• 1.0 out of 5 stars

    Evoluent Vertical Blue-Tooth Mouse 4 for Mac (Right-hand)

    • Written by from Luzern

    This mouse is the third Evoluent I have bought and used. I was so pleased with the first two. One with cable, the other with wireless. I found them so perfect that I doubt I would change the style. However, the Blue-tooth model I bought from Apple a couple of months ago is just dreadful. It only works correctly for about four minutes before I must turn it off and on to get it going again. I have also used a battery every four days on average.

    The first two I purchased were of poor quality manufacture but I can live with that provided they do the job Evoluent promises. I have also turned every Blue-Tooth apparat I own OFF to make sure there is no interference causing the problem. If Evoluent were to send me a cable connected mouse in exchange for this one I would be delighted to continue using their products. But not with Blue-Tooth. An absolute waste of my money but even more frustrating.

  • 2.0 out of 5 stars

    Pointer frustratingly sluggish/delayed

    • Written by from Beaverton

    This mouse has an amazing design that has relieved wrist pain from overusing the MacBook Pro's touchpad (I work full-time on the computer). The hand position is comfortable and having extra programmable buttons really cuts down on extra movement between the mouse and keyboard.
    HOWEVER, the pointer often gets sluggish/delayed, and when it does it becomes nearly impossible to point the pointer where I want to. To fix it, I have to turn the mouse off and on, but even that works for only a minute or two. This problem emerged about a month or so after buying the mouse.

    This would be a killer mouse if only this problem were fixed.

  • 3.0 out of 5 stars

    Scroll wheel problems, connectivity problems, uses AA batteries

    • Written by from NEW YORK

    This mouse is a good idea and works well for relieving strain. I like the many customizable buttons.

    BUT the scroll wheel is very skippy, sometimes it goes up instead of down or down instead of up, so scrolling through a long page is frustrating, to the point where I sometimes just mouse over to the page's draggable scroll bar and just drag my way through the page. Too bad. Scroll wheels are an incredible time saver when they work properly.

    There is also an occasional problem where for no apparent reason the pointer just starts to skip around wildly when in use, and the only way to get the mouse back in use is to shut down bluetooth and restart it, a frustrating interruption to your workflow.

    Also, while the mouse disconnects itself from Bluetooth after several minutes of no use (which can be annoying in itself), it does not seem to "sleep" itself, and therefore continues spending battery power overnight, over the weekend, etc. This is not a rechargeable mouse, so keep a hefty supply of AA batteries around. Good for my arm, lousy for the planet. Too bad.

    2 of 2 people found this useful

  • 3.0 out of 5 stars

    Bluetooth problems

    • Written by from Wilton

    I bought this because my right hand has developed RSI. I do a lot of work in CS 6 and LR 5, the latter is particularly unforgiving about a misplaced cursor which can totally change the application's appearance on the monitor.

    First, my vertical mouse seems to allow me to work longer without pain but at some cost. I lose the bluetooth capability randomly, this can be cured by flipping the switch on the bottom to red to unpair and then repairing. Control over the cursor is not precise enough for me, so I turn the vm off and use the magic mouse when in Lightroom. Perhaps my skill level will increase with the vm, but for now I need to protect my sanity.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    You've got to be F*%$King kidding

    • Written by from Santa Rosa

    After years of Bluetooth and wireless mouses, this one feels like a step backward. I'm sorry, I really wanted to love this mouse.

    Pros:
    The shape is fantastic and the reason why I got it in the first place. I spend hours on the computer, my hand and arm used to hurt, now they don't - at all. This at first was simply awesome to not be in pain anymore, so it's actually depressing and almost maddening to deal with...
    Cons:
    Constant connection drop with Bluetooth. But if that's not annoying enough, your cursor goes skittish twice as much as that. Did I mention it eats batteries like a fat man eats cupcakes? Yea, every day you'll be changing your batteries. When it is working well, the tracking speed never quite feels right on no matter how you adjust it, unless the batteries are brand new. The build quality is WAY WAY off for how much it costs. Cheap button feel, cheap plastic material and cheap overall feel of how it's built. Last, not important but maybe a little telling of how they seemed to skimp all the way around, the icons for the app that comes with it to manage the multiple buttons doesn't display correctly in your app folder.

    Wanted to love it because of the shape and absolute cure from pain for people who sit on their computer for hours - but way off from the $100.oo mark.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    bluetooth problems

    • Written by from Midway

    Don't buy this. The mouse tracking becomes sluggish and unusable requiring you to turn the device off then back on, which temporarily fixes it, but it just recurs. I'll be sending mine back Monday. This is known issue with evoluent with no fix provided. I assume this is a bluetooth issue, but I'm not sure.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    LOVE IT! I have 3 of them.

    • Written by from Grove City

    It took about 2 days to get used to this mouse. In fact, my hand cramped. However, after using one for a week, the carpal tunnel pain was gone and now I don't need surgery. I have one at home, one at the office, and one I travel with. After using this mouse for a while, I found that using a normal mouse is painful so I now only use the Evoluent mouse. If you are considering surgery for carpal tunnel, it's worth trying this product. If you want to avoid carpal tunnel issues then I recommend trying this mouse. I have used Evoluent for about 6 years now. I started before they had MAC OS drivers or wireless. Each one I have used was very robust and never broke. The only think I don't like is they are bulky in a back pack when traveling. BTW, the PC version works with both PC & MAC.

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Comfortable design, terrible quality... disappointing

    • Written by from Avon

    I have a wireless VM4 and a wired VM4 and both are malfunctioning. The wireless VM4 will not connect and the wired VM4's buttons fail to register clicks, making it useless. I made a mistake buying the first one, I was an idiot for buying the second one. Too bad because the vertical design is indeed more comfortable in long term use. If you don't mind spending $100 every year to replace your broken Evoluent vertical mouse, maybe this product is for you. I cannot recommend it otherwise. Oh, the glossy finish is not so great either. If this mouse were sturdy and well built with a level of quality that matched its price, and if the wireless version worked reliably, and if the materials were subdued and durable... maybe I would try again. But maybe I am just a fool.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Great design, horrible blue tooth connection

    • Written by from Cardiff by the Sea

    I would give it 5 stars if I did not loose the connection after just 2-3 minutes of inactivity (not 8 as the manufacturer says)). It then takes up to one whole minute to reconnect. Sometimes it does not reconnect for hours and all of sudden starts working again. You never know if it is because the battery is dead because the light that is supposed to be blinking when battery is low never blinks. Also sometimes the mouse is connected but the right click function does not work whereas the other functions work. I contacted the manufacturer's help desk once and they were not very helpful. This is a very expensive mouse and I was expecting so much better....

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Jumping Cursor!

    • Written by from Mississauga

    It took 5 minutes of use before the cursor started jumping when I moved the mouse! After many restarts and running Disk Utility I found that all it takes is 1 or 2 open programs (like Safari and Mail) to be opened at the same time and then the cursor starts jumping! I've tried many mouse pads, including and all black one, nothing reflective and I still get the jumpy cursor!
    Going to try and exchange it for another one with any luck it will be a fluke, I don't expect there to be any troubles with a $99.95 mouse, the trouble is I need this style mouse for my RSI!

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Do not purchase Bluetooth version

    • Written by from San Francisco

    I had been a huge fan of Evoluent mice. I bought many of them over the years for various companies and offices. The shape helped me fix my carpal tunnel issues.

    I cannot recommend the Bluetooth version of their mouse. Do not buy it. And I can no longer recommend the company.

    First, the mouse: the battery on mine dies every few days. The company claims that the battery should last three months, but this is not the case in my experience.

    Worse, the company: I have tried to get a warranty replacement for my Bluetooth mouse with no success. The back and forth and number of hoops is disappointing for a "high-end" mouse. I decided to move on and take my business elsewhere.

    There are other vertical mice out there for less money... one of which I use now and like. I suggest you keep searching; this mouse is not the one.

    10 of 13 people found this useful

  • 5.0 out of 5 stars

    Mouse great - bluetooth... read.

    • Written by from Los Angeles

    First to address all the bluetooth problems..
    I got the bluetooth version and thinking how I am very tech savvy I would be able to solve any problems with bluetooth that other people had. Didn't happen. The problem is with Apple, not with this mouse and there is nothing that can be done (unless Apple does something).
    On the up side - Evoluent customer support is beyond amazing and they were quick to send me a new mouse (2x times! - first time I wanted to make sure it's not the mouse but bluetooth, second time they sent me the dongle version - which now works flawlessly).

    As for the mouse - I think that like all ergonomically things it is individual, what works for whom. For me it works great.
    I would highly recommend trying this mouse to see if it helps you.
    Other than that - the overall impression is that the mouse is sturdy and very well made.

    7 of 7 people found this useful

  • 3.0 out of 5 stars

    Mouse Yes - Bluetooth No...

    • Written by from Sechelt

    The ergonomic/programable aspects of this mouse are outstanding. However, after two hours I returned my Bluetooth version of this mouse and purchased the alternate wireless version from another online vendor.
    Like so many other reviewers of the Bluetooth version of this mouse, I experienced significant, annoying connection problems. The continuous "on-again off-again" Bluetooth connection was simply too disruptive to my workflow.
    The mouse feels absolutely great in my hand and I appreciate the several programable buttons and the easy to use settings.
    I read somewhere that the Bluetooth circuits may have been recently improved, so perhaps I received a slightly older version of this mouse; the one I received was in definite need of Bluetooth improvement!
    I do highly recommend this ergonomic mouse - just not the Bluetooth version, unless it has since been improved.
    I give the ergonomic/programable aspects five stars and the Bluetooth circuits one star - for a combined average of three stars.

    18 of 18 people found this useful

  • 1.0 out of 5 stars

    Don't buy it, don't pay attention to paid reviews

    • Written by from Toronto

    I bought this from the Apple retail store, worked great for the first few weeks. After that the battery kept dying within days. I needed to change the battery even after minimal use for a day to two, and it wouldn't get any better. I used alkaline (duracell), as indicated by the manufacturer.

    Don't buy it, you will regret it. I still use a logitech wireless mouse with 2X AA batteries. It lasts for 3-5 months, with daily use. Been using it for the past four years.

    18 of 20 people found this useful

  • 1.0 out of 5 stars

    Has tons of connectivity issues

    • Written by from Saratoga

    Constantly disconnects from my laptop.

    18 of 21 people found this useful

  • 3.0 out of 5 stars

    Great mouse, but has problems...

    • Written by from Schaumburg

    The overall concept of this product is fantastic. It is by far the most comfortable and customizable mouse I have ever used. I had no problems installing the software and pairing it with my iMac. However, after a couple of days of heavy use, I am very frustrated. As other reviewers have stated, the Bluetooth implementation of this product has serious issues. The mouse will disconnect after only a FEW SECONDS of inactivity and I have to really mess around with the buttons and move it around to reestablish a connection. Moreover, there have been many times when I have not even been touching the mouse and it will disconnect and then reconnect on its own. I have visited Evoluent's web site and their support page states that "after 8 minutes the mouse will automatically disconnect to save battery life." If only that were true! There have been too many disconnects for this to be a useful device to use. I am sending this model back and getting the wired version. The mouse itself is world class, but the Bluetooth wireless version needs a LOT more work to make it reliable.

    12 of 12 people found this useful

  • 5.0 out of 5 stars

    Cured my wrist pain!

    • Written by from SAN FRANCISCO

    This mouse lets me work again!

    Within a few days of getting used to it I am now working faster than before and with NO PAIN. I love the positioning of the buttons; and find I'm using all 5 buttons for functions like Mission Control and Dashboard. The on-the-fly resolution adjustments are awesome as well. I can slow things down when I'm working on precision alignment tasks and speed things up when doing general work.

    I also really like how the black with touch of chrome colors go well with my iMac. It appeals to the designer side of me.

    Thank you Evoluent! I wish I had known about this mouse before; but I guess it's new for Mac users and had been more PC focused before.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Extremely frustrating

    • Written by from Saltsjö-Boo

    When it works, it's fine. But for some reason it keeps loosing it's connection with my MacBook... all the time.It's extremely frustrating.

    22 of 24 people found this useful

  • 3.0 out of 5 stars

    Super comfy but driver interferes with Kensington and Apple mice...

    • Written by from Honolulu

    I spend a lot of time on my Mac creating contents: editing audio, updating websites and editing images and videos. And, yes, it's rough on your mouse hand. Carpal tunnel pain reared its ugly head so, although right-handed, I switched to my left hand and a Kensington Expert Mouse Optical USB Trackball for PC or Mac 64325 trackball. Every 5 minutes or so I switch back to the right hand and Magic Mouse. Alas, eventually both wrists were suffering carpal tunnel issues. Hence the Evoluent VerticalMouse 4 Mac. It's the most expensive mouse I've owned, more pricy than even Apple products! But I was desperate so I laid down my precious plastic. I bought the black version of VerticalMouse 4 Mac, a special edition sold by Apple. It's the same as the white one save for the color.

    It took a couple tries to get the Bluetooth to kick in. In fairness, I have three other Bluetooth devices plus a wired trackball, so the computer had baggage to sort through. Once it was up and running I downloaded the driver and tweaked the buttons and pointer response and I was in business. I found the scroll knob, buttons and position intuitive and adjusted quickly. Years of using a Kensington with 4 buttons, a trackball and scroll wheel probably helped. For me, the main adjustment in style was the use of more desk space for mousing. The VerticalMouse, unlike a small mouse, is awkward to lift and reposition. So you tend to keep it on the pad more while dragging or leaping across the screen.

    One of the things I like about the VerticalMouse is it is really lightweight, allowing more relaxed movements compared to the heavy Magic Mouse. Also buttons require a much lighter touch than my Kensington trackball, again fostering a more relaxed hand.

    THE BIG GOTCHA
    The main problem I've experienced is the VerticalMouse mouse driver interferes with the pointer speed settings of the Magic Mouse and Kensington drivers. Basically it disables pointer acceleration. It also disables the Magic Mouse on startup and I have to manually select connect. All other functions, including custom functions and gestures work fine. Oddly, it doesn't interfere with the Apple Magic Pad. I need to reset pointer acceleration for both the Magic Mouse and Kensington Expert Mouse after each computer restart or when waking from sleep. My Kensington, Microsoft and Apple mouse drivers are 100% compatible so it seems sloppy and irresponsible to write a driver for the Mac OS that interferes with the Magic Mouse. Evoluent should realize many Mac users--especially video and graphics creators--need to use multiple pointing devices and pads and should strive to make their products play well with other devices, especially Apple products.

    The bottom line is the handshake position takes the pressure off the underside of the wrist thereby relieving pressure on the carpal tunnel. So, although expensive, I consider the VerticalMouse a worthwhile investment. The side of my palm is tougher and less sensitive than the wrist, but eventually it feels a bit uncomfortable. So the VerticalMouse will not replace my Magic Mouse or Kensington trackball. Instead, it's a welcome supplement. For my body, I found alternating between hands and pointing devices results in the least strain and most productivity. However, the driver conflicts are extremely disappointing. If Evoluent cleans up their driver to play well with other pointer products, I'll come back and whip 'em another star or two.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Bluetooth implementation leaves a LOT to be desired

    • Written by from Denver

    For wrist stress reasons, I have both an Apple Trackpad and a Vertical Mouse 4 sitting on either side of my MacBook Pro at work. They both connect via Bluetooth, but while the trackpad is always connected and ready to work, the VM4 is usually disconnected and frustrating. Sometimes it will reconnect after moving it around and/or clicking buttons. But other times I have to set it up again in the Bluetooth control panel.

    Apparently they only use one battery for weight reasons, and so they aggressively turn off the Bluetooth radio to save battery. I would *much* rather run the battery down faster and have the mouse stay more reliably connected. I have an Apple battery charger, so swapping batteries is no big deal.

    Think twice before ordering this mouse. The Bluetooth disconnects will drive you nuts. Evoluent has wired USB mice on their own website that work perfectly with a Mac. I have one of them at home, and it's great. I wish I had gotten that version at work too.

    12 of 13 people found this useful