• 1.0 out of 5 stars

    needs more work

    • Written by from JACKSONVILLE

    This product feels very "beta". For example the hipkey goes off once in a while even if I carry the sensor and the device (iPhone 5) with me. Also, the safe zone doesn't seem to work. I get alarms all the time if I am too far from my phone at home (and even without safe zone, it shouldn't go off). Many of the (few) features don't work reliably. For example, adjusting the volume doesn't work. The vibrate feature doesn't work most of the time either.

    Need to experiment with some of the cheaper alternative (e.g. Kensington) to see if they work better.

    8 of 22 people found this useful

  • 2.0 out of 5 stars

    Needs work

    • Written by from Allentown

    Good product in theory. But like many of the reviews said too many false alarms. Also this thing stopped charging completely after three weeks of use. Returned it. In theory great idea, but needs some fine tuning not sure if its software/hardware related.

    4 of 16 people found this useful

  • 1.0 out of 5 stars

    Terrible

    • Written by from New York

    I purchased this device in the hopes that it would do what it said it would do. Sadly, there are so many false alarms I have been forced to just shut it off. A complete waste of money until they solve their issues.

    7 of 23 people found this useful

  • 1.0 out of 5 stars

    Huge Dissapointment

    • Written by from San Diego

    I've needed a poduct like this and was excited to get it. What a disapointment. The alarm goes off constantly, even when I'm in a safe zone, with maximum distance, and the phone and Hipkey are sitting right next to each other. Also does not work while on the phone, the alarm goes off the whole time while talking on the phone, apparently the bluetooth connection does not stay active during calls?

    8 of 25 people found this useful

  • 1.0 out of 5 stars

    False alarms

    • Written by from Memphis

    Haven't even had this for 5 min and already hearing false alarms. Came here to see if anyone else is having problems and looks like its quite common. I guess 1 star is acceptable bc I will never forget my phone bc the alarm is constantly going off.

    8 of 25 people found this useful

  • 1.0 out of 5 stars

    Great product but does not to one's satisfaction

    • Written by from Mumbai

    I was one of the first person to buy the Hipkey from Apple store. May be on the 3rd day of the product launch. I was very excited to use it, but I was greatly disappointed.

    Im using iphone 5 with iOS 6.0.2 with all the latest updates as on today. Batteries are fully charged on both.

    If you set the alarm distance short, which is most desirable in case if you are doing a public transport travel, ( in case if you forget your phone in a taxi or flight or train ) then the connection keeps on breaking every few seconds or minutes even if the Hipkey is 1 feet away from your iphone 5. ( this happens specially when your phone is busy doing something else, like a email download or iMessage or any other data coming in. ( the blue tooth symbol on phone will keep on blinking / rather fluttering ) and you will get like 20 notifications even if your phone is 1 feet away.

    If you keep the alarm distance medium, this problem is greatly reduce, and if you set the alarm distance to long this problem is almost gone. but in this case you will come to know rather too late if you forget your phone any public transport. So I have rather no choice except to keep the alarm distance at long range.

    The alarm volume is 90db at the absolute source. (point blank range) if you go even two feet away the volume drops to about 65db and it is rather difficult to hear it in crowded busy street of any big city or in a train or at airport. It is best you keep the hipkey in your pocket and keep the vibrator on, there are higher chances you will come to know with vibration on.

    the lanyard supplied with the hipkey is very ordinary and not worth even 0.50 cents. its likes a rubber band. I would recommend buy a stronger lanyard or key ring from travel shop. or you loose the hipkey in the before you get your credit card invoice.

    Good points :

    The battery has a super great life.

    Loved the packaging and the product finish and its user friendliness. Even without going through the manual I could operate the all the functions of the unit.

    also loved the shape of and design of the product, it really looks cool, very futuristic, really nice finish and nice material used to make it.

    I also liked he security tape used to close the box, so if the box is opened even once you will know. its good for buyer as well as seller both.

    Upon contacting the company, the company mentioned that they have new firmware which fixes most of the problem, but it is not possible for user to change the firmware. so the company suggested to send the unit back at my expense to them and they send a new one at their expense.

    the company was very supportive and helpful in resolving the issue.

    11 of 31 people found this useful

  • 3.0 out of 5 stars

    Software Works on iPhone5, not on iPad mini

    • Written by from CLAREMONT

    Bought two of these, one for my iPhone 5 and one for my parents in law who have an iPhone 3GS. The hipkey works on Bluetooth 4.0 and won't work on the 3GS (my bad) so I bought them an iPad mini; their application is my father in law has Alzheimers, and I thought the motion mode would be a great way of keeping tabs on grand-Dad when he wakes up from a nap.
    In both cases for the iPhone 3GS and the iPad mini, the app looks magnified and many of the controls (volume control, on/off toggles) are off-screen. The app works perfectly fine with the iPhone 5.
    I tried deleting and reinstalling the app on the iPad mini, but I get the same goofed-up performance. I have emailed the developer and hope to get a response soon.
    I think it is a great device and has a lot of potential, but the software looks like it needs a little TLC.
    For me and my iPhone 5, I keep the hipkey on a lanyard with my company access badge. This has saved me from forgetting my lanyard on my way to work (iPhone 5 told me the hipkey (and lanyard) were out of range as I got in the car; saved me a trip back home!
    Make it work on the iPad mini and I'll give it 5 stars! :-)

    2 of 16 people found this useful

  • 1.0 out of 5 stars

    False alarms

    • Written by from Glasgow

    I purchased this product a week ago and have been using it for a few days. As other reviewers have stated, there is a problem with this device in that it keeps giving false alarms. This renders the device useless as the whole point is for the alarm to warn you about proximity. I have emailed the company about this and await a response. Expensive for a piece of plastic otherwise! Will be requesting a refund if there is no alternative.

    6 of 24 people found this useful

  • 2.0 out of 5 stars

    Hipkey kills battery life of iPhone 4s

    • Written by from JOHNSTOWN

    Just received and setup my Hipkey! It took under two minutes to figure out and pair-very easy. Unfortunatley, I am returning this product to Apple due to battery life issues. The battery on the Hipkey is tremendous, but with bluetooth constantly connectd, my iPhone 4s battery life is completely wiped out in 10 hours without even using my phone. If I play music, text, check email or use the phone even minimally, forget about it. Your phone will be dead in under 5 hours.

    False alarms are another problem that have been an issue.

    Great idea, but not quite there yet.

    4 of 20 people found this useful

  • 1.0 out of 5 stars

    useless

    • Written by from Montreal

    nice product but the batery is too small,
    i dont want to charge my key chain every night !

    4 of 22 people found this useful

  • 3.0 out of 5 stars

    First impressions - not very reliable

    • Written by from Mississauga

    First day with device - I'll update after more experience.

    First impression - it stinks, literally - there is an extremely strong perfume/chemical smell to the device (likely caused by the black foam it comes packaged in) which still remains very strong on the hipKey after a day. Some may like the smell, but I'm allergic, and it may not be good for kids.

    A first day with hipKey (and iPhone 5, both fully charged):
    - Many false and unusual alarms
    - In Alarm (distance) mode, set on low (2-5m), with hipKey on a table about 3m from phone also sitting still on another table, alarm spontaneously sounded on both devices many times but was fine most of the time. There was no one moving around, nothing in the environment changing. Also found that if I picked up phone and walked, alarm would often sound at about 8-9m (not 2-5m as it was set for) and sometimes I could go 20m before the alarm sounded (this was in a house).
    - In Motion Detect mode, the hipKey randomly sounded a false alarm several times (while sitting absolutely still on a table) but no alarm was indicated on the phone at all (alarms are always supposed to sound on both unless set otherwise). The phone was only about 10m away, and hipKey silenced itself 1-5 secs after, all with no alarm ever indicated on phone. If I moved the hipKey, the alarm sounded on both as expected, which is great. The other thing I noticed is that if the hipKey (or something it is attached to) is picked up and walked away with in a very smooth fluid motion (no quick moves, but at a decent normal speed), the motion/theft alarm did not sound at all, but you do get an out-or-range alarm eventually. I think unless someone does this on purpose (knowing what a hipKey is), there would typically be some sudden movement to trigger alarm.
    - The hipKey is really well designed, but quality control in manufacturing is lacking, on mine, one half of one plastic side isn't attached properly, and the I/O symbol is quite off centre on the power button (and the light only lights up half the symbol).
    - The hipKey app is exceptional, well designed, intuitive, and above average in every way. It needs to remain running in background to work, and notices of alarms (on lock screen) disappear with no record (which is a big drawback). I also found my phone battery drained noticeably faster overnight (maybe 2-4 times as much as usual), guess no way around that.
    - One big issue with theft/motion, or child distance/abduction alarm: Touching the button on hipKey immediately silences the alarm on BOTH hipKey and phone (and often alarm on phone is delayed for a second), so the system is very easy to defeat even by someone who knows nothing about it but touches the button on the device making the noise (the hipKey), at best leaving a quick short beep on the phone which can easily go unnoticed (and in many cases there are no indications an alarm was ever sounded). Leaving the only alarm happening when the device finally goes out of range, which could easily be too far or too many rooms/corners away to be able to find it (or stolen property or a child).

    I will refine this review further as my experience with hipKey grows.

    6 of 26 people found this useful

  • 1.0 out of 5 stars

    Bad Batch of Devices?

    • Written by from jacksonville

    I have to agree with the other reviewers. I was very excited and one of the first to order in the US. The device constantly false alarms when its within feet of the iphone. This had such rave reviews im wondering if there are a bad batch of hipkeys out there. I am sending mine back today.

    8 of 30 people found this useful