• 4.0 out of 5 stars

    Love our Nest

    • Written by from Newberg

    We've had our Nest for more than two years now, and have had very few issues. Our house is only 4 years old, and installation took 15 minutes.

    The largest issue we've had is intermittent connectivity issues, which seemed to be resolved once I dug up my older WIFI router and created a dedicated network for only the Nest devices. Since I did that early on, we've had very near 100% uptime since.

    It paid for itself in lower energy bills in less than a year. YMMV. The latest app revision is excellent, and we couldn't be happier with our Nest.

  • 4.0 out of 5 stars

    Great Solid Product

    • Written by from Plymouth

    Been using the Nest thermostat and Nest Protect's for a few years and no huge complaints. I've never had any significant issues with the thermostat except for a few software issues that were quickly remedied by updates. Im not sure what issues the other reviewers have had with significant temp drops, since its set up with auto temps and a safety feature that will turn the heat on if it gets under a certain temp. I had the 'Offline' issue but that was fixed with some network troubleshooting. I can definitely see how it saves me money on oil as we've used much less oil in the past two years having the Nest. My only complaint is the difficulty getting support on their website. Since theres no live support or email support, you have to call them, which when I work during the day of their support hours, It can make it difficult. But as far as the hardware itself, its fantastic. Has more than paid for itself.

    2 of 3 people found this useful

  • 4.0 out of 5 stars

    Great thermostat

    • Written by from Rockland

    I bought the first Generation and it worked well till they upgaded the software and everything went crazy and I was about to get rid of it because I couldn't find a solution and I notice that most new thermostats require the C wire so I changed the wiring to 5 wire and added the C wire and everything is working great since I made the changes so hopefully this may help other to fix there problems.
    If it wasn't for the problem I had I would of gave it a 5.

    5 of 8 people found this useful

  • 4.0 out of 5 stars

    Excellent Product & Very Easy to Install !!!

    • Written by from Pointe-Claire

    I love the Nest Learning Thermostat. It worked exactly as advertised and was very easy to install. They even provide you the tools to do the work ! The only reason I did not give it 5 stars is because of the limited reports you can get. It would be nice to be able to get fancy reports and graph. Other than that, works perfectly and the auto-learn features works great. It's nice to be able to remote control the unit from anywhere ! Love it ! Love it ! Love it !

    4 of 7 people found this useful

  • 4.0 out of 5 stars

    Makes saving energy more interesting and fun.

    • Written by from Thunder Bay

    I replaced my old programmable with the Nest after reading a great deal of positive reviews. They were right, it's just fantastic. I believe it is saving energy. The temperature feels more constant and more comfortable overall. It leaves little to be desired, except a few things. For one, the app that controls it should provide more information and graphs on the main screen. It was easy to program. I would recommend to anyone that can afford one. It is said they pay for themselves in less than two years. Time will tell.

    5 of 7 people found this useful

  • 4.0 out of 5 stars

    Great product

    • Written by from Salt Lake City

    Found the Nest by chance and purchased it on the spot. Easy install and intuitive controls via the App. I would recommend this product to everyone.

    3 of 8 people found this useful

  • 4.0 out of 5 stars

    Once its properly installed it is great.

    • Written by from Maple Ridge

    I had a two wire thermostat, gas fired furnace installation.
    While the instructions state that this type of installation is straight forward and will work, it quickly became apparent that this is not the case.
    The unit has an internal re-chargeable battery that charges itself while the heating circuit is closed and the furnace is running when in used a two-wire thermostat system. The problem with this is that the heating system may not be active for a long enough time to fully charge this battery.
    This was the case in our installation and it was not long (about 10 hours after installation) before the battery was discharged to the point where the Nest would not function.
    To ensure that the battery does charge on a regular basis I ran a third wire from the thermostat to the furnace and connected this to the continuous low-voltage supply at the furnace thermostat wiring panel. This wire is referred to as a "C" wire and the "C" terminal on our furnace wiring panel was clearly marked with a "C" making it easy to complete this installation on my own. Having done this I have had no problems with the unit and it works exactly as promised in all of the literature.
    The "self learning" function works great and the ability to activate and control the Nest from wherever I have an internet connection and my iPhone or iPad is outstanding.
    We have been using the Nest for over one month now, during a particularly cold period, and can already see a difference in our overall power consumption. While this may be due to any number of other factors I feel that this product has contributed.

    20 of 26 people found this useful

  • 4.0 out of 5 stars

    C wire needed but then all is good

    • Written by from Glenwood

    Good - easy to use free app, sleek, simple, great phone help

    Bad - needed C wire, suggested Pro install would bump cost into other more robust system price range such as Honeywell

    I was lucky I had an unused wire in the wall and was able to run 24v from my plenum heater panal. Happy now, but almost did not work. Talked with a local installer who said he always ran C wires to the unit.

    21 of 25 people found this useful

  • 4.0 out of 5 stars

    I was skeptical

    • Written by from Holly Ridge

    I recently purchased my first home and the first thing that I noticed was an incomprehensible programmable thermostat. The instructions were provided, but the thing requires an advanced degree of technical expertise in order to operate it... oh and it was beige and ugly. When I did use it, I would change the temperature manually but even then it would 'forget' after a day or two and return the temp to some hidden factory setting stored in its memory.

    Being a gadget-geek, I was browsing the Apple store for one of my wife's christmas gifts (an iPad mini which she has yet to put down... the diamond tennis bracelet however is still in the box. I love my wife!) I noticed the nest and made an impulse buy mostly for the elegance of it's design and implied ease of use. Upon installation, I was not disappointed. I did my own installation. As other owners have mentioned, the Nest is MUCH smaller than a typical programmable thermostat. I for one broke out the plaster, sandpaper, and touch up paint... I like things that are simple and intuitive. You can use one of the enclosed backing panels, but it simply will not be as clean and streamlined.

    I love the iPhone and iPad apps, which allow me to create a manual schedule - a constant 68 degrees. And when you set it at 68, that is where it stays. That doesn't sound like much, but it was a new experience for me... a much appreciated one.

    The only issue I had was connecting it to my Airport Extreme. I maintained a hidden network, and Nest simply could not maintain a connection... after calling customer support (who are amazing) I decided to unhide my network and it worked without issue.

    19 of 24 people found this useful

  • 4.0 out of 5 stars

    Wow! Smart product. Great start.

    • Written by from Liberty Township

    Nest is a GREAT start! Here's how it could be even better.

    Missing features:
    -Outside temp displayed on screen.
    -Forecast (hourly and or weekly) displayed on screen.
    -Integrated usage of hourly temp web predictions to anticipate whether or not it needs to heat or cool or if it can just wait for the home temperature to adjust naturally. Why do I want my thermostat to cool my house 1 hour before the temp is predicted to drop? Nest has access to this data via WiFi.
    -Phone app GPS to learn when I'm away and when I'm headed home.
    -Developer app support (3rd party app development). I don't need to play Angry Birds on my thermostat but I would like to learn what a community of developers would dream up. I'd buy a cool app or two.
    -Centralized NEST hosted forum for feature suggestions and bug troubleshooting.
    -Monthly usage summary that suggests slight reprogramming changes that could maximize efficiency and instant implementation if user confirms.

    56 of 72 people found this useful