• 3.0 out of 5 stars

    Headphone adapter is absolutely useless

    • Written by from Brooklyn

    I LOVE my Mophie case. Living in NYC and not having access to a car charger or other outlets for much of my day means that a second wind of battery life is super crucial. But I am now on my 3rd headphone adapter, because the thing breaks after 1-2 months of use. It randomly shorts out so the sound only comes out of one headphone, and you have to do that bendy-thing and hold it in the perfect spot for music to come out correctly. Then I end up taking off the adapter, taking the bottom of my case off, and carrying my phone around unprotected with extra pieces at the gym. Not convenient.

    Mophie customer service is aware of how terrible the product is, because if you contact them, they will immediately send you a new adapter for free without question. After 3 of them busting on me... I'm expecting a more permanent fix.

    Also, like everyone else says - would it kill them to give us a charging cord that's longer than a foot?

    Love the case itself, but all of the accessories are the worst.

    3 of 3 people found this useful

  • 3.0 out of 5 stars

    Case works great. Everything else that comes with it is of poor quality

    • Written by from Calgary

    Case works great. Everything else that comes with it is of poor quality.

    1. The cable that comes with it is too short (only a third of the length of stock iPhone 5 cable).

    2. The headphone adapter included stopped working after 2 months of normal use probably because its bent when your phone is in your pocket. Instead of getting a new one from Mophie for $10, buy a longer adapter somewhere else.

    37 of 41 people found this useful