• 1.0 out of 5 stars

    Terrible experience! Avoid!

    • Written by from SAN FRANCISCO

    This speaker has a whole host of connectivity issues for AirPlay. The wifi is very spotty. I have to have it right next to my Airport Base Station and the device streaming to it must be within 15 feet too. I have a single room apartment and just moving around the apartment with my iPhone the speaker will lose connection. I've also had several times when the device will stop showing up in the speaker list and will need a full factory reset to get it going again. I've also had the speaker turn itself on and volume up / down at random, assuming its getting some kind of interference from a neighbor's phone / tv / something, or it has some kind of quality control issue and buttons are shorting out... either way.. very unstable and frustrating experience, and HK offers little to no customer support. None of my emails have ever been replied to from their product support team.

    27 of 37 people found this useful

  • 1.0 out of 5 stars

    Beautiful design, great connectivity options - annoying execution

    • Written by from NEWTON

    This was an impulse buy based on design looks, all I'd gone into the store to do was buy a phone dock. Connected to my device well via Bluetooth and then.......I couldn't get that wifi light to stop blinking. I don't leave my router on and it's picking up the other 50 networks in my area and won't stop trying to connect. Not that it ever gets enforced but technically a felony. I read the manual and it's 'supposed' to go off. But I guess not if it sees open and unlocked networks (which aren't mine). Sorry to have to take it back tomorrow. Basic functionality HK - Bluetooth on/off, WiFi on/off. That light is about as relaxing as a car seat belt icon WITH the dinging.

    15 of 31 people found this useful