• 3.0 out of 5 stars

    Great Hardware, Portal and Bridge Software are a Mess

    • Written by from La Grange

    Flawless local and remote control of these lights through my z-wave home automation system (Veralite controlled through Homewave App on iPhone). The lights themselves are flexible and produce high quality output.
    The Philips portal and bridge link software produces constant connection errors and doesn't work consistently for anything beyond playing around changing light colors. Philips color control through mousing over photos is bizarre.
    Don't buy these lights believing that Philips portal software will provide useful and reliable automation functions.

    4 of 4 people found this useful

  • 2.0 out of 5 stars

    Great idea, poor execution...

    • Written by from HAYMARKET

    The system and app software are buggy and unreliable. Alarms and timers don't work reliably and lighting levels often don't engage to the same level each time a program executes. Philips has a great idea here but it's not ready for prime time, particularly at the current price tag. Bottom line--it's not a system that works reliably enough to augment your home security plan by having lights turn on and off reliably while traveling.

    3 of 3 people found this useful

  • 4.0 out of 5 stars

    Darned Awesome

    • Written by from MONTEREY

    Although when I originally purchased this item I was quite upset by the fact that I could not use it to set a permanent program of on/off (when I travel it's important that home patterns not be interrupted), the latest software update fixed all that and I truly appreciate this product. Said latest update includes features such as "randomize" and also allows the user to set days as well as times for lighting. The incredible range of light "recipes" combined with the ability to set alarms (replacing those plug-in timers with vastly improved to-the-second reliability) makes this a worthy addition to one's home.

    I have, however, experienced issues whilst simultaneously using the app on both iPhone and iPad. Once I deleted the app on one device it was fine.

    6 of 6 people found this useful

  • 4.0 out of 5 stars

    Awesome Product — Software Needs Improvement—Obvious Capability Overlooked

    • Written by from Lake Worth

    Awesome Product in General:
    This product so intrigued me that I purchased it a few days after first seeing it in the Apple Store. I found set up quite easy and had purchased three additional bulbs for a six-light system. In general this is an awesome product but the software screams for improvement.

    Main Software Failing:
    The most obvious expected use—to light an environment and have it fade through various colors in sequence over time—has been completely overlooked in the app. It appears that this is supposed to be handled by the timers but when setting up a timer in a "scene" there's no provision to have it go to the next scene. This is made worse by the fact that the timers do not work anyway. (And I have downloaded the version 1.1 software update.)

    Application Suggestion:
    There should be a feature allowing multiple scenes to be arranged along a timeline and then saved like a movie. Running the timeline on a loop would create fade between scenes for constant color (and mood) shift within the environment. This capability is such a no-brainer that Philips software designers must be working on it for the next update. I'd be very surprised if they are not. Philips do you copy?

    Bugs and Nits:
    I agree with a number of the complaints in other reviews: script font is silly, deleted scenes reappear, scenes duplicate themselves, scene arrangement changes, frequent connection error messages, turning on and off at wall switch reverts lights to default, bulbs do not do blue very well, etc...

    On a positive note:
    Alarms do work and I have successfully set up a recurring daily lighting event.

    Commercial Potential:
    Let me reiterate that in general this is an awesome product with great potential. I am considering using it professionally to light a museum exhibit. It could be a great low-cost solution for dynamic lighting design with a few obviously needed software improvements.

    7 of 9 people found this useful

  • 5.0 out of 5 stars

    Must HAVE!!!

    • Written by from Miami

    I love the simple functionality! I have different settings depending on what mood I want the house to be.

    2 of 4 people found this useful

  • 4.0 out of 5 stars

    Hue lights up the room

    • Written by from Melbourne

    Replaced 3 halogen bulbs with the 3 Hue bulbs in the starter kit and I'm very impressed. Aside from the 30 minutes childish fun I had of using the pre-defined colour patterns, the ability to tune the colour was fantastic, especially in areas where a brighter more blue light is required, like when reading. I would replace alll of the bulbs in my house, but the cost of the bulbs is prohibitive.

    2 of 4 people found this useful

  • 2.0 out of 5 stars

    Great Idea But, everyone that I know seems to have issues

    • Written by from Los Angeles

    Only made for indoor use, and with a single day program not a full month or even week long program. (Meaning you will have to set the time each day) if you desire different timing each day. You can not program it for a 30-day duration.

    - Great Idea but not to much thought went into it.

    Bring it back. it's not worth the headache...

    14 of 18 people found this useful

  • 2.0 out of 5 stars

    buggy. Philips need to improve

    • Written by from Blackheath

    Setup timer to turn on two lights, but often only one will turn on. Also setup geo-location "My location" to turn on lights when approaching the house, but it doesn't work, and worse, while in the house, it thinks I have just arrived and randomly turns on the lights. I only needed two of the three bulbs in the startup pack, so not sure if only installing two of them is reason for my problems. I am using Hue V1.1.1.

    15 of 18 people found this useful

  • 5.0 out of 5 stars


    • Written by from New York

    Great stuff. Easy set up and works like a charm.

    2 of 6 people found this useful

  • 3.0 out of 5 stars

    No Bridge Found Error Message

    • Written by from La Verne

    My app keeps coming up with the message saying there is NO BRIDGE FOUND. It can not locate my bridge. I have everything connected the way it should be but nothing works. All of the lights on the bridge are lit and the globe looking one is now blinking. There is no number to call, I have submitted an email and no response.

    I will add that when this device did work, I had a blast with it and multiple friends have bought it since. It seems as though that the NEW APP UPDATE had something to do with this problem. Well I guess it is now time to sit and wait and pray that a new update comes out soon or I have just wasted $200. I hope this helps you and hope yours works if you purchase it and hope mine gets fixed because its cool when it works!

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Outstanding Product

    • Written by from Calgary

    I highly recommend Hue to anyone who wants to control their lights from an iPhone, iPad or the WEB. Colors, brightness and auto on/off times by day of the week are awesome. The power savings from LED lighting is also phenomenal, these bulbs give off the light of a 60 watt bulb yet only consume 7.5 watts at max brightness, less if dimmed. I will be adding many more bulbs in the next few weeks.

    5 of 10 people found this useful

  • 5.0 out of 5 stars


    • Written by from Woodhaven

    Now Hue owners can use IFTTT to control lighting in innovative new ways. Mine are set to turn blue as a notification of rain, strobe for rent day reminder, turn on and off upon arrival or departure from home. You can set many other alerts like changing to your fav sports team colors when ever they are about to play a game. Blink or change color when you get an email from selected email address. They can also respond to communications and photos posted on your Social media sites.
    IFTTT gives you a phone number upon free registration for SMS interaction with the hue bridge.
    My fave has got to be using the ifttt phone number to voice control the lights. " Siri to Tell "Edison #off, #on, #dim.
    Get this, love it run out and get more bulbs!!

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    Awesome! Especially with new geofencing capability!

    • Written by from Cupertino

    We started with the starter kit 1 month ago and are now up to 7 bulbs. It was supposed to be a "toy" for us but wound up being very practical because:

    * Wonderful to control lighting color for various activities like TV, cooking, reading, etc.
    * Great to control lights remotely, turning them on (for our pets) or off when we forgot.
    * The new geofencing turned on the lights as we drove into the driveway, even with the Hue app closed! (You do have to start it at least once on your iPhone and logon to meet hue)
    * We can now go to bed and turn all the lights off, no more "who's getting up to do that".
    * Since they are so low in power, we can leave some dim as night lights. They max at 8.5 watts, a normal nitelight is 3-7 watts!
    * We replaced our high end dimmers ($45-60) and simplified wiring.
    * If you have multiple bulbs on a dimmer you can now dim each light in a room (or patio) independently!
    * We use timers to turn on Living Room at 8:30, kitchen night lights at 08:30, bedroom night lights at 11:00.
    * My wife finally got her "disco" ball she always wanted in the kitchen, she plays music loud while cooking and the hue has strobe effect with an additional app.

    You get the idea, I don't normally take the time to write reviews but this product far exceeded our expectations. And as for cost... well worth it, saves energy and no need to install dimmers. This is the future of lighting. For now it's hard to replace all lighting because there are no hardware controls for them, some rooms are impractical to run from IOS like a closet, bathroom, etc. However, when turned off/on they default to white. We use IOS to control on/off of all inside Hues, but patio switch controls on/off and IOS control color, etc. We were initially concerned about being only equivalent to a 50 watt bulb, they were plenty bright and if made white, they looked brighter than 60 watt bulbs. We purchased ours are Apple stores.

    10 of 13 people found this useful

  • 5.0 out of 5 stars

    Buckets of fun

    • Written by from Cinnaminson

    Make all your friends jealous and your neighbors curious.They are easy to install. Just install in the bulbs, plug in the bridge and hardwire it to your router, download the app and watch in awe as your whole room changes!The app is fairly easy to use (could be better). My husband and I are going to have light battles and scare the babysitter.

    20 of 26 people found this useful

  • 3.0 out of 5 stars

    Cool but not ready for prime time

    • Written by from WASHINGTON

    The Hue is a brilliant concept, and the lights themselves are great and easy to hook up. The app, however, is disappointingly rudimentary, and until that is fixed, it renders this system little more than a gimmick. One example is that you have to set the timer each time you want the lights to come on -- there is no way to set daily, recurring times. Also, if you switch the lights off with a switch, they will default to their plain color, so you pretty much have to rely on the app -- and once the novelty of controlling lights with your phone wears off, that can get pretty old.

    31 of 42 people found this useful

  • 5.0 out of 5 stars

    Great Product - Can Only Get Better In The Future!

    • Written by from Canyon Country

    There are a lot of smart early adopters writing reviews for the HUE. I had the system running with three bulbs within about 15 minutes. The App can be improved but it is functional, very easy (for me) to program, and can be supplemented with the free QuickHue native OS X, Colors for Hue OS X, Magma Hue iOS 6, and others. I don't want to negate fellow reviewer's problems with HUE, but except for the interference issue that may affect connection stability, I believe that HUE is not ready for the general consumer market just yet, but the more technically involved of us appear to have little or no issues other than $60 per bulb. I installed multiple Apps on our iPhone 5 and 4S, and two MacBook Pros in a few minutes.

    Wait a couple of months and the App issues will be largely resolved. HOWEVER, many of us that do not work with electronic life expectancy forget that there are 8,760 hours in a year, and a high duty cycle will have the AVERAGE unit failing in a few years (do the math), making them VERY expensive. I'm guessing that this will really be a heat issue. I'm an old analog electronics engineer and without any testing I can tell that I have difficulty holding the base when it runs 'wide open,' which means it is about 160 degrees F (71 degrees C,) not as cool as our intuition might guess. Future fixtures will eventually target the cooling issue, as most are now designed for incandescent bulbs, which have an entirely different set of challenges. HUE CAN be repaired (search for disassembled HUE bulbs) but it is not economically worthwhile at this time. There is also an issue with colorimetry but this will improve in the future.

    31 of 40 people found this useful

  • 5.0 out of 5 stars

    If you are unsure, just go for it. You'll be glad you did!

    • Written by from Sacramento

    I rarely take the time to write reviews, but I just had to for these amazing lights. I've had my eye on these lights for a couple months, but I'm the kind of person who has to read reviews and watch the market before I spend over $100 on new, somewhat unprecedented technology.

    After reading the reviews here on the Apple page, I began to worry that my dreams of a multicolored luminescent lifestyle were dashed, but then I began to notice a theme:

    1) people expect way too much
    2) software issues seem to be due to impatience or incompetence, because the directions are VERY plain IF you take the time to read them

    They are wonderful, but they are just LED light bulbs. Don't buy them and expect to see a recreation of nature's most precious sunrise. It'll create any shades of orange you want, but its not magic, people. Also, I think people should remember that the software IS functional, and the software will develop, plus there are always third party applications to consider.

    I was amazed by the fun and functionality. They absolutely transform a room, and bring a touch of creativity to everyday life. Also, as a lifelong migraine sufferer, I am REALLY looking forward to designing softer light schemes so I don't have to choose between absolute darkness and harsh white light in the future.

    If you are unsure about buying these bulbs, just go for it. You'll be happy you did.

    28 of 35 people found this useful

  • 1.0 out of 5 stars

    Nice, but needs better software

    • Written by from Dallas

    Purchased starter pack, plus two single bulbs.

    Turning off the light bulbs with a light switch, and then turning them on will default to bright white light. Prefer you could select the default or have the base station set the last setting when the bulbs connect.

    The app does not allow you to directly set a color. You must have a photo with the color you want to select. This was disapointing when you are trying to get a specific HUE. I had to use Photoshop on my Mac to save a photo to my phone with the color palette I wanted.

    Cool emerging technology that will only get better.

    66 of 94 people found this useful

  • 5.0 out of 5 stars

    AWESOME! Bought the starter-set it up-ordered ten more bulbs!

    • Written by from Marblehead

    Fantastic! Put the first three bulbs into recessed lighting and fell in love. Easy set up, yea, the app could do more, but so relaxing! immediately bought ten more bulbs, I own an A-Frame home and this was a true delight. Read the reviews and was seriously concerned about brightness, not a problem at all! i actually had to dim some of the pre-sets. i cant wait until the rest arrive!

    9 of 13 people found this useful

  • 4.0 out of 5 stars

    A new approach to everyday lighting

    • Written by from Everett

    I'm impressed. Build quality looks superb. The bulbs are attractive, and importantly to me, the color rendering index (CRI) is > 90, far better than CFLs. That’s even better than most other LED bulbs. Tomatoes look red, not dull. I was delighted that these bulbs gracefully ramp up to full brightness when power is applied, and no warm up time like CFL. Brightness is indeed comparable to 50W incandescent in my testing, just right for my living room lamps. Color is stable through the entire dimming range.

    The iOS software works OK to get started, but leaves me wanting more. I expect it to improve along with 3rd party offerings. Already, I have enjoyed having the lights dim down to a cozy candlelight as my evening winds down, then to wake me up in the early morning with dawn simulation. Tuning the white balance of the lamps for study, reading, or relaxing is great. Other colors are fun, too, perhaps for accents or parties.

    Pricing? The main cost of these bulbs is the premium pure color high-efficiency LED chips and individual drivers. Philips did not skimp here. To bring the cost down and brightness up, they'd have to switch to white phosphor LEDs, which would defeat the purpose and reduce light quality. Remember, with each bulb, you are also getting a wireless network dimmer, on-board flash memory, and tunable color. Compare to other home automation kits paired with dimmable LEDs/CFLs.

    I hope Philips releases additional bulb formats, i.e. for track lighting and recessed cans. I'd also like to see ZigBee compatible accessories for control, such as wireless wall switches to flesh the system out. It’s great that Philips is using open standards for these bulbs and inviting developers to create new ideas.

    13 of 18 people found this useful