• 2.0 out of 5 stars

    Beautiful design. Horrible software.

    • Written by from Brooklyn

    The title says it all. It's a nice looking printer. If your printer is out in the open, it might be worth the effort it takes to set this up and deal with the occasional (but maddening) glitches with the software onboard this thing. The slimness poses problems when using photo paper. It doesn't feed properly due to the severe bend angle. Overall it feels like there were no grown-ups in the room to supervise the design and software teams.

  • 2.0 out of 5 stars

    Best & Worst HP printer

    • Written by from LARGO

    Best because it has a very sexy look. Worst because it usually doesn't work for very long before I have to unplug it for literally several days before I reboot it. It does automatic updates (I have set it to NOT do this) and once it does an update, it just keeps spinning. Once I unplug and let it set for a couple of days, it strangely works again. I bought this printer when they first came out so I can print from my ipad or iphone. I've had it several years and it's "down" most of the time.

  • 2.0 out of 5 stars

    Save Your Money & Time

    • Written by from Brooklyn

    I have always bought HP printers but this one does not live up to the HP standard. It worked well for about a month but then the problems started. It doesn't recognize my imac or loses communications when I try to scan or print. I have to keep cutting it off & on to get it going again. When I try to print from my iPad 2 and MacBook Pro it freezes up. It is just not reliable. The best thing about it that it makes a great copy machine!

    6 of 6 people found this useful

  • 2.0 out of 5 stars

    Overpromised, underdelivered

    • Written by from Charlotte

    I'm on my second HP Envy, as the first one was bricked due to a pushed firmware update from HP. HP was nice enough to replace it at the time, but now out of warranty, I doubt if they will be so generous. Ownership now feels like a time bomb: if they choose to push out another firmware update without thoroughly vetting it, it may be as irrecoverable.

    Daily operation is treacherous. The touch display lags and has too much crapware loaded by default (some of which can be removed). Sometimes it randomly spazzes out concerning when to deploy the print capture tray arm. Configuration to WiFi can be a little fussy.

    Features I do like is the overall appearance (it looks more like a home entertainment device than a printer). Air Printing support is convenient. It's reasonably fast and quiet when printing.

    Knowing what I know now, if I was in the printer market, I'd shop for something else.

    16 of 20 people found this useful

  • 2.0 out of 5 stars

    FRUSTRATING!!!

    • Written by from Jacksonville

    I purchased this printer because of its sleek design and because of its wireless capabilities. Every single time I try to print from my Macbook I have to re-enter the password on the printer for my internet service because the printer automatically disconnects itself. On my iPad and iPhones it shows as a printer option, however, when I attempt to print both devices there's no airprinter available. It is such a beautifully designed frustrating piece of equipment.

    14 of 19 people found this useful

  • 2.0 out of 5 stars

    Broke

    • Written by from SAN FRANCISCO

    Was nice until I slightly knocked the swiveling tray that holds the paper once it is printed. It now doesn't print. Frustrating because I generally treat my tools with great care. Too fragile.

    118 of 148 people found this useful