• 4.0 out of 5 stars

    Ok got it working...

    • Written by from MILLINGTON

    Controlling lights from iPad and iPhone is neat. Colors work well. There is a slight learning curve..

    I recommend using all the lights on setup, this may have been problem for me since I screwed in only one bulb..

    Also I noted when you edit bulb name light flashes while in edit mode.

    This would have been a definite 5 star but unfortunately tech support is nonexistent except for email.

    572 of 701 people found this useful

  • 4.0 out of 5 stars

    Great BUT Beware

    • Written by from Elk Grove

    I bought two starter packs thinking that the two packs would give me six lights to control and if my bridge ever went out, an extra bridge. I was wrong. The starter packs control ONLY the lights in the starter pack and the additional individual hue lights. I must now wait for stock to be available at Apple Store to return the extra starter pack and get the three individual lights. I love the functionality of the application. I tried connecting my bridge to the online account and it failed over 15 times to connect; I gave up. I guess I won't be waking up to a simulated sunrise in my future. I called Philips and was told that some of the features don't work yet and it wasn't tested very thoroughly before being released as well as the training to handle issues wasn't administered. I will limp along using two bridges in one app while I wait on stock to arrive, but I would have loved to have known about this BEFORE I spent the time and money to buy a product that wasn't compatible. That I blame on Philips.

    155 of 165 people found this useful

  • 4.0 out of 5 stars

    Incredible Technology

    • Written by from Housatonic

    Bought the starter kit today; have connected the bulbs and hub; truly a unique experience that leaves you with a sense of wonder. The app is a good start, though there needs to be a way to save custom light settings one creates manually without needing to point to a picture.

    Otherwise, great product!

    51 of 53 people found this useful

  • 4.0 out of 5 stars

    Really cool! Love it!

    • Written by from LONDON

    Really easy to set up and it works really well.
    You can share scenes with other people and turn off/on, change the lights through their website at no extra cost.
    It would be good to have different size bulbs so I can use them in more places.

    37 of 38 people found this useful

  • 4.0 out of 5 stars

    Nice Beginning ...

    • Written by from Ventura

    I give the hardware 4.5 stars ... the only change I would like is to be able to make it ramp up to a full 1000 lumens. I give the software 3.5 stars ... totally useable and crash-free. However, it is definitely in it's infancy. I predict that this product will be a game-changer once the software evolves a little bit. Would like to see the software be able to seamlessly integrate with Indigo (already in alpha), Nest, and some kind of home security hardware/software.

    24 of 27 people found this useful

  • 4.0 out of 5 stars

    Love it, but you should be aware of problems

    • Written by from West Palm Beach

    Hue arrives beautifully packaged in a truly Apple-worthy box and setup. Setup was easy and fast, and the control software runs smoothly.

    It's loads of fun playing with the free app, and producing lights based on your photos and art. The app is beautifully designed and appears free of bugs or crashes. It would be nice if you could program scene sequences and automatic switching over time. This may be possible to some extent, but it looks inflexible and limited. Fortunately, a public iOS API is planned and that should let us switch and shift to our heart's content.

    I knew this going in, but the bulbs are definitely not as bright as we might like. The full rating of 600 lumens is roughly the brightness of a 50 watt halogen bulb. I can believe this, for the white only. Alas, white is a combination of all colors, so individual colors are much dimmer. Logically, a red light can only be 1/3 as bright as the total red, green and blue. This is unavoidable, of course, but definitely disappointing for anyone wanting anything like the intensity of a 50 watt halogen.

    A related problem is that some colors are far, far superior to others. Hue seems to specialize in red, orange and purple. Even when sampling from bright green photos, I've had a hard time getting any form of deep, rich green. Instead, the green colors look nearly white. Blue seems somewhat better but still flaky in my testing. I hope this is a software problem which can be fixed, since mixed colors incorporating green or blue seem just fine.

    So if you want to create a Christmas display with red and green lights, as I did, you will find wonderful red and washed-out green – not what you're looking for!

    The bulbs are not meant for use in recessed fixtures, but in my testing they work just fine. However, the lack of reflector bulbs makes them even dimmer than you would expect from reading the above.

    Conclusion: Hue is a lot of fun and very well designed and thought out. But with Christmas coming, anyone looking for red and green decor will love the red but not the green. Hopefully a software update can fix this!

    16 of 17 people found this useful

  • 4.0 out of 5 stars

    Good product but their cloud is a mess!

    • Written by from Fremont

    I bought a Starter Kit and 1 additional bulb.

    Pros:
    - solid, quality, dimmable LED bulbs.
    - very easy setup — bulbs which are included to the Starter Kit are already "paired" with bridge.
    - easy addition of new bulbs.
    - lamps will go to defaults (color, brightness) after turning off with wall switch — a safety feature!
    - local control through Wi-Fi using iPhone / iPad is fast and reliable.
    - you can control which scenes to sync to which devices from meethue.com website

    Cons:
    - There is no Candelabra bulbs, only standard E26 bulbs.
    - Philips cloud is a joke! I've got an enormous number of errors from Google App Engine while interacting with meethue.com website. Bulb status (on/off) is often different on website and in my room.
    - Each time when you register a new iPad/iPhone it will get a default scenes from Philips. When app will be (re)started next time on that device, it will ask you if you want to sync your scenes to other devices. If you answer "yes" then you'll get a default recipes on your other devices again. Very inconsistent user's experience.
    - Bulbs emit high-frequency noise in soft-off mode. My wife can't hear that noise but I can hear it. It shouldn't be a problem if you plan to place your bulbs to a floor lamp heading them to ceiling but I do not recommend using those bulbs in lamps on your desk. If you turn off your bulbs with a wall switch than that noise goes away.
    - There is no off button for scene, only off button for all bulbs. If you want to turn off particular set of bulbs off without touching other bulbs than you need to select any scene which include those bulbs and select "O" in submenu.
    - Non-existing support for now. All what you get is meethue.com with FAQ list.
    - On/off timers are buggy. I initially created a timer for turning my bulbs off and on and reached a limit very fast. After that I deleted default scenes including those ones with existing timers. Next morning when I tried create a turn-off timer, a first one for existing scenes, app complained that "You have reached the maximum number of active alarms, please deactivate another alarm and try again.". But I have no other alarm defined in my active scenes! Also there is no way to tell application "turn off that scene in 10 minutes from now" or "wake me up tomorrow at 6:30am using that scene" — you need to edit a scene and those changes will be permanent.
    - There is no alarm management or bulbs management within a scene through portal — it must be done using an app.
    - Delay while controlling scene through Internet is >10 seconds.
    - There is no way to determine an offline bulbs — those which were turned off using wall switch.

    15 of 15 people found this useful

  • 4.0 out of 5 stars

    Our favorite smart phone deserved a smart bulb

    • Written by from Belmont sur Lausanne

    Luckily enough, I ordered mine as soon as it appeared on the store and got it within a couple of days. Now it takes many weeks to get one. The set up is as easy as if it was an Apple product. The user interface is great and the end result is definitely cool. Plus every bit of design (hardware as well as software as well as packaging. I nearly made a video of the unboxing) is neat and elegant. The downside? I play all the time with my iPhone/Remote and my daughters (8 and 4 years old) think I'm acting childish.

    14 of 14 people found this useful

  • 4.0 out of 5 stars

    Amazing

    • Written by from Chantilly

    This is a truly amazing product. It is very simple to install, and set up. It takes some trial and error to understand how to group lights into separate rooms so that you can control them room by room. The Phillips App is rudimentary, but improvements are clearly around the corner. Given the open architecture position that Phillips has taken, I found another APP call Hue Disco which is killer. Turns a group of lights into a multicolor disco lighting effect based on the music that your iPhone/iPad is listening to (not playing...you need a second source device). Even has a strobe light feature. This is beginning of a new era of home control.

    11 of 11 people found this useful

  • 4.0 out of 5 stars

    Awesome!

    • Written by from Washington

    Right, firstly the App could do with some work. Mostly intuitive but some basics like setting the timers are very unclear. Tip - you just need to double tap to reset the alarm.

    Other than that the product is awesome.

    Aside from the geekery of the thing I was most amazed is that almost no perceptible heat comes from the bulb. After an hour or so they are just slightly warm to the touch. They must be incredibly efficient.

    But above all this is totally cool. It may be a stretch to pay for them at $60 a bulb but I am sure costs will be recovered over time. But these are LED bulbs with wireless built in, how cool it that???!!!

    I find my self laughing every time I turn on and off the lights.

    18 of 26 people found this useful

  • 4.0 out of 5 stars

    Just what I've been looking for!

    • Written by from Boston

    I have seriously been waiting for years for something like this to hit the markets. I don't like audible alarms at all because they tear me out of sleep violently and I feel grumpy the rest of the day. I also haven't been very happy with instant-on lighting solutions because there's so much light so fast. The Hue Connected Bulb Starter Pack comes with everything you need to 'wake up with the sun' (you can dim the lights from dark to full brightness over 3 or 9 minutes), even at 4:30am during winter in a room with no windows! In addition, the diversity of color options means that if you want to do any creative lighting for photography purposes you can do it without dealing with filters or gels.

    I give this product 4 stars rather than 5 primarily because the App that you use to program the bulbs could use a little work. If nothing else, I did not find it intuitive that to set up the dimming function I had to create a new 'light recipe' (who picked that name? And why not a simple 'alarm' setting that is independent of other recipes?). Also, I generally have to reset my wake-up 'recipe' each night before bed, which I find disappointing; I feel I should at least have the option of setting up light recipes that automatically trigger on weekdays (early wakeup) and weekends (late wakeup). The price is also a bit steep and it would be nice to see a higher-power bulb in the future (1000+ lumens), but these are still my favorite light bulb of all time. I would replace every light in my house with these if I had the money. Highly recommended if you can afford them!

    13 of 16 people found this useful

  • 4.0 out of 5 stars

    Great Product

    • Written by from El Paso

    this product is great i absolutely recommend for anyone thinking of buying.
    the only reason i don not git if 5 stars if because of the price and the app.
    the app needs work and more features, and 150 sounds more reasonable price.
    the bulb could also have a better price at 40dllrs

    11 of 12 people found this useful

  • 4.0 out of 5 stars

    Great concept, awesome product, dreadful app

    • Written by from Novato

    Just adding my 2 cents and agreeing with many.

    The good
    Very easy setup. Had this working in about 5 minutes.
    Lighting from bulbs is gorgeous - changing colors is really fun.
    Setting up localized lighting within a room is something to behold
    Overall it's good value

    The bad
    The app is terrible - badly designed and very frustrating
    You can't change colors of more than 1 bulb simultaneously
    The timer is crude and almost useless
    The app does not allow you to manage individual rooms

    The future
    This system will take off when we get some 3rd part apps
    Potential is amazing
    We need some spotlight bulbs
    Would love to see a 75w power rated bulb versus current 50

    12 of 14 people found this useful

  • 4.0 out of 5 stars

    A new approach to everyday lighting

    • Written by from Everett

    I'm impressed. Build quality looks superb. The bulbs are attractive, and importantly to me, the color rendering index (CRI) is > 90, far better than CFLs. That’s even better than most other LED bulbs. Tomatoes look red, not dull. I was delighted that these bulbs gracefully ramp up to full brightness when power is applied, and no warm up time like CFL. Brightness is indeed comparable to 50W incandescent in my testing, just right for my living room lamps. Color is stable through the entire dimming range.

    The iOS software works OK to get started, but leaves me wanting more. I expect it to improve along with 3rd party offerings. Already, I have enjoyed having the lights dim down to a cozy candlelight as my evening winds down, then to wake me up in the early morning with dawn simulation. Tuning the white balance of the lamps for study, reading, or relaxing is great. Other colors are fun, too, perhaps for accents or parties.

    Pricing? The main cost of these bulbs is the premium pure color high-efficiency LED chips and individual drivers. Philips did not skimp here. To bring the cost down and brightness up, they'd have to switch to white phosphor LEDs, which would defeat the purpose and reduce light quality. Remember, with each bulb, you are also getting a wireless network dimmer, on-board flash memory, and tunable color. Compare to other home automation kits paired with dimmable LEDs/CFLs.

    I hope Philips releases additional bulb formats, i.e. for track lighting and recessed cans. I'd also like to see ZigBee compatible accessories for control, such as wireless wall switches to flesh the system out. It’s great that Philips is using open standards for these bulbs and inviting developers to create new ideas.

    13 of 18 people found this useful

  • 4.0 out of 5 stars

    A new way to light a room

    • Written by from Vancouver

    I recently bought this starter pack and was quite amazed. The Phillips Hue definately introduces a number of new options to light a room.

    The setup was a breeze - much easier than I expected. I had the whole thing up and running in a few minutes. The experience of creating your online account and tieing it to your home system could be made a bit more intuitive, but it is do-able.

    Really love the light options available, including the programming of the times and which lights.

    My only frustration with the system is it is very photo based. What I mean is that to create a scene (which is basically choosing which lights are used and what colours) you have to select a photo. I can understand why because they want to help you re-create a scene; however, if you are wanting to do something like have lights a certain group of colours for a party, etc., you first have to find a photo that has those colours in it. If you could simply choose, if you wanted, to see a RYG colour wheel and choose the colours that would make it easier to program too.

    10 of 13 people found this useful

  • 4.0 out of 5 stars

    Hardware is great...software needs work.

    • Written by from Toronto

    The lights themselves are great. They are pricey, but worth it--I bought 3 more bulbs less than a week after buying the starter pack! I wish they would dim a bit more as the dimmest setting seems bright when coming on in the morning. Wish they could do a bit deeper colours -- the red comes across a bit pink and the green a bit lime.

    The software is another story. It is a great start, but has a LONG way to go--I keep checking the app store hoping for a upgrade. As mentioned by several others, the lack of a multi-day scheduling system is a problem. The scheduling does not sync across multiple devices. For some reason the schedule seems to turn itself off on occasion randomly. I wish you could permanently group some bulbs, rather than need to do it on a Scene by scene basis -- I have two rooms with multiple bulbs and generally dont need my bedroom lights turning on when I change the scene in my living room. You can do it but it is a manual pain.

    Buy this product! I love it and want philips or another 3rd party developer to make the software to make it complete!

    11 of 15 people found this useful

  • 4.0 out of 5 stars

    Darned Awesome

    • Written by from MONTEREY

    Although when I originally purchased this item I was quite upset by the fact that I could not use it to set a permanent program of on/off (when I travel it's important that home patterns not be interrupted), the latest software update fixed all that and I truly appreciate this product. Said latest update includes features such as "randomize" and also allows the user to set days as well as times for lighting. The incredible range of light "recipes" combined with the ability to set alarms (replacing those plug-in timers with vastly improved to-the-second reliability) makes this a worthy addition to one's home.

    I have, however, experienced issues whilst simultaneously using the app on both iPhone and iPad. Once I deleted the app on one device it was fine.

    6 of 6 people found this useful

  • 4.0 out of 5 stars

    Great product. App is pretty powerful, despite what "they" say.

    • Written by from San Francisco

    I bought Hue about four weeks ago. I figured I would wait a month before writing a review to see if there might be any stability issues. Everything has worked pretty much as well as the day I set the system up.

    Based on the reviews out there that I read before I bought my starter pack, I thought that my 2 cents worth might help those thinking of buying. I have so far been very impressed with this product. Like others here I did have some problems setting Hue up, but nothing that couldn’t be solved with a search of a forum and about half an hour. As mentioned in some other reviews, I was unable to access the alarm feature in the Philips app and got a message that the firmware on the bridge needed updating, yet the settings menu in the app showed the software was up to date. A forum post suggested disconnecting the power to the bridge and reconnecting after updating the iOS app and the bridge then updated automatically and everything worked fine after that. Initially I also had some lights showing off or out of range but that problem seems to have sorted itself out once the bulbs found each other. I understand that Hue bulbs create a mesh network so you only need one light in range of the wifi network and other bulbs will relay the signal to each other.

    There has been a lot of criticism of the Philips app which is in some ways justified, but I think is a little overwrought. Yes the user interface and user experience leave a lot to be desired, but think of what you are asking from the app. Most apps do one or two things and that’s it. Like catapulting an angry bird at a target, or telling you which way is north and if your desk is level, or does a bunch of things in a linear fashion. But think for a minute what you are asking the hue app to do. It can control up to 50 lights in any permutation or combination, in brightness settings of 1 to 100, in any one of 16 million colors (OK, realistically about oh, 10 distinguishable colors). I don’t really remember my high school statistics, but that is a lot of possible combinations - billions and billions? Added to which, you can set timers, alarms, use the app remotely if you set up an account on the Hue website, and control the lights via ifttt.com. All of which I have done with relative ease.

    OK, the app is not perfect, but take a few hours to determine its logic, patterns and functions and you will realize how powerful this set up is. I didn't give Hue five stars simply because individual bulbs are currently too expensive for me to consider buying enough bulbs to create a comprehensive lighting system in my home.

    6 of 7 people found this useful

  • 4.0 out of 5 stars

    Awesome Product — Software Needs Improvement—Obvious Capability Overlooked

    • Written by from Lake Worth

    Awesome Product in General:
    This product so intrigued me that I purchased it a few days after first seeing it in the Apple Store. I found set up quite easy and had purchased three additional bulbs for a six-light system. In general this is an awesome product but the software screams for improvement.

    Main Software Failing:
    The most obvious expected use—to light an environment and have it fade through various colors in sequence over time—has been completely overlooked in the app. It appears that this is supposed to be handled by the timers but when setting up a timer in a "scene" there's no provision to have it go to the next scene. This is made worse by the fact that the timers do not work anyway. (And I have downloaded the version 1.1 software update.)

    Application Suggestion:
    There should be a feature allowing multiple scenes to be arranged along a timeline and then saved like a movie. Running the timeline on a loop would create fade between scenes for constant color (and mood) shift within the environment. This capability is such a no-brainer that Philips software designers must be working on it for the next update. I'd be very surprised if they are not. Philips do you copy?

    Bugs and Nits:
    I agree with a number of the complaints in other reviews: script font is silly, deleted scenes reappear, scenes duplicate themselves, scene arrangement changes, frequent connection error messages, turning on and off at wall switch reverts lights to default, bulbs do not do blue very well, etc...

    On a positive note:
    Alarms do work and I have successfully set up a recurring daily lighting event.

    Commercial Potential:
    Let me reiterate that in general this is an awesome product with great potential. I am considering using it professionally to light a museum exhibit. It could be a great low-cost solution for dynamic lighting design with a few obviously needed software improvements.

    7 of 9 people found this useful

  • 4.0 out of 5 stars

    Love this product! App needs a *little* work

    • Written by from Milwaukee

    I had my eye on these bulbs for about two months and finally bit the bullet to purchase them after seeing an article/video clip in the Wall Street Journal about Phillips redoing the lighting for the Empire State Building in LEDs (its pretty amazing).

    Now I have an empire state of mind for lighting in my apartment. I love this product. Right out of the box I was like, "I don't know about these.." But once you play with them a bit and figure out how to set the mood for different situations, you'll never go back. I've always been picky about lighting and for the past two months I had been wishing I could turn all my lights off at night without leaving my warm, comfy bed. Phillips took care of my pickiness and my laziness. The concentrate setting works great for studying, the relax setting is amazing for chilling out and, well, relaxing. And those are just two Phillips recipes. If you buy these, check out blue rain at night with your girl -maybe after throwing a party with your friends in the Deep Sea setting over some Clapton and Zeppelin, eh? The possibilities are endless.

    My only complaint is that the app is a little shaky sometimes. I'll be reviewing the app in the app store so the developers can get to it.

    4/5 because Phillips shouldn't have partnered with novice app developers.

    5 of 5 people found this useful