• 2.0 out of 5 stars

    Fade functionality doesn't work. Poor app, decent bulbs.

    • Written by from Seattle

    It's tough to give these a great review because the functionality doesn't work as advertised. You're supposed to be able to set up a timer to fade in and fade out, but all you get is instant on or instant off. The app is terrible, and anyone on here that tries to deny that probably works for Phillips or has some vested interest in this product's success. The coloring system works well and is kind of fun, so they're great if you are into constantly messing around with your lights. But the app makes this so painful, you just give up after a while. Right now, wishing I would have held off on buying these until I saw less negative reviews. Phillips still has a lot of work to do to make the software more functional. Suprising that the technology in the app is so far behind the bulb itself.

    20 of 25 people found this useful

  • 1.0 out of 5 stars

    Over Priced; overwhelmingly under performing

    • Written by from ORLANDO

    Cannot get timing function to work properly. Worked 2 times since install over 3 weeks ago. Absolute silence from Philips other than auto generated response saying they will be in contact. Save money unless you plan to turn on manually each day thru app or on line

    21 of 27 people found this useful

  • 5.0 out of 5 stars

    Everything should be this easy

    • Written by from San Francisco

    I read a bunch of the reviews before decided to purchase this lighting system. And most (if not all) were very positive, etc... So I stopped by my Apple store to see if they had a set.. and they did. Came home and unboxed them and literally within minutes, the lights were up and working.. just like everyone said... The app for the iPhone/iPad is cool but I can see some room for improvement. But it's not bad. Over all I am more than happy with this purchase.

    15 of 15 people found this useful

  • 4.0 out of 5 stars

    Love it, but you should be aware of problems

    • Written by from West Palm Beach

    Hue arrives beautifully packaged in a truly Apple-worthy box and setup. Setup was easy and fast, and the control software runs smoothly.

    It's loads of fun playing with the free app, and producing lights based on your photos and art. The app is beautifully designed and appears free of bugs or crashes. It would be nice if you could program scene sequences and automatic switching over time. This may be possible to some extent, but it looks inflexible and limited. Fortunately, a public iOS API is planned and that should let us switch and shift to our heart's content.

    I knew this going in, but the bulbs are definitely not as bright as we might like. The full rating of 600 lumens is roughly the brightness of a 50 watt halogen bulb. I can believe this, for the white only. Alas, white is a combination of all colors, so individual colors are much dimmer. Logically, a red light can only be 1/3 as bright as the total red, green and blue. This is unavoidable, of course, but definitely disappointing for anyone wanting anything like the intensity of a 50 watt halogen.

    A related problem is that some colors are far, far superior to others. Hue seems to specialize in red, orange and purple. Even when sampling from bright green photos, I've had a hard time getting any form of deep, rich green. Instead, the green colors look nearly white. Blue seems somewhat better but still flaky in my testing. I hope this is a software problem which can be fixed, since mixed colors incorporating green or blue seem just fine.

    So if you want to create a Christmas display with red and green lights, as I did, you will find wonderful red and washed-out green – not what you're looking for!

    The bulbs are not meant for use in recessed fixtures, but in my testing they work just fine. However, the lack of reflector bulbs makes them even dimmer than you would expect from reading the above.

    Conclusion: Hue is a lot of fun and very well designed and thought out. But with Christmas coming, anyone looking for red and green decor will love the red but not the green. Hopefully a software update can fix this!

    16 of 17 people found this useful

  • 4.0 out of 5 stars

    Good product but their cloud is a mess!

    • Written by from Fremont

    I bought a Starter Kit and 1 additional bulb.

    Pros:
    - solid, quality, dimmable LED bulbs.
    - very easy setup — bulbs which are included to the Starter Kit are already "paired" with bridge.
    - easy addition of new bulbs.
    - lamps will go to defaults (color, brightness) after turning off with wall switch — a safety feature!
    - local control through Wi-Fi using iPhone / iPad is fast and reliable.
    - you can control which scenes to sync to which devices from meethue.com website

    Cons:
    - There is no Candelabra bulbs, only standard E26 bulbs.
    - Philips cloud is a joke! I've got an enormous number of errors from Google App Engine while interacting with meethue.com website. Bulb status (on/off) is often different on website and in my room.
    - Each time when you register a new iPad/iPhone it will get a default scenes from Philips. When app will be (re)started next time on that device, it will ask you if you want to sync your scenes to other devices. If you answer "yes" then you'll get a default recipes on your other devices again. Very inconsistent user's experience.
    - Bulbs emit high-frequency noise in soft-off mode. My wife can't hear that noise but I can hear it. It shouldn't be a problem if you plan to place your bulbs to a floor lamp heading them to ceiling but I do not recommend using those bulbs in lamps on your desk. If you turn off your bulbs with a wall switch than that noise goes away.
    - There is no off button for scene, only off button for all bulbs. If you want to turn off particular set of bulbs off without touching other bulbs than you need to select any scene which include those bulbs and select "O" in submenu.
    - Non-existing support for now. All what you get is meethue.com with FAQ list.
    - On/off timers are buggy. I initially created a timer for turning my bulbs off and on and reached a limit very fast. After that I deleted default scenes including those ones with existing timers. Next morning when I tried create a turn-off timer, a first one for existing scenes, app complained that "You have reached the maximum number of active alarms, please deactivate another alarm and try again.". But I have no other alarm defined in my active scenes! Also there is no way to tell application "turn off that scene in 10 minutes from now" or "wake me up tomorrow at 6:30am using that scene" — you need to edit a scene and those changes will be permanent.
    - There is no alarm management or bulbs management within a scene through portal — it must be done using an app.
    - Delay while controlling scene through Internet is >10 seconds.
    - There is no way to determine an offline bulbs — those which were turned off using wall switch.

    15 of 15 people found this useful

  • 5.0 out of 5 stars

    Buckets of fun

    • Written by from Cinnaminson

    Make all your friends jealous and your neighbors curious.They are easy to install. Just install in the bulbs, plug in the bridge and hardwire it to your router, download the app and watch in awe as your whole room changes!The app is fairly easy to use (could be better). My husband and I are going to have light battles and scare the babysitter.

    20 of 26 people found this useful

  • 3.0 out of 5 stars

    Nice but consider this . . .

    • Written by from Las Vegas

    - FIRST you need to consider how you'll use these bulbs. Your control is thru the app. Do you really want to have to grab your device every time you want to turn the light on? These are great for 'atmospheric' lights, but not utility lights. So then is it worth the price?
    - Setup in the house was easy, but I'm still having trouble connecting my bridge to my online account. 2 emails to Philips over 2 days have gotten no response yet.
    - The bulbs are nice and bright, just the amount I need.
    - The pick a color via photo is a bit gimmicky. I'd be fine with just a color wheel.
    - Color range is huge.
    - It took me a while to figure out a real easy way to create my own settings.
    - The price is a major factor. The price will have to come down before I start to add more lights.

    15 of 16 people found this useful

  • 4.0 out of 5 stars

    Our favorite smart phone deserved a smart bulb

    • Written by from Belmont sur Lausanne

    Luckily enough, I ordered mine as soon as it appeared on the store and got it within a couple of days. Now it takes many weeks to get one. The set up is as easy as if it was an Apple product. The user interface is great and the end result is definitely cool. Plus every bit of design (hardware as well as software as well as packaging. I nearly made a video of the unboxing) is neat and elegant. The downside? I play all the time with my iPhone/Remote and my daughters (8 and 4 years old) think I'm acting childish.

    14 of 14 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY!!!

    • Written by from Baltimore

    I bought a 3 bulb starter pack a few days ago and it worked great.
    However, I since went back to the Apple store to buy three additional light bulbs and none of these bulbs are recognized by the system. I tried resetting the hue brigade/remote and even when putting one of the new bulb in a socket that previsouly worked the new bulb is not recognized. I tried placing the new bulb very close to the bridge. Tried re-installing the iphone app (one never knows...). All of this to no avail. I now have three very expensive ($50 each) light bulbs that are useless. This system is NOT ready for primetime and is buggy. I recommend that everyone stay away from this and do not get tempted in spending the considerable amount of money.
    The Hue system is just not working!

    36 of 59 people found this useful

  • 3.0 out of 5 stars

    Love them. Hate them.

    • Written by from MARIETTA

    We have a love-hate relationship with our Hue system. The lights themselves (4 Hues plus a Bloom)-love them. Even my tech-averse wife likes what we can do with light "scenes." Ever the gadget freak, I enjoy the automation tricks via IFTTT. On the other hand, I loath the "bridge." It's frustratingly unreliable. Despite being located in an adjacent room, and being connected to the network via Ethernet cable, it frequently looses touch with the Hues. Once a week I find I need to reboot the Bridge. Today, being a holiday, I turned off last night the "morning alarm" that turns up 3 lights in our bedroom at 5:45 AM. One light, the one nearest my wife's side of the bed, did not get the memo. Not the first time this has happened I might add. Two weeks ago, all the lights went on strike, and did not wake us. Hopefully, Philips will work out the networking kinks. Until then, expect some annoyances.

    12 of 12 people found this useful

  • 2.0 out of 5 stars

    Flaky is good in pastry not a tech product

    • Written by from NORMANDY PARK

    They "work" but not as advertised. The "recipes" for lighting don't stay set and will not follow the rules you set. The settings for the the lighting recipes are poorly designed and do not allow you to change colors easily (as of 2/2013).

    The lights do have a great color range and the color controls are interesting, but, there is a lot more UX that should have gone into the design of the App.

    14 of 16 people found this useful

  • 1.0 out of 5 stars

    It was like the dream of awesome was taken away..

    • Written by from AUSTIN

    I was really looking forward to using these. The bridge kept recycling and rebooting and would not keep a consistent connection so could not control lights. Seems this product is not ready for ther masses yet. Returning for a refund.

    18 of 24 people found this useful

  • 3.0 out of 5 stars

    Good not Great

    • Written by from Milton

    The concept of wifi-controlled lighting is amazing and the Philips Hue delivers. My issue is solely with the app. The timer functionality is poorly implemented. First off, they are not timers as they need to be reset/restarted EVERY SINGLE DAY. I want it to be setup once and be done with it. Let the system take care of itself. The timers I have created turn lights on and off and set the scene (such as a night light in my daughter's room); but it is useless, if I need re-enable them nightly. Additionally, timers are not (as far as I can tell) saved to the portal nor sync-ed to other controller apps. I suspect (but have no evidence) that the scenes are stored locally and when the SAVE button is pressed it is sync'ed across controllers. A central repository needs to be defined and self-managed (a la Sonos).

    Secondly, the picture-color selector is a neat gimmick, but it is just that; a gimmick. Give me a color wheel option as part of the "recipes".

    Thirdly, there is no indication that the iphone controller app is connected via the web portal or directly (other than the really bad lag). And there is no way to toggle between or retry wifi connection.Meaning, if I have fiddled with the app while outside of my home wifi, it switches itself to connect via the portal; once I return home, I need to kill the app to force it reconnect via wifi.

    Finally, the scenes view is a bit childish (I say that because my 6 year old loves to play with it). Eventually users want a screen that shows the lights (possibly grouped) with color and dimmer sliders.

    All these shortcomings are application-related and are easily fixed. Cheers to Philips for making my Christmas lighting really easy this year ;) One red, one green, one red...

    The only hardware problem that I see, is when the physical switch is turned off and on, the light reverts to regular light (rather than the last used lighting color strategy). I am okay with this, but would rather see an option in the app to control this behaviour. Case in point, you are on vacation and the power fails for a few moment; all the lights will be on until you return.

    13 of 14 people found this useful

  • 5.0 out of 5 stars

    Pure Awesomeness!

    • Written by from San Jose

    This product is awesome. It is a bit expensive but being able to control your lights via your iOS device and change the color of the light based on your mood is pure genius. Philips did a great job on designing this product!

    12 of 12 people found this useful

  • 1.0 out of 5 stars

    Not bright enough for recessed lighting

    • Written by from HOUSTON

    I returned this product after I tried it. It didn't provide enough light in my living room compared to my existing incandescent 65w soft white flood spot light bulbs.

    19 of 27 people found this useful

  • 2.0 out of 5 stars

    buggy. Philips need to improve

    • Written by from Blackheath

    Setup timer to turn on two lights, but often only one will turn on. Also setup geo-location "My location" to turn on lights when approaching the house, but it doesn't work, and worse, while in the house, it thinks I have just arrived and randomly turns on the lights. I only needed two of the three bulbs in the startup pack, so not sure if only installing two of them is reason for my problems. I am using Hue V1.1.1.

    14 of 17 people found this useful

  • 1.0 out of 5 stars

    Bulbs are brilliant. Don't expect consistency from the pretty (poor) app.

    • Written by from San Francisco

    Don't try to edit a scene on your iPhone. Even as you are designing it, the bulb colors and brightness settings will change without warning.

    The settings will change even after you have saved them.

    And if you try to edit your edited scenes on your iPad, the changes you made on your iPhone will not be transferred to your iPad. Scenes that you deleted on your iPhone will still appear on your iPad.

    The cute handwriting font used to label scenes is unreadable.

    Dear product manager: redesign this product from scratch. Watch users as they try to use it.

    17 of 23 people found this useful

  • 5.0 out of 5 stars

    Spectacular Tech, Wonderful Fun

    • Written by from LOS ANGELES

    I'm kind of nuts about this product. Bought the starter pack out of curiosity... within 24 hours I was scouring Apple stores for single packs. I'm now running 10 bulbs in my home and it is an absolute delight -- and more practical than I'd suspected it would be.

    Still trying to come up with pre-sets (or 'scenes') that work for my most common situations (like all the lights on in the living room and kitchen but not in the office or bedroom) -- but I'm getting there.

    It is by far my favorite new 'toy' in quite some time.

    11 of 11 people found this useful

  • 4.0 out of 5 stars

    Amazing

    • Written by from Chantilly

    This is a truly amazing product. It is very simple to install, and set up. It takes some trial and error to understand how to group lights into separate rooms so that you can control them room by room. The Phillips App is rudimentary, but improvements are clearly around the corner. Given the open architecture position that Phillips has taken, I found another APP call Hue Disco which is killer. Turns a group of lights into a multicolor disco lighting effect based on the music that your iPhone/iPad is listening to (not playing...you need a second source device). Even has a strobe light feature. This is beginning of a new era of home control.

    11 of 11 people found this useful

  • 4.0 out of 5 stars

    Awesome!

    • Written by from Washington

    Right, firstly the App could do with some work. Mostly intuitive but some basics like setting the timers are very unclear. Tip - you just need to double tap to reset the alarm.

    Other than that the product is awesome.

    Aside from the geekery of the thing I was most amazed is that almost no perceptible heat comes from the bulb. After an hour or so they are just slightly warm to the touch. They must be incredibly efficient.

    But above all this is totally cool. It may be a stretch to pay for them at $60 a bulb but I am sure costs will be recovered over time. But these are LED bulbs with wireless built in, how cool it that???!!!

    I find my self laughing every time I turn on and off the lights.

    18 of 26 people found this useful