• 2.0 out of 5 stars

    Good when you need a charge but it is not durable

    • Written by from Pound Ridge

    I am very careful and gentle on my products and this only worked for about a year, after a year...
    the bottom no longer stays attached due to repeated removal for connection to lightning connector, the headphone adapter no longer works, one channel cuts on and off. Attempts to get parts from mophie haven't been successful as it's out of warranty? So it is basally a disposable product. They did offer me a 10% discount on something new if I was interested. I'm not.

  • 2.0 out of 5 stars

    Virtually No Protection

    • Written by from Scarsdale

    I bought the Moohie Juice pack mainly for the battery, but did expect it to provide at least some protection for the phone. However, when I dropped it on the floor by accident from waist level, the glass shattered like ther was no case at all. Now I have to pay $150 to replace the glass. There are other battery cases that I am sure offer more protection.

    0 of 2 people found this useful

  • 2.0 out of 5 stars

    Cannot charge Mophie battery in the car

    • Written by from East Meadow

    The mophie does not work with car adapters by design according to their Customer Support. You MUST use a adapter connected to 110 volts, in other words a wall outlet, in order for the mophie battery to charge. I found this out the hard way when I purchased the Mophie because I was going to Europe. Did a lot of driving and walking. When I wanted to switch over to the mophie, it was dead. The other problem is when you use the mophie cable to charge the IPhone battery in your car, and only the IPhone battery, the car does not recognize the IPhone via the USB adapter. You cannot play any of your music via the cable. Again, confirmed by mophie customer support. Badly designed product and even worst, not disclosed on the website

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Great when it works

    • Written by from Jersey Shore

    It worked wonderfully for about 6 months. Now it doesn't charge the iPhone. It shows four lights, and when the wall charger is plugged in, the phone takes a charge, so I know the connector is working. But off charger, it won't charge the phone.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Great Product But Recent Quality is Suffering

    • Written by from Henderson

    I have owned many Mophie cases, and I am sold on the idea. They do not add too much bulk and also look sharp. I have noticed that in the past two years, since the 5 and 5s/5c, the quality though has gone down. I have noticed that the metal insert for charging tends to get bent and thus you can no longer connect to the charger. Also i have noticed that the bottom piece sometimes gets bent as well, and it will not fit into the main part of the charger. Others have complained about reduced quality with the charger cord itself. Evidently, they switched suppliers and the products or just charger assembly are not made overseas. in my opinion, the quality of the product has suffered. Shame, because i really like the product!

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Was good but...

    • Written by from Hartsdale

    I bought my case when I was given an IPhone 5S for my birthday in January. It worked great for about 1 month, then the connector for the earplugs shorted out and I could only hear my music in one ear. I had a different case for my phone and did not need a connector, so I used that for awhile but decided that I really would like to have the extra battery again. I just received my connector and now am having problems with the case itself.

    First, it charges off and on. I will have it fully charged. All 4 lights will be lit. I'll turn it on when the battery on my IPhone is low and it will start to charge and then just stop. Also, it seems to get very hot. If I take the bottom off and then put it back on, it will sometimes start charging again. When it works, it is great but when it does not, extremely frustrating. The biggest problem being also, you don't know when it will work and when it will not. Lately, it has been not working more than working.

    I really wanted to like this, but after all of these problems, I am very, very disappointed, especially since I paid out a good chunk of money for it. Save your money, and look for something else.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Charging Problem

    • Written by from Monterey

    After about 6 months, when charging off the Mophie, the phone and case gets very hot. I have had a Mophie on my iPhone 4s and did not have this problem.
    Will not replace with another because of this.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    best option, but not great

    • Written by from San Francisco

    pros:
    +Looks good
    +Feels good
    +Not too heavy
    +It works

    cons:
    —The case adds bulk to the bottom of the phone, which is fine, but means use of the included "pass-through" adapter is necessary for most headphones and definitely for the Square credit card reader dongle. This feels awkward and is just one more "thing" to own and keep track of
    —Both because of the bulk at the bottom of the case and because of the "micro" port of the case, the included "micro USB cable" is necessary for charging. This means any lighting-to-USB cords, charging stands, or audio systems that are compatible with iPhone 5 are no longer unusable
    —I find it very difficult, nigh impossible, to separate the case to expose the bottom of the iPhone, in order to access the phone's lighting port for said accessories. The snug fit is important to ensure the connection between the case's battery pack and the phone, but in this instance it's too much of a good thing.
    —Once I finally do separate the case into its two parts, it's then very difficult to get the phone out of the case. Mophie expects users to keep their phones in the cases at all times, but it's short sighted given the limitations.

    In short: Not a very thoughtful design, Mophie. I'm disappointed but haven't come across a better solution to extend battery life.

    I'd like to think that Apple could do better with the native iPhone battery so users wouldn't need to seek out third-party solutions, which end up being less than perfect.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Issues

    • Written by from San Antonio

    I've had 4 mophie's total. Two for the 4s and now my second 5s. Each mophie has had
    it's own set of issues. The 4s design flaw was the on off switch, poor location so that every time
    you dropped the phone the corner was vulnerable. The 5s has two major issues, one is that it
    needs to have equal distance between where you connect it. The first one broke after 5 months
    because the whole bottom cover separated from the innards. Another design flaw is the stupid
    extension jack which is prone to bending and then gets a short in it. I've had my new case for
    3 weeks now and can't listen to the headphones with the case on because of this design flaw.
    You can't use it without the extension because it's not long enough. I would not recommend this case.

    16 of 16 people found this useful

  • 2.0 out of 5 stars

    Great at first, then not so much.

    • Written by from Richmond Hill

    I got this in Dec 2013, and worked great for 1 month, and each month to today (March 2014) it got worse (charged less). Now (like one other reviewer posted) it charges 9-10% in just a minute or two then dies (and gets really hot). I got the black one, and never had paint issues (because perhaps it's not painted [the whole plastic is black]), but I did drop it and the side, being plastic, chips away.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Amazing, except that I don't use it at all because....

    • Written by from San Antonio

    Mophie really shot themselves in the foot this time, or perhaps it was Apple who inadvertently did so.

    I was always interested in using the Mophie phone charger cases (both my parents have had one for iPhone 4 and they recently upgraded to iPhone 5s) but after the change from the original iPhone port to the new "Mophie port" strictly on the iPhone 5 means I would have to buy another car charger specifically for my Mophie and another wall connector, and another connector cable for my computer (one would obviously be included with the Mophie, hopefully, but who knows). Looks like the greed has got to Mophie and/or Apple. If they would have just used the Lightning port I would never take my Mophie case off. It probably has to do with Apple being a rumpus about it's 'Lightning drive anyways.' Sad to say I'll be sticking with my 9.99 Incipio case for the time being.

    BTW, Happy 30 Year Anniversary Apple

    5 of 10 people found this useful

  • 4.0 out of 5 stars

    Love it

    • Written by from Jellico

    Love it , all tho it seems a bit slippery . It will vibrate off the table if your not careful. What would to recommend as a gripper ? Highly recommend this case for the extra battery life . Happy happy happy that's the facts Jack

    4 of 5 people found this useful

  • 3.0 out of 5 stars

    Short and Sweet

    • Written by from Seagrave

    I haven't had an issue with my Mophie case, it is pretty sturdy and gives me around an extra 80% battery life which is nice, but it scratches up the metal on my iPhone 5 which really annoys me.

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Decent charging case that protects

    • Written by from Woodland Hills

    Well coming from a 4s whose battery life was roughly 2 hours i craved all day battery life and bought this case for my 5s. The gray looked good on the black model so i went for it. The speakers are slightly louder than stock, the battery life is on par with advertised. Just wish it came with a screen protector for 80$. Youll notice the bulk if your coming from a nude 5 but if your coming from a 4 or 4s its not that bad. The connector is more universal had several other (i think micro usbs?) laying around. Just seems like the actual port on the phone case for this connector wont last the products lifetime. The audio in/out jack (includes an extender) is somewhat trouble but not everything is perfect i can cope. Lastly the button for the battery life of the case must be distincly pressed or it wont bring up the leds. Minor problems but I can deal for 180% battery life (including the phones life)

    1 of 1 people found this useful

  • 2.0 out of 5 stars

    Terrible product

    • Written by from COLORADO SPRINGS

    The juice pack for the iPhone 5 sufferers some of the same problems as the 4 and 4s. I am working on my 2nd case and I can see the problems starting again and the problem is this.
    Once you turn the switch on for the battery pack to start charging your phone the pack will continue to cycle on and off and doesn't stop. you can play with the switch or plug it back in to the charger cable and it will stop for a few minutes then it happens again. eventually nothing will work and the pack will continually cycle through the on/off. at $100 a pop and only lasting 6-12 months its a hard pill to swallow

    5 of 5 people found this useful

  • 4.0 out of 5 stars

    Mophie happy

    • Written by from Plainfield

    I have used the extra battery several times and it has worked well. i leave the mophie switch in the off position until the iphone battery is low, then i switch the mophie on and it charges the iphone battery. Then i shut off the mophie switch. This can be done several times to extend the iphone battery. When the mophie is charging the iphone, the unit gets very warm. I wish the mophie charge port matched the iphone lightning port instead of its mini usb as it requires travelling with 2 cables. however, i charge the mophie while the iphone is encased and this way i charge the mophie and the iphone.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Great product - no longer certified????

    • Written by from Thornhill

    I love the Juice Pack Helium, great for those who are heavy users and can't get through the day on a single charge.

    However, today I got a very disturbing message while my phone was charging.

    "This accessory may not be supported" was on my lock screen. How can this not be supported when it is a certified device being sold through Apple?!?!??! I am only giving three stars since I am afraid that one day I may no longer be able to charge my phone properly through the Juice Pack (other devices suffer this fate when this message appears). If this happens, then this product is a brick and useless.

    3 of 4 people found this useful

  • 4.0 out of 5 stars

    Great Battery

    • Written by from Superior

    I am on job sites or planes all the time, therefore the morphie is a great tool for me! However as a case its lacking. The only way to carry is "in the pocket" or in your breifcase or other, there is no belt clip option or any known cases for which this combination can fit. So if you desire a long long long life battery option, this is your case. If you want a belt clip case, this is not for you.

  • 1.0 out of 5 stars

    Very Bad

    • Written by from Syracuse

    I accidentally took off the bottom case when charging and it broke. Terrible.

    8 of 15 people found this useful

  • 2.0 out of 5 stars

    Paint and chipping off

    • Written by from san jose

    I've had many cases for iphones and this case keeps chipping off the paint plus scratches even when I bump in a chair literally anything. They need to make the material better or even the paint thicker im so done with this product sadly im over my 14 days.. PLUS BE CAREFUL ITS ATTRACTED TO INK STAINS. OTHER THAN THAT I LOVE THIS CASE GIVES ME A FULL CHARGE.

    4 of 4 people found this useful