• 1.0 out of 5 stars

    Flimsy

    • Written by from Seattle

    This stand was flimsy and didn't support my mini well at all. I took it straight back to the Apple store for a refund.

    1 of 6 people found this useful

  • 1.0 out of 5 stars

    Lousy Design doesn't work

    • Written by from New York

    Thought the idea was ingenious and bought one. Didn't stay together and scratched my desk. Would never reccomend for anyone

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Not a fan. Inhibits incoming calls

    • Written by from Leesburg

    Of course I love the form factor on this product, but the number one reason I can't use it: its aluminum construction seems to block incoming calls. I will randomly get voicemail alerts within 30-60 seconds of pulling my iPhone off the stand.

    iPhone on the stand: 1 reception bar and no incoming calls. iPhone off the stand (and just laying on my desk): 3-4 reception bars and incoming calls come through just fine.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Be careful -- doesn't work with 6' APPLE cable

    • Written by from Vancouver

    I laid out $35 for Apple's own 6' foot cable because they said this works "exclusively with the Apple Lightning cable". What they don't tell you is that it only works with the 3' cable!! The 3' cable is a little skinnier and the tolerances on this stand are incredibly tight.

    By using a bigger hammer I got it put together -- but assembly is not for the fainthearted.

    And, like several of the other reviewers have noted, it really is a little tippy for my iPad Mini.

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    Assmebly Required!

    • Written by from Eugene

    This item was very disappointing. If you read the fine print and make certain assumptions from what is in the package you can divine that it needs assembly but frankly assembly would not be necessary except that they cheat you of a cord for charging. Seriously! Cables that come with Apple iphone are way to short for the advertised use. In addition, I would not have been capable of putting these small parts together because of a neurological disease. I had to take it to a friend to have it put together. Really for $35 this was seriously not worth the headache and it doesn't look THAT good and lacks flexibility because of the requirement to use short charging cords.

    2 of 6 people found this useful

  • 1.0 out of 5 stars

    Most disappointing! - Do not buy!

    • Written by from Ely

    The worst product I've ever bought at an Apple Store since 1999. The flimsy cheap plastic lid in the bottom needed to be taped shut by me in order to keep it in place. After three days using it on my desk at work the (not supplied) original Apple charging cable has been damaged by a sharp edge at the rear of the stand. What now?... Buy a new charing cable twice a month? This HiRise is a 'HiCost' stand with several flaws. Do not buy... Zero Stars...

    3 of 8 people found this useful

  • 1.0 out of 5 stars

    YOU MUST USE THE STANDARD LENGTH LIGHTNING CABLE!

    • Written by from Vancouver

    I purchased this as I keep my iPhone in a case and like to dock it. I installed it fine (although all of the parts a super tiny, which is very difficult to manage - and I even have small hands.

    After putting it together, I realized I needed to use a longer cable with it. I had purchased the Apple 2m lightning cable so I took out the standard length cord with no difficulty. When I went to put the stand back together with the 2m cord, the plastic clip jammed in the dock. It wouldn't budge, and I had to use pliers to get the cord back out. Turns out, the 2m long cable is the tinniest bit thicker than the regular length cord. Twelve South should definitely put in a disclaimer that the stand must be used with the standard cable!

    13 of 21 people found this useful

  • 1.0 out of 5 stars

    Too bad

    • Written by from DIXON

    It was a good try, but with a little more effort, it could have been a useful product. The "base cap" intended to be the cable cover on the bottom of the unit is made of a cheap flimsy plastic that is supposed to snap into place. It doesn't hold the cable in place and it falls off whenever you try to reposition the stand. If they had just made the cover out of the same aluminum that most of the rest of the unit is made from, then it may have worked better. Also, in their attempt to make it "air"-like, they made the base too thin. So, the cable has to take a very sharp 90+ degree turn, which puts pressure on the cheap plastic cover. And the groove for the cable is not quite wide enough to hold my standard Apple Lightning cable. If they had made the base a little bit thicker, they could have had a better path for the cable to stay in place and maybe even had room to include some sort of plastic clips to keep it there securely. There is a plastic cable clip that you are supposed to select from three different sizes, depending on your case thickness. Choose wisely - you will not be able to change it without destroying it. In an effort to make the cheap plastic cap look intentional, they also put one in just for show on the top of the rear support. Finally, the unit is not heavy enough to be stable. Even with just an iPhone, it wobbles around - partly because the cap on the base won't stay in place and partly because the front support is not wide enough. There is no easy way to adjust the back support, so using devices with different thicknesses is not an option either.

    10 of 14 people found this useful

  • 1.0 out of 5 stars

    Assembly required

    • Written by from Austin

    Bought this for my office desk and was disappointed so I will return it. The first problem was finding 10 pieces that needed to be assembled. I spent 20 minutes trying to get the tiny screws into the base and they were so small that I dropped the parts several times. It felt as though the screws were being stripped so I had to stop. Finally, it doesn't come with a cable- you have to supply it otherwise it doesnt work. Since I just upgraded to the 5S phone I don't yet have spare cables.

    44 of 123 people found this useful