• 1.0 out of 5 stars

    Don't waste your money

    • Written by from Magog

    I had high expectations for this products as it could provide feedback as I am trying to lose weight. Setting it up was easy although there was definitely lack of instructions about using the app.
    For a while I was happy as I was regularly loosing weight. Then I got suspicious about the readings as my girlfriend's weight was getting abnormally low and you could not really tell by looking at her. We then tried our old scale and found a huge discrepancy.
    I read the support on the company's website and tried to do a reset by removing the battery. Still totally wrong. I can weight myself 4 times at one-minute interval and get 4 different readings with a discrepancy in excess of 10 pounds.
    I may as well as my girlfriend to look at me and guess my weight. Total waste of money. Too bad, I'd like it to work.

    49 of 55 people found this useful

  • 1.0 out of 5 stars

    Disappointment

    • Written by from Edmonton

    Interface for iphone, not hd, not easy to use but what is worse... Weight reading is quite inaccurate (can change +/- 0.5 kg between one measurement and the other and the measurement is abt 1 kg lower than the real value) and.... It does not work on the carpet, even if it is not particularly thick...i think it will go back to Apple....

    39 of 47 people found this useful

  • 1.0 out of 5 stars

    Inaccurate measurements

    • Written by from VANCOUVER

    I weight in 5 times within 10 minutes and came out with 5 different measurements... You might want to look for something else if you hate returning items.

    30 of 32 people found this useful

  • 1.0 out of 5 stars

    Can't use the heart rate monitor

    • Written by from Nepean

    If you care about the heart rate monitor functionality at all then don't get this scale. It's wrong at least 40% of the time. I had the unit replaced and the new one was just as bad as the one I sent in. And it can be off by 50 beats per minute. Completely useless. And support will just tell you that you are using it wrong. Will never buy another Withings product again.

    22 of 26 people found this useful

  • 1.0 out of 5 stars

    Dreadful product... Doesn't work

    • Written by from monmouth

    This costs a lot of money. It doesn't work. The weight readings vary by up to 5kg every time I step on (even if that's a couple of minutes after the last time). Half the time, the fat monitor function fails to work at all. It's supposed to recognise me, but hardly ever does. How hard is it to test a product before putting onto the market, to make sure it actually works?

    15 of 15 people found this useful

  • 1.0 out of 5 stars

    Lost connectivity

    • Written by from Dartford

    Had these scales for a week. The scales have lost connectivity twice in that timeframe and its not syncing with the app. Its a great concept, but seems poorly implemented. I'm going to return them to Apple as I just can't be bothered logging support calls and wasting time. It really should work straight out of the box as advertised.

    15 of 16 people found this useful

  • 1.0 out of 5 stars

    It was good (but just in the beginning)

    • Written by from Oakville

    In the beginning everything was fine, but after 6 months it started to present problems and I contacted the Withings Customer Service. Again, in the beginning the service was good, but after spending one month talking to them and receiving misleading information I'm tired. Hopefully I think the problem will be solved and I should get the replacement the next week. At least that's my hope.

    18 of 22 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy

    • Written by from La Crosse

    Wow! I have two of these Scales and what pieces of junk they are. Both are less than 2 months old and quit working. They will no longer connect to my network or via bluetooth to my iPhone, iPads.

    To make it worse I cannot even contact the company because they seem not to exist after they collect your money. Huge disappointment!! If anyone has a phone number for them or an address I would appreciate knowing what they are. Even Apple does not know how to contact them.

    Stay away

    20 of 27 people found this useful

  • 1.0 out of 5 stars

    Waste of Money

    • Written by from Shelby Township

    Don't waste your money. This is just a weighing scale which sends yours measurements on a IPhone. Other than that it's does not measure your fat mass or your pulse accurately. It has a error of over 30%. Waste of money

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    BROKE DOWN AFTER ONLY 6 MONTH OF USE...

    • Written by from Cairo

    Nice scale on the website, disaster in real life. Does not synchronise properly with an already backward application on the iphone. 6 months after purchase the scale simply stopped working. If the scale is not placed on a perfectly even surface it will display different readings for two consecutive measures. Bluetooth takes forever to sync with iOS 5. Do not recommend this purchase.

    15 of 17 people found this useful

  • 1.0 out of 5 stars

    Useless Device

    • Written by from Worcester

    This scale will weigh you, but the connection to the app is broken each time you walk out of the room and requires a repairing as if it were new each time. Essentially this means every day you must turn the scale over, hold down the pairing button, go to the app and re establish the connection. It would be far easier to just manually log in the data to an app. Expensive manual scale is really all it is. The "weather " shows rain on the scale screen if it is raining or snowing. Looking out the window takes less time. The heart rate takes forever and fails 50% of the time. It is really a terrible product and I am surprised that Apple would sell it in their stores.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Never auto connects.

    • Written by from Pittsburgh

    Experience has been same as reviewers above. The scale never auto-connects via bluetooth. Each time if I want to sync a measurement with my iPhone, the scale must be turned over and the re-connect procedures started. Makes it useless as a "wireless" scale. I returned this device.

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Pairing issues

    • Written by from Dollard-des-Ormeaux

    I've owned this scale for a little over a year. I've had consistent issues with pairing the device to Bluetooth but always eventually figured it out after numerous attempts. However, with my latest issue I was unable to find a blue tooth connection with any of my 4 apple devices. tech support is a joke, no phone, only emails, they proposed a factory reset which didn't solve the issue. Buyer beware!

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Withings Smart Scale

    • Written by from Long Beach

    Decided to take the scale back based on one simple criteria: the scale requires an account with Withings, the scale's parent company. I expected the scale to pair with my device and communicate directly with Apple's iOS8 Health Kit app right out of the box. Instead, I'm required to download a 3rd party app. Installing the app solely to configure scale would be perfectly acceptable but this company [Withings] thinks it's acceptable to force their customers to sign up with their services just to use their device. Bottom line; I'll just get a stand alone scale and enter the data manually. I don't need a company like Withings potentially harvesting my data, a disgusting business practice. Quite frankly, I'm surprised Apple endorses this product.

    19 of 27 people found this useful

  • 1.0 out of 5 stars

    Worst purchase of all time! ------------ STAY AWAY FROM WITHINGS!!

    • Written by from Hong Kong

    From time to time, the withings scales will stop upload data for no reason.

    The withings scales keep losing its setting, you'll be forced to re-do the setup regularly.

    The weight measurement contain a 4~5 lbs error, depend on how far apart your feet were on the scale.

    The heart rate measurement simply not accurate.

    The withings app is worst app I ever used.

    If you're looking for a smart scales, STAY AWAY FROM WITHINGS!!!

    13 of 15 people found this useful

  • 1.0 out of 5 stars

    Avoid This Product At All Costs

    • Written by from Isle of Palms

    This is a bad product, and Apple should stop carrying it. I have purchased three, the most recent being a purchase I made when I saw that Apple stores were stocking the scale, which I took to be a sign that the prior problems have been solved. Be aware. They haven't. The app is very buggy, the scale keeps falling off Bluetooth, and all in all, the scale is a very poor product. Someone should be able to make a good scale that integrates with the iPhone. Plainly Withings can't or wont.

    14 of 18 people found this useful

  • 1.0 out of 5 stars

    totally worthless

    • Written by from San Francisco

    No matter what I do and after researching for hours, I can't get the bluetooth connection to stick. I have to re-set it every time I weigh myself, completely defeating the purpose of purchasing the scale. Waste of $$ in every way.

    12 of 14 people found this useful

  • 1.0 out of 5 stars

    Expensive Rubbish

    • Written by from campbell

    The main reason to purchase this scale is to use the interactive feature with the scale . But this feature works the first time you set it up then the scale no longer connects to your devices the moment you leave the area . Ive tested on two Iphone 6's and Iphone 5 , two samunsg tablets , and android phone and a Lenovo tablet and the result is the same I consider my self to be pretty tech savvy , Ive built my own data center, off grid data center, software controlled house but Ive never seen a product so frustrating . After spending hours tinkering with this device im ready to toss it on the garbage heap its only useful as readout scale if the phone/Tablet connectivity does now work .
    The Bluetooth connectivity works and locates the scale and this then starts the Withing application ; However the application itself is unable to find the scale and the app/scale connectivity is rendered useable.
    The other alternative is to use WIFI. The setup process works and does say the scale is connected to the, but when you use the scale the results appear on the scale hours later - if at all. Most times no results are sent to the application which basically renders this scale and an expensive weigh scale. I could have picked one up for twenty bucks and been happier.
    My recommendation is stay away from this device until Withing's decide to address the Bluetooth /WiFi connectivity issues

    12 of 15 people found this useful

  • 1.0 out of 5 stars

    Complete waste of money.

    • Written by from Essen

    The setup took me almost two days to succeed, the bluetooth connection gets lost some time and the scale puts itself into setup mode all the time. Ah, and not to forget: The sync between the app and the scale constantly fails (tried it with 3 different iOS devices and 1 Android device, by the way).
    Withings shows how to make a miserable product from a great idea.
    Not worth the money (or even ANY money). :(

    10 of 11 people found this useful

  • 1.0 out of 5 stars

    Poor performing product

    • Written by from Los Angeles

    This scale is supposed to seaminglessly integrate into iOS, however it performs very poorly with respect to wireless integration. The Bluetooth connection constantly dies and needs to be frequently restarted in order to communicate with my iPhone and transmit data. We have come to expect superior performance from products sold in Apple stores, and this scale falls far, far short. After struggling with the scale for two weeks, we decided to return it.

    9 of 10 people found this useful