• 2.0 out of 5 stars

    Fade functionality doesn't work. Poor app, decent bulbs.

    • Written by from Seattle

    It's tough to give these a great review because the functionality doesn't work as advertised. You're supposed to be able to set up a timer to fade in and fade out, but all you get is instant on or instant off. The app is terrible, and anyone on here that tries to deny that probably works for Phillips or has some vested interest in this product's success. The coloring system works well and is kind of fun, so they're great if you are into constantly messing around with your lights. But the app makes this so painful, you just give up after a while. Right now, wishing I would have held off on buying these until I saw less negative reviews. Phillips still has a lot of work to do to make the software more functional. Suprising that the technology in the app is so far behind the bulb itself.

    20 of 25 people found this useful

  • 5.0 out of 5 stars

    Great idea, great product

    • Written by from Fort McMurray

    I never write reviews but after reading the reviews here I was iffy about buying these but went ahead and did so anyways. They are Great. Yes they are pricey, but what from apple isn't? You buying something that is basically one-of-a-kind and that no one else sells. Stop whining. As for the app it is a touch non-user friendly, but for the complaints that I am seeing on here they are lies. There is a color selector (Not just picture matching), its not slow (its your wifi), and people talking about ONLY Apple compatible... Look at your URL. Your on the APPLE STORE. Sorry about the rant to everyone else.

    12 of 17 people found this useful

  • 3.0 out of 5 stars

    Timer work?

    • Written by from South park

    hi everybody, pretty much same review, great lights, not so great software, bad app.

    but, I cannot get the timer to work either on or off. no matter what I selecrt, 3 or 9 minute fade in or out they come on fully bright or shutoff right away,

    Any ideas??

    12 of 15 people found this useful

  • 5.0 out of 5 stars

    Great Product, Excellent Light (and Plenty of it)

    • Written by from Aurora

    I'm not sure where the reviews about "Not enough light" are coming from. The lights put out more than enough light to fill a room. I have four of them in about a 10 x 10 foot office, and only during the day are the lights on full strength. At night they are always dimmed in one way or another.

    For high ceilings, this may be an issue. But for regular rooms they are just fine. Don't be afraid of people who seem to not have enough light. I read all the time for my work--constantly. I do have an elbow spotlamp on my desk for direct reading at night but I always needed that, even with traditional bulbs.

    I'm giving this product 5 starts to open, because for an EARLY ADOPTION product it is excellent. We have a solid wifi connection and have none of the delay issues many have reported. A good wifi connection is key. The app and the options really need to be improved over time, but that is expected and I'll amend my review as needed if they don't keep pace.

    Finally, they do need to get better about the bases, labeling, and adding zones to groups of bulbs. This product would be a bad mature product if these were not addressed. That said, we're still in the early adoption phase and so far they have heavily exceeded expectations with a beautiful, useful, and imaginative product. Gone are the ugly CF lights and hot incandescent lights that bugged me for years. I can hardly imagine going back to just regular bulbs at this point. It would be like going back to black and white TV.

    11 of 13 people found this useful

  • 3.0 out of 5 stars

    ONLY for Apple Products

    • Written by from Fort Lauderdale

    I read the reviews online and they were dead on accurate. The lights are great fun to play with and they have a full range of colors. They are not bright, about 50w. My biggest issue is I don't have an Apple device. I was using an Android and the app is still in development. No alarm, no timer and no remote connection. If you don't have an iPhone or iPad, don't bother. If you do, might be just the thing you're looking for.

    7 of 42 people found this useful

  • 5.0 out of 5 stars

    Can't Imagine my house without..

    • Written by from Davenport

    I can't imagine ever living without these beauty's, they have brought our electricity bill down they have already payed for themselves along with "Nest Thermostat" and their so fun! Dim, control, timers, etc.. You will not regret this purchase.

    6 of 14 people found this useful

  • 4.0 out of 5 stars

    A new way to light a room

    • Written by from Vancouver

    I recently bought this starter pack and was quite amazed. The Phillips Hue definately introduces a number of new options to light a room.

    The setup was a breeze - much easier than I expected. I had the whole thing up and running in a few minutes. The experience of creating your online account and tieing it to your home system could be made a bit more intuitive, but it is do-able.

    Really love the light options available, including the programming of the times and which lights.

    My only frustration with the system is it is very photo based. What I mean is that to create a scene (which is basically choosing which lights are used and what colours) you have to select a photo. I can understand why because they want to help you re-create a scene; however, if you are wanting to do something like have lights a certain group of colours for a party, etc., you first have to find a photo that has those colours in it. If you could simply choose, if you wanted, to see a RYG colour wheel and choose the colours that would make it easier to program too.

    10 of 13 people found this useful

  • 4.0 out of 5 stars

    Love the Hue

    • Written by from Salt Lake City

    Just picked Hue up a week ago and we love it. Installation and setup on our devices and iMac was a breeze. The color/lighting combinations are fantastic and endless. We will be expanding from the living room and kitchen into the study and bathroom. Would recommend this to anyone looking to upgrade to LED lighting in the home.

    2 of 5 people found this useful

  • 3.0 out of 5 stars

    Cool, mostly well done, but expensive

    • Written by from Briarcliff Manor

    I had this setup for a couple weeks before deciding to return them. Setup was pretty easy, everything worked as advertised. In general i just cant see spending the $$ on these for what they offer. I also would like some different size bulbs - i put these in my recessed lighting fixtures in the master bedroom and the leave too much space - they are smaller than a regular flood bulb that goes into a standard recessed lighting enclosure.

    i may try these again if the price comes down, or they offer more options. but right now, in my opinion, not really worth the money they charge.

    5 of 9 people found this useful

  • 1.0 out of 5 stars

    Good Idea but very dim light

    • Written by from hartford

    Very easy to set up and initially really cool. At night they are not bright enough to light up a room. They are more of a toy rather than a practical improvement in your living space. I had them in for a week and took them out cause It is silly to have to swap out Hue bulb with real bulbs just so you can see.

    26 of 35 people found this useful

  • 1.0 out of 5 stars

    Waste of Money

    • Written by from Prince George

    Was so excited to get this and am so disappointed in it... The app works intermittently. Turn off all lights and one of them stays on. Can't make it go off; actually had to switch the lamp off! Depending on where you stand in the house, the light that will be controlled will be whichever room your in, not any of the others, regardless of how you have them labelled! I wanted the system to set timers for off and on; this doesn't work either. Can't seem to use different programs for each light. It's all or nothing. Contacted Philips Hue support by email and no response for the past week...:( I would like my $ back.

    23 of 30 people found this useful

  • 2.0 out of 5 stars

    Good, But I Expected Much Better

    • Written by from New York

    I rated 2, but it could have been 3, depending on what is most important to you below. I won't rehash what others have written, but here are some bullet points:

    Good:

    > Very easy set up. There are three steps. Simple. Good Job.
    > Well made. The lights and base seem like solid, well-made products.
    > Cool factor. Nice customer experience. Nice packaging and presentation. You feel like you're about to experience a whole new thing - and you are.
    > The lights work well. They are very responsive to the changes you make in the app (just like some of the videos you have undoubtedly seen).

    Needs Improvement:

    > Brightness. This is huge for me. The bulbs - even at their brightest - are not bright enough. They are good for ambiance, not not nearly bright enough for my small (170 sq. ft.) bedroom/office, in which I have 2 of the 3 bulbs.
    > App UX needs work. After a while you get how to use it, but it needs to be more intuitive and faster. Speed is key. More of a dashboard control for quick and easy settings. I'll bet some good UX folks could come up with the "right way" do this app.

    10 of 12 people found this useful

  • 2.0 out of 5 stars

    Flaky is good in pastry not a tech product

    • Written by from NORMANDY PARK

    They "work" but not as advertised. The "recipes" for lighting don't stay set and will not follow the rules you set. The settings for the the lighting recipes are poorly designed and do not allow you to change colors easily (as of 2/2013).

    The lights do have a great color range and the color controls are interesting, but, there is a lot more UX that should have gone into the design of the App.

    14 of 16 people found this useful

  • 3.0 out of 5 stars

    Love It & Hate It

    • Written by from WEST LINN

    How can something be so cool in some ways be so lame in others?

    CONS:
    1) Bulbs in starter set are permanently tied to the bridge. The bulb are supposed to last 15 years. If the bridge has a problem then I lose $180 in bulbs

    2) I have two bridges, one in my home, one in my home office. I wanted to switch my extra Hue bulb from home to office. There was no intuitive way to do this or info on the website. I wrote Phillips tech support and they said, "Reset the bridge and ghost bulbs are forgotten." But wait a second. What if I was using 50 bulbs as it can do. To move one I have to forget 46 (not counting the three permanently tied to bridge).
    This is absurd!

    Phillips motto is "Sense and Simplicity." I got news for you Philips, all of the above makes no sense and it's not simple.

    3) The App is counter intuitive and the script font is useless to actually read.

    4) I have two bridges and can't name them. I have to recognize them by IP address. Obviously with only two bridges it's not difficult to remember which is which, but that doesn't make it any less lame.

    5) It's only 600 lumens. It's not going to be the primary illumination.

    PROS:

    1) It is really cool. We have a three paper lantern lamp and my professional artist wife spent a half hour dialing in her perfect combination for holiday party.

    2) In my office I find the pre-sets for energize, concentration and relax very useful. Then I created others like red alert.

    3) The bulbs are only 600 lumens so they are not going to be a primary illumination if you actually want to see something, but for ambience and accents they are awesome.

    I've created great accents in the home theater. Like putting a light behind the wood stove. If I make the light orange you see the silhouette of the stove and the orange light like fire. Very cool.

    4) Apps can be fixed so hopefully the non sense and non simplicity will get fixed.

    50 of 52 people found this useful

  • 3.0 out of 5 stars

    Good hardware. Abysmal software. Nonfunctional distant remote control.

    • Written by from Lenexa

    When I say good, I don't mean great. As mentioned elsewhere the light output on these are underwhelming. I read that starter pack bulbs are locked to the base they come with. I can't imagine any scenario where this is helpful to a consumer or benefits the manufacturer.

    Software for this has been discussed in other reviews. I agree that the interface is backwards and convoluted. It is ugly and fails to do the things it claims. The fade in/fade out does not work on any interval with the alarms. To turn an alarm on or off you have to select the picture, which changes the lights. Alarm settings should work the other way around. I choose the time I want the lights to change or come on and then I pick how they should change without changing the lights before the alarm goes off.

    To me the worst failing of this system is the portal, which is what they call the web based control. Controlling it when you are out or on vacation is one of their big selling points. It does not work! I expected a delay while the portal contacted the base, but it fails from my computer and from my phone when I turn off the phone's wifi. It says it is connected through the portal on my phone and indicates the bulb settings you select even though there is no change whatsoever to the light. My computer was even on the same wifi network and it did nothing.

    Even with all it's shortcomings, this is a really fun product. I enjoy it immensely. My issue is that the company promised so many things and then didn't deliver. If they added these features later after they worked that would have been a far better strategy. They also should have considered asking apple to develop the software.

    37 of 41 people found this useful

  • 3.0 out of 5 stars

    Great idea; dim bulbs.

    • Written by from Bay Minette

    The Philips Hue is a great idea, moderately well executed. The bridge is easy to set up (though it'd be better if it supported WiFi connections to the home network) and the bulbs feel well-made. They definitely output a wide range of colors, and the third party apps available in the App Store are fun novelties. Two things keep the Hue from being truly great.

    First is the light output. These bulbs output only 600 lumens each; less than a 60-watt incandescent bulb. I have three lamps in my 8-square-feett office. I installed a Hue bulb in each, but it's not bright enough for comfortable night time reading. This presents a dilemma -- do I add another lamp and buy another Hue bulb, or replace one of the Hue bulbs with a 1100-lumen CFL? The usefulness and interest of Hue comes from being able to control all of the light in a room, so having to rely on other types of bulbs seems inelegant. But in such a small room, I don't really have space for a fourth light fixture. I'll probably wait for Philips to make higher-lumen Hue bulbs, and eventually move these to places where I generally want less light output -- bedside lamps, etc.

    The second issue is the Philips Hue app. The user interface is mystifying, as it's based around choosing colors from photographs. I expected to find a standard color palette to choose the bulb colors, and there is one, but it's hidden in a collection of sample photos. The whole experience really needs to be re-thought, making the process of choosing colors and adjusting brightness more of a primary activity, instead of basing everything around a strange collection of pre-set colors.

    29 of 33 people found this useful

  • 4.0 out of 5 stars

    Just what I've been looking for!

    • Written by from Boston

    I have seriously been waiting for years for something like this to hit the markets. I don't like audible alarms at all because they tear me out of sleep violently and I feel grumpy the rest of the day. I also haven't been very happy with instant-on lighting solutions because there's so much light so fast. The Hue Connected Bulb Starter Pack comes with everything you need to 'wake up with the sun' (you can dim the lights from dark to full brightness over 3 or 9 minutes), even at 4:30am during winter in a room with no windows! In addition, the diversity of color options means that if you want to do any creative lighting for photography purposes you can do it without dealing with filters or gels.

    I give this product 4 stars rather than 5 primarily because the App that you use to program the bulbs could use a little work. If nothing else, I did not find it intuitive that to set up the dimming function I had to create a new 'light recipe' (who picked that name? And why not a simple 'alarm' setting that is independent of other recipes?). Also, I generally have to reset my wake-up 'recipe' each night before bed, which I find disappointing; I feel I should at least have the option of setting up light recipes that automatically trigger on weekdays (early wakeup) and weekends (late wakeup). The price is also a bit steep and it would be nice to see a higher-power bulb in the future (1000+ lumens), but these are still my favorite light bulb of all time. I would replace every light in my house with these if I had the money. Highly recommended if you can afford them!

    13 of 16 people found this useful

  • 5.0 out of 5 stars

    Outstanding Product - Easy Set-up and Use!

    • Written by from Spokane

    The product worked perfectly with 5 minutes set-up. The iOS apps are fast and reliable. The lights are bright and operate at a cool temperature. The timed on and off feature via the Philips web site works equally well. It is possible to use two or more starter pack bulbs together for a total of 6 or more bulbs. Google for the small OSX program based on the Philips API. Impressive product!

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Great bulbs, easy to control

    • Written by from Inman

    I cannot say enough good things about these light bulbs. What at first seems like a steep price for light is actually a great investment when you consider all that these lights do. I use them in my home office, and they provide more than enough light (with only 2 bulbs in the room, mind you) to do work at night. I particularly like the ability to set the color of the bulbs to match your mood. For working, the "Concentration" mode is especially helpful.

    One additional feature that's useful is as security lights. You can set these lights to turn on and off at a specified time, or you can turn them on or off remotely using the Hue portal. Great for when you're traveling and want to leave a light on; or, if you're coming home late at night.

    9 of 10 people found this useful

  • 3.0 out of 5 stars

    fun but iOS app is lacking

    • Written by from Phoenix

    The lights themselves are pretty fun to play with. And the system is super easy to configure and works just great. That said, the iOS app is severely lacking some very major features (like turning all the lights on, there's one for "all off" but none for "all on" durrrr!!!! And the iPad app flakes out in navigating your photo collection.

    Also interesting to note ... Philips has said they are giving up on the consumer market ... and I'm not sure what this will mean for continued support. Also extra bulbs are extremely difficult to acquire (only available via the Apple Store if at all!).

    9 of 11 people found this useful