• 1.0 out of 5 stars

    Junk

    • Written by from Calgary

    Save your money for something else. Keeps cutting in and out for the audio. Audio is not clear and crackles a lot . I wish this worked because I liked the thought of having the monitor on my iPad.

  • 1.0 out of 5 stars

    Extremely unreliable and horrible service

    • Written by from Carlsbad

    I have had their monitors for a few years (always as gifts). They are so unreliable, they just stop working out of the blue. The tech support and customer service people are nice, but their solution is almost always to send me a "new" camera. The word new is in quotes because it is so obvious that the replacements are refurbished products that someone else has sent in. Scratches and all. Then the cycle restarts and it goes down again in a few weeks or months.

    0 of 1 people found this useful

  • 2.0 out of 5 stars

    Not a good product

    • Written by from São Paulo

    Lost connection every 8h, specially when someone connects in the network, . Better buy usual products. Not satisfied at all. Only quality is to see using IOS and Android. Lack of support (FAQ). Should also connect using regular PC (Windows version).

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Impossible to setup

    • Written by from Evansville

    After I set it up, I get a message that the phone can't connect to the camera. I tried to set it up with different iphones and I always get the same error message. You would expect that something sold on the apple store would be simple and "apple-like" meaning it works.... Went back to my regular baby monitor purchased on Amazon.

  • 5.0 out of 5 stars

    BEST MONEY SPENT

    • Written by from Grand prairie

    Purchased this for my daughter when she had her second baby. She had a monitor without a picture of her first. I persuaded her that this would be better. She couldn't agree more. When we have the baby overnight we love watching him sleep. With the picture you can check whether the baby is simply moving around, ready to get up, or has a foot or arm hanging out of the den. With the screen you don't need to crack the door and check, thus waking the baby! Happy I talked her into this monitor. The picture is clear and has great features, whenever your baby cries it alerts you through your iPhone. I'm certain she (and grandmother) will get heaps of use out of this monitor.

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    So far so good!

    • Written by

    I purchased this monitor about 3 weeks ago and I must say - so far so good! We haven't had one network connection ( my main concern was losing connection during the night and not being able to see the baby ) and I haven't had to worry once. I am able to connect the device to my husbands cell phone so he is able to see our daughter while he's at work as well which is a great feature. I also enjoy uploading the photos to my Facebook that I get from the monitor, they come out crystal clear. Overall 10/10, love this monitor!

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    Great!

    • Written by

    I purchased the iBabyMonitor to use for my 2 month old son as my wife was having a difficult time at night knowing she couldn't see him. One of the benefits I love about this monitor is that we are able to my son throughout the house which works great as we live in a 2 story home and his bedroom is upstairs. We have had no issues with the monitor nor the reception which is an issue we were having with our first borns monitor that we owned. So far so good and my wife is loving it - great reception, great image quality and great customer service!

    0 of 1 people found this useful

  • 1.0 out of 5 stars

    This monitor is useless. Worst thing I ever bought from Apple.

    • Written by from portland

    I know Apple didn't make this product. I am reminded over and over. The connection errors, firmware upgrades that didn't download. Constant freezing, poor audio. This monitor just doesn't work. iBaby certainly takes no responsibility for producing such a worthless product. No support. I wasted $150 and ended up much more satisfied with a $3 monitor app from the AppStore. Heed all the poor reviews. Keep your baby safe. Don't bother with this.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Excellent monitor

    • Written by from Clinton

    This monitor was exactly what we were looking for. The setup was simple, and we have always had an excellent connection from all of our i devices. I have even monitored my son from a different continent while away on business with no issues.

    0 of 2 people found this useful

  • 2.0 out of 5 stars

    Misleading

    • Written by from Oakland

    This product doesn't work with iPad. The app you have to download is only configured for the M3. I've tried several times to get that working. A closer inspection of the M2's box revealed that it's only certified for iPhones and iPod touches, despite having a picture of an iPad on the box. It also says "watch your baby from anywhere." Now that would seem to mean you can watch the monitor through the web out of your home. Unfortunately the monitor/app system only works within your wifi network.

    All that being said, the monitor isn't horrible. But for $150 I really expected more. I would just buy a camera w/ microphone and speaker for less money. I really wish Apple would fix the misleading packaging for an item they sell in-store.

    3 of 4 people found this useful

  • 5.0 out of 5 stars

    LOVE IBABY!

    • Written by

    I was very hesitant to purchase this baby monitor after reading some reviews online. Honestly I didn't have much hope for this one. I figured I could try it and return it if it is difficult to deal with.

    To my surprise, this baby monitor is actually pretty easy to use. I didn't have any problem installing the camera like other people mentioned in review. It went through pretty quickly. At first the picture was a little pixilated and has a weird purple-ish tint. But you can actually change the video resolution. And the purple tint was caused by the night vision lights. If you turn it off, it will go away. And to much much of suprise, the video is actually fast. Sometimes it will slow down for a bit, but not much. There is one thing that I have a problem with: the sound sensor is really sensitive. And there is really no way to turn it down. During the day it could be a problem because there are a lot more sounds coming from outside of the house that sets off the alert, but at night it is great. If your baby wakes up, it will pick up any noise baby makes. But all in all, this is a very decent baby monitor.

    4 of 7 people found this useful

  • 4.0 out of 5 stars

    Good Looking Baby Monitor

    • Written by from Goleta

    Very attractive looking baby monitor. Saw it at an Apple Retail Store, decided to try it out. The set up is actually very easy, however, for some reason the company made it a lot harder to install. When I first started the installation, I could not get the product to install. I called the customer service, and they told me to reconnect the power cord and wait for the beeping sound before proceeding. I did just that, and the install went without any problem. Apparently the beeping sound signals that the monitor is ready to be installed. They should probably have put that on the install guide somewhere. But other than that, the monitor is okay. Not the best video quality, but it was surprisingly fast. Sometimes there will be a little delay, but most of the time it is pretty responsive. So because of the installation issue, I am giving it 4 stars.

    3 of 6 people found this useful

  • 1.0 out of 5 stars

    Junk

    • Written by from Tisdale

    Ditto, same as the lady from drumheller. Hard to setup, temperamental, motion alerts all day while I'm at work, but unable to view anything and I have both 3G and wifi. Not sure why it works at home but not away. I really didn't buy the camera to use across the hall from baby's room. I bought it as I work away and don't have the luxury to be home every night. Spend your money on something else. Ignore the good reviews from ibaby "friends"

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    An expensive paperweight

    • Written by from Circleville

    I'm on my second device after exchanging the one I initially purchased with the company. I've continued to have the same errors with the second device and I'm unable to get the camera to pair with either my iPhone or iPad. I have been in contact with the tech support and they have not been able to solve the problem. I came hear to check the reviews on the product. I read the positive comments and found it interesting that they all come from San Fransico and San Jose. The company selling the product is located in Mountain View which is between these two cities. I wonder if the positive comments are coming from the distributer of the product? I spent $150 to get my wife an expensive paperweight for her Christmas present.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    So inconsistent!

    • Written by from ANCHORAGE

    I would never buy this again! I have been using it for a month and a half and I would say it only works 50% of the time and thats even being generous. Constantly has "network" issues. Ill check it when baby isnt there and it works and lately it seems when I do need it it wont connect. Why even have amonitor?! There are no issues with my router or wifi in my home so I assume its the product.

    3 of 4 people found this useful

  • 1.0 out of 5 stars

    Do not buy this product

    • Written by from The Pas

    Terrible product. Out of the box, it seemed to work ok. Had some delay on the audio and video. Shortly after, things started to deteriorate. It started with constant movement and sound alerts every 20 seconds when there was no movement or sound present in the room with the baby. Then it became an issue with the audio. It got very staticky one day. And now the monitor will not connect to wifi despite every effort for the last 2 hours. All of these problems still persist. None of them were ever resolved. Do not buy this product.

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Untrustworthy

    • Written by from drumheller

    - pretty complicated to set up, having to plug the USB cord from your phone (instructions, were pretty useless)
    - connection to the wifi (main floor) and camera (2nd floor) fails constantly.
    - LOUD obnoxious double beep, happens every re-install software
    - when it losses connection (because why else?) it (CAMERA) repeats said beeps! Waking up anyone sleeping in the vicinity (BABY!!)
    -to reconnect, most times you just have to log back in and close (repeat x3-4) the ibaby app.
    -there is no iBaby view in the AppStore. It's just iBaby.
    -the delay is crazy. I seriously can't trust it to tell me on time what's going on. When you push the talk back button, talk then turn it back to listen, you will hear what you've said a few seconds later. That to me is too long of a delay to be trusted. (I've also accidentally pushed the talk button on the phone, a lot)
    - you WILL have to re-install by plugging phone to camera
    - zooms horrible
    - sound crackles. It must have a sensor that amplifies the volume when there's sound. Or a fluff that landed near it and thought I was missing out.
    -sometimes it will max out the volume for no reason, then just quit altogether
    -it does alert you when there is no connection, but as it semi connects and glitches again, it starts over. So you might get the warning it's not working for 10 or so minutes. Or more. Seriously. I'm not making this up.
    - amazing idea with it having the magnetic base.
    - you can manually face it in any direction.
    - pretty descent night vision.
    - if the camera is in a good mod, it'll let you spy when you're not home.
    - being able to use the big screen of iPad as a video monitor, awesome. (If you want the scratching static fairies to whip you awake over a snore)
    - I don't get what the nighttime button is for.
    - I love being able to snap a pic on the app (not phone)
    -and having a milestones section in app

    31 of 35 people found this useful

  • 5.0 out of 5 stars

    Great product, love it!

    • Written by from San Jose

    I received a baby monitor as a gift. It looks very impressive. It took me 10 minutes to set up. I was able to talk to my kid without making phone call. The motion and sound alarm can be used as home security system which can cost me >$1000. It is a great product!!!

    3 of 9 people found this useful

  • 5.0 out of 5 stars

    Great product EXCELLENT customer service

    • Written by from Duncan

    I have had my ibaby monitor for 2 years now and it is the very best investment we made!! The product is great, we never have problems with it! Our internet service provider has made several changes that have caused me to have to change the way our monitor is set up. Each time, Nicole in customer service has been MORE than helpful! She makes it so easy, and has incredible product knowledge. I recommend this monitor to all my girlfriends!!!

    5 of 8 people found this useful

  • 1.0 out of 5 stars

    Not Ready of Prime Time

    • Written by from Groton

    They need to go back to the drawing board with this one. I received mine on Friday. While my son was napping I set it up in the kitchen to test it out. Worked great! So easy to set up. After dinner I installed it in my son's room. This time I couldn't get it to work. Turns out they were having network issues, and I wasn't able to log back on until Saturday morning. Then it was unstable all weekend, so it kept cutting out. Monday it went down completely again. When it came back up it was still unstable. You're at their mercy since there is no option to locally stream the video. You must go through their network. Their response after I contacted them? "Network errors happen sometimes." Nice. Not even an attempt to assure me this is an unusual situation or that their network is usually more stable than what I'd seen in the short time I'd owned the product. In sum, the product is completely unreliable as a baby monitoring device, and even when it works it's not that great. The companion app is buggy, the video is decent, but the sound is horrendous. It goes up and down in volume on its own. The sound and motion alerts are way too sensitive. The user manual claims there is a setting to adjust the sensitivity, but that is wrong. Maybe they copied that tidbit over from the manual for the M3? The only option for those settings is on or off. Thank goodness Apple has a decent return policy!

    54 of 62 people found this useful