Customer Reviews and Ratings

3.5 out of 5 stars

Based on 37 reviews

  • 5.0 out of 5 stars

    Very nearly perfect

    • Written by

    These wireless headphones are a fantastic product. Somehow they manage to get great battery life and provide quality, balanced audio in a package only marginally larger than a standard wired in-ear headphone. Microphone performance is good enough to use Siri accurately, meaning you can leverage the best technology has to offer for an effortlessly futuristic experience -- and you don't have to worry about your phone calls being misunderstood.

    Jaybird claims to have developed their own implementation of the SBC codec to improve audio quality and performance over standard BT headsets. I believe it. This is one of many features that show the passion Jaybird's engineers have for wireless sport headphones. Good attention to detail.

    I've had these headphones for a week now and I am impressed. If you're looking for a nice pair of bluetooth headphones and prefer the clarity of noise-isolating in-ear headphones you'd be foolish to pass these over.

    Note: I originally purchased a pair from a major B&M retailer. That pair had an audible radio buzz and less than stellar signal reception (Jaybird's live support told me to return them as defective). The pair I ordered from Apple appears to have a slightly revised housing and I've noticed "Jenna" now gives a low battery alert (in contrast to the earlier revision's beeping). They're the same price elsewhere, so don't be daft.

  • 2.0 out of 5 stars

    Not what everyone says

    • Written by from San Diego

    I was looking to improve comfort of my runs with these headphones. Unfortunately these are not worth the price. While running ear piece would loosen up and have to continue to push back into inner ears. Under style pulls against neck feeling every step taken, while over the ear style feels heavy and not in place. Sound is great when in quiet room. Once outdoors running, sound is not up to wired volume. Build quality is AWESOME. Voice Jenna is great and battery indicator on iPhone 5 status bar is a plus. If improve ear mount like Bose Sport SIE2i and sound volume outdoors, I may come back to these, until then sticking with wired Bose SIE2i for running...

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Love this!

    • Written by from Toronto

    Have been using wired earphones during my workouts but the wires get in the way. Tried several bluetooth ones but this one is the best for me. Stays in place, great sound, also, able to put up with my strenuous workouts without a problem.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Great idea, but poor execution

    • Written by from palmdale

    Bought my first pair last week at the Apple store and returned them the next day, left bud was dead. Tried another pair which sound good when working, but they dropout too often and sometimes will not connect. Seems like we are their beta testers!

    12 of 13 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy

    • Written by from Littleton

    Painful fit, low volume, heavy on ears, cord too long, cord pulls at neck, no way to know when they will all of a sudden run out of power, way too big - stick out of ears quite far, case is useless, power cover is plastic and cheap and will break quickly.

    3 of 9 people found this useful

  • 2.0 out of 5 stars

    Not for Running or Exercise

    • Written by from Little Rock

    I really wanted to like these, but I ended up returning them (and thank you Apple Store - the return process could not have been easier).

    The bluetooth connection was good - but not consistent. The fit in the ear was not great - I ended up using the over the ear loop piece because I could never get the "in-ear" fitting to work correctly. The loop that goes around the neck was not good at all - it constantly pulled to one side. This made the earbud want to come out of my ear.

    I was using these for running. If I had not been using them for exercise, they might have worked better.

    If you are looking for headphones to use while exercising/running, I can't recommend these.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    best headphones ever!

    • Written by from Coronado

    They have great sound. Its worth every penny. They fit perfectly and never fall out when I am running. The cord doesn't rest against my neck. I would recommend this product to everybody.

    1 of 3 people found this useful

  • 2.0 out of 5 stars

    Right track, not ready for prime time

    • Written by from Reston

    I bought and returned these to the Philly app store in the 14-day window. The concept is great but the design needs work.
    1) The in-ear fit for me was just not comfortable. I tried all the ear tips and was able to get a good seal but they made my ears hurt after ~15-20 minutes. When running I could live with it but for conference calls or sitting around it was very noticeable. I had the same problem with the B+W C5s...both have larger 'barrels" under the ear tips so that is my best guess as to the cause
    2) Lots of bluetooth trouble. Setup was great but I had frequent dropouts and failure-to-connect using them with my iPhone 4s (with up to date IOS).
    3) The earbuds stick out really far so you can't lean your head on a pillow (e.g. airplane flight, falling asleep to music). That's only a minor thing for me; maybe it matters to you.
    3) The sound quality was great for music and for calls...wish they worked better overall.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Best in-ear headphones, period.

    • Written by from Shediac

    Negative reviews from what I've heard are because of the phone they are using or perhaps a faulty product... but this product comes with a lifetime guarantee. How many devices these days come with that?

    First of all, my experience with these headphones have exceeded my expectations. Now let it be known that I have the iPhone 5. The audio NEVER cuts out, and I've tried this at a pretty decent distance. Also, the connection never cuts out or drops whenever it's in your pocket.

    This is REALLY cool, the fact that these Bluetooth headphones sound this well and stay connected this well. BUT, what really has me sold on this product is that fact that they will STAY IN YOUR EARS!

    I've searched far and wide to find in-ear headphones that wouldn't fall out of my ears, so I could go running or simply walk in town with my dog, but these headphones are also excellent for working out and playing sports!

    It's a little tricky finding the right size for the slide-on features that will in the end help them stay nice and tight in your ear without feeling pressure and making your ear sore.

    The fact that you can have them behind or have them hanging down is another big plus. Personally I prefer them to be behind on my neck.

    I would HIGHLY recommend this product! The differences between the two BlueBuds X on here is simply the colour, both should work the same.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    A BIG LIE! AWFUL PRODUCT!

    • Written by from Boca del rio

    Ok.. I'm very mad about this.. I bought them like 2 months ago, I used It for 1 week and They stop charging, I went to an apple Store and They changed them and gave me a new ones... (for the record, this headphones here in Mexico are like $140.00 dollars). I used the new one like for another 2 weeks and a half and today they stop charging.. They are selling the nice box and the idea of the bluetooth but really is a very poor quality.

    And just another thing that really impressed me: In the web page you can see people sweating and making exercise with them, and the funny thing is that when you open the box of the headphone the first thing you can read is: DON'T SWEAT IT YOU'RE GUARANTEED.

    So really for me is a big joke this headphone.. shame.

    2 of 16 people found this useful

  • 1.0 out of 5 stars

    Save your money

    • Written by from Charlotte

    I purchased these......I took them back ! For the money, I truly expected no noise . They crackled . I went back and got some Logitechs. ! There you have it !

    6 of 10 people found this useful

  • 5.0 out of 5 stars

    pricey but well worth the extra money

    • Written by from Wilmington

    i have tried dozens of headphones. so far these are the best. great sound, great fit. did not move on a treadmill run, outside run, eliptical, or weight lifting. never budged. the bass and sound are excellent. sometimes you have to pay for the quality.

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Beware - poor quality

    • Written by from Raleigh

    I am now on my third pair. The previous two suffered from the same fate as many others have spoken about in these reviews - they just stop working. Fully charged after 30 minutes or so they just turn off/stop working. No warning either. They won't turn back on until I've put them back on the charger. I sweat a lot and I'm thinking the seal around the port doesn't completely seal out the moisture. After a while that moisture works its magic and that spells doom for these otherwise wonderful headphones. I purchased mine at a local Best Buy. Thank goodness they just take the broken set and give me another. I'm fully expecting these to stop working and when they do I will move on to something else. Too bad. They held so much promise.
    HH in Raleigh NC

    7 of 8 people found this useful

  • 5.0 out of 5 stars

    Would buy these again in a heartbeat!

    • Written by from London

    When I decided to invest in Bluetooth headphones I spent hours researching products and settled on these and they do not disappoint. Anyone who says they do not stay put need to spend a bit more time fitting them because once you have the right cushion size and angle of the tips they do not budge. These are perfect for the gym but also for work as we have a no cell policy but I can have it locked away in my desk but still listen to music. The battery life has impressed me and only once have they died on me but I was well informed by the “Jenna voice prompts” that the battery was low. The sound quality is great and the white noise filtering was tested at my gym when they had a live DJ blasting horrible music that was drowned out once my headphones were on.

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    Very very cool

    • Written by from Wasaga beach

    Streaming radio from my iphone gives superior quality. Great job to Jaybird's team. Takes a bit of trial and error to set up the ear piece to fit correctly in your ear at first only, but once you got it, its a very good tight fit. I was expecting a low quality sound with BT, but turned out the opposite. If its pricey for you, check for discount coupons...promo codes. All in all, quite happy with them and I would certainly recommend them. They also come with a great carrying case.

    1 of 1 people found this useful

  • 3.0 out of 5 stars

    Great Headphone - If only they would stay in place.

    • Written by from North Vancouver

    The headphones are a significant improvement on their previous Freedom model, with great crisp clear sound, strong base, improved battery life, and no bluetooth dropouts, but they don't stay in place. The securefit doesn't stay in place while running, either with the cable down or using the crossfit method. The reason that I can see is that the sports ear cushions move around on the headphone as I run. The ring of the cushion is to thin unlike the Freedom model. The Freedom model stays in place but this version doesn't!!! In every other way they are great. This needs fixing for these to be an excellent rival to wired headphones.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Amazing sound!

    • Written by from Chicago

    This is amazing. Great sound quality for the price. Very innovative. Just not great the packaging.

    1 of 4 people found this useful

  • 1.0 out of 5 stars

    Stop working occasionally

    • Written by from La Crosse

    I second and third all the reviews on how great these headphones are in terms of quality and sound, but also the reviews about the price and even worse on how these stop working. I've had the freedoms and the freedom sprints and never had a single issue with them, but I've had these for less than a week, and despite being fully charged and new they disconnect themselves from my iphone and mac randomly a lot and it takes a few minutes for me to turn them off and reconnect. Bummer. Guess I'm taking these back, going back to my freedoms, and waiting for the next version :/

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Super Excited!!!!

    • Written by from Conyers

    I just paired my BlueBuds with my iPod nano and I am stoked! The sound is unbelievable, and the fit is perfect. I am looking forward to the gym now! :)
    I will have to be organized and stay on top of charging it, but super excited!

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Great Product!

    • Written by from Yakima

    I am a collector of headphones, ever searching for that perfect set. The JayBirds are my number 1 choice to date. Very easy to get going, very easy to charge, and very easy to control. I am a runner, and have absolutely no issues with these falling out during a nice 16 mile run. The sound is an 8 out of 10. The only issue I have with the JayBirds is the price. 30 bucks cheaper would have been great. I never write reviews on products, so for me to do so means that this product is well worth it. Buy them today, and thank me later.

    6 of 8 people found this useful