• 1.0 out of 5 stars

    Cheap charging port

    • Written by from Elkhart

    Lasted 100 days now I can't back up to the computer and Mophie wants it back to repair it.ill lose all the info thats in it and while it's being repaired I'll have to buy another protective case foru iPhone...I'm just thrilled about it all .

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Orlando

    While I have nothing bad to say about the battery life (it holds a charge and certainly does a great job at extending the battery life of the phone), I do have a couple of complaints about the design.

    1. As others have stated, it is difficult to use headphones (needs adaptor) and the plug isn't the lightning.
    2. Biggest complaint, its not really built to hold up as a case. What I mean by that...if you are prone to dropping your phone (which I can't be the only klutz out there who is), it won't hold up. At all. I've had this for 3 months, and yes, I have dropped it a few times. It cracked on the upper left corner and the buttons for the volume and to switch from silent to ringer easily fall out. Most other cases that I have had have had silicone edges that don't crack like this seemingly cheap plastic does. I've never needed to buy the otter box or anything like that, and never had a problem with a case cracking like this before. After 3 months, its totally useless. :(
    3. I have the white case, and have also noticed that there is a weird purplish discoloration to the back of the case as well.

  • 1.0 out of 5 stars

    mophie Juice Pack NO GOOD!

    • Written by from Halifax

    It has to use its own USB cable, which will cause your computer to recognize your iphone when you connect it to your computer. Consequently, you cannot backup and synch your iphone through iTune. I paid $100 and ended up finding its such problem!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Mophie messed up my charging port.

    • Written by from charlotte

    I can only use the Mophie to charge my phone now. No cord will work to charge my phone otherwise. Very frustrating. Also, when I receive phone calls when the phone is in the Mophie, the caller cannot hear me well. I have to remove the bottom for them to hear me. Very disappointed that my phone will not charge without the Mophie now!

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Mophie Juice Pack for iPhone 5s

    • Written by from Albuquerque

    Had I known that this juice pack would not give me a 100% charge , I would not of spent $100 for it. I am currently on my 3rd juice pack, all having the same problem. What a waste of my money. My recommendation is don't waste your money.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    The adaptor cord stopped working after a couple months

    • Written by from Tulsa

    I was excited about getting this juice pack after having one on my I-phone 4. A different charging cord is not convenient. The adaptor for speakers is stiff and makes the i-phone way to long for sitting in the space in my car. my adaptor cord started shorting out after a couple months and doesn't work at all now. Also my charger port doesn't alway connect, I sometimes have to connect it ten times to get a response. Don't think I'll be buying anymore Mophie's.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Poor quality

    • Written by from Martinez

    My mophie will no longer charge due to a shoddy micro usb port receptacle
    Just out of warranty. Will opt for a different brand.
    I would recommend to stay clear of this product.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Disappointed: Not As Advertised...

    • Written by from Exton

    I bought the Mophie Juice Pack Air - iPhone 5s/5. According to the packaging, it's supposed to charge the phone back up to 100% (if you turn the charger on when the battery hits the 20% "red zone"). It has never charged it back up to 100%. Under warranty, I mailed it back the 1st time, hoping it was maybe just a glitch. The new one did the same thing. I asked them about the charging issue, and they said that it depends on how much you use the phone while charging. Basically, don't touch it until it's done charging. I tried that, and it only went up to about 80%. I am disappointed because for $100, it should do what it's advertised to do. It's great to have the back-up battery, but to get the full 100% charge, you might have to buy the one for 120% (even more expensive at $119.95). Warranty is only 1 year.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Garbage... why can't these cases use Lightning?

    • Written by from Seattle

    It's so annoying that I have to carry a Micro USB as well as a Lightning cable around now. Why can't they use a lightning cable like the actual phone does? I hate having to look at the port and orient the cable properly... they took a problem that the iPhone fixed and then screwed it up again.

    The case itself has a pretty cheap feel to it as well, very soft and painted plastic... it scrapes and looks really ugly.

    The battery works okay. But that's about it.

  • 1.0 out of 5 stars

    Mophie = Mullet

    • Written by from rochester hills

    unable to sync iPhone 5 with Mophie case In tact.
    you must remove bottom portion of case to sync.
    To do this simply remove bottom portion of 1985 technology mophie case, plug in iPhone 5 chord, Sync your Iphone5, etc...... how LAME!!! welcome to 1985 mophie, and for only $100.00, hey Mophie watch bathtub time machine and learn from the movie, technology should get better with time make it compatible with the actual device to utilize the chord provided by manufacturer, save money that way, apple bettered their device chord so you don't have to mess with this "side up" to plug in Lame.....
    You get 1/2" star for really thinking this through,
    Mopihie = Mullet.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by from Indianapolis

    I purchased my juice pack on a Sunday, by Tuesday it wouldn't charge. It's a waste of money. I wouldn't tell anyone to buy it because it's a complete waste of money. And when I went to technical support they never emailed me back.

    2 of 4 people found this useful

  • 1.0 out of 5 stars


    • Written by from Albuquerque

    I had the Mophie Juice for the iPhone 4S and it worked pretty well. This new one for the iPhone 5 is a pice of junk. It heated up yesterday at work and now refuses to hold a charge. I only had it for about 3 months. If I could give zero stars I would.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Not as advertised, terrible iPhone 5S performance

    • Written by from Corona

    + Case is sturdy

    - Uses mini-usb connector??
    - Only gives me between 20-25% of a charge when NOT IN USE. Will pursue their money back guarantee.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Major Problem with Mophie

    • Written by from San Francisco

    Used mophie once, and immediately caused my iPhone 5 not to be able to charge without it. I tried plugging my phone into my MacBook Pro, into the wall, tried using different cables etc. The only way to charge it was with the mophie. I called apple support, they ran a quick test and determined that my battery was failing and that I had a hardware issue. My friend had used the mophie and immediately had the same problem. I now have to go into apple for hardware repair.

    I don’t think Apple should be selling/promoting a product that harms the phones. Totally disappointed.

    5 of 7 people found this useful

  • 1.0 out of 5 stars


    • Written by from Cupertino

    Who wants to carry another cable to charge? Why didn't they build it with a thunderbolt socket? It is just ridiculous. Also, the headphone jack needs an extension (which comes with the product) once you put the Juice pack. Absolutely inconvenient. We have to carry that extension, almost like a stylus!

    I made the mistake of buying this junk today. I have to return it.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Died after 3 months

    • Written by from HONOLULU

    I purchased my Mophie back in September, it was good while it lasted, then a couple weeks ago I noticed the battery life started dying faster. Now Its completely dead and won't take a charge. Now all I have is a $100 iPhone case. Take your chance I guess if you have money to waste.

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    Stopped working after two months of usage

    • Written by from Bethesda

    We live abroad and therefore purchased this item when we were in the US on holiday. The product stopped working after only two months worth of usage. I have contacted customer service but have yet to hear on the response for next steps. Save the $100 … not worth the product at all.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    mophie for I Phone 5

    • Written by from lawrenceville

    A complete wage of money. Charging is not 100% if its 50% it is a lot. Ruins the feel of the I Phone and in my case almost burned out the phone. One day a felt a large amount go heat coming from the unit transferring on my shirt. Immediately took off unit and waited a few days. Tried again and found same results. Into the trash it went never to be purchased again......

    2 of 3 people found this useful

  • 1.0 out of 5 stars


    • Written by from New York

    I have a 5s and I bought the Mophie Air with "compatible with iPhone 5s" on the box...
    1) the claim of "up to 100% battery" is not even in the ballpark. It's more like 50% after 2 weeks use. What is the purpose of adding substantial bulk to the beautifully designed iPhone when you're not getting close to the advertised battery life?
    2) If you have smaller hands this makes the 5s ergonomically terrible. I can't use the "one hand" only user interface.
    3) The connector is NOT via lightning. This is absurd, I can't even charge it in my car with the case on.
    1) Phone fees secure but with this much bulk I would hope so.

    In summary, I don't see the purpose of owning an iPhone and adding this much bulk to it. It just defeats the purpose especially when you're not getting close to the advertised battery life. Add to it the inconveniences and this is a return for me.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Disappointed in mophie

    • Written by from winchester

    I had one for my 4s only used it for 3 months before I got iPhone5 so I got this it worked well for 3 months then started noticing it wasn't charging as much now 6 months charge it full and turn it on it runs out only charging 10-15 percent on phone.

    6 of 7 people found this useful