• 4.0 out of 5 stars

    Meh.....

    • Written by from North York

    It's a pretty good gimmick if you like to track your progression and all. I am having issues with it reading my HR. I have been emailing CS about this issue and they have been instructing me on a variety of potential solutions to help fix this problem.
    So right now, nothing has worked but I will try again to see if I can get it function as advertised. It has something to do with the firmware and I need to update it. The bollocking continues......

  • 1.0 out of 5 stars

    Lost connectivity

    • Written by from Dartford

    Had these scales for a week. The scales have lost connectivity twice in that timeframe and its not syncing with the app. Its a great concept, but seems poorly implemented. I'm going to return them to Apple as I just can't be bothered logging support calls and wasting time. It really should work straight out of the box as advertised.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    App is disaster

    • Written by from Houten

    Withings system completely useless because of crashing and freezing app. Did several re-installs, they only help for a few seconds. Big diasppointment.

    2 of 3 people found this useful

  • 2.0 out of 5 stars

    Definately not problem fee! Think twice!!

    • Written by from BARCELONA

    So far I am VERY disappointed by this expensive (€150) device!

    - The installation of the scale was a lot of work. Didn't work really well, kept loosing connection, reconnect, update, reconnect, pair etc.etc.etc..
    - the pair button on the back of the device does not function properly, so I need to keep trying for several minutes before it al of a sudden post on.
    - manual is useless, because there is hardly anything in it.

    Finally it is set and I start trying to log some steps and weight measurements.
    - Health Mate app is not working. It crashed after having it on for only one day (on my iPhone 5). I was not able to recover the app, only by removing it and reinstalling I t again. Let's see how long it will last....
    - Weight seems to be done ok, but the heart rate is absolute bogus! Please improve this Withings, if it can be improved via software!
    - I like the extra of the air quality! ....but is it correct and is the outcome consistently ok?
    - connecting with Endomondo does not work.
    - despite explicit referral to Apple Health connectivity, connecting with Apple Health does definately NOT work!

    Now I read a lot of comments now about the device breaking down after a few months, which makes me wonder if I should have bought it in the first place?
    I guess I will only try for a few days and bring it back asleep if it does not work properly.
    It cost me €150,- so it should definitely work perfectly for that price!!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Worth it's weight

    • Written by from Hamilton

    Very nice system, tracks all the important things you need to see how you are progressing towards a healthier body - great app and online info to review your results and set goals

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    no iPad app?? really??

    • Written by from Beaver Falls

    weak. really unbelievable that there is no ipad app. super disappointed.

    4 of 7 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy

    • Written by from La Crosse

    Wow! I have two of these Scales and what pieces of junk they are. Both are less than 2 months old and quit working. They will no longer connect to my network or via bluetooth to my iPhone, iPads.

    To make it worse I cannot even contact the company because they seem not to exist after they collect your money. Huge disappointment!! If anyone has a phone number for them or an address I would appreciate knowing what they are. Even Apple does not know how to contact them.

    Stay away

    7 of 12 people found this useful

  • 1.0 out of 5 stars

    Good concept - horrible product

    • Written by from Seattle

    All I wanted was to have a scale that would send my weight to an app, so that I could track my weight over time. This product is not providing this basic function. The scale will not sync with the app and the bluetooth connectivity won't seem to stick. I am quite surprised that Apple would let such an unreliable product grace its shelves.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Waste of Money

    • Written by from Shelby Township

    Don't waste your money. This is just a weighing scale which sends yours measurements on a IPhone. Other than that it's does not measure your fat mass or your pulse accurately. It has a error of over 30%. Waste of money

    7 of 8 people found this useful

  • 1.0 out of 5 stars

    BROKE DOWN AFTER ONLY 6 MONTH OF USE...

    • Written by from Cairo

    Nice scale on the website, disaster in real life. Does not synchronise properly with an already backward application on the iphone. 6 months after purchase the scale simply stopped working. If the scale is not placed on a perfectly even surface it will display different readings for two consecutive measures. Bluetooth takes forever to sync with iOS 5. Do not recommend this purchase.

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    Excellent scale. Accurate, consistent measurements, easy to set up,and use

    • Written by from Short Hills

    Unlike most bathroom scales that give a different reading every time you step on, this scale consistently gives readings that are within a few ounces. If you aren't standing in the right place, it tells you which direction to move, insuring consistency. Set up was ultra easy. Once readings are done, measurements are available at web site or mobile app. There are charts (editable), reminders, suggestions and tips. Tech support response is very thorough and courteous.
    It's like having a health coach.
    The product is very Apple-esque (if you use Apple products, you'll understand what that means)

    0 of 2 people found this useful

  • 3.0 out of 5 stars

    Accuracy is not one of it virtues...

    • Written by from Humacao

    The device is definitely not accurate. It's fancy connection thru the wi-fi and the charting in the iPhone / iPad makes it a great concept, but Withings has a long way to go in terms of accuracy of the device. Usually, I have to step on it several times to get an idea of how much I weight. From the first to the fourth it could give me a difference of 4 pounds in and increasing mode.

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    Great product and data!!

    • Written by from Tooele

    It was easy to set up and haven't had to do anything with it after the first set up. I have been using it for the past four months and the data it provides has been very useful. I love all the features and that Withings can update the firmware and add features as they're released. The way it syncs with others apps paints a great picture of your overall health. My family of five loves to use it and the ability to push data to a doctor is very helpful.

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Only synced for 3 months

    • Written by from FPO

    Was fantastic the first few months. But after that, it would no longer sync to my iphone through wifi or bluetooth. So disappointing. Now all i have is a very expensive plain ol scale. smh

    8 of 10 people found this useful

  • 2.0 out of 5 stars

    Great iPhone app and connectivity for inaccurate measures

    • Written by from Bentonville

    Great iPhone application, excellent connectivity through bluetooth and WIFI.

    But the scale is accurate to 0.2 lbs on weight measurement. This means that weighting yourself twice in a row would most likely not lead to the same result.

    The fat measurement is on the other hand completely unusable in my opinion. And this is not just this scale. Most scale are using a technology that is susceptible to several parameters like your level of hydration. In my case, it means that I ended up with a difference of close to a 2 lbs of fat gained for a decrease of a 1 lbs of mass within 24 hours! Simply impossible considering the activity.

    The heartbeat monitoring is working 2 times out of 3 and I can't say if the rain prediction is working. I lives in Seattle, it's always raining anyway!

    7 of 7 people found this useful

  • 5.0 out of 5 stars

    Great Product

    • Written by from Brampton

    Great product, does everything it is supposed to do. Easy setup, I just wish the numbers on the scale would go down faster! :)

    1 of 4 people found this useful

  • 1.0 out of 5 stars

    Nothing but issues so far.

    • Written by from Milton

    The scale itself seems to be well designed and well thought out. Unfortunately neither the iOS app or web dashboard are working 100% for me. The app crashes every time I try and access the My Devices section, which is needed if you'd like to add additional devices, or update the firmware.
    The web dashboard won't allow me to edit some user preferences, language and measurements no matter what I set them to won't correctly save. Notifications won't save.

    Basically, the iOS app and Dashboard experience have me regretting my purchase.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    It was good (but just in the beginning)

    • Written by from Oakville

    In the beginning everything was fine, but after 6 months it started to present problems and I contacted the Withings Customer Service. Again, in the beginning the service was good, but after spending one month talking to them and receiving misleading information I'm tired. Hopefully I think the problem will be solved and I should get the replacement the next week. At least that's my hope.

    12 of 15 people found this useful

  • 2.0 out of 5 stars

    Unfit to Be Sold by Apple

    • Written by from Berkeley

    I've had my Withings scale for approximately four months. Other than being beautiful, it's proven to be a mediocre product unworthy of being sold by Apple.

    The weight is consistently off by between 1 - 2 lbs. We know this because we use a medical-grade scale at the gym almost daily. The heart rate monitor also is completely inaccurate. I have a resting pulse of 60, yet the scale rates me between 75 and 99 every morning upon rising from bed.

    The real problem, however, is the wireless connection. Invariably, it fails after one full day, requiring a cumbersome reset and re-sync. The batteries are charged, yet the wireless connection fails after working for approximately one day. This began happening after a firmware update and has been this way for almost three months.

    I would not purchase this product knowing what I now know about it.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    Can't use the heart rate monitor

    • Written by from Nepean

    If you care about the heart rate monitor functionality at all then don't get this scale. It's wrong at least 40% of the time. I had the unit replaced and the new one was just as bad as the one I sent in. And it can be off by 50 beats per minute. Completely useless. And support will just tell you that you are using it wrong. Will never buy another Withings product again.

    17 of 20 people found this useful