• 2.0 out of 5 stars

    Do NOT buy yet.. needs to be more stable

    • Written by from Vancouver

    I bought my SoundTouch 30 a little over a month ago. (May 2014). I saw the demo in the Bose store and I was very impressed... it was SO slick that I dropped 900 bucks on it right there. I'm a big fan of Bose products and was excited they finally had the "Apple TV for audiophiles" Overall I say it's not worth the money YET.

    Set up was easy enough although you have to connect it to your computer before it will find your network...seemed a bit odd... I digress.

    Lots of radio channels available

    Air Play is great (when the speaker is on line)

    Easy to swap out pre-sets quickly

    Great volume control on the device and the remote, [will get really loud but also can turn it right down so it's very very low]

    Looks great

    And obviously frigging FANTASTIC sound quality you would expect from Bose!

    Connection/software isn't stable [despite moving it and my wireless router (AirPort Extreme) with in 6 feet of each other, re booting, changing wifi settings etc, it hasn't improved, It will go off line for minutes to hours at at time. Very frustrating. Often when I turn it on it can't find the WiFi network I re boot my router and the SoundTouch and sometimes that works, sometimes it doesn't. I have apple TV and have NO issues with connectivity and that's streaming video, Audio should be much less of a bandwidth hog] This is the biggest downfall of this device...

    The volume control on the App is clunky, you can't adjust the volume accurately (ok i'm fussy but it's annoying)

    There is no "mute" button on the app to silence it for a phone call

    Often the app can't find the device (Likely because the speaker can't be found on the wifi network (see above))

    navigating your music library isn't as slick or easy as it could be.

    I would say once they have a new more stable software platform for this, it will be worth every penny but for now save your money until the bugs are all worked out.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Purchased for the Airplay and Bose Reputation. Great system Horrible App

    • Written by from Portola

    Most of my airplay devices have been straightforward and running in a minute or less out of the box. This system took over an hour, and I had to play a guessing game to figure out what was wrong (reminded me so much more of a Microsoft product than an apple one). First, you have to download an app (for $400, please put a base application on a flash drive in the device) to make this work, and it has to be set up from a computer (connected to it by a USB cable), not an ipad, iphone, etc. Second, if you use anything other than WEP encryption, you need to use a manual configuration (which does not appear until you fail a wireless set-up). It would be nice if either of the two usb ports on the device (one micro and one standard) could be used just to play music using your lightning cable. The documentation is nil, and there is no online troubleshooting option (there is a box to "contact Bose" that gives you the technologically advanced option of a static page for a host of international Bose customer service phone numbers (the paradox between the innovation present in the non-functioning device in front of me and this antiquated customer service option was not lost on me and my increasing frustration). Now that all of the cons are out of the way, it is a Bose sound system that has the expected, great Bose sound quality. They also have a great 6 station preset system that you can pre-program and use without accessing an external device, once set up so that it seems to function like a traditional Bose stand alone system.

    7 of 8 people found this useful