 people found this useful

  • 4.0 out of 5 stars

    Very Happy; Meets my expectation.

    • Written by from Markham

    I decided to get a Dropcam despite all the negative reviews on here. I've had the Dropcam for about 2 weeks now and I can say it definitely has it's flaws but it meets my expectation and I'm very happy with this purchase. You may be really bothered by the flaws so this may not be the camera for you.

    This meets my expectation because it serves its main purpose very well: it allows you to see a live feed of your camera from anywhere (assuming you have an Internet connection). The second thing it does very well is recording your live feed for review later. Dropcam has taken into consideration reviewing live feed may be very tedious so it will sum up all the feed where there's been activity and you can jump to the interesting moments easily.

    The bad is there are some bugs, like with any software company. Their mobile app on iOS sometime crashes and is non-responsive. I've notice this mainly when interacting with notifications, i.e. opening the app via a notification. As some other's have mentioned that sometimes the camera loses connection and there is a slight delay on the live feed. I do see it lose connection when I'm viewing it on my mobile for long periods of time; anything longer than a few minutes results in the "Connecting..." screen for about a second. To me, this is no big deal. I haven't noticed anything problems/latency when viewing from their web portal. Someone mentioned that they've time the delay to be as much as 10 seconds. I have not experienced anywhere close to this. The delay has never been any more than 1 second max. The other bad thing is the mobile app features is not on par with their web portal. There is nothing special with my set up either. I'm using an Airport Extreme (latest gen) and I have a 30/1 Mbps service. The camera usually sits right next to the router but I've moved it as far as 10 ft. I haven't tried anything else. I do, however, have my network split into 2.4 and 5 ghz frequencies.

    To those complaining about the use of flash and routing the feed through the Internet even when you're home. Both true, but who cares?! Yes Flash is an add-on to a browser but so is Javascript. Big whoop. (I hate Flash too btw)

    Overall, I think Dropcam is very good value overall. What I mean by this is I think the camera is kind of expensive at $200 but the recording service is pretty good. I'm going to definitely get the year's subscription at $99 after my 2-week trial is up.

    10 of 13 people found this useful

  • 4.0 out of 5 stars

    Best product of its kind on the market.

    • Written by from Boulder City

    The drop cam performs as advertised. The picture is sharp and the colors are true. The set up is quick and easy not like similar products that create a nightmare trying to connect to the internet. Very Apple centric and not a Windows product with Apple compatibility as an afterthought. Good support with a user friendly website and informative forums. I would have given the product five stars if it were not for the additional charge for data storage for additional cameras. Data storage for one camera is comparatively expensive and charging more for additional cameras is just greedy. Good value and quality well worth the slightly expensive price.

    5 of 7 people found this useful

  • 4.0 out of 5 stars

    Very good webcam

    • Written by from Gatineau

    I love my dropcam, now if they could just make the scheduling on and off a little smarter

    4 of 6 people found this useful

  • 4.0 out of 5 stars

    the good and the bad

    • Written by from toronto

    I did my review about this camera and I think apple did not like it cuz never was publish , this camera is great but also can be use by hacker, also at the minimum touch in application you and your house goes public in internet stream .
    thats all .

    4 of 6 people found this useful

  • 4.0 out of 5 stars

    Great quality camera

    • Written by from Cupertino

    Currently using it outside my bedroom window pointed at a Cardinal nest. Great camera quality, and sound is very sensitive, so I hear all the bees flying around, as well. I will have to remember to bring it inside if there is rain in the forecast, but the sounds are very relaxing.
    Setup is very simple. You can opt to use the Cloud service if you wish to record, but live viewing is free and easy.

    This would be an excellent tool for nursing homes or shut-ins (so patients can see live streams of the outdoors on a connected device), if the camera is placed in a good spot outside. Hearing the birds and chimes from the garden makes me feel as if I am out there.

    I haven't used it much for home security, and there is some lag time of about 10-15 seconds.

    1 of 2 people found this useful

  • 4.0 out of 5 stars

    Amazing camera and even more amazing customer service!

    • Written by from Jacksonville Beach

    Everything you could hope for in a camera paired with an amazing customer service department makes this the only webcam that offers EVERYTHING from cloud-based backup....high def....night vision....WIDEST angle I have ever witnessed on a camera....I can't say enough good about this device and the cloud service it pairs with. Get the HD version and prepare to be amazed.

    3 of 6 people found this useful

  • 4.0 out of 5 stars


    • Written by from Newark

    I would rate this camera a 4.5 stars....had a few glitches when the free trial of recording ended and one other disconnect, but the customer service people were great and had the camera running quickly. It has met our expectations and we are considering getting another.

    1 of 3 people found this useful

  • 4.0 out of 5 stars

    its nice

    • Written by from Dubai

    this will give more flexibility for viewing our pic

    27 of 84 people found this useful