• 1.0 out of 5 stars

    Don't Waste Your Time on this Product!

    • Written by from Milton

    I purchased the starter set with 2 extra bulbs. Like the other customers, hardware works great, but the App is horrible. It is not intuitive, unstable, not reliable, and when you try to sync across multiple devices, it gets even more complicated. The bottom line is that I was led to believe that I was purchasing a system, not just light bulbs.

    I spent two days trying to get this to work, and I will be returning them, with no support from Philips, after multiple requests.

    Really disappointed in this product. My opinion is to wait to see what their competition can do with this concept.

    21 of 33 people found this useful

  • 5.0 out of 5 stars

    Amazing!

    • Written by from Burlington

    These things are great! Much brighter than expected and you can turn them off over wifi too! Product of the year for sure. So happy I was able to pick one up in store as they are on backorder online...

    10 of 11 people found this useful

  • 2.0 out of 5 stars

    Not Really Worth it....

    • Written by from Rancho Santa Margarita

    I bought the 3 bulb starter kit, LED strip at my local apple store. When I brought them home I was quickly disappointed. The lights themselves aren't very bright and barely lit up my rooms and walls as well as I thought they would. The LED strip was much shorter than I expected and also wasn't very bright considering it's a $90 dollar item. Also, when all of the lights were grouped the LED strip would not match the same color of the bulbs.

    The one thing that really bothered me was the blue color - I could not get that deep dark vibrant blue that I really like. The color picker on my iPhone shows you colors to choose from but the lights cannot produce all of them. The deep blue was more like a light blue/purple.

    On a positive note: The setup is really quick and easy, the warm colors are really nice - especially the red.

    I ended up returning these the next day because I just couldn't justify the cost/value. If you're willing to spend a lot of money for color bulbs LIFEX makes an amazing color light which is really bright and the blue is so deep you can almost make it like a black light. I may consider buying HUE bulbs in the future when they can produce a more powerful and color rich bulb. Its only a matter of time until these LED bulbs will get cheaper.

    10 of 12 people found this useful

  • 4.0 out of 5 stars

    A new approach to everyday lighting

    • Written by from Everett

    I'm impressed. Build quality looks superb. The bulbs are attractive, and importantly to me, the color rendering index (CRI) is > 90, far better than CFLs. That’s even better than most other LED bulbs. Tomatoes look red, not dull. I was delighted that these bulbs gracefully ramp up to full brightness when power is applied, and no warm up time like CFL. Brightness is indeed comparable to 50W incandescent in my testing, just right for my living room lamps. Color is stable through the entire dimming range.

    The iOS software works OK to get started, but leaves me wanting more. I expect it to improve along with 3rd party offerings. Already, I have enjoyed having the lights dim down to a cozy candlelight as my evening winds down, then to wake me up in the early morning with dawn simulation. Tuning the white balance of the lamps for study, reading, or relaxing is great. Other colors are fun, too, perhaps for accents or parties.

    Pricing? The main cost of these bulbs is the premium pure color high-efficiency LED chips and individual drivers. Philips did not skimp here. To bring the cost down and brightness up, they'd have to switch to white phosphor LEDs, which would defeat the purpose and reduce light quality. Remember, with each bulb, you are also getting a wireless network dimmer, on-board flash memory, and tunable color. Compare to other home automation kits paired with dimmable LEDs/CFLs.

    I hope Philips releases additional bulb formats, i.e. for track lighting and recessed cans. I'd also like to see ZigBee compatible accessories for control, such as wireless wall switches to flesh the system out. It’s great that Philips is using open standards for these bulbs and inviting developers to create new ideas.

    13 of 18 people found this useful

  • 2.0 out of 5 stars

    Good, But I Expected Much Better

    • Written by from New York

    I rated 2, but it could have been 3, depending on what is most important to you below. I won't rehash what others have written, but here are some bullet points:

    Good:

    > Very easy set up. There are three steps. Simple. Good Job.
    > Well made. The lights and base seem like solid, well-made products.
    > Cool factor. Nice customer experience. Nice packaging and presentation. You feel like you're about to experience a whole new thing - and you are.
    > The lights work well. They are very responsive to the changes you make in the app (just like some of the videos you have undoubtedly seen).

    Needs Improvement:

    > Brightness. This is huge for me. The bulbs - even at their brightest - are not bright enough. They are good for ambiance, not not nearly bright enough for my small (170 sq. ft.) bedroom/office, in which I have 2 of the 3 bulbs.
    > App UX needs work. After a while you get how to use it, but it needs to be more intuitive and faster. Speed is key. More of a dashboard control for quick and easy settings. I'll bet some good UX folks could come up with the "right way" do this app.

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Great bulbs, easy to control

    • Written by from Inman

    I cannot say enough good things about these light bulbs. What at first seems like a steep price for light is actually a great investment when you consider all that these lights do. I use them in my home office, and they provide more than enough light (with only 2 bulbs in the room, mind you) to do work at night. I particularly like the ability to set the color of the bulbs to match your mood. For working, the "Concentration" mode is especially helpful.

    One additional feature that's useful is as security lights. You can set these lights to turn on and off at a specified time, or you can turn them on or off remotely using the Hue portal. Great for when you're traveling and want to leave a light on; or, if you're coming home late at night.

    9 of 10 people found this useful

  • 3.0 out of 5 stars

    Hue shortcomings

    • Written by from AUSTIN

    I have two noteworthy shortcomings of the HUE app that might influence your purchase decision. I might NOT have purchased the starter kit if I was aware of these. I hope that they are corrected in a third party app (as Philip's support suggests) or Philips corrects them in a future release. 1.) The scene alarms (timers) can only be set 24 hours in advance while connected to your home network. You can not create new scenes unless you are on your home network. 2.) Scene alarms are not persistent. After 24 hours away from your home network, the only thing you can do with the app is turn the lights on/off, adjust brightness and adjust light color remotely. This does not replace light timers.

    9 of 10 people found this useful

  • 5.0 out of 5 stars

    Great

    • Written by from Leeuwarden

    The best Christmas present! It works great. The cons mentioned by others are surely true, but I am sure in future updates of the app there will be improvements e.g. more settings for time (on and of). Now limited.

    8 of 8 people found this useful

  • 5.0 out of 5 stars

    Fantastic Product!

    • Written by from Lodi

    As a colorblind person I didn't know how much I would be able to appreciate this technology however I was blown away by how well it works and how much thought was put into the design of the controls. The app is amazing, the gateway works so quickly and effortlessly that you truly forget it's even there, and the bulbs are literally plug and play! I highly recommend this product and am eagerly anticipating purchasing more bulbs to add to the rest of our fixtures.

    My only point of criticism is that I wish I could enter the color temperature (in degrees K) for a given bulb. This makes it a very useful demonstration piece and would help me in explaning lighting technology to others.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    Low lights not so low. Timers Fail.

    • Written by from RENO

    I've got 4 bulbs, two down lights and two blooms. I'd like to change the lighting every hour with a 9 minute fade. Too much to ask. There are always different bulbs that go out night-after-night instead of fading to the next scene. Sometimes they all go out. Sometimes this one or that one, I'll never know which will malfunction. When I tap the icon for what's supposed to be on, they all come on as expected, so it's not that the scene is not configured correctly. Checked and re-checked and all the timers are in place, all the bulbs selected for every day of the week. If it is something I'm doing wrong, someone needs to build a much better interface, but doesn't seem like an OE [operator error] at this point.

    I'd like some really low light for movie night on the order of low movie theater red lights to keep the pupil engaged. Can't get them low enough and when you try **BAM** they go out. Same when they come on. You can set a 9 minute fade-in all you want, the lights will noticeably bang on. Pretty irritating when you are trying for a pleasantly subtle fade-in.

    11 of 15 people found this useful

  • 4.0 out of 5 stars

    Great product. App is pretty powerful, despite what "they" say.

    • Written by from San Francisco

    I bought Hue about four weeks ago. I figured I would wait a month before writing a review to see if there might be any stability issues. Everything has worked pretty much as well as the day I set the system up.

    Based on the reviews out there that I read before I bought my starter pack, I thought that my 2 cents worth might help those thinking of buying. I have so far been very impressed with this product. Like others here I did have some problems setting Hue up, but nothing that couldn’t be solved with a search of a forum and about half an hour. As mentioned in some other reviews, I was unable to access the alarm feature in the Philips app and got a message that the firmware on the bridge needed updating, yet the settings menu in the app showed the software was up to date. A forum post suggested disconnecting the power to the bridge and reconnecting after updating the iOS app and the bridge then updated automatically and everything worked fine after that. Initially I also had some lights showing off or out of range but that problem seems to have sorted itself out once the bulbs found each other. I understand that Hue bulbs create a mesh network so you only need one light in range of the wifi network and other bulbs will relay the signal to each other.

    There has been a lot of criticism of the Philips app which is in some ways justified, but I think is a little overwrought. Yes the user interface and user experience leave a lot to be desired, but think of what you are asking from the app. Most apps do one or two things and that’s it. Like catapulting an angry bird at a target, or telling you which way is north and if your desk is level, or does a bunch of things in a linear fashion. But think for a minute what you are asking the hue app to do. It can control up to 50 lights in any permutation or combination, in brightness settings of 1 to 100, in any one of 16 million colors (OK, realistically about oh, 10 distinguishable colors). I don’t really remember my high school statistics, but that is a lot of possible combinations - billions and billions? Added to which, you can set timers, alarms, use the app remotely if you set up an account on the Hue website, and control the lights via ifttt.com. All of which I have done with relative ease.

    OK, the app is not perfect, but take a few hours to determine its logic, patterns and functions and you will realize how powerful this set up is. I didn't give Hue five stars simply because individual bulbs are currently too expensive for me to consider buying enough bulbs to create a comprehensive lighting system in my home.

    8 of 9 people found this useful

  • 3.0 out of 5 stars

    No Bridge Found Error Message

    • Written by from La Verne

    My app keeps coming up with the message saying there is NO BRIDGE FOUND. It can not locate my bridge. I have everything connected the way it should be but nothing works. All of the lights on the bridge are lit and the globe looking one is now blinking. There is no number to call, I have submitted an email and no response.

    I will add that when this device did work, I had a blast with it and multiple friends have bought it since. It seems as though that the NEW APP UPDATE had something to do with this problem. Well I guess it is now time to sit and wait and pray that a new update comes out soon or I have just wasted $200. I hope this helps you and hope yours works if you purchase it and hope mine gets fixed because its cool when it works!

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Hue JUST GOT BETTER!

    • Written by from Woodhaven

    Now Hue owners can use IFTTT to control lighting in innovative new ways. Mine are set to turn blue as a notification of rain, strobe for rent day reminder, turn on and off upon arrival or departure from home. You can set many other alerts like changing to your fav sports team colors when ever they are about to play a game. Blink or change color when you get an email from selected email address. They can also respond to communications and photos posted on your Social media sites.
    IFTTT gives you a phone number upon free registration for SMS interaction with the hue bridge.
    My fave has got to be using the ifttt phone number to voice control the lights. " Siri to Tell "Edison #off, #on, #dim.
    Get this, love it run out and get more bulbs!!

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Awesome! Especially with new geofencing capability!

    • Written by from Cupertino

    We started with the starter kit 1 month ago and are now up to 7 bulbs. It was supposed to be a "toy" for us but wound up being very practical because:

    * Wonderful to control lighting color for various activities like TV, cooking, reading, etc.
    * Great to control lights remotely, turning them on (for our pets) or off when we forgot.
    * The new geofencing turned on the lights as we drove into the driveway, even with the Hue app closed! (You do have to start it at least once on your iPhone and logon to meet hue)
    * We can now go to bed and turn all the lights off, no more "who's getting up to do that".
    * Since they are so low in power, we can leave some dim as night lights. They max at 8.5 watts, a normal nitelight is 3-7 watts!
    * We replaced our high end dimmers ($45-60) and simplified wiring.
    * If you have multiple bulbs on a dimmer you can now dim each light in a room (or patio) independently!
    * We use timers to turn on Living Room at 8:30, kitchen night lights at 08:30, bedroom night lights at 11:00.
    * My wife finally got her "disco" ball she always wanted in the kitchen, she plays music loud while cooking and the hue has strobe effect with an additional app.

    You get the idea, I don't normally take the time to write reviews but this product far exceeded our expectations. And as for cost... well worth it, saves energy and no need to install dimmers. This is the future of lighting. For now it's hard to replace all lighting because there are no hardware controls for them, some rooms are impractical to run from IOS like a closet, bathroom, etc. However, when turned off/on they default to white. We use IOS to control on/off of all inside Hues, but patio switch controls on/off and IOS control color, etc. We were initially concerned about being only equivalent to a 50 watt bulb, they were plenty bright and if made white, they looked brighter than 60 watt bulbs. We purchased ours are Apple stores.

    10 of 13 people found this useful

  • 5.0 out of 5 stars

    Great idea, great product

    • Written by from Fort McMurray

    I never write reviews but after reading the reviews here I was iffy about buying these but went ahead and did so anyways. They are Great. Yes they are pricey, but what from apple isn't? You buying something that is basically one-of-a-kind and that no one else sells. Stop whining. As for the app it is a touch non-user friendly, but for the complaints that I am seeing on here they are lies. There is a color selector (Not just picture matching), its not slow (its your wifi), and people talking about ONLY Apple compatible... Look at your URL. Your on the APPLE STORE. Sorry about the rant to everyone else.

    12 of 17 people found this useful

  • 4.0 out of 5 stars

    A new way to light a room

    • Written by from Vancouver

    I recently bought this starter pack and was quite amazed. The Phillips Hue definately introduces a number of new options to light a room.

    The setup was a breeze - much easier than I expected. I had the whole thing up and running in a few minutes. The experience of creating your online account and tieing it to your home system could be made a bit more intuitive, but it is do-able.

    Really love the light options available, including the programming of the times and which lights.

    My only frustration with the system is it is very photo based. What I mean is that to create a scene (which is basically choosing which lights are used and what colours) you have to select a photo. I can understand why because they want to help you re-create a scene; however, if you are wanting to do something like have lights a certain group of colours for a party, etc., you first have to find a photo that has those colours in it. If you could simply choose, if you wanted, to see a RYG colour wheel and choose the colours that would make it easier to program too.

    10 of 13 people found this useful

  • 3.0 out of 5 stars

    fun but iOS app is lacking

    • Written by from Phoenix

    The lights themselves are pretty fun to play with. And the system is super easy to configure and works just great. That said, the iOS app is severely lacking some very major features (like turning all the lights on, there's one for "all off" but none for "all on" durrrr!!!! And the iPad app flakes out in navigating your photo collection.

    Also interesting to note ... Philips has said they are giving up on the consumer market ... and I'm not sure what this will mean for continued support. Also extra bulbs are extremely difficult to acquire (only available via the Apple Store if at all!).

    9 of 11 people found this useful

  • 5.0 out of 5 stars

    One of the Years best products

    • Written by from Evergreen Park

    I have no Idea why this product isn't being marketed better. I absolutely love it. Easiest setup, works exactly as it says. It also works great with the Android app. I'd give it 6 stars if I could.

    10 of 13 people found this useful

  • 4.0 out of 5 stars

    Hardware is great...software needs work.

    • Written by from Toronto

    The lights themselves are great. They are pricey, but worth it--I bought 3 more bulbs less than a week after buying the starter pack! I wish they would dim a bit more as the dimmest setting seems bright when coming on in the morning. Wish they could do a bit deeper colours -- the red comes across a bit pink and the green a bit lime.

    The software is another story. It is a great start, but has a LONG way to go--I keep checking the app store hoping for a upgrade. As mentioned by several others, the lack of a multi-day scheduling system is a problem. The scheduling does not sync across multiple devices. For some reason the schedule seems to turn itself off on occasion randomly. I wish you could permanently group some bulbs, rather than need to do it on a Scene by scene basis -- I have two rooms with multiple bulbs and generally dont need my bedroom lights turning on when I change the scene in my living room. You can do it but it is a manual pain.

    Buy this product! I love it and want philips or another 3rd party developer to make the software to make it complete!

    11 of 15 people found this useful

  • 5.0 out of 5 stars

    Tough to find but worth the effort

    • Written by from Toronto

    Simply put, this is a must-have for every technophile/geek out there. Setup is ridiculously easy and fast. The app is pretty intuitive and works well. The only thing it lacks is the ability to set different timers for weekdays vs weekends, but that is a very minor concern. I've only had this a day and I can't imagine ever going back to regular light bulbs again.

    The only "bad" thing about it is the lack of availability. I finally managed to get my hands on a kit by calling Apple Stores repeatedly until I finally found one that had it in stock. But trust me, this is completely worth the effort of tracking it down. It's a fantastic product that simply does what is expected of it and does it well.

    7 of 7 people found this useful