• 1.0 out of 5 stars

    Poor quality

    • Written by from Martinez

    My mophie will no longer charge due to a shoddy micro usb port receptacle
    Just out of warranty. Will opt for a different brand.
    I would recommend to stay clear of this product.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Disappointed: Not As Advertised...

    • Written by from Exton

    I bought the Mophie Juice Pack Air - iPhone 5s/5. According to the packaging, it's supposed to charge the phone back up to 100% (if you turn the charger on when the battery hits the 20% "red zone"). It has never charged it back up to 100%. Under warranty, I mailed it back the 1st time, hoping it was maybe just a glitch. The new one did the same thing. I asked them about the charging issue, and they said that it depends on how much you use the phone while charging. Basically, don't touch it until it's done charging. I tried that, and it only went up to about 80%. I am disappointed because for $100, it should do what it's advertised to do. It's great to have the back-up battery, but to get the full 100% charge, you might have to buy the one for 120% (even more expensive at $119.95). Warranty is only 1 year.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Garbage... why can't these cases use Lightning?

    • Written by from Seattle

    It's so annoying that I have to carry a Micro USB as well as a Lightning cable around now. Why can't they use a lightning cable like the actual phone does? I hate having to look at the port and orient the cable properly... they took a problem that the iPhone fixed and then screwed it up again.

    The case itself has a pretty cheap feel to it as well, very soft and painted plastic... it scrapes and looks really ugly.

    The battery works okay. But that's about it.

  • 1.0 out of 5 stars

    Mophie = Mullet

    • Written by from rochester hills

    unable to sync iPhone 5 with Mophie case In tact.
    you must remove bottom portion of case to sync.
    To do this simply remove bottom portion of 1985 technology mophie case, plug in iPhone 5 chord, Sync your Iphone5, etc...... how LAME!!! welcome to 1985 mophie, and for only $100.00, hey Mophie watch bathtub time machine and learn from the movie, technology should get better with time make it compatible with the actual device to utilize the chord provided by manufacturer, save money that way, apple bettered their device chord so you don't have to mess with this "side up" to plug in Lame.....
    You get 1/2" star for really thinking this through,
    Mopihie = Mullet.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Waste of money

    • Written by from Indianapolis

    I purchased my juice pack on a Sunday, by Tuesday it wouldn't charge. It's a waste of money. I wouldn't tell anyone to buy it because it's a complete waste of money. And when I went to technical support they never emailed me back.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    Junk!

    • Written by from Albuquerque

    I had the Mophie Juice for the iPhone 4S and it worked pretty well. This new one for the iPhone 5 is a pice of junk. It heated up yesterday at work and now refuses to hold a charge. I only had it for about 3 months. If I could give zero stars I would.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Not as advertised, terrible iPhone 5S performance

    • Written by from Corona

    Pros
    + Case is sturdy

    Cons
    - Uses mini-usb connector??
    - Only gives me between 20-25% of a charge when NOT IN USE. Will pursue their money back guarantee.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Major Problem with Mophie

    • Written by from San Francisco

    Used mophie once, and immediately caused my iPhone 5 not to be able to charge without it. I tried plugging my phone into my MacBook Pro, into the wall, tried using different cables etc. The only way to charge it was with the mophie. I called apple support, they ran a quick test and determined that my battery was failing and that I had a hardware issue. My friend had used the mophie and immediately had the same problem. I now have to go into apple for hardware repair.

    I don’t think Apple should be selling/promoting a product that harms the phones. Totally disappointed.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Unusable

    • Written by from Cupertino

    Who wants to carry another cable to charge? Why didn't they build it with a thunderbolt socket? It is just ridiculous. Also, the headphone jack needs an extension (which comes with the product) once you put the Juice pack. Absolutely inconvenient. We have to carry that extension, almost like a stylus!

    I made the mistake of buying this junk today. I have to return it.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Died after 3 months

    • Written by from HONOLULU

    I purchased my Mophie back in September, it was good while it lasted, then a couple weeks ago I noticed the battery life started dying faster. Now Its completely dead and won't take a charge. Now all I have is a $100 iPhone case. Take your chance I guess if you have money to waste.

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Stopped working after two months of usage

    • Written by from Bethesda

    We live abroad and therefore purchased this item when we were in the US on holiday. The product stopped working after only two months worth of usage. I have contacted customer service but have yet to hear on the response for next steps. Save the $100 … not worth the product at all.

    7 of 10 people found this useful

  • 1.0 out of 5 stars

    mophie for I Phone 5

    • Written by from lawrenceville

    A complete wage of money. Charging is not 100% if its 50% it is a lot. Ruins the feel of the I Phone and in my case almost burned out the phone. One day a felt a large amount go heat coming from the unit transferring on my shirt. Immediately took off unit and waited a few days. Tried again and found same results. Into the trash it went never to be purchased again......

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Disappointed

    • Written by from New York

    I have a 5s and I bought the Mophie Air with "compatible with iPhone 5s" on the box...
    Cons
    1) the claim of "up to 100% battery" is not even in the ballpark. It's more like 50% after 2 weeks use. What is the purpose of adding substantial bulk to the beautifully designed iPhone when you're not getting close to the advertised battery life?
    2) If you have smaller hands this makes the 5s ergonomically terrible. I can't use the "one hand" only user interface.
    3) The connector is NOT via lightning. This is absurd, I can't even charge it in my car with the case on.
    Pros??
    1) Phone fees secure but with this much bulk I would hope so.

    In summary, I don't see the purpose of owning an iPhone and adding this much bulk to it. It just defeats the purpose especially when you're not getting close to the advertised battery life. Add to it the inconveniences and this is a return for me.

    10 of 12 people found this useful

  • 1.0 out of 5 stars

    Disappointed in mophie

    • Written by from winchester

    I had one for my 4s only used it for 3 months before I got iPhone5 so I got this it worked well for 3 months then started noticing it wasn't charging as much now 6 months charge it full and turn it on it runs out only charging 10-15 percent on phone.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Very Disappointing!

    • Written by from Slidell

    My wife gave one to me for Father's Day and we ended up getting her one too. It's a great idea but terrible execution. They are unreliable!!! It's already inconvenient to have to use their cable and not include a lightning plug. It also adds weight to the phone and can get very warm while charging. The biggest issue is that both of put cases stopped accepting a new charge within 6-8 weeks. Mine first then my wife's. That basically makes the case useless. A $100 case that no longer works and now have to remove the bottom portion to charge it. It became a piece of garbage to just discard! Buyer beware. I would stay away. It's is to expensive to stop working like that. I bought an external chargers I keep with me now.

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Trouble for headphone users

    • Written by from Potomac

    I've had a Mophie since my 4S and loved it. It saved me many times particularly at my previous job that had poor cell signal that caused an early battery drain.

    When I got the 5S I did not hesitate to get another Mophie for it. The lack of lightning jacks did not upset me because I was already set up for USB (as someone else discussed).

    I use the headphones a fair amount. This Mophie design makes the use of headphones almost impossible. Plugging the Apple headphones means that you need to pull them out from the cable (bad long term option). Clearly they anticipated this problem and created a dongle. Unfortunately, now I have to carry an additional gizmo and the complication of a goofy add-on but the BIGGEST problem is that the use of the dongle prevents the headphone controls from working... Thus, if you are a headphone user that requires the controls, I recommend you consider something else.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Why not a lightning receptacle on the bottom?

    • Written by from SPRINGDALE

    The thing that I dislike about this charger is that it requires a mini-USB plug to charge it. If I own an iPhone 5 and I have chargers for it in my car, home and office that use the lightning plug, why would Mophie not use a female iPhone lightning compatible receptacle on the bottom of their case? That means always being forced to carry a separate plug/mini-USB cable to charge it. Why in the heck didn't they charge just a wee bit more to do it right?

    As much promise as the charging case held, the case was purchased all for convenience and there is nothing convenient about this design. Mophie: Why don't you come out with a model a little more expensive to cover your costs and do it right for the people who don't want one more special cable or adapter to carry around with them. Maybe somebody will listen and fix this mess.

    177 of 250 people found this useful