• 1.0 out of 5 stars

    Don't buy it !!!!

    • Written by from Park City

    Pure garbage. Backup is supposed to be reliable, not constantly failing. I swapped 3 and they all have failed using time machine within months. I mean really, its not like I'm carrying this device around with my laptop. They just bought poor quality components with low MTBF and packaged it in a nice enclosure to save cost.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Completely Unreliable

    • Written by from Spokane Valley

    I had bought my FIRST My Passport for Mac when I got my new MacBook Pro. It lasted for about a year when I started to have trouble (like everyone else it just stops showing up in finder). I called WD customer service, who diagnosed a faulty cord, which was replaced. The hard drive itself failed about a month later. To their credit, WD customer service replaced it with a new My Passport, which lasted about 6 months before I had to erase and repartition it. That replacement HD failed today (3 months later) and is being replaced with yet another one, this time a different model. So! decent warranty and customer service - horrible, unreliable product. Here's hoping that the My Passport Ultra is somehow more reliable than it's Mac formatted brother.

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    Poor product

    • Written by from WINNIPEG

    Have iMac got my passport had it for over a year then our hard drive went on computer thought everything was backed up to my passport . But my passport would not work on our iMac . Even @ the Apple store they could not figure out how to fix it. Seems like a waste of money, lost all our
    Information . Not pleased with it

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Doesn't last for more than a year.

    • Written by from Bombay

    I have potable hard drives that are 10 years old and still functioning flawlessly. I used this as my Time Machine back up drive. I'm afraid I've lost a lot of important data on this drive. Please do not buy this. You have been warned.

    10 of 13 people found this useful

  • 1.0 out of 5 stars

    quit after 3 months of use,

    • Written by from hialeah

    Gave no sign it would quit and i failed to make a backup, now i cant send it in for warranty since i have or better said had important files on it. I thought it would at least last a few years.

    20 of 22 people found this useful

  • 1.0 out of 5 stars

    What's that clickin' noise?

    • Written by from Venice

    Failed miserably and without warning < 1 year old. I moved the computer twice, taking care to not hit anything with the external drive attached. Anybody familiar with Henry Cho's comedic skit, "What's that clickin' noise?". It's this drive, when it failed. At least Henry made me giggle. This drive made me sad. How many dang drives to I have to buy before I find one good one? I just bought an OTW Mercury On the Go - supposed to be less fragile. We'll see.

    23 of 26 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY!!!!!!!

    • Written by from midland

    This thing won't evan accept the password any more WASTE OF MONEY

    13 of 19 people found this useful

  • 1.0 out of 5 stars

    Didn't last.

    • Written by from Parker

    Unfortunately My Passport didn't last too long. Used it with my iMac and the last 2 days get error messages "Unable to complete backup. An error occurred while creating the backup folder." Tried a manual backup and got a message it ran out of space, even though 793 GB of 1 TB are available. It was easy to hook up and I liked it while it did work, but it failed too soon. I can't recommend this product, especially after seeing similar reviews about it not lasting.

    22 of 25 people found this useful

  • 1.0 out of 5 stars

    Buyer Beware

    • Written by from Newark

    This hard drive is horrible, only lasted about 7 months. The worst part of the situation was none of the data was retrievable. You've been warned.

    31 of 34 people found this useful

  • 1.0 out of 5 stars


    • Written by from Conroe

    This is a horrible product. I bought one about two years ago and for the entire first year it would randomly eject and then require a different USB cable for it mount again. At the end of the first year it died completely and would not mount at all. This drive was replaced by WD support, which I appreciated, but now regret having put my faith in this product a second time (fool me twice). The second drive had all of the exact same problems as the first and even failed permanently after 9 months. I've never had one of these hard drives last longer than 9 months and I STRONGLY DISCOURAGE anyone from considering this product.

    34 of 38 people found this useful

  • 1.0 out of 5 stars

    Not worth the price!

    • Written by from Helotes

    Worked great for a short period. It began beeping and no longer recognizable. Keep searching elsewhere.

    34 of 39 people found this useful

  • 1.0 out of 5 stars

    poor WD product

    • Written by from st clair shores

    quit after 6 months -- i can't even find support --if a product won't work,support IS part of its functionality

    78 of 92 people found this useful

  • 1.0 out of 5 stars


    • Written by from San Anselmo

    Works for a a while... Then mine just stopped working. Choose another brand.

    63 of 97 people found this useful