Customer Reviews and Ratings

3.5 out of 5 stars

Based on 36 reviews

  • 2.0 out of 5 stars

    Not what everyone says

    • Written by from San Diego

    I was looking to improve comfort of my runs with these headphones. Unfortunately these are not worth the price. While running ear piece would loosen up and have to continue to push back into inner ears. Under style pulls against neck feeling every step taken, while over the ear style feels heavy and not in place. Sound is great when in quiet room. Once outdoors running, sound is not up to wired volume. Build quality is AWESOME. Voice Jenna is great and battery indicator on iPhone 5 status bar is a plus. If improve ear mount like Bose Sport SIE2i and sound volume outdoors, I may come back to these, until then sticking with wired Bose SIE2i for running...

    3 of 4 people found this useful

  • 2.0 out of 5 stars

    Great idea, but poor execution

    • Written by from palmdale

    Bought my first pair last week at the Apple store and returned them the next day, left bud was dead. Tried another pair which sound good when working, but they dropout too often and sometimes will not connect. Seems like we are their beta testers!

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Not for Running or Exercise

    • Written by from Little Rock

    I really wanted to like these, but I ended up returning them (and thank you Apple Store - the return process could not have been easier).

    The bluetooth connection was good - but not consistent. The fit in the ear was not great - I ended up using the over the ear loop piece because I could never get the "in-ear" fitting to work correctly. The loop that goes around the neck was not good at all - it constantly pulled to one side. This made the earbud want to come out of my ear.

    I was using these for running. If I had not been using them for exercise, they might have worked better.

    If you are looking for headphones to use while exercising/running, I can't recommend these.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Right track, not ready for prime time

    • Written by from Reston

    I bought and returned these to the Philly app store in the 14-day window. The concept is great but the design needs work.
    1) The in-ear fit for me was just not comfortable. I tried all the ear tips and was able to get a good seal but they made my ears hurt after ~15-20 minutes. When running I could live with it but for conference calls or sitting around it was very noticeable. I had the same problem with the B+W C5s...both have larger 'barrels" under the ear tips so that is my best guess as to the cause
    2) Lots of bluetooth trouble. Setup was great but I had frequent dropouts and failure-to-connect using them with my iPhone 4s (with up to date IOS).
    3) The earbuds stick out really far so you can't lean your head on a pillow (e.g. airplane flight, falling asleep to music). That's only a minor thing for me; maybe it matters to you.
    3) The sound quality was great for music and for calls...wish they worked better overall.

    3 of 3 people found this useful

  • 2.0 out of 5 stars

    Beware - poor quality

    • Written by from Raleigh

    I am now on my third pair. The previous two suffered from the same fate as many others have spoken about in these reviews - they just stop working. Fully charged after 30 minutes or so they just turn off/stop working. No warning either. They won't turn back on until I've put them back on the charger. I sweat a lot and I'm thinking the seal around the port doesn't completely seal out the moisture. After a while that moisture works its magic and that spells doom for these otherwise wonderful headphones. I purchased mine at a local Best Buy. Thank goodness they just take the broken set and give me another. I'm fully expecting these to stop working and when they do I will move on to something else. Too bad. They held so much promise.
    HH in Raleigh NC

    7 of 8 people found this useful