Reviews for Philips In.Sight Wireless HD Baby Monitor

It should be criminal to sell this product as a baby monitor. The title should read: Philips in.sight Wireless aggravation that wont work for more than an hour and keep you up all night

This thing is awful. I want my money back!

THAT IS A GREAT MONITOR FOR BABY WITH HD CAMERA & WIRELESS.

We purchased this as a baby monitor 3 days ago. It was easy to set up but I noticed right away that there was a significant lag between what was actually happening and what appeared on the screen. Usually about 30 seconds. My biggest complaint was the time it took to open the app. It would take almost 3 minutes to load the camera each time I opened the app on my iPhone. And many times, the app just quit. I am packing it up to return it as I type. Piece of junk.

Read these reviews and the app reviews. This thing is a joke as a baby monitor. I'm sitting here at 4 AM awake and frustrated because the app won't stream video any longer. This monitor was my back up plan and the video I have been using to see my child while traveling. Our main monitor failed earlier this week and while waiting for a warranty replacement, I've tried using this. Absolute junk, the software to support this hardware. Again, read the comments on here. Even with that limited purpose, if two devices have the app open in iOS (not even active) and they have not completely killed the app in their "active apps", a third device can't get in. Seriously, the product (the camera) is OK (quality video and audio) but the whole app (and the website for computers) is terrible. Apple, you need to quit selling this product. This does not work anything close to 'as advertised'.

Again, Do Not Plan To Use This As A Baby Monitor, I implore you. You will be frustrated, disappointed and, quite likely, very angry. I know I am.

This product is specifically marketed as a baby monitor, and I will review it as such. I purchased the In.Sight baby monitor this past Saturday for our 8-month-old daughter's room. She is teething right now and sometimes wakes up at night crying very loudly as if something traumatic has happened. We have an Angel Care audio monitor, but we also wanted a video monitor so we can quickly and easily discern whether her life was truly in peril or if she was just having another episode of teething pain.

We bought the monitor from a retail store and brought it home. It took about 30 minutes to get it installed, set up, and running. Not too bad. However, I noticed very quickly that sound from the In.Sight monitor lagged about 10-15 seconds behind the sound from the Angel Care monitor. Additionally, the video signal seemed to lag another 15-30 seconds behind the already lagging audio. On top of all that, from the time I open the App on my iPod Touch 5 to when it finally displays live video ranged anywhere from 1-5 minutes! Sometimes it wouldn't display live video at all until I closed and relaunched the app. This did not seem like a very functional monitor, and I was already debating if I should return it.

The kicker came in the middle of the night Saturday night. We awoke to my daughter's loud crying through the Angel Care monitor (we had the audio off on the In.Sight since we didn't need two audio sources). I attempted to bring up the video on my iPod Touch to check on her. However, the app just sat there with that annoying circling graphic that means "loading" for about two minutes. Finally, the video came up, but the screen was all black. The infrared night vision wouldn't activate. After another minute of thumb-tapping and cursing, I gave up and went in to the baby's room. Turns out she was already almost back asleep, and me entering the room just woke her back up.

Anyway, I took it back to Apple the next day. This In.Sight monitor SHOULD NOT BE USED as a baby monitor! If you insist on using it, make sure you have a secondary "regular" monitor running in parallel. This product is a lawsuit waiting to happen. The potential exists for someone's child to be dead before they ever get any warning that there is a serious problem via the In.Sight monitor. I expressed my concerns to the kind gentleman who helped me with my return at Apple. Believe it or not, he ACTUALLY told me I should tell other potential customers about these issues. SO, that is why I am posting here!

Tried for days to set it up. Finally got it to work for about 10 minutes. Would not recommend. Taking it back to the apple store to change it to something else.

The key word here is glitchy. I like the fact that you can double tap the clear video image to zoom in. Set up can work smoothly or not. I suspect many reviewers' problems are exacerbated by fluctuations and strength of their Wi-Fi signal. Generally, I find that Wi-Fi products are glitchy by nature. Of more importance here, is the video/audio/alert time delay. The video/audio time lag is 1.5 seconds for me, but about 50 seconds until I get an alert on my iPhone 5. This alert time lag isn't as important to me because I'm monitoring a senior with Alzheimer's, but I would be concerned if I had a baby since a lot can happen in 50 seconds. Also, there is about a 5 second delay when switching between my two monitors. Nothing in the app works instantaneously; there always is a variable time lag. The sensitivity of the audio/video alert triggering varies widely. Sometimes I inexplicably get a video alert and not an audio alert and vice versa, even though I have both set to trigger. On average, I find that I have to reboot something in the system every two days or so because the app/system will just malfunction on its own eventually. I've also found that the In.Sight app interferes with my audio wi-fi speaker recognition by removing the wi-fi option symbol to the right of the volume slider in the audio app. I have to close and restart the audio app to rectify this. So in real life usage, the system works for my application, but not smoothly. I use it because I need an iPhone multi-monitor solution.

The clarity of the iPhone's camera makes this the most impressive baby monitor I've seen. It's crisp and clear in daylight and works phenomenally in dark. The camera is great. I love the base which has a sticky rubberish bottom and stays secure where you put it. Here's why I returned it and wouldn't recommend buying it;

1. Video and Audio Lag - After setting up the camera (which was very easy), I noticed that there was a bit of a lag in the audio (about 1 second). Then I noticed that the video stared to fall behind too. Then it got worse and worse until the lag was greater than 10 seconds. Audio and video didn't sync up either.

The product quality is great and the concept is amazing however, for what it's designed to do, it completely fails. I was hoping for face time video and audio quality but it doesn't come close.

A baby monitor is there for safety and piece of mind. Unfortunately, I can't confidently say that this until offers either.

Save yourself some time - DO NOT BUY.

Just got this yesterday and I thought I will be disappointed by the the poor nightvision feature (after reading one of the reviews), but no. I am amazed on how good it works. Don't really have any problems with it. It adapts to any lighting conditions. Great baby monitor and great price