• 2.0 out of 5 stars

    Happy with reservations

    • Written by from PHOENIX

    We bought this to be able to keep eyes and ears on our baby whose room is all the way across the house from ours. We read the negative reviews but figured we'd give it a try.

    Setup was easy and took about five minutes and I'm happy with the camera and sound quality. We experience about a one to two second delay which I expected.

    The apps need some help. The notifications are buggy and, as many mentioned, often very delayed. This hasn't yet been a huge issue for us because we usually don't rely on them, but that definitely should be fixed, especially in light of the other issues. On the iPhone I love the feature of continuous play so that when my screen times out and locks I still have ears on the nursery. However, it's totally annoying that if I get a call, text message or other notification, I have to go back into the app and reset it to continue hearing. That's not exactly safe for middle of the night emergencies.

    The iPad app has the same issues with the added frustration that there isn't a continuous play option. This feature needs to be added to the iPad app so parents like me can let their phones get calls and notifications and use the iPad as the monitor.

    Phillips needs to spend some time fixing these issues and then they'd have a great product. Hope they read these reviews.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Good image, glitchy performance

    • Written by from Mississauga

    The key word here is glitchy. I like the fact that you can double tap the clear video image to zoom in. Set up can work smoothly or not. I suspect many reviewers' problems are exacerbated by fluctuations and strength of their Wi-Fi signal. Generally, I find that Wi-Fi products are glitchy by nature. Of more importance here, is the video/audio/alert time delay. The video/audio time lag is 1.5 seconds for me, but about 50 seconds until I get an alert on my iPhone 5. This alert time lag isn't as important to me because I'm monitoring a senior with Alzheimer's, but I would be concerned if I had a baby since a lot can happen in 50 seconds. Also, there is about a 5 second delay when switching between my two monitors. Nothing in the app works instantaneously; there always is a variable time lag. The sensitivity of the audio/video alert triggering varies widely. Sometimes I inexplicably get a video alert and not an audio alert and vice versa, even though I have both set to trigger. On average, I find that I have to reboot something in the system every two days or so because the app/system will just malfunction on its own eventually. I've also found that the In.Sight app interferes with my audio wi-fi speaker recognition by removing the wi-fi option symbol to the right of the volume slider in the audio app. I have to close and restart the audio app to rectify this. So in real life usage, the system works for my application, but not smoothly. I use it because I need an iPhone multi-monitor solution.

    5 of 6 people found this useful

  • 2.0 out of 5 stars

    Great potential; Not Ready for Market

    • Written by from Toronto

    The clarity of the iPhone's camera makes this the most impressive baby monitor I've seen. It's crisp and clear in daylight and works phenomenally in dark. The camera is great. I love the base which has a sticky rubberish bottom and stays secure where you put it. Here's why I returned it and wouldn't recommend buying it;

    1. Video and Audio Lag - After setting up the camera (which was very easy), I noticed that there was a bit of a lag in the audio (about 1 second). Then I noticed that the video stared to fall behind too. Then it got worse and worse until the lag was greater than 10 seconds. Audio and video didn't sync up either.

    The product quality is great and the concept is amazing however, for what it's designed to do, it completely fails. I was hoping for face time video and audio quality but it doesn't come close.

    A baby monitor is there for safety and piece of mind. Unfortunately, I can't confidently say that this until offers either.

    Save yourself some time - DO NOT BUY.

    8 of 14 people found this useful

  • 2.0 out of 5 stars

    Doesn't work very well.

    • Written by from Vancouver

    Always seems to have a hard time connecting, the audio alerts is way too sensitive, and the motion detection doesn't work even when turned up to 100% sensitivity. The camera only seems to work on the iPhone, not the iPad... that might be a problem with the app. I can not recommend this product, and will most likely have to take it back for a refund.

    5 of 8 people found this useful

  • 2.0 out of 5 stars

    Phillips in sight problems

    • Written by from Monroe

    Nothing but trouble trying to log into my camera.... Continuous failures to log on.... Not too impressed!!!!!

    1 of 2 people found this useful

  • 2.0 out of 5 stars

    Not a Meltdown, but Returned It

    • Written by from Fitchburg

    Night vision function deteriorates after 5-10 minutes. Not much of a baby monitor if it can only function with full lighting.

    Tried to be nice too, but the preview function was mysteriously prohibiting some words

    2 of 6 people found this useful

  • 2.0 out of 5 stars

    Wanted this to Work

    • Written by from Calgary

    On its face, this product could be a great investment for any parent. But sadly, as I discovered, it doesn't always perform as advertised.

    I have a Airport Extreme router in my house, which serves all my other wireless products very well and very fast. For some reason, the camera would sputter and stall, and eventually stop transmitting to my iPhone 4s at all. Even the sound wouldn't transmit. I tried it on my iPad 2 as well. It was better, but still not at all as advertised.

    Setup was easy once I read (online, not in the instructions that came with the product) that the camera wasn't compatible with some of the security options I had enabled on my router. Once I changed them, it connected just fine.

    In concept, this product would be great for monitoring your baby while he sleeps in his crib. But in practise, it just isn't fast enough to be effective. I'll be returning it to the store and exchanging it for something else.

    5 of 13 people found this useful