Customer Reviews and Ratings

3.5 out of 5 stars

Based on 17 reviews

  • 4.0 out of 5 stars

    Always thought Incase was a good brand

    • Written by from Centerville

    66 of 69 people found this useful

    I like Incase; their cases are sleek, simple and typically well made. With this case, I found scuff marks on the plastic shell right out of the box and some edges are sharp from plastic that was not completely smoothed out. Small pieces of rubber are hanging from the inner sidewalls as well. I looked at other cases in the Apple Store of the same model to exchange it and they all had some imperfection, whether it was scratched or scuffed. Their manufacturing process is lacking quality assurance. For $30, I would have expected more. I'm sure you can just rough out the edges; that's what I plan to do. Most people will probably opt to get another case. From what I remember, the other Incase Snap Case did not show any problems, but you don't really notice any problems at all until you have it on your iPhone for several hours. I am thinking of getting a replacement from Incase with the warranty.

    Was this useful? Always thought Incase was a good brand

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  • 4.0 out of 5 stars

    Phenomenal Case!!!

    • Written by from taylor

    57 of 70 people found this useful

    Seriously I adore this case! it's great! I honestly don't think my phone would survive without it!

  • 1.0 out of 5 stars

    not what i expected!!!

    • Written by from Richmond

    63 of 95 people found this useful

    got it from the apple store. the edges where sharp. did not feel good while gripping it at all.

  • 2.0 out of 5 stars

    Great design and price, but poor manufacturing

    • Written by from san diego

    14 of 15 people found this useful

    I would have given this case at least 4 stars had the manufacturing of the case been of better quality. In terms of design, it's sleek, adds little bulk, and showcases the beauty of the iPhone while providing sufficient protection to the back, sides, and corners. The worst features of the case are the rough edges on the borders of the plastic and scratches and scrapes within the clear plastic covering the back of the phone--indicators of the poor quality manufacturing of this product. Also, I exchanged my first case for another after seeing the scratches and the replacement also had similar scratches. Overall, it's seems like they rushed manufacturing of this product from the factory in China to immediately follow the release of the iPhone 5. Buyer beware!

    Was this useful? Great design and price, but poor manufacturing

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  • 5.0 out of 5 stars

    Great design, feels solid

    • Written by from Woodstock

    12 of 12 people found this useful

    I was looking for a case that wouldn't add a lot of bulk to my phone and I was hoping to find one that wouldn't cover up the great design of the iPhone 5 and this is it. I'm not sure what the other reviewer is referencing when they talked about sharp edges. I think the case is sleek, minimal, and sturdy. The construction is great and I'm really happy with my purchase.

  • 2.0 out of 5 stars

    meh...

    • Written by from Winston Salem

    15 of 19 people found this useful

    Looks great for the first hour but after that its all downhill. The gloss back scratches very easily, seems like a frosted or textured plastic would have made much more sense. But I suppose every scratch on the case is a scratch that isn’t on the phone, but for the price point I would have expected more durability.

    Also, mine had a spur where the rubber sides meet the plastic back that scratched up my phone's bezel, pretty disappointing, and ironic that the most damage done to the phone so far was by the one thing meant to protect it. c’est la vie...

    Overall it’s ok, but there are likely better options.

  • 5.0 out of 5 stars

    Perfect minimal case

    • Written by from Chapel Hill

    7 of 8 people found this useful

    This is the perfect case that adds minimal size or weight to the phone and color. The case protects the corner of the iPhone which is the vulnerable to cause the screen to crack. This case also allows you to connect both a lightening cable and headphone adapter without taking the case off. If you are looking for a bulky case to cover the entire phone, chose something else.

    Great case, perfect for everyday use without obstruction to the ports or buttons. I highly recommend it.

  • 4.0 out of 5 stars

    Great case

    • Written by from Montreal

    7 of 8 people found this useful

    I like the case, mainly because it preserve the look of the iPhone. Well made, it has rubber side, and edge are not sharp at all on mine. I have own a similar case for my previous iPhone 4 and was my predered one, so I guess it should stay the same. Black bubber side give a nice touch, and an added grip. There are two thing that are less interesting in my opinion, it' that rubber button cover the volume button, and that the case back get upper the start botton. In both case, it make pressing those button a bit harder.

  • 5.0 out of 5 stars

    Perfect for me

    • Written by from Whitehall

    5 of 5 people found this useful

    Love the case. Had a Switch Easy on it for a while that deteriorated after only a few weeks. Picked this up today, and find it perfect. Love the look, feel etc., and does not add much, if any bulk, to the phone.

    Bought the blue one for a white phone and it looks fantastic!

  • 5.0 out of 5 stars

    Love it!y

    • Written by from Keller

    5 of 5 people found this useful

    Great case. Love the added grip on the sides compared to the slick clear only version. It fits like a glove.

  • 5.0 out of 5 stars

    A great, simple case.

    • Written by

    4 of 4 people found this useful

    I purchased this case within a week of having a Speck CandyShell. The Speck case was a great one but added some bulk to the iPhone and also scratched very easily. The design of the Snap Case is excellent. It showcases the amazing design of the iPhone 5 with the protection of a more bulky case. The complaints of the back scratching is not completely true but it does attract finger prints. Overall, I suggest the Pro Snap Case to anyone because of its excellent ability to showcase the design and weight of the iPhone while also protecting it very well. The price is a bit high but it is worth every penny.

  • 5.0 out of 5 stars

    Incase does it again!

    • Written by from NAPLES

    4 of 4 people found this useful

    As always, great design and style.
    Not much protection but snap cases aren't really made for protection.
    This was the first case i found for my 5 that i actually liked.

  • 5.0 out of 5 stars

    Great case

    • Written by from orlando

    7 of 10 people found this useful

    great cover designe with rubberized side, but lacked protection in front of the iphone

  • 3.0 out of 5 stars

    Looks Great - Cases covers screen, rough edge and discoloration

    • Written by from seattle

    2 of 2 people found this useful

    The Green looks super slick and great saturation on my black phone.

    It seemed unclear whether or not the Case covered the edge of the glass on the front and it does ever so slightly, but that's just enough and doesn't take away from it's slimness.

    There are two downsides on this case which is why i'm giving it a 3 out of 5.
    1) On the Volume Button side of the phone where the color part of the case connects to the clear plastic it is a rough edge. On the other side it is smooth. Either a defect or a necessity to keep it together, unsure, but don't like that.
    2) After having the case for a few weeks/maybe a month the edges are starting to absorb the color from my pants and it's looking dirty on the edges.

    Was this useful? Looks Great - Cases covers screen, rough edge and discoloration

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  • 4.0 out of 5 stars

    Best out there

    • Written by from Carnation

    3 of 8 people found this useful

    This is the best IPhone case on Apple.com but could be improved.

  • 1.0 out of 5 stars

    scratches scratches scratches

    • Written by from San Jose

    3 of 8 people found this useful

    I bought this case because I wanted to show off the design and beauty of the Iphone 5 while having some protection from scratches/drops. I was excited when I first put it on my phone because it looked so nice, but it started getting occasional scuffs here and there after a week of use. Now the case that i bought to show off my phone's beauty is now doing the opposite with all the scratches on the case itself.

    1 star because the case already had some minimal scratches out of the box.

    Was this useful? scratches scratches scratches

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  • 1.0 out of 5 stars

    Save your money, and do not buy this

    • Written by from Washington

    7 of 22 people found this useful

    I recently dropped my iphone 5 from about a foot off the ground and the screen chipped and cracked. Do no purchase this product. Might as well not have a case on if you do!

    Was this useful? Save your money, and do not buy this

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