• 1.0 out of 5 stars

    Sound OK but too many problems

    • Written by from Mississauga

    It takes like forever to make it fit and then it keeps disconnecting. Don't even think about calling them for help. This is the worst product I have ever bought. There are many alternatives with half the price. Definitely not worth.

    4 of 8 people found this useful

  • 1.0 out of 5 stars

    Do these ever fit?

    • Written by from Richmond

    For those willing to kill over two hours figuring out how to get a pair of headphones to fit correctly, this is definitely the product for you. I'm sure the sound is fantastic once you manage to figure out which one of the 72 (yes, 72: 3 ear pieces, three ear tab things and you have to do it for each ear) combinations of things in the box make them stay in your ear. Melissa in their instructional videos is pretty attractive, but I have no idea what she means when she says the band is 'adjustable' when you're trying to do the over-ear setup before you lock it down. It is impossible to move it without the 'adjustable' clips falling off.

    Unfortunately, I don't have two hours to spend figuring out how to fit headphones, so I'll probably be returning these in favor of Yurbuds behind-the-ear bluetooth headphones.

    5 of 12 people found this useful

  • 1.0 out of 5 stars

    Dies suddenly.

    • Written by from istanbul

    The first set died in four weeks and the second set in three months. I have the third pairs now and waiting for when will happen again. I think they are not completely sweat proof. Because they both died during running.
    Replacement is a big issue, if you live a country where there is no jaybird support and apple store.
    I replaced my third pair in Hong Kong apple store where i bought it. They first refused to replace it, then changed their mind.

    15 of 18 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Phoenix

    Bought these for my wife and I for outdoor activities. My set worked for 2 uses and then they started cutting out whenever the earbud was moved slightly and the control buttons malfunctioned causing all 3 buttons to only function as on/off buttons. My wife's battery only lasted about 3 hours from day one and this has not improved with recharging. Not quite the claimed 8 hours of run time. The buds wiil also not stay in place. Standard iPhone buds stay in place much better.

    8 of 9 people found this useful

  • 1.0 out of 5 stars

    So So Quality, Bad Customer Service

    • Written by from Shelby Township

    the earbuds are okay. sound is good, but impossible to get them to fit properly, or stay in, because of shape of buds and rubber ear insert. what's more, when my charging cord went bad in the first two months, they would not replace it. simply refused and told me any android charging cord would work. this was my second problem purchase from this company. they have flashy advertising, but that's basically all you're paying for. you can get a much higher quality set of earphones for the price they are charging. plus, do you want to pay for non-existent customer service?

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Good while they lasted

    • Written by from Ottawa

    Good while they lasted. Unfortunately today, like so many others have reported with these headphones, they simply died. They no longer turn on or charge. It's been less than a year since I bought them, so I assume the Apple Store will cover the warranty replacement. Let's see how log the second pair lasts. Wish me luck (Ill report back here in another year, when those ones fail...).

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    Major disappointment

    • Written by from Half Moon Bay

    This is the first pair of earbuds I've bought specifically for my IPOD. I got them at an Apple store because I figured they would vet the stuff they sell. I wanted better sound and portability. The portability part was good, but the sound quality was significantly worse than the earbuds that came with the IPOD. The fit of these earbuds was exceptionally poor. Only one of the 3 sets of buds worked. I had to shove the one set that worked so far into my ear that it was very uncomfortable. Furthermore, if the bud moved even a little bit (up, down, in, out, etc), the sound quality would noticably get worse. The sound in the upper registers was pretty good. The sound in the lower registers was terrible. Maybe I wasn't getting the bass because of a poor fit, I don't know. In any case, the bass was lousy, particularly for the price. I'm returning them tomorrow.

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    Painful Earbuds

    • Written by from Foothill Ranch

    These headphones were introduced to me by my wife. She uses them for work and initially she really loved them. She encouraged me to get some so I did. I returned them in ten days because they hurt. In order to block out all the background noice, I had to literally shove them deep down into my ear canal. By the end of the day I was in pain. Besides that, everyone on the receiving end of my calls mentioned that they could hear even the cars driving by my house loudly. Just honest food for thought. I did not like them.

    7 of 14 people found this useful

  • 1.0 out of 5 stars

    3 pairs in 6 months

    • Written by from Stittsville

    I was given a pair of these earbuds as a gift in February. Once properly fitted and paired they work great. Unfortunately, I've had 3 pairs quit on me. I wear them running and they get very wet from sweat, I'm assuming this is the problem. All 3 pairs quit mid workout and would not power back on (after a full charge). I really like them, when they work, but unfortunately I've had it with them. Time to move on.

    23 of 26 people found this useful

  • 1.0 out of 5 stars

    Huge Let Down....

    • Written by from Clayton

    I really wanted to like these headphones (I wanted wireless headphones for working out & walking around) but I had too many problems to justify keeping them. JayBird provides 3 different size ear tips & I tried them all. The large ones seemed to provide the best seal inside my ears but I could feel them slipping out with any type of significant movement. Once the earbuds begin to slip outside of your ear, you begin to lose the bass. I was somewhat willing to overlook this & push them back inside my ears every few minutes but then the battery life was no where near the advertised specs. After around 40 minutes of continuous use with Rdio's music app, I'd hear the battery low warning message which means that you only have 15 - 20 minutes left. I recharged the batteries & got the same results. Unacceptable! Sadly, I returned the BlueBuds to the store for a refund.

    9 of 12 people found this useful

  • 1.0 out of 5 stars

    JayBird = JUNK

    • Written by from Kanata

    I was happy to see a predicted battery life of 8 hours....lasted 2 hours...poor fit....crackled...1 day old...junk junk junk

    8 of 25 people found this useful

  • 1.0 out of 5 stars

    Do Not Buy

    • Written by from Littleton

    Painful fit, low volume, heavy on ears, cord too long, cord pulls at neck, no way to know when they will all of a sudden run out of power, way too big - stick out of ears quite far, case is useless, power cover is plastic and cheap and will break quickly.

    12 of 28 people found this useful

  • 1.0 out of 5 stars


    • Written by from Boca del rio

    Ok.. I'm very mad about this.. I bought them like 2 months ago, I used It for 1 week and They stop charging, I went to an apple Store and They changed them and gave me a new ones... (for the record, this headphones here in Mexico are like $140.00 dollars). I used the new one like for another 2 weeks and a half and today they stop charging.. They are selling the nice box and the idea of the bluetooth but really is a very poor quality.

    And just another thing that really impressed me: In the web page you can see people sweating and making exercise with them, and the funny thing is that when you open the box of the headphone the first thing you can read is: DON'T SWEAT IT YOU'RE GUARANTEED.

    So really for me is a big joke this headphone.. shame.

    14 of 40 people found this useful

  • 1.0 out of 5 stars

    Save your money

    • Written by from Charlotte

    I purchased these......I took them back ! For the money, I truly expected no noise . They crackled . I went back and got some Logitechs. ! There you have it !

    15 of 25 people found this useful

  • 1.0 out of 5 stars

    Stop working occasionally

    • Written by from La Crosse

    I second and third all the reviews on how great these headphones are in terms of quality and sound, but also the reviews about the price and even worse on how these stop working. I've had the freedoms and the freedom sprints and never had a single issue with them, but I've had these for less than a week, and despite being fully charged and new they disconnect themselves from my iphone and mac randomly a lot and it takes a few minutes for me to turn them off and reconnect. Bummer. Guess I'm taking these back, going back to my freedoms, and waiting for the next version :/

    9 of 11 people found this useful

  • 1.0 out of 5 stars

    Great when they work......poor reliability

    • Written by from Watlington

    I recently bought a pair having used the original Jaybees for some years. The sound quality is fantastic and the comfort and fit exceptional, however.......they worked fine the first time out, but the subsequent 3 times after a full charge, they have shown full charge on the new battery icon on the phone yet after 20-30 mins they repeatedly try to dial my last called number and then shut down without warning and then won't reconnect until after another full charge then the same happens again. They will be returned. Reading other reviews it seems to be a common problem.

    27 of 28 people found this useful

  • 1.0 out of 5 stars

    Just don't hold up

    • Written by from San Antonio

    Great sound, awesome fit, and love the wireless, but alas, they did not hold up. After about 3 weeks, and right in the middle of a run, they cut off and I was never able to get them to come back on. I exchanged them for another pair at Bestbuy and within the next week they stopped working. In the middle of crossfit session and they continued to redial my phone repeatedly before shutting down completely. Again, could not get them to come back on. Not sure they stand up to sweat as much as Jaybird claims. I managed to return them and get the $170 back (thanks to the extra insurance I paid). If Jaybird fixes this glitch, these will be well worth the money.

    41 of 46 people found this useful

  • 1.0 out of 5 stars

    Expected great sound but

    • Written by from Vancouver

    The first thing I found was that the sound quality was poorer than the standard iPhone earbuds. For the price I expected them to sound at least as good if not better. I got just about one hour's worth of play with them and then I got 'powering off' - with no warning they shut down. I tried to power on, nothing. I tried charging them again (after doing so the night before), nothing. They are on their way back. For the money I expect to get a good quality product.

    15 of 29 people found this useful

  • 1.0 out of 5 stars

    2 pairs down

    • Written by from Raleigh

    I am about to return my second pair now!!!!! I have had 2 pairs in 2 weeks and neither made it past 2 workouts. They just stopped working!!!!

    42 of 53 people found this useful

  • 1.0 out of 5 stars

    3 pairs just stop working disappointed

    • Written by from Dawsonville

    I just sent back my third pair of jay birds bluebuds x units. They all started out working and sounding terrific at first ...but after an hour or so of running/working out they just power off on there own for no apparent reason and will not come back on. Extremely frustrating. The jay birds service person I spoke with says perhaps I just sweat too much. :-/. If it were one pair I would chalk it up to chance but I literally have tried three pairs and each one the exact same thing happened. I'm going to go try some wired premium head phones now.

    40 of 49 people found this useful