• 1.0 out of 5 stars

    Destined for your junk drawer

    • Written by from Blacksburg

    I bought these a month and a half ago. I had to replace them a week after i bought them because the first set refused to take a charge. I thought it was a fluke. Six weeks later my second set has done the same thing. I decided to google "jaybirds won't take a charge" and lo and behold there is a world of folks out there who have bought these headsets and are holding a hundred and fifty dollar pair of junk. The sound IS good but if they aren't working that isn't much of a recommendation. There appears to be a battery design flaw and no one wants to admit to that so they blame everything from the charger to improper usage to anything else that keeps them from admitting they are selling junk.

  • 1.0 out of 5 stars

    Good design. Not sweatproof.

    • Written by from New York

    Really wanted to love these headphones. Design is very good, with ability to loop cables over your ears if you need more stability when exercising. Also provides small "clips" so cable doesn't sit on your neck when working it, which would be annoying and is how the older version works unfortunately.

    Where these fall down, and in a very serious way, is they don't withstand sweat as advertised. While there is a lifetime warranty against malfunction due to sweat (buyer beware: at company's discretion), my headphones fail in less than 90 days every single time I've owned them when I've worked out regularly. It becomes such a pain to have to send them back (at your own expense, at least the first few times) and wait for your new ones to arrive.

    I'd look elsewhere. Can't stress this enough. The older version with a less attractive design is much more resistant to sweat.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    The Worst

    • Written by from Oceanside

    These are the worst ear buds ever. I am an ultra runner. They have not stayed in my ears more than five steps. EVER!.

    Do not buy and thank GOD for Apples return Policy!

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    'buds not re-charging

    • Written by from chiswick

    Once I'd sorted the fit in the ears out all was going fine until, one day, the 'buds would not take a charge. Reading thru' the reviews, this appears to be a common type of failure in what should be a premium product. Not impressed. Until Jaybird address and rectify this fault I'd buy something else.

    3 of 3 people found this useful

  • 1.0 out of 5 stars

    Failure

    • Written by from Shanghai

    Unfortunately you can't try or test them when you buy at the Apple SHop. After figuring out the different ear-buds and the ways you can wear them I was trying and testing the past 3-4 weeks again and again to find a comfortable and secure the wear them. Impossible. And my ears are not special at all. The sound quality is very disappointing. Even the standard iPhone 5s headphones are fitting better and the sound is much better. I was exited to find this earphones in the first place since I was looking for the right music gear for running but this was the worst purchase this year.

    5 of 13 people found this useful

  • 1.0 out of 5 stars

    Not sweatproof...

    • Written by from Mission Viejo

    Wore these for running for two weeks, first failure after 7 runs - just stops playing, as though the control has been activated (NOT A BATTERY PROBLEM). Doesn't begin working properly again until dried out. Gave it 5 more runs, had the same issue runs 11 & 12. They remain in-ear as advertised, and battery life is good (pluses). Even tried using the supplied ties to keep the controller from touching me, but it still failed, though only marginally wet with sweat. If they were sweatproof, I would have kept them. Ended up returning them. Great idea, and if truly sweatproof, I would still have them. Probably deserves more stars for fit & sound, however, that doesn't count if they just shut off.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Died after a month

    • Written by from Sunol

    Absolutely great until they stopped working. First they would not hold a charge. Then, they would not take one at all. Totally dead

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    Nice when were working

    • Written by from Escobedo

    Had 2 of these headphones and both stopped working with same issues, I bought the second ones because I thought I was lucky with the first ones, but not the second ones had the same problem that the first ones and like many other reviews they worked for about a month then just stopped working for any reason, when I plug them to charge the led light goes to green and never turn on, too expensive for the quality they're built.

    Sound great, fit secure even they look nice, but just last a month of use.

    8 of 10 people found this useful

  • 1.0 out of 5 stars

    Stop working just 1 month after I bought it

    • Written by from Jerusalem

    I wanted to buy some "quality" bluetooth headphones for my daily run ... such disappointed, I used them for 1 month and they just stopped working ... so my recommendation ... don't buy them .... ERROR ERROR I decided to keep running with something cheaper ... at least if they ruined I won't regret about the price I paid !

    6 of 9 people found this useful

  • 1.0 out of 5 stars

    Jaybird

    • Written by from Colorado Springs

    I bought these earplugs for $170 and used them without any problem for one week. The left earplug would quit after about 30 minutes while running which was aggravating. After one month the earphones would go directly to green when plugged in to charge and never accept a charge. Of course I did not bring the receipt with me while traveling in the Mid East so in the trash they will go! What a shame as they seemed like a good idea and looked like they were quality, but alas; they are just junk. Save your money and get a proven product. I gave it one star as zero stars is not an option

    4 of 11 people found this useful

  • 1.0 out of 5 stars

    Worse fitting design ever

    • Written by from Chicago

    I bought these to replace a set of motorola blutooth headphones that I used for working out and running. They were great. Lasted a long time. These however don't fit in my ears. They come with different fittings. Tried them all wearing them the different styles. They keep slipping out of my ears while working out. Biggest waist of $170 ever spent. If planning on wearing these and working out. Don't waist your money.

    5 of 11 people found this useful

  • 1.0 out of 5 stars

    Don't buy if you sweat

    • Written by from Centennial

    Sound quality - great
    Build - great
    controls - adequate
    fit- pathetic - worst ever easily. The hydrophobic nature of the earbuds pushes them out of your ears. Running along while it's cold until you sweat no problem - sweating they won't stay in place for 10 strides.
    Value - poor

    7 of 12 people found this useful

  • 1.0 out of 5 stars

    Save Your Money

    • Written by from 中央区

    When I placed my order with JayBird, I had to wait few weeks for my headset because there ere some issues with moisture in the ear buds due sweating. I was told that the new ones will have nano treatment. I only use the headset for phone calls listening to news and Music. It worked fine for couple of months, and now less than 30 seconds after I connect it to my Galaxy Note 3 it disconnect automatically. then I have to press the middle button to turn off the headset then turn it back on again, sort of reset, the same thing happens again and after three or four sometimes endless reconnects, it stays connected for say 20 minutes, and all of a sudden it announces that it is redialing, which sometimes caused me a lot of embarrassment. I e-mailed Jay Bird with my problem, No reply.
    The one star is for the case only, stay away save your money.

    4 of 11 people found this useful

  • 1.0 out of 5 stars

    Jaybird bluebuds X premium bluetooth headphones are a dud

    • Written by from LAFAYETTE

    I can't speak highly of these wireless earbuds. I found it very difficult to get the earbuds to fit properly in my ear. The earbud unit is large and sticks out awkwardly. Worse yet, the battery lasted barely 2 hrs each time I used it. Bought them to ski with and hear tunes. Got a dud. I don't recommend them. Will wait next time until Bose comes out with wireless earbuds.

    5 of 11 people found this useful

  • 1.0 out of 5 stars

    NOT WORTH IT. THEY DON'T LAST...

    • Written by from san Jose

    I bought those headphones about 4 months ago and used them with great pleasure for about 3 months, when all of a sudden the battery lasted for only for 25 minutes (with full charge) then 15 minutes....then 5 minutes....now they will not even turn on. Totally disappointed by this investment. Not fair...sorry! But while I used them they were awesome - delivering the best music experience cordless...perhaps an update is needed

    14 of 15 people found this useful

  • 1.0 out of 5 stars

    Sound OK but too many problems

    • Written by from Mississauga

    It takes like forever to make it fit and then it keeps disconnecting. Don't even think about calling them for help. This is the worst product I have ever bought. There are many alternatives with half the price. Definitely not worth.

    3 of 7 people found this useful

  • 1.0 out of 5 stars

    Do these ever fit?

    • Written by from Richmond

    For those willing to kill over two hours figuring out how to get a pair of headphones to fit correctly, this is definitely the product for you. I'm sure the sound is fantastic once you manage to figure out which one of the 72 (yes, 72: 3 ear pieces, three ear tab things and you have to do it for each ear) combinations of things in the box make them stay in your ear. Melissa in their instructional videos is pretty attractive, but I have no idea what she means when she says the band is 'adjustable' when you're trying to do the over-ear setup before you lock it down. It is impossible to move it without the 'adjustable' clips falling off.

    Unfortunately, I don't have two hours to spend figuring out how to fit headphones, so I'll probably be returning these in favor of Yurbuds behind-the-ear bluetooth headphones.

    4 of 11 people found this useful

  • 1.0 out of 5 stars

    Dies suddenly.

    • Written by from istanbul

    The first set died in four weeks and the second set in three months. I have the third pairs now and waiting for when will happen again. I think they are not completely sweat proof. Because they both died during running.
    Replacement is a big issue, if you live a country where there is no jaybird support and apple store.
    I replaced my third pair in Hong Kong apple store where i bought it. They first refused to replace it, then changed their mind.

    11 of 13 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Phoenix

    Bought these for my wife and I for outdoor activities. My set worked for 2 uses and then they started cutting out whenever the earbud was moved slightly and the control buttons malfunctioned causing all 3 buttons to only function as on/off buttons. My wife's battery only lasted about 3 hours from day one and this has not improved with recharging. Not quite the claimed 8 hours of run time. The buds wiil also not stay in place. Standard iPhone buds stay in place much better.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    So So Quality, Bad Customer Service

    • Written by from Shelby Township

    the earbuds are okay. sound is good, but impossible to get them to fit properly, or stay in, because of shape of buds and rubber ear insert. what's more, when my charging cord went bad in the first two months, they would not replace it. simply refused and told me any android charging cord would work. this was my second problem purchase from this company. they have flashy advertising, but that's basically all you're paying for. you can get a much higher quality set of earphones for the price they are charging. plus, do you want to pay for non-existent customer service?

    3 of 3 people found this useful