• 5.0 out of 5 stars

    Awesome lights

    • Written by from Pointe-Claire

    I just bought these lights what an incredible work of art. So easy to set up 5 min and the sky of different colors it's like having a rainbow of colors it is so cool a little expensive but worth every penny. Well Done. Yes I would recommend to anybody who wants to have an awesome light System

  • 5.0 out of 5 stars

    HUE iPhone Update Crashes

    • Written by from FREDERICTON

    Today there was an update to the HUE iPhone app to version 1.7.1. Now the app opens and immediately shuts down. I can no longer control my very expensive lights. Please repair this asap. Overall I love the system.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Sing the colors of the rainbow

    • Written by from Windsor

    I just bought the starter kit today and had no problems getting the lights to connect and work. But I will be returning the kit tomorrow when the store opens because the lights sing or hum or buzz loudly when at full brightness. They especially sing loudly when they are a bright white but still buzz when displaying colors. I really liked the idea and want to keep them but I don't care if they are free, I can't stand the buzzing.
    Maybe in the future I will try them again but not now. One other problem I have is I don't like always having to use my phone or tablet to turn on & dim my lights. For the most part I would like to just flip the wall switch and used the dimmer on the wall switch. But the lights do not respond to the dimmer but they do turn off and on with the switch. I did like the Syfy synced lights and programming. Oh well. I just saved $200

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Save your money. Great idea but bad product with bad support

    • Written by from Phoenix

    I bought 29 of these after I was impressed with the starter kit. Then, I randomly lose a connection to a bulb, which is a huge hassle to resurrect. Resurrection is only sometimes successful after hours of effort. I'm a tech enthusiast and an Electrical Engineer with all the latest gizmos and gadgets, so I love experimenting with technology. Until I've decided that it is a fail. And THIS is a fail. Tech and product support with Philips is virtually nonexistent. I feel foolish for having spent so much money on this stuff - but I'm like a kid in a candy store with no spending limit.....I should have listened to my very level headed wife and not bothered with the Philips products.

    They are all going into the recycle bin and I'm going to just stick with simple manual light switches from now on. I'm lucky I can affford to throw out $1500 worth of Philips Hue lights without any stress! Lesson learned! My advice: don't bother and save your money.

    2 of 6 people found this useful

  • 5.0 out of 5 stars

    I have nothing but good to say

    • Written by from Lehi

    I own 28 of these lights so what I am going to review comes from experience. I have them in my home to create wonderful lighting that is soft not harsh. I can choose warm for the evening and colors of red and green for Christmas. I have actually (successfully) put them in the eves of my home and outdoor home lights with no problems even at sub zero temps. I push a button and I can change the front of the home to Halloween, Christmas, St. Patricks, or Fourth of July. I have the home wake up when I come home with geo sensing and turn off when I leave. I have had zero problems but I will say that I have very high end tech stuff. I use the Apple Airport Time Capsule and that branches off to a business class 24 port high capacity router that feeds the home to each room of the home. It just works and is really fun. If you are having trouble your success is only as good as your weakest link. Have a good up to date router and place the Hue hub central to location of the lights.

  • 1.0 out of 5 stars

    Stay away from it!!

    • Written by from St. Louis

    They don't work... Some lights connect some don't. They turn on and off randomly. Worst of all as the complaints start to pile up Philips seems not to care. No updates, no ideas, no fixes, just don't care. They got us to drop the cash, know they're on to the next disaster. I've got 8 bulbs to sell... Cheap!

    5 of 7 people found this useful

  • 5.0 out of 5 stars

    Flawless~!

    • Written by from Hingham

    I don't know how many of these complaints are about operator error, but this thing works flawlessly. It took less than three minutes from taking it out of the box to having fun with it, and it's an awful lot of fun. I've put it in my office, where I can very quickly set different moods with these lights. I run it from my iPhone, and it all works exactly as advertised. I've already bought some extra bulbs, and I'm probably going to get another whole hub started as well. Highly recommended ~!

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    Great Concept, Terrible Software, Very Erratic Operation

    • Written by from Los Angeles

    Great concept and beautiful - when it works - which is unfortunately quite rare. The lamps themselves are fine, but the bridge that controls them is very erratic and more often than not loses contact with the lamps. Thus you can't control the lamps or even turn them on remotely. Once the bridge is lost, the lamps become useless. Technical support is very nice but not especially effective in solving ongoing problems. They admit that the TAP control generally does not work and that they are frustrated waiting for software updates that will solve the many problems with the system. My system has stopped working entirely and tech support can't suggest anything further until a software update occurs and there is no schedule to do that. I have given up on hue and suggest that prospective purchasers wait until the system is perfected.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Fantastic and energy efficient!

    • Written by from Greenville

    Awesome product! Good reach through the house, beautiful colors to maximize decor. Very warm tones that make you think it's not a LED but it is!

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    If I had only purchased HUE first (and not wasted $ on Lifx)

    • Written by from San Jose

    I am very pleased with my Hue starter kit. My only regret is that I wasted a ton of money purchasing Lifx bulbs prior to purchasing a Hue starter pack. Hue is everything that Lifx promised to be and unfortunately, Lifx failed to deliver! I use one Hue bulb on the porch, and have an "alarm" set for the bulb to turn on around dusk and turn off at dawn. In addition, I have the other two bulbs in my living room, which we use on a variety of settings depending on the activity (e.g., Relaxation mode, dimmed for movie night, reading mode, etc). I have the bulbs set up so that if it is after dark and the bulbs are not already on, they detect my arrival within the neighborhood and turn on the lights at home. With regard to setup, I had no difficulty setting up the bulbs and so far (after several months of use) I have not had any issues. In the future, I will purchase bulbs for other parts of the house as well. Thank you Hue!

    2 of 4 people found this useful

  • 5.0 out of 5 stars

    Amazing! Worth every dollar!

    • Written by from Toronto

    I actually held off buying Philips Hue due to the price. But after realizing that the bulbs last beyond a decade and that they actually do more than just light (it can be art, design, a conversation piece, etc - for those who take pride in having a nice home) your home. I bought the starter pack recently and a few of the light strips and other accessories... I had everything setup in under 30 minutes flawlessly, including linking to the iOS apps. I must say, I love these lights. Its effortless to use, creates amazing colours and scenes in your home; can help you relax after work or make a movie or music more exciting with connected lights. I love waking up to the sunrise scene in my bedroom, just one of many, many uses.

    If you do care about having a nice home and lighting plays a big part of that, I'd completely and totally recommend Hue. You won't regret it. I can't wait to see what they bring out next as part of the Hue line.

  • 1.0 out of 5 stars

    Deceptive advertising, does not produce all colors

    • Written by from New York

    The bulbs have very poor available color space. They won't do royal blue, powder blue or forest green. The best approximations they can come up with are violet and lime green. White light is good, but there are cheaper alternatives on the market for that. I did not encounter loss of connection or other technical issues like those reported by many posters, but again I returned the product immediately. As far as I am concerned if I invest 400$ in 6 RGB bulbs they should have perfect color mapping and all the software issues should have been worked out.

    5 of 10 people found this useful

  • 1.0 out of 5 stars

    Great but don't buy yet

    • Written by from SLIDELL

    Don't buy Hue Bulbs just yet. You will love them, but then they may develop a problem with no solution and you will have an expensive system that ultimately functions only as a much less expensive light bulb:

    Bought the Starter Pack a few weeks ago and liked it so much I bought extra bulbs at about $50 ea. A few days ago, my wife had trouble controlling the bulb on her night stand. Yesterday I had trouble controlling all lights on my iPhone and today, none of the lights were controllable from iPhones. They will switch on from the socket, but only at maximum intensity and white color.

    Problem is in the Bridge not recognizing the internet. Checked all the connections, disconnected and reconnected power, got a new LAN cable, tried different working LAN slots for other devices - problem NOT solved.

    Researched it on the internet and found this is an ongoing problem since February 2013 (and increasing in number as the year progressed) with little support and no solution from company to date, other than what I outlined above that did not work today. Should have read this before I bought - but it showed up when I Googled 'Phillips Hue Bridge Problems'. Luckily I bought the Starter Kit at the Apple Store less than 30 days ago and get some of my money back. However the other 2 bulbs are mine to keep. They function pretty decently as regular bulbs (but $50 ones!!!) Luckily due to the cost, I did not do the whole house but had planned to. They will remind me to research new technology better before I buy.

    15 of 16 people found this useful

  • 4.0 out of 5 stars

    Not necessary, but absolutely cool!

    • Written by from Emmen

    The Philips Hue bulbs are definitely not necessary, but absolutely cool. If you don't mind spending some extra money on light bulbs, buy these. They work very well, the app works nice, and with the Hue Tap that is coming out soon it will even be better! The different scenes really bring lighting to the next level. I'm really into gadgets, and this is the best i've bought in a while. I'm looking forward to testing them in the winter and use the timer for waking up with a sunrise.

  • 5.0 out of 5 stars

    Awsome!

    • Written by from Newport News

    Why spend just a few bucks less to get lights you can turn off remotely... but no colors or anything. Seriously. For 150 you can get three remote controllable outlets. but for 199 you get endless possibilities. For instant mood lighting these can't be beat. Ignore any bad reviews. They are easy to set up and there are plenty of good apps out there that are better than the free Philips one. I use one called Hue+ and could not be happier. I have preset modes for reading, movie watching, normal use and 'mood'.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    Just wonderful!

    • Written by from ROSEMERE

    Hue is a real winner! I have a total of 4 bulbs, 1 spotlight a 1 strip, and I can wait for the GU10 items to be on the north american market. So far, I love the results: colours are crisp, beautiful, and so easy to manage.

    Having multiple bulbs might be a bit tricky to manage on the apps as they overlap and they don't have a logical order (only the order in which they were linked to the Hue bridge). But this is minor compared to the results obtained.

    The only problem I see (and I hope that Philips could find a solution) is that after a power outage, all the lights come back on... Since I have a few power outages in my area once in a while, all my lamps can turn on in the middle of the night... A "power outage" detection system could be nice, e.g. after the outage, the lamps are brought back at their previous state.

  • 1.0 out of 5 stars

    Awesome when it works!

    • Written by from Mississauga

    I got this in Decemeber 2013, and it was hard to set up. I had a ton of issues. A few months later, this thing won't work. And, there's no support online. Avoid this product - it makes lighting way too complicated. Keep it simple!

    9 of 15 people found this useful

  • 5.0 out of 5 stars

    Best 'Smart Home' Product Out There

    • Written by from Rohnert Park

    We purchased the Philips Hue Starter Pack and fell in love! We connected them in our living room and found that these bulbs allow us to set the mood, dim the lights, turn off before bed, etc. all from our iPhone. A few months later I have them in almost every room of the house.

    This technology has really allowed us to turn our home into a smart home! Albeit, they are a bit pricey, but you are paying for convenience and so much more. The Hue App has also come a long way and offers much more than it did upon initial release. We also love the additional apps that control our Hue bulbs, such as Goldee and IFTTT.

    If you have $200, go grab a starter pack and play around. Well worth it!

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Not just a gimmick

    • Written by from London

    Bought the pack of light to give them a try in our living room, 20 foot ceiling with pot lights, got the ladder and installed, plugged the hub in and downloaded the app, 5 mins, no looking for my server, no passwords, a true plug and play, the colours are vivid and bright, tried a music app, it's was a hit with my 14 year old, thought I was going to have a stroke.
    Now looking to buy more lights for the theatre room, will be a very nice touch, 15000hr life, hope I don't have to get the ladder in the house anytime soon

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Dramatic

    • Written by from Sugar Land

    Great starter pack. Easy setup. Easy to create new scenes. I go thru several scenes each evening. When I know I will get home in the dark, I turn on the bulbs remotely, wherever I am. The different colors glowing behind the blinds look dramatic when I arrive. I plan to buy more bulbs to use in the other rooms.

    1 of 1 people found this useful