• 2.0 out of 5 stars

    not enough light

    • Written by from Emery

    I replaced 3 700 lumen CFLs with 3 Hue 600 Lumen bulbs. The ability to change colors was great but there was not enough light to read comfortably so I am returning them. When they have brighter bulbs I would buy it.

    13 of 16 people found this useful

  • 1.0 out of 5 stars

    Bulbs are brilliant. Don't expect consistency from the pretty (poor) app.

    • Written by from San Francisco

    Don't try to edit a scene on your iPhone. Even as you are designing it, the bulb colors and brightness settings will change without warning.

    The settings will change even after you have saved them.

    And if you try to edit your edited scenes on your iPad, the changes you made on your iPhone will not be transferred to your iPad. Scenes that you deleted on your iPhone will still appear on your iPad.

    The cute handwriting font used to label scenes is unreadable.

    Dear product manager: redesign this product from scratch. Watch users as they try to use it.

    16 of 22 people found this useful

  • 4.0 out of 5 stars

    Great Product

    • Written by from El Paso

    this product is great i absolutely recommend for anyone thinking of buying.
    the only reason i don not git if 5 stars if because of the price and the app.
    the app needs work and more features, and 150 sounds more reasonable price.
    the bulb could also have a better price at 40dllrs

    11 of 12 people found this useful

  • 2.0 out of 5 stars

    Not ready for prime time...unable to add additional bulbs

    • Written by from Boston

    I purchased the starter pack (3 bulbs) and it was fantastic. So much so, that I purchased 4 additional bulbs for another room. I have attempted to add the additional bulbs to my bridge to no avail. I went so far as to plug the bulbs into a light socket NEXT to the bridge and try to get the system to find them using the search function on the iPhone App. No luck. I think there must be a bug as I have been unable to get it to work with more than 3 bulbs. On the verge of returning this, which is unfortunate, because this would be an amazing product if it worked.

    17 of 24 people found this useful

  • 4.0 out of 5 stars

    Great concept, awesome product, dreadful app

    • Written by from Novato

    Just adding my 2 cents and agreeing with many.

    The good
    Very easy setup. Had this working in about 5 minutes.
    Lighting from bulbs is gorgeous - changing colors is really fun.
    Setting up localized lighting within a room is something to behold
    Overall it's good value

    The bad
    The app is terrible - badly designed and very frustrating
    You can't change colors of more than 1 bulb simultaneously
    The timer is crude and almost useless
    The app does not allow you to manage individual rooms

    The future
    This system will take off when we get some 3rd part apps
    Potential is amazing
    We need some spotlight bulbs
    Would love to see a 75w power rated bulb versus current 50

    12 of 14 people found this useful

  • 2.0 out of 5 stars

    Lame App, Cool Lights

    • Written by from Rancho Mirage

    Only two stars, due to the lame App. Lights are great. Hopefully they will release brighter one in the future, but these are fine. The App is the worse, really. You need to use the App to control these lights, so the App is a big part of the "experience." The App is clunky, non-intuitive and very lame. It'll drive you nuts. Hard to tell at-a-glance if a light is on, and what color it is -- you have to dig into the App some. Sort of difficult to do real basic things. You can not, via timer, turn on lights, then brighten or change colors at a certain time, then dim, etc. Only on and off. Phillips needs to redo the App. I wonder if any of the App makers actually have these lights in their own homes? Seriously, use this App in a real environment once, and you'll be able to figure out how to make it better. Grandma and Grandpa should be able to "turn on lamp by couch, and make it green" in a second -- and they can not. They will need to dig around. Ugh. Other than that, the lights are cool, the App is so freaking lame.

    11 of 12 people found this useful

  • 5.0 out of 5 stars

    Installs in minutes...works flawlessly.

    • Written by from Memphis

    No issues yet. I hear about it possibly not working remotely, but I personally don't even see the need to change my lighting while I am out of the house.

    14 of 18 people found this useful

  • 3.0 out of 5 stars

    Great if you don't experience stability issues

    • Written by from Ottawa

    Received these as a present. Have had them for about 3 months. Initial set up was easy. Just follow the simple steps and you will get it all set up on your home wifi. Setting it up to access outside of your home wifi is not as obvious but easy once you figure it out (best way to do so for me was to disconnect my iPhone from my home wifi and follow the prompts in the Hue app after doing so).

    Once you get it set up it works great. All in all it must have taken me less than 15 min for the full setup. I also really like the fact that if you are away from your wifi and there is an internet or power outage, once everything comes back the Hue system restarts to work without you having to do anything (which has not been my experience with other systems). This is particularly useful when you are on vacation. The app is great to play with as well and the luminosity of the lamps is great!

    So, why only three stars? Because of a well documented issue with the bridge. After a few days the connection from the bridge to the internet stopped working. Wifi still worked, so I could control the lamps from inside my wifi but not from outside of it. This is well documented online with many potential solutions that I tried and did not work. In the end, after a very frustrating couple of days, only a hard reset did the trick (deleting application, closing account and opening new one with Hue portal, resetting router, modem and hue bridge).

    It has now been working without an issue for a while, but the fact that the issue I faced is still being documented and does not seem to have a clear solution is a major problem for me as it makes it hard to know when it may stop working again.

    I still have the hue and really like it, but this uncertainty warrants a deduction of 2 starts from me.

    9 of 9 people found this useful

  • 2.0 out of 5 stars

    Great Idea But, everyone that I know seems to have issues

    • Written by from Los Angeles

    Only made for indoor use, and with a single day program not a full month or even week long program. (Meaning you will have to set the time each day) if you desire different timing each day. You can not program it for a 30-day duration.

    - Great Idea but not to much thought went into it.

    Bring it back. it's not worth the headache...

    13 of 17 people found this useful

  • 3.0 out of 5 stars

    No fade in or fade out

    • Written by from Barcelona

    Overall the product isn't bad but it has 2 big problems:

    1 - It doesn't fade in / fade out. Simply switch on or off! To switch lights out and on a timer can do it for less money. The advertisement video clearly shows it, but after several attempts I couldn't do it.

    2 - doesn't memorize the alarm, you have to set it each day, again the timer does a better job that this system.

    I leave also a suggestion, integration with iCloud to avoid the double work of doing the same light scenes on several devices

    13 of 17 people found this useful

  • 3.0 out of 5 stars

    Timer work?

    • Written by from South park

    hi everybody, pretty much same review, great lights, not so great software, bad app.

    but, I cannot get the timer to work either on or off. no matter what I selecrt, 3 or 9 minute fade in or out they come on fully bright or shutoff right away,

    Any ideas??

    12 of 15 people found this useful

  • 5.0 out of 5 stars

    Great Product, Excellent Light (and Plenty of it)

    • Written by from Aurora

    I'm not sure where the reviews about "Not enough light" are coming from. The lights put out more than enough light to fill a room. I have four of them in about a 10 x 10 foot office, and only during the day are the lights on full strength. At night they are always dimmed in one way or another.

    For high ceilings, this may be an issue. But for regular rooms they are just fine. Don't be afraid of people who seem to not have enough light. I read all the time for my work--constantly. I do have an elbow spotlamp on my desk for direct reading at night but I always needed that, even with traditional bulbs.

    I'm giving this product 5 starts to open, because for an EARLY ADOPTION product it is excellent. We have a solid wifi connection and have none of the delay issues many have reported. A good wifi connection is key. The app and the options really need to be improved over time, but that is expected and I'll amend my review as needed if they don't keep pace.

    Finally, they do need to get better about the bases, labeling, and adding zones to groups of bulbs. This product would be a bad mature product if these were not addressed. That said, we're still in the early adoption phase and so far they have heavily exceeded expectations with a beautiful, useful, and imaginative product. Gone are the ugly CF lights and hot incandescent lights that bugged me for years. I can hardly imagine going back to just regular bulbs at this point. It would be like going back to black and white TV.

    11 of 13 people found this useful

  • 5.0 out of 5 stars

    Fantastic

    • Written by from PORTLAND

    I can't think of any praise that hasn't already been given, so I'll speak to a couple of the criticisms here that a Philips engineer spoke to in a differrent forum. The lights don't go dimmer because that would change their color and Philips wants the colors to stay accurate at all brightnesses. The green is more of a lime green so it's not a true red/blue/green light. This was done to give the beautiful whites produced by the lights.

    The software is admittely "basic" but more functionality is on the way and there are already two third-party apps in the App Store with more to come. Developers are writing scripts and web-based apps that run from your Mac or PC to control the lights.

    Compared to "normal" high end LED lights, the price is over double but that's like comparing a butter knife to a food processor. All LED lights are very efficient and the amount of electricity costs you save from the moment you turn them on recoups the purchase price (how quickly depends on how much your electricity costs, but one estimate is saving $65US per year). Then multiply that times the 22 or more years they will last. And don't forget the cost of the incandescent bulbs that burn out. They are cheap but think of how many you will buy over 22 years. That alone chews up a majority of the cost of one of these LED bulbs.

    Can you tell I like them? :) The kids do too. They love changing the colors and I bought the disco app. It sounds excessive to change the lights, but being able to turn them on/off from another room and to dim them when we're watching a movie or crank them up when we're putting a puzzle together is very cool. Right now my daughter is pretending to sleep and all the lights are very dark/dim blue to simulate night.

    I wrote a little script that sets the lights to green and red (for the holidays). Every minute they change to the other color (alternating between green and red). Good silly fun.

    Anyway, enjoy!

    9 of 9 people found this useful

  • 5.0 out of 5 stars

    Amazing!

    • Written by from Burlington

    These things are great! Much brighter than expected and you can turn them off over wifi too! Product of the year for sure. So happy I was able to pick one up in store as they are on backorder online...

    10 of 11 people found this useful

  • 4.0 out of 5 stars

    A new approach to everyday lighting

    • Written by from Everett

    I'm impressed. Build quality looks superb. The bulbs are attractive, and importantly to me, the color rendering index (CRI) is > 90, far better than CFLs. That’s even better than most other LED bulbs. Tomatoes look red, not dull. I was delighted that these bulbs gracefully ramp up to full brightness when power is applied, and no warm up time like CFL. Brightness is indeed comparable to 50W incandescent in my testing, just right for my living room lamps. Color is stable through the entire dimming range.

    The iOS software works OK to get started, but leaves me wanting more. I expect it to improve along with 3rd party offerings. Already, I have enjoyed having the lights dim down to a cozy candlelight as my evening winds down, then to wake me up in the early morning with dawn simulation. Tuning the white balance of the lamps for study, reading, or relaxing is great. Other colors are fun, too, perhaps for accents or parties.

    Pricing? The main cost of these bulbs is the premium pure color high-efficiency LED chips and individual drivers. Philips did not skimp here. To bring the cost down and brightness up, they'd have to switch to white phosphor LEDs, which would defeat the purpose and reduce light quality. Remember, with each bulb, you are also getting a wireless network dimmer, on-board flash memory, and tunable color. Compare to other home automation kits paired with dimmable LEDs/CFLs.

    I hope Philips releases additional bulb formats, i.e. for track lighting and recessed cans. I'd also like to see ZigBee compatible accessories for control, such as wireless wall switches to flesh the system out. It’s great that Philips is using open standards for these bulbs and inviting developers to create new ideas.

    13 of 18 people found this useful

  • 1.0 out of 5 stars

    Truly horrible execution of a fantastic idea

    • Written by from Las Vegas

    I jumped at the opportunity to purchase 10 of these bulbs and the accompanying "bridge" to control them. Eagerly set up all of the lights, layer with the fantastic array of color possibilities, set up schedules and then stood back waiting for my lights to come on and off, fading in and out, illuminating this room at this time and another room at another time...and then...reality smashed the dream. The software does not work as advertised. I does not hold the programs. The lights do not come on and off as programmed. The fade in and does not work. It takes forever t login remotely and turn the lights on and off from, whatever place you happen be in. DO NOT BUY THESE LIGHTS UNLESS YOU WANT TO WASTE TIME WITH THEM DAILY!

    27 of 46 people found this useful

  • 2.0 out of 5 stars

    Good, But I Expected Much Better

    • Written by from New York

    I rated 2, but it could have been 3, depending on what is most important to you below. I won't rehash what others have written, but here are some bullet points:

    Good:

    > Very easy set up. There are three steps. Simple. Good Job.
    > Well made. The lights and base seem like solid, well-made products.
    > Cool factor. Nice customer experience. Nice packaging and presentation. You feel like you're about to experience a whole new thing - and you are.
    > The lights work well. They are very responsive to the changes you make in the app (just like some of the videos you have undoubtedly seen).

    Needs Improvement:

    > Brightness. This is huge for me. The bulbs - even at their brightest - are not bright enough. They are good for ambiance, not not nearly bright enough for my small (170 sq. ft.) bedroom/office, in which I have 2 of the 3 bulbs.
    > App UX needs work. After a while you get how to use it, but it needs to be more intuitive and faster. Speed is key. More of a dashboard control for quick and easy settings. I'll bet some good UX folks could come up with the "right way" do this app.

    10 of 12 people found this useful

  • 5.0 out of 5 stars

    Great bulbs, easy to control

    • Written by from Inman

    I cannot say enough good things about these light bulbs. What at first seems like a steep price for light is actually a great investment when you consider all that these lights do. I use them in my home office, and they provide more than enough light (with only 2 bulbs in the room, mind you) to do work at night. I particularly like the ability to set the color of the bulbs to match your mood. For working, the "Concentration" mode is especially helpful.

    One additional feature that's useful is as security lights. You can set these lights to turn on and off at a specified time, or you can turn them on or off remotely using the Hue portal. Great for when you're traveling and want to leave a light on; or, if you're coming home late at night.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Bridge connectivity not stable

    • Written by from Mobile

    First the good news: when the bulbs are connected to the bridge, you can control them any way you want. The light is bright, and doesn't look like an LED.
    I wonder if I am the only one who has this problem, but the bridge disconnects from the internet and the bulbs intermittently, sometimes several times a day, sometimes it runs w/o problems for some days. Only power cycle helps, and no, a complete reset doesn't work.
    Timer: until now the system is not reliable at all.
    APP: sometimes it works well, sometimes it cannot connect to the bridge ort the internet even though all three blue lights are on.
    No support link on their homepage.

    11 of 14 people found this useful

  • 3.0 out of 5 stars

    Hue shortcomings

    • Written by from AUSTIN

    I have two noteworthy shortcomings of the HUE app that might influence your purchase decision. I might NOT have purchased the starter kit if I was aware of these. I hope that they are corrected in a third party app (as Philip's support suggests) or Philips corrects them in a future release. 1.) The scene alarms (timers) can only be set 24 hours in advance while connected to your home network. You can not create new scenes unless you are on your home network. 2.) Scene alarms are not persistent. After 24 hours away from your home network, the only thing you can do with the app is turn the lights on/off, adjust brightness and adjust light color remotely. This does not replace light timers.

    9 of 10 people found this useful