• 5.0 out of 5 stars

    Great Product. But Let's Get Practical

    • Written by from Pasadena

    I purchased my Nest a week ago. So far it is running as advertised. No issues. I won't talk here about long-term reliability, because I've only had it a week. I would, however, like to add some perspective on installation - in particular, installation time.

    I've read a number of reviews that say you can install the Nest in 15 minutes or so. Be careful about such rosy estimates. First, you have to open the box, get familiar with the contents, and read the instructions. That takes several minutes alone. Once you do that, you have to get to your heating/AC unit and find a way to turn it off. Not all units have a simple "off" switch-mine certainly didn't. So you will either have to find the circuit breaker for your heating unit or the power cord. Depending on where your unit is located, this can take a few minutes. Then I had to disconnect the old thermostat, identify the wires, and use the compatibility check on Nest's web site to confirm the Nest would work for me. Again, several minutes. Then I had to attach the Nest to the wall. As you might guess, the holes for the Nest screws did not match with the holes for the old thermostat, so I had to drill new holes for the Nest screws. Finally got the holes drilled, attached the Nest to the wall, connected the wires, plugged heating/AC unit back in, and, voila! Success! But the entire process took well over an hour - not including the wireless setup and software download. This isn't Nest's fault - it simply reflects the reality of safely installing a sophisticated piece of equipment.

    Again, the unit is working fine, which is why I am giving it 5 stars. But don't rush into this installation thinking it will be a 10-15 minute job. If you do, you will become impatient, make mistakes, and find yourself unfairly hating a very good product.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Amazing Product

    • Written by from Brandon

    This thermostat is amazing, it has helped with my energy bill more than any other thermostat that I have tried over the past 10 years.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Love the nest

    • Written by from Winnipeg

    The thermostat worked perfectly from the moment of install. The app was easy to use and easy to adjust. Love the fact it auto aways or I can set it from where ever I am

  • 5.0 out of 5 stars

    If you do the research and install correctly, it works!!

    • Written by from Colorado Springs

    We were looking to upgrade our current thermostat and found the Nest. we did the research before hand -- took a picture of our existing wiring set up, sent to Nest, and they replied our system was compatible.

    bought off Amazon, arrived two days later. got the box, read the instructions to include the install picture we got from Nest earlier. Took less then 10 mins to install. One thing, once you get it powered and working, it automatically starts to look for updates. don't worry if you don't get the splash intro screen right off. its installing most recent software. a green light will blink at the top of the unit and a "house" icon will be on the screen. be patient (15 mins or so) as it updates.

    one updated, it goes to work learning your schedule!

    I truly believe most of the 1 star ratings installed this sucker on existing systems it is not compatible with -- and they did not do the research to find out before they bought it. we have now had it for one month, not one issue. looks great, has internet connection to an app, and functions as advertised. highly recommended!

  • 5.0 out of 5 stars

    Immediate money saving product

    • Written by from Tinley Park

    As soon as we installed this product in our home, we saw our bill start to drop. It is very easy to configure and schedule and it also learns on its own so if you forget to tell it that you are away at work, it will set itself to away for you.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Nest

    • Written by from North Muskegon

    Very simple to install. Works great just a spectacular device.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Simplicity at its finest...

    • Written by from Lewisville

    This was extremely easy to setup and use. I will never use any other thermostat as long as I live.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    Love this!

    • Written by from Kansas city

    I installed the nest myself and had no problems. Our home is fairly new so all of the wires were the right ones. I had a few questions and the Nest customer service was great! I love being able to control our thermostat when I am not at home. We aren't going to use the setting where it learns our home and away from home pattern because we have crazy schedules and its never the same.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    NEST is Awesome

    • Written by from Jackson

    I just installed my Nest and I must say I love it. There is no lag in turning on my HVAC system I just dial the temp and the HVAC system is instant on. I bought one to try it out and I absolutely will purchase another. Just a tip when reading these reviews, the one star ratings are from home installers who didn't research their problems or install the NEST correctly. The NEST is NOT an iPhone, it gets power from the HVAC system so you don't need to charge the batteries (Clue one). The battery issue and voltage problems are because it isn't installed correctly (Clue 2). Your HVAC system has an Rc and Rh wire with is Hot (heat) and Hot (cold) in MOST system the Nest can use this for power, but SOME require a common wire (C) which these people obviously didn't install (Clue 3). What happens is exactly what these people describe the NEST works great for a few months and then dies. This is because it has a battery backup to keep its settings during power outages (Clue 4). No I don't work for Nest, I just feel its not right to rip apart a product because someone did a self install incorrectly. Also, I wanted to add this because these misleading reviews almost made me not purchase this unit so do your research and you will see these people didn't install it correctly. Anyway this thing is awesome and I love....

    14 of 15 people found this useful

  • 5.0 out of 5 stars

    Happy and surprised

    • Written by from Lakewood Ranch

    I have to say, pleasantly surprised all the way around.. easy install, has performed over the past 6 month (almost) flawlessly. I say almost, only because it dropped wifi i think 1 time... but seriously, I couldn't be happier... You will enjoy, without doubt!

    4 of 4 people found this useful

  • 5.0 out of 5 stars

    Fantastic times 3!

    • Written by from CHICAGO

    Have had one installed in our weekend home, and recently installed two more in our primary home. Installation is so intuitive, even I can do it in about 10-15 minutes per. I've always turned off the learning/auto-away functions and use it only to adjust when we'll be away, and to turn back on a few hours before we return. Very elegant app, and great looking with any decor. Love the nests.

    4 of 13 people found this useful

  • 5.0 out of 5 stars

    NEST ROCKS !!

    • Written by from calgary

    Well if that wasn't the easiest installation I have ever done, even for a woman...lol
    I had it up and running within 20 minutes and it works Excellent so far.
    Every thing is explained to a "T" and pretty much child proof..
    I'm on my way for the first day as to a schedule for my NEST.. will inform you all at a later date.
    VERY HAPPY so far .... I love the fact that you can control your heat from your phone app..
    especially if you have pets! A++

    1 of 6 people found this useful

  • 5.0 out of 5 stars

    Use Your MAIN WiFi Account

    • Written by from Surrey

    I have been using the NEST 2nd Gen Thermostat for over 10 months now and LOVE IT! It "learns" and can be "programmed" to a set schedule if you want. I have mine set to start warming things up 30 min before my alarm goes off, nice to wake up to a warm house.

    Wi-Fi Heads Up:
    I changed my home Wi-Fi to the new Apple Time Capsule (Tower) about 3 months ago and a little issue showed up.

    When I got the new Time Capsule I set up a "guest" wi-fi account and used that for the NEST, this did not work well. After a while the NEST stopped communicating on-line, turns out the security Apple builds in for a "guest" wi-fi account is actually pretty good and that interfered with the ability for the NEST to do it's thing over an extended period of time. I simply set the NEST up on my MASTER wi-fi account and it has not skipped a beat since (over 2 months now on the new account). Working PERFECT!!

    Being able to control from the app is awesome! If you travel, about an hour before getting home simply switch it to "home" from "auto away" and when you walk in, temp will be perfect!

    Enjoy!

    7 of 10 people found this useful

  • 5.0 out of 5 stars

    Great thermostat!

    • Written by from Hickory Hills

    After months of struggling with a thermostat that I never seemed to understand, the second generation Nest Learning Thermostat was born, and I bought it!

    I love this thermostat. I've had it for about 6 months now and have no complaints. Install was super easy, connecting was easy too. I love being able to check the temperature from my phone at all times and being able to warm up the house if my day ends early for some reason.

    Auto away is great. Sometimes when I make a quick stop at home I find myself hiding from the thermostat so that it doesn't see me and turn on. (Frequent on and off of HVAC equipment is bad)

    I have had no power issues or errors appear on the nest. I have had few network issues but those fell on the cable company (my laptop and smart tv wouldn't connect either)

    The bottom line is I just wanted a thermostat that I knew how to use so that I would actually use it. I love my Nest.

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    Perfect Implementation, Perfect Product

    • Written by from Concord

    I recently installed two Nests. I had held off because I was concerned about what I was getting into. Now I am kicking myself for holding off. First, Nest comes with pretty much everything you need (right down to a screwdriver). They even supply little labels for the wires, so that once you remove the old thermostat you will not be confused about which wire goes where. Another nice touch, they supply a backing plate in case the previous thermostat was larger and the wall is in less than perfect condition.

    Install time --> This literally took under 15 minutes. From start to finish. Not an issue at all.

    Using the Nest is a breeze. If you are not technically minded, then you just turn it right to increase the temperature and turn it left to decrease. That's it. That's all you have to do.

    However, if you are technically minded, the Nest will (quite easily, actually) connect to your wireless network. Once connected you can change your temperature settings from anywhere. Leaving on a trip and forgot to set the thermostat accordingly? No problem (more on this later... Auto Away... Awesome). Getting ready to leave the office and you want to make sure the house is the proper temperature when you get home? Piece of cake. My personal favorite: Feeling a little cold while watching TV, but REALLY don't want to get up to fix it? Not an issue, just pick up your smart phone and turn it up a degree or two.

    Humidity control, power saving features like running the fan when heat or AC isn't necessary, polling the predicted weather over the internet to make decisions about how to best cool the house, sun blocker technology so the unit will not freeze you out just because your builder was an idiot and put the thermostat directly in the path of sunlight. These are all things that are built into this product. Finally, Auto-Away. The unit detects when you are away and automatically switches into Away mode, where it will keep the temperature from getting too high or too low, but won't run unless it absolutely needs to. Saving you money. Live in a hot and humid area? It will even adjust the temperature to make sure the humidity doesn't reach the dreaded Mold producing levels.

    This is a perfect product.

    7 of 11 people found this useful

  • 5.0 out of 5 stars

    Fantastic

    • Written by from Leesville

    If it wasn't for the lack of the logo, I'd swear this is an Apple product. It is elegant, thoughtful, and superbly constructed with sturdy materials. The box even has that "new Mac smell," and if you own a Mac, you know what I'm talking about! I've only had it for a week, but so far I'm very impressed. We'll be purchasing another one for our other rooms. The "Father of the iPod" has gone on to do great things!

    2 of 5 people found this useful

  • 5.0 out of 5 stars

    Gorgeous design & impressively engineered. Buy it!

    • Written by from Nashua

    A beautiful, beautiful, piece that will turn heads and turn down your electric bill, this well thought out thermostat is an architectural element that will literally pay for itself over time. (And you can adjust the temp without getting out of bed!) Honestly, I would've bought it just for the design, but Nest did it right, and made it better than all of the rest for the number crunchers concerned with a return on their investment too.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    Very Convenient, Very Happy

    • Written by from Austin

    Great product. No regrets. Love adjusting the thermostat remotely.

    2 of 5 people found this useful

  • 5.0 out of 5 stars

    HAL 9000

    • Written by from Moreno Valley

    HAL 9000 is what I named my Nest. This is one of the coolest things that I have ever bought. My old thermostat would always turn off and on at different times, yet it was not broken. When I installed it—the old unit—I set up a schedule. Yet 2 years later it seemed like it either never went by the schedule or just ignored it all together. Like many people, my energy savings went out of the door. I replaced it with the Nest—read Hal 9000—this thing is unbelievable! First off, they have thought of everything. The install, they have plates that cover up your old thermostat's hole... they include a screwdriver to disconnect the leads/wires from the old setup... they even have a leveler with the green fluid and bubble built into the unit so you know it is level. After the install be prepared to be amazed. This thing has wifi, learns your habits, you can operate from your phone or computer—it even senses when you are standing infront of it! This things is like strapping an iPhone/ipod/ipad to your heating and cooling system. Hal 9000- I mean the Nest is amazing! The only problem that I am having is explaining to my friends that they need to come over to my house to check out my killer thermostat. They think its weird until they see it, and then they want one. Only thing left to do now is teach it to open the pod bay doors, and then tell it to refuse to open them after I ask.

    4 of 7 people found this useful

  • 5.0 out of 5 stars

    Excellent

    • Written by from Innisfil

    I have had this for over three months now, and I am truly amazed with it.
    I like the fact that if I go away for a few days, I don't have to worry about setting up a new schedule, it knows I am away and takes care of everything.

    On my way home form a weekend of fishing, I can turn on the air conditioning before I get home, so the house is cool by the time I get there.

    I really like not having to switch the thermostat from heat to cool, it just knows what to do.

    A fantastic device. I think it is overpriced, but I still bought one and I am very happy with it.

    4 of 7 people found this useful