• 1.0 out of 5 stars

    totally worthless

    • Written by from San Francisco

    No matter what I do and after researching for hours, I can't get the bluetooth connection to stick. I have to re-set it every time I weigh myself, completely defeating the purpose of purchasing the scale. Waste of $$ in every way.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    TOTALLY USLESS PRODUCT DO NOT BUY

    • Written by from BODMIN

    Well because of medical reasons I need something like this as I am under weight and the hospital need accurate daily recordings of weight and diet. I am now on my 5th one yes thats right my 5th one. I have just email my Apple rep and basically told him enough is enough. Yes the Bluetooth and Wireless connectivity has failed yet again rendering the scales totally useless. I have expressed my feelings to Apple and don't understand with all these negative comments why they don't take these and other Withings products off the shelves as they are no where near worth the money because the build quality of the electronics are totally useless. A note to all unhappy customers which I have found out is go and blast on Withings Facebook page they don't like it one bit trust me I think they even tried to block me cause I keep blasting there build quality and useless products. I am doing well 5 scales and 4 Pulses so far within 12 months.

    Its only got 1 star because you can't post 0 stars so take this review as 0 star review

    Annoyed customer Martin

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    Lost connectivity

    • Written by from Dartford

    Had these scales for a week. The scales have lost connectivity twice in that timeframe and its not syncing with the app. Its a great concept, but seems poorly implemented. I'm going to return them to Apple as I just can't be bothered logging support calls and wasting time. It really should work straight out of the box as advertised.

    6 of 6 people found this useful

  • 1.0 out of 5 stars

    App is disaster

    • Written by from Houten

    Withings system completely useless because of crashing and freezing app. Did several re-installs, they only help for a few seconds. Big diasppointment.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    no iPad app?? really??

    • Written by from Beaver Falls

    weak. really unbelievable that there is no ipad app. super disappointed.

    6 of 10 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy

    • Written by from La Crosse

    Wow! I have two of these Scales and what pieces of junk they are. Both are less than 2 months old and quit working. They will no longer connect to my network or via bluetooth to my iPhone, iPads.

    To make it worse I cannot even contact the company because they seem not to exist after they collect your money. Huge disappointment!! If anyone has a phone number for them or an address I would appreciate knowing what they are. Even Apple does not know how to contact them.

    Stay away

    10 of 15 people found this useful

  • 1.0 out of 5 stars

    Good concept - horrible product

    • Written by from Seattle

    All I wanted was to have a scale that would send my weight to an app, so that I could track my weight over time. This product is not providing this basic function. The scale will not sync with the app and the bluetooth connectivity won't seem to stick. I am quite surprised that Apple would let such an unreliable product grace its shelves.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Waste of Money

    • Written by from Shelby Township

    Don't waste your money. This is just a weighing scale which sends yours measurements on a IPhone. Other than that it's does not measure your fat mass or your pulse accurately. It has a error of over 30%. Waste of money

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    BROKE DOWN AFTER ONLY 6 MONTH OF USE...

    • Written by from Cairo

    Nice scale on the website, disaster in real life. Does not synchronise properly with an already backward application on the iphone. 6 months after purchase the scale simply stopped working. If the scale is not placed on a perfectly even surface it will display different readings for two consecutive measures. Bluetooth takes forever to sync with iOS 5. Do not recommend this purchase.

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Nothing but issues so far.

    • Written by from Milton

    The scale itself seems to be well designed and well thought out. Unfortunately neither the iOS app or web dashboard are working 100% for me. The app crashes every time I try and access the My Devices section, which is needed if you'd like to add additional devices, or update the firmware.
    The web dashboard won't allow me to edit some user preferences, language and measurements no matter what I set them to won't correctly save. Notifications won't save.

    Basically, the iOS app and Dashboard experience have me regretting my purchase.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    It was good (but just in the beginning)

    • Written by from Oakville

    In the beginning everything was fine, but after 6 months it started to present problems and I contacted the Withings Customer Service. Again, in the beginning the service was good, but after spending one month talking to them and receiving misleading information I'm tired. Hopefully I think the problem will be solved and I should get the replacement the next week. At least that's my hope.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Can't use the heart rate monitor

    • Written by from Nepean

    If you care about the heart rate monitor functionality at all then don't get this scale. It's wrong at least 40% of the time. I had the unit replaced and the new one was just as bad as the one I sent in. And it can be off by 50 beats per minute. Completely useless. And support will just tell you that you are using it wrong. Will never buy another Withings product again.

    18 of 21 people found this useful

  • 1.0 out of 5 stars

    Inaccurate measurements

    • Written by from VANCOUVER

    I weight in 5 times within 10 minutes and came out with 5 different measurements... You might want to look for something else if you hate returning items.

    22 of 23 people found this useful

  • 1.0 out of 5 stars

    Don't waste your money

    • Written by from Magog

    I had high expectations for this products as it could provide feedback as I am trying to lose weight. Setting it up was easy although there was definitely lack of instructions about using the app.
    For a while I was happy as I was regularly loosing weight. Then I got suspicious about the readings as my girlfriend's weight was getting abnormally low and you could not really tell by looking at her. We then tried our old scale and found a huge discrepancy.
    I read the support on the company's website and tried to do a reset by removing the battery. Still totally wrong. I can weight myself 4 times at one-minute interval and get 4 different readings with a discrepancy in excess of 10 pounds.
    I may as well as my girlfriend to look at me and guess my weight. Total waste of money. Too bad, I'd like it to work.

    40 of 44 people found this useful

  • 1.0 out of 5 stars

    Disappointment

    • Written by from Edmonton

    Interface for iphone, not hd, not easy to use but what is worse... Weight reading is quite inaccurate (can change +/- 0.5 kg between one measurement and the other and the measurement is abt 1 kg lower than the real value) and.... It does not work on the carpet, even if it is not particularly thick...i think it will go back to Apple....

    33 of 40 people found this useful

  • 1.0 out of 5 stars

    Garbage don't waste your money

    • Written by from Milton

    Spent two hours trying to get it to work properly, contacted their customer service had to attempt multiple factory resets. Didn't not like connecting to an iphone 5 will be returning to the Apple store for a refund.

    46 of 87 people found this useful