• 1.0 out of 5 stars

    Cheap charging port

    • Written by from Elkhart

    Lasted 100 days now I can't back up to the computer and Mophie wants it back to repair it.ill lose all the info thats in it and while it's being repaired I'll have to buy another protective case foru iPhone...I'm just thrilled about it all .

  • 4.0 out of 5 stars

    Mophie Space Pack for iPhone 5S

    • Written by from Burlington

    Works extremely well and helps offset the worst characteristic of an iPhone... The poor battery life. Everywhere I go I see iPhone users seeking out the nearest electrical outlet. Just take a look around the airport next time you're there... You'll see what I am talking about. If this product didn't exist, I would not buy an iPhone ever again. Its a must have accessory.

    I can actually get a full day's worth of phone use without a re-charge just like I could when I had my Droid RAZR Maxx.

    The headphone jack is the one flaw I see. I am surprised that hasn't been addressed. Seems like a small feat to overcome from an engineering standpoint.

    I have had it for over a year and it works as well as the day I bought it. Looking to get one for my new work phone which is the iPhone 6. With the cheap feel of the chassis on the 6, I am looking forward to the extra mass that the Mophie case will provide along with the benefits mentioned above.

    Overall, great product!!!

  • 2.0 out of 5 stars

    3rd replacement quit!

    • Written by from Omaha

    My mophie juice pack quit after 6 months use, they sent me another until. it lasted 3 months. They sent me another unit and this one quit charging also. IN addition the flash pics all have a milky white frost to them. In addition my computer does not recognize the phone when hooked up and will not upload pics with the mophie attached and will not update my phone either. I will not buy another mophie product. Also apple store would not do anything about it for me.

  • 2.0 out of 5 stars

    Charging great so far, BUT I can't get the darn thing off!

    • Written by from New York

    I just got this pack for my new iPhone 5s. I had one for my iPhone 4, and it was very convenient, pretty sturdy, and I was grateful to have it. This one is beautiful, and I use the cheap headphones, and am able to plug it into the bottom without using the adapter. HOWEVER, it won't sync with iTunes with the case on (seriously?) and in attempting to remove it so I could sync iTunes (and restore because I randomly got locked out of my phone), I can't get the darn thing off...it hurts my fingers, and will not come off. It's ridiculous. Any tips, because it's making me quite angry and wasting time in my day- not feeling worth the money right now & I'm feeling as though it would be better to carry my charger with me than to deal with not being able to get this glorified phone case off. Oof!!!

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Orlando

    While I have nothing bad to say about the battery life (it holds a charge and certainly does a great job at extending the battery life of the phone), I do have a couple of complaints about the design.

    1. As others have stated, it is difficult to use headphones (needs adaptor) and the plug isn't the lightning.
    2. Biggest complaint, its not really built to hold up as a case. What I mean by that...if you are prone to dropping your phone (which I can't be the only klutz out there who is), it won't hold up. At all. I've had this for 3 months, and yes, I have dropped it a few times. It cracked on the upper left corner and the buttons for the volume and to switch from silent to ringer easily fall out. Most other cases that I have had have had silicone edges that don't crack like this seemingly cheap plastic does. I've never needed to buy the otter box or anything like that, and never had a problem with a case cracking like this before. After 3 months, its totally useless. :(
    3. I have the white case, and have also noticed that there is a weird purplish discoloration to the back of the case as well.

  • 1.0 out of 5 stars

    mophie Juice Pack NO GOOD!

    • Written by from Halifax

    It has to use its own USB cable, which will cause your computer to recognize your iphone when you connect it to your computer. Consequently, you cannot backup and synch your iphone through iTune. I paid $100 and ended up finding its such problem!

    1 of 2 people found this useful

  • 4.0 out of 5 stars

    Works fine for my iPhone 5S

    • Written by from Surabaya, East Java

    Bought this item on 2013, it's already 1 year I'm using this and it works fine with me. I don't know why people said it can't charge until 100%, but on my iPhone 5S it CAN charge to 100%. I know there are several drawbacks, such as the charging cable now you need to use Micro USB Cable (I just call it BlackBerry [BB] Cable anyway), but for me it isn't a problem, as before I use iPhone, I use Blackberry, so I have a bunch of Micro USB Cable.

    Well, to sum up my review from 1 year experience with Mophie Juice Pack:
    - it works brilliant
    - easy to use
    - charge well (0%->100%)
    - love the way they give you the extended jack port

    - it really can make you phone really hot (you can use it for ironing your shirt)


  • 1.0 out of 5 stars

    Mophie messed up my charging port.

    • Written by from charlotte

    I can only use the Mophie to charge my phone now. No cord will work to charge my phone otherwise. Very frustrating. Also, when I receive phone calls when the phone is in the Mophie, the caller cannot hear me well. I have to remove the bottom for them to hear me. Very disappointed that my phone will not charge without the Mophie now!

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    Mophie Juice Pack for iPhone 5s

    • Written by from Albuquerque

    Had I known that this juice pack would not give me a 100% charge , I would not of spent $100 for it. I am currently on my 3rd juice pack, all having the same problem. What a waste of my money. My recommendation is don't waste your money.

    2 of 4 people found this useful

  • 1.0 out of 5 stars

    The adaptor cord stopped working after a couple months

    • Written by from Tulsa

    I was excited about getting this juice pack after having one on my I-phone 4. A different charging cord is not convenient. The adaptor for speakers is stiff and makes the i-phone way to long for sitting in the space in my car. my adaptor cord started shorting out after a couple months and doesn't work at all now. Also my charger port doesn't alway connect, I sometimes have to connect it ten times to get a response. Don't think I'll be buying anymore Mophie's.

    1 of 2 people found this useful

  • 2.0 out of 5 stars


    • Written by from Tarpon springs

    don't buy this. it only works for about 3 months then it won't charge your phone at all. i charge mine all night but then when i try to use it on my phone it doesn't charge and it's really annoying.

    1 of 2 people found this useful

  • 3.0 out of 5 stars

    Manufacturing problem

    • Written by from Desert view

    I recently bought a mophie juice pack and I wanted to upload some of my photos via port and I took the bottom off but the glue came undone and a part of my case was stuck to my phone and had to be pried off. This is not suppose to happen.

  • 3.0 out of 5 stars

    Good case but not without its issues...

    • Written by from El Paso

    I've had this case for about 8 months now. This case does offer more phone protection as it covers all sides really well. A little too well. In order to access the headphone jack, you now have to use an auxiliary extension cable that comes with the case. The only problem is that these cables give out and a replacement is to the tune of $10 each. After a little research, I found that many users had to replace their cable fairly soon and fairly often. If you don't utilize this extension, most headphone jacks won't fit into the Mophie case. My Bose earphones did fit but the fit was so snug that disconnecting became an issue and I eventually ruined a great pair of headphones.

    When I have found the need to charge my phone, I noticed the case gets pretty hot. Also, it will not charge my phone to 100% (another situation I have found many users have an issue with). My case did come with a charging cradle which I really like. The case does add some weight to the phone but it's what you can expect when adding a battery. Overall, I like the case but I dislike the lack of access to the headphone jack. It offers great protection to the phone but with subpar phone charging. In an emergency it will charge your phone enough to maybe 80% but I suppose that's much better than being on empty.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Failed within 1.5 months, got a replacement within a week

    • Written by from Pasadena

    Bought it towards the end of April and in the first week of June it all of a sudden stopped charging when connected to wall outlet or computer. Tried another cable and still would not charge. Also would not "pass through" to charge the iPhone if in the case. I used the pack about once a day to charge my phone, never dropped it and the connector wasn't bent. Contacted mophie customer support and was given a shipping label and RMA to send the unit back, got a replacement unit within a week.

    Three stars for the quick turn around for getting a replacement unit, too bad there is something wrong with this design given the other reviews. My fiancé's has one for the iPhone 4S and it has multiple scars from being dropped, still working after 1+ years. If yours fails for no good reason, then at least mophie will send you a new one quickly.

  • 1.0 out of 5 stars

    Poor quality

    • Written by from Martinez

    My mophie will no longer charge due to a shoddy micro usb port receptacle
    Just out of warranty. Will opt for a different brand.
    I would recommend to stay clear of this product.

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Micro USB port ALWAYS fails

    • Written by from Edmonton

    I had previously bought the Juice Pack for iPhone 3Gs. The micro USB port failed (stopped charging the unit) after about 3 months. I tried multiple cables to no avail. Mophie replaced the unit under warranty without issue, but the charging port failed on that one as well after a few months, and the warranty was no longer valid for another replacement. I wasn't going to spend another $80 on another one of these. I did buy one more on eBay for $20, and surprise, surprise... the micro USB port failed in fairly short order. I was determined to never buy another Juice Pack.

    Several friends/family had the Juice Pack for the iPhone 4/4s and found them reliable. When I got my iPhone 5s I gave the Pack Air for iPhone 5s a try, in case Mophie resolved the reliability issues. No dice; I bought mine in January, and in 5 months, the micro USB port failed again. Mophie replaced it under warranty, but no doubt the port will fail on this one as well.

    For a product in the range of $100, this is simply not acceptable .Mophie should surround the port in resin to protect the wiring from failing with repeated cable insertions. Either the Mophie engineers are lazy, or not very good engineers if they can't overcome this issue. Either that or they deliberately design the juice pack with an artificially low lifespan so you will have to buy more of them.

    For my next battery case, I will be looking into alternatives. Perhaps the Mojo Refuel Aqua since it's a waterproof battery case. It's a shame because Mophie's products are certainly the most visually appealing, but their build quality is very poor.

  • 5.0 out of 5 stars

    Excellent iPhone Case!! :3

    • Written by from New Albany

    I recently purchased this case because my iPhone 5 could not last a whole day without a charge! My phone was previously naked & I did not purchase the case for protection but it does offer some. The pros of the case would be that it gives me about 90% charge when I need it on the go. It has a nice matte-rubbery feel to it and is eye-candy to the typical person. Also, it fits together wonderfully & you barely notice that it is two pieces. If you're worrying about it overheating when charging then don't worry, it doesn't. It gives the iPhone a solid feel and it isn't too bulky. The headphone adapter is a bit flimsy but I use the stock Apple earpods so it isn't a problem. I would recommend this to every iPhone user because it is so well built & put together. I guess Mophie really does love us!(:

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Disappointed: Not As Advertised...

    • Written by from Exton

    I bought the Mophie Juice Pack Air - iPhone 5s/5. According to the packaging, it's supposed to charge the phone back up to 100% (if you turn the charger on when the battery hits the 20% "red zone"). It has never charged it back up to 100%. Under warranty, I mailed it back the 1st time, hoping it was maybe just a glitch. The new one did the same thing. I asked them about the charging issue, and they said that it depends on how much you use the phone while charging. Basically, don't touch it until it's done charging. I tried that, and it only went up to about 80%. I am disappointed because for $100, it should do what it's advertised to do. It's great to have the back-up battery, but to get the full 100% charge, you might have to buy the one for 120% (even more expensive at $119.95). Warranty is only 1 year.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    Garbage... why can't these cases use Lightning?

    • Written by from Seattle

    It's so annoying that I have to carry a Micro USB as well as a Lightning cable around now. Why can't they use a lightning cable like the actual phone does? I hate having to look at the port and orient the cable properly... they took a problem that the iPhone fixed and then screwed it up again.

    The case itself has a pretty cheap feel to it as well, very soft and painted plastic... it scrapes and looks really ugly.

    The battery works okay. But that's about it.

  • 1.0 out of 5 stars

    Mophie = Mullet

    • Written by from rochester hills

    unable to sync iPhone 5 with Mophie case In tact.
    you must remove bottom portion of case to sync.
    To do this simply remove bottom portion of 1985 technology mophie case, plug in iPhone 5 chord, Sync your Iphone5, etc...... how LAME!!! welcome to 1985 mophie, and for only $100.00, hey Mophie watch bathtub time machine and learn from the movie, technology should get better with time make it compatible with the actual device to utilize the chord provided by manufacturer, save money that way, apple bettered their device chord so you don't have to mess with this "side up" to plug in Lame.....
    You get 1/2" star for really thinking this through,
    Mopihie = Mullet.

    2 of 4 people found this useful