Reviews for Mophie Juice Pack Helium Battery Case for iPhone 5

For this much money, not to mention the long wait for it to hit the market, this case is a singular disappointment. It does not fit the phone as snugly as it should, it scuffs easily and most important, it is very flimsy! I just broke it by pulling the bottom half from the top to check for a connection problem. Definitely not worth the money. One more thing: you need a separate dongle (Mophie provides) to use the headphone jack because the case is too deep. Apple, are there any plans to use quality controls on manufacturers of products made for your devices? If so, start here!

Doesn't make sense that I can't use the same cord to charge both the phone & case. I know if i have the phone in the case I have to use the micro usb cord. But not to be able to use the lightning seems silly to me.

I really do like the helium, it is light, does its job and is a quality product that I've come to expect from mophie. I really do wish I'd waited for the juice pack air however as I think my battery would last longer w/the air. However, for the price difference I don't think it's that much of an issue as I don't usually need more than the 8 hours coverage.

Either way, it's another great product from mophie.

I purchased three of these cases and have an issue with one. The phone does not fit properly inside the case and moves and the charger cycles between on/off. I exchanged it once and the exchanged case has the same issue.

The casing aint on the front of the case is one week old and already chipping of--my brother has the exact same issue on his mophie 5 juice pack, so this is definitely a low grade product. The juice pack 4 NEVER did this...

The recess for the earphone jack is really deep and most headpieces wont be compatible with this Mophie juice pack. It would also be nice if they made the wire a lightning wire, instead of having to carry around two separate wires.

I love this case. If your like me and use your phone all the time, then you need this case is gives you an extra battery I go through both in one day but my phone actually makes it through the day I never worry about it dying on me. It recharges at the flip of a switch. :)

I have an iPhone 5 and it works fine with the lightning to USB cable connected to my car, a Nissan Pathfinder 2011. The sound plays trough the radio and the system recognize the iPhone as an iPad device with navigation car control and so on. Life was perfect.

When I bought a Helium battery case from mophie I got a problem. the iPhone with the case connected to the USB connector of the car doesn't work as it used too. No audio is coming through the USB system. Neither the device is recognized as an iPod device as it usually happens when i connect the iPhone without the case.

The case plugs into the iPhone with the standard lightning connector, but the USB output is converted to a mini USB plug. Obviously something is missing in translation.

To solve this problem I need to connect the iPhone through the Aux input using the headphone connector plus another cable to charge the iPhone while I'm driving. Messy and not elegant solution.

The audio headphone connector is a problem too, the hole is too narrow and deep. Bad design solution. And the adapter is a bad patch solution waiting to be lost at any time.

Battery performance is according to what the manufacturer promises, 80% of charge.

Battery is awesome, it charge very fast from 1% to 70% in 25 mins or so. The case looks extremely beautiful it feels nice and it does not add a lot of wight to the phone. My 3 stars are because the quality of the product is not good I got it last week and it started to peel off :/ the painting is falling apart from all over the case.

Got this unit and within 7 days, the bottom piece outer case split from the inner case and bits flew out. the on/off switch was too loose to begin with and it switched on inadvertently. I contacted Mophie, which quickly replaced my unit. Overall, not a bad unit. It is a nice sturdy case with the power to extend the battery almost by 2 times.