• 5.0 out of 5 stars

    Just Installed....but loving it!

    • Written by from Medford

    I'll come back after we've had enough time to really see what's under the hood....but so far it is working wonderfully!

  • 5.0 out of 5 stars

    Great Device

    • Written by from Coral Springs

    Does what it says it will do. Love the look and love controlling the AC by iPhone anywhere.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Awesome job Nest

    • Written by from GLENNVILLE

    The Nest has already save me a ton of money. It's design is clean and vary attractive on the wall.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Very pleased

    • Written by from Live Oak

    Before buying, I used Nest's website to confirm if my thermostat hookups were compatible. An easy, but incredibly important step.
    The installation was simple, but I took my time since I wanted everything to be perfect.

    A negative surprise: It may've been my router (Motorola Surfboard SBG6580), but I found I had to Broadcast my SSID (router name). Most people have this broadcasting all the time, but I prefer to not do so. Nest would not connect for me unless I set the router to the default (allow broadcasting).

    Note: I didn't call Nest to confirm, but I could've.

    Once that change was made, everything connected and setup was smooth as silk. The UI is incredible in my opinion, and I also took the time to learn more about my house (had just bought this house) when I received prompts that I was unfamiliar with (like whether I had 2-stage heating). Nest's site helped with this also, but I still had to do some research on my own, which was not a problem.

    Since then, our AC is running much less often and somehow the house is incredibly more cool. For the first time in my life, I am comfortable with 80°… I usually kept it at 75° in this house with the old Thermostat and in previous houses. I honestly don't understand what all Nest does differently, but I am surprisingly more comfortable at these higher temps now… with is a great feeling when the weather outside is usually 100° or above this time of year.

    So even though I still do wish Nest could find my wifi without the Broadcasting option turned on, the benefit FAR outweighs the single edge-case drawback that I mentioned.

    Also, I want you to hear this: I ALMOST didn't order the Nest due to the negative feedback some posters were leaving here on this site. I eventually ran across another review that more or less discredited a huge number of 1-star posts by explaining the reason for their complaints (he was an HVAC tech, he explained, and his post was technical and well written - boiled down to these 1-star raters not having compatible systems, which would've been detected simply by following the guide on Nest's site). So I went for it and am so very glad I did.

    6 of 7 people found this useful

  • 5.0 out of 5 stars

    Great Product with iOS

    • Written by from Austin

    Works perfect with the iPhone, iPad or any iOS. I like that you can control the device while you are away. It has more features then I care to use but play around with it, you can definitely save money.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Recommended!

    • Written by from Annapolis

    This is a huge improvement over all traditional or programmable thermostats. The ability to remotely access and command it is reason enough to own one or more, if you have multiple zones, as you can command or manage them from a single location, even after you've gone to bed. It's ability to sense when you have left the premises means you'll never again heat or cool an empty house because you forgot to set it before leaving. You'll get useful reports of your most recent 10 days of energy use, and will wish it was at least a full month to compare with your utility bill. It's relatively simple to install and set up initially, but has enough depth of options to satisfy your "control freak" tendencies. When auxiliary heat is needed, it isn't smart enough to keep the heat pump running continuously, but is otherwise pretty with it. Since it is online and can be continuously updated with new software, it should get even better with time.

    5 of 6 people found this useful

  • 5.0 out of 5 stars

    Great Product. But Let's Get Practical

    • Written by from Pasadena

    I purchased my Nest a week ago. So far it is running as advertised. No issues. I won't talk here about long-term reliability, because I've only had it a week. I would, however, like to add some perspective on installation - in particular, installation time.

    I've read a number of reviews that say you can install the Nest in 15 minutes or so. Be careful about such rosy estimates. First, you have to open the box, get familiar with the contents, and read the instructions. That takes several minutes alone. Once you do that, you have to get to your heating/AC unit and find a way to turn it off. Not all units have a simple "off" switch-mine certainly didn't. So you will either have to find the circuit breaker for your heating unit or the power cord. Depending on where your unit is located, this can take a few minutes. Then I had to disconnect the old thermostat, identify the wires, and use the compatibility check on Nest's web site to confirm the Nest would work for me. Again, several minutes. Then I had to attach the Nest to the wall. As you might guess, the holes for the Nest screws did not match with the holes for the old thermostat, so I had to drill new holes for the Nest screws. Finally got the holes drilled, attached the Nest to the wall, connected the wires, plugged heating/AC unit back in, and, voila! Success! But the entire process took well over an hour - not including the wireless setup and software download. This isn't Nest's fault - it simply reflects the reality of safely installing a sophisticated piece of equipment.

    Again, the unit is working fine, which is why I am giving it 5 stars. But don't rush into this installation thinking it will be a 10-15 minute job. If you do, you will become impatient, make mistakes, and find yourself unfairly hating a very good product.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Amazing Product

    • Written by from Brandon

    This thermostat is amazing, it has helped with my energy bill more than any other thermostat that I have tried over the past 10 years.

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Love the nest

    • Written by from Winnipeg

    The thermostat worked perfectly from the moment of install. The app was easy to use and easy to adjust. Love the fact it auto aways or I can set it from where ever I am

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    If you do the research and install correctly, it works!!

    • Written by from Colorado Springs

    We were looking to upgrade our current thermostat and found the Nest. we did the research before hand -- took a picture of our existing wiring set up, sent to Nest, and they replied our system was compatible.

    bought off Amazon, arrived two days later. got the box, read the instructions to include the install picture we got from Nest earlier. Took less then 10 mins to install. One thing, once you get it powered and working, it automatically starts to look for updates. don't worry if you don't get the splash intro screen right off. its installing most recent software. a green light will blink at the top of the unit and a "house" icon will be on the screen. be patient (15 mins or so) as it updates.

    one updated, it goes to work learning your schedule!

    I truly believe most of the 1 star ratings installed this sucker on existing systems it is not compatible with -- and they did not do the research to find out before they bought it. we have now had it for one month, not one issue. looks great, has internet connection to an app, and functions as advertised. highly recommended!

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Immediate money saving product

    • Written by from Tinley Park

    As soon as we installed this product in our home, we saw our bill start to drop. It is very easy to configure and schedule and it also learns on its own so if you forget to tell it that you are away at work, it will set itself to away for you.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Nest

    • Written by from North Muskegon

    Very simple to install. Works great just a spectacular device.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Simplicity at its finest...

    • Written by from Lewisville

    This was extremely easy to setup and use. I will never use any other thermostat as long as I live.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Love this!

    • Written by from Kansas city

    I installed the nest myself and had no problems. Our home is fairly new so all of the wires were the right ones. I had a few questions and the Nest customer service was great! I love being able to control our thermostat when I am not at home. We aren't going to use the setting where it learns our home and away from home pattern because we have crazy schedules and its never the same.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    NEST is Awesome

    • Written by from Jackson

    I just installed my Nest and I must say I love it. There is no lag in turning on my HVAC system I just dial the temp and the HVAC system is instant on. I bought one to try it out and I absolutely will purchase another. Just a tip when reading these reviews, the one star ratings are from home installers who didn't research their problems or install the NEST correctly. The NEST is NOT an iPhone, it gets power from the HVAC system so you don't need to charge the batteries (Clue one). The battery issue and voltage problems are because it isn't installed correctly (Clue 2). Your HVAC system has an Rc and Rh wire with is Hot (heat) and Hot (cold) in MOST system the Nest can use this for power, but SOME require a common wire (C) which these people obviously didn't install (Clue 3). What happens is exactly what these people describe the NEST works great for a few months and then dies. This is because it has a battery backup to keep its settings during power outages (Clue 4). No I don't work for Nest, I just feel its not right to rip apart a product because someone did a self install incorrectly. Also, I wanted to add this because these misleading reviews almost made me not purchase this unit so do your research and you will see these people didn't install it correctly. Anyway this thing is awesome and I love....

    18 of 19 people found this useful

  • 5.0 out of 5 stars

    Happy and surprised

    • Written by from Lakewood Ranch

    I have to say, pleasantly surprised all the way around.. easy install, has performed over the past 6 month (almost) flawlessly. I say almost, only because it dropped wifi i think 1 time... but seriously, I couldn't be happier... You will enjoy, without doubt!

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Fantastic times 3!

    • Written by from CHICAGO

    Have had one installed in our weekend home, and recently installed two more in our primary home. Installation is so intuitive, even I can do it in about 10-15 minutes per. I've always turned off the learning/auto-away functions and use it only to adjust when we'll be away, and to turn back on a few hours before we return. Very elegant app, and great looking with any decor. Love the nests.

    4 of 13 people found this useful

  • 5.0 out of 5 stars

    NEST ROCKS !!

    • Written by from calgary

    Well if that wasn't the easiest installation I have ever done, even for a woman...lol
    I had it up and running within 20 minutes and it works Excellent so far.
    Every thing is explained to a "T" and pretty much child proof..
    I'm on my way for the first day as to a schedule for my NEST.. will inform you all at a later date.
    VERY HAPPY so far .... I love the fact that you can control your heat from your phone app..
    especially if you have pets! A++

    1 of 6 people found this useful

  • 5.0 out of 5 stars

    Use Your MAIN WiFi Account

    • Written by from Surrey

    I have been using the NEST 2nd Gen Thermostat for over 10 months now and LOVE IT! It "learns" and can be "programmed" to a set schedule if you want. I have mine set to start warming things up 30 min before my alarm goes off, nice to wake up to a warm house.

    Wi-Fi Heads Up:
    I changed my home Wi-Fi to the new Apple Time Capsule (Tower) about 3 months ago and a little issue showed up.

    When I got the new Time Capsule I set up a "guest" wi-fi account and used that for the NEST, this did not work well. After a while the NEST stopped communicating on-line, turns out the security Apple builds in for a "guest" wi-fi account is actually pretty good and that interfered with the ability for the NEST to do it's thing over an extended period of time. I simply set the NEST up on my MASTER wi-fi account and it has not skipped a beat since (over 2 months now on the new account). Working PERFECT!!

    Being able to control from the app is awesome! If you travel, about an hour before getting home simply switch it to "home" from "auto away" and when you walk in, temp will be perfect!

    Enjoy!

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Great thermostat!

    • Written by from Hickory Hills

    After months of struggling with a thermostat that I never seemed to understand, the second generation Nest Learning Thermostat was born, and I bought it!

    I love this thermostat. I've had it for about 6 months now and have no complaints. Install was super easy, connecting was easy too. I love being able to check the temperature from my phone at all times and being able to warm up the house if my day ends early for some reason.

    Auto away is great. Sometimes when I make a quick stop at home I find myself hiding from the thermostat so that it doesn't see me and turn on. (Frequent on and off of HVAC equipment is bad)

    I have had no power issues or errors appear on the nest. I have had few network issues but those fell on the cable company (my laptop and smart tv wouldn't connect either)

    The bottom line is I just wanted a thermostat that I knew how to use so that I would actually use it. I love my Nest.

    2 of 4 people found this useful