• 1.0 out of 5 stars

    Poor quality, no support, bad company

    • Written by from victoria

    This product on the surface is very good, great idea. After purchasing two of these while they were on sale around the post christmas sales 2014, both of mine have now since died. Less than 7 months of usage. My first one, died completely, won't charge, wouldn't' do anything, 5 months of sporadic usage. Tried to get it warranty replaced, received a reply since it was purchased on sale, my warranty would not be honoured. Fantastic…

    Opened my second one, this one was possessed by the battery devil. It would never charge the phone when you wanted it too and it would charge on its own when you didn't want it to charge.

    again, support service from boost case was they would not replace it because its an anomaly and must be user error…

    Due to my own stubbornness, I went back to the apple store and purchased one more in hopes it would be better. Guess what, DEAD ON ARRIVAL. Full refund from Apple store luckily.

    3 dead products in less than 6 months. What kind of quality assurance is in this product? Where is the support? How does this product even make it into the apple store line up.

    In case any one was wondering, I did not drop the case or the phone. My phone is my business lifeline so i treat it with extra care. I can't even recommend this product to any of my clients or friends, worst product quality, worse customer service ever.

    9 of 14 people found this useful

  • 1.0 out of 5 stars

    Bad Quality

    • Written by from Oakville

    I was so excited when I bought this case. Then, a week later, it broke right where you plug in the charger. The part it fits into just broke and came loose without me dropping it or forcing the charger in, or anything like that.

    8 of 13 people found this useful

  • 1.0 out of 5 stars

    Avoid this product

    • Written by from Bainbridge Island

    On the recommendation of a store staffer, I bought this product at the University Village store in Seattle today and installed the protective "snapcase" before I left the store. When I got home, before I even charged the charger, I accidentally knocked the phone off of the kitchen counter onto the wood floor. The snapcase broke into a spider fracture and chipped in the upper left corner, creating a sharp edge that will keep me from ever using the case because the edge makes it impossible to use the phone. I will take the product back, but will seek a refund rather than a replacement. The snapcase is of such poor quality that it's disappointing that this product is being sold in the Apple Store.

    6 of 13 people found this useful

  • 1.0 out of 5 stars

    Don't Deliver What It Promises

    • Written by from Brasilia

    Don't buy one thinking that you really are going to have 150% extra battery...My iPhone 5s with no open app, wireless and bluetooth off charge 50%. I changed my Mophie to this one because Mophie also did not deliver what it promises, but still better than this one charging 80% the case that is said to charge 120%.

    13 of 20 people found this useful