• 1.0 out of 5 stars

    Piece of Junk

    • Written by from Mount Morris

    This is a zero star item. I could not get it to charge. Tried everything. Switched outlets, chargers, USB plug and it never even pretended to charge. I cannot believe Apple is standing by this product! Don't waste your time, don't waste your money. Hey APPLE, there are some considerable issues with the Hipkey. Why do you even sell this? It is SUBSTANDARD and not up to the quality consumers expect when shopping at the Apple store.

    4 of 6 people found this useful

  • 2.0 out of 5 stars

    HipKey false alarms

    • Written by from Dallas

    Many false alarms!!! I wish we had a place to download software for the HipKey

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    HipKey Needs More Software Features

    • Written by from Juneau

    I love this thing....but, 1 point of criticism.
    I want to never ever hear even 1 decibel of noise
    from this thing unless I am trying to find my keys
    on purpose. There are times when my keys and phone
    get separated, on purpose, and my keys are not lost.
    So I want a slider to turn off this beep to remind if
    separated thing.

    2 of 2 people found this useful

  • 1.0 out of 5 stars

    Too many false alarms

    • Written by from Springfield

    Have had Hipkey for three weeks. When I have both it and my iphone in a pocket it will start beeping randomly. You will get a lot of stares from people wondering what the heck is that.
    Please do a firmware update to stop these false alarms. Happens at least once a day.
    Otherwise it is a very good idea.

    15 of 28 people found this useful

  • 5.0 out of 5 stars

    Really helpful

    • Written by from Burton

    I really like this device and have had it for 5 months. Once you get it set up it works fine. I do get an occasional false alarm, but not enough to deter me from using this to save me from leaving my phone. I have found when the app updates it has been best to un-pair and re-pair the device to get the best work of this....I had so many disconnects with the latest ios update so I just un-paired and re-paired to my iphone and voila great connection again

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Very handy everyday device. love it.

    • Written by

    I have had hipkey for 5 months now and praise it every day. The neat little device helps me keep track on my iPhone when needed. I travel a lot and here hipkey comes in very handy to ensure me I never leave behind my iPhone. hipkey has smart features like the SafeZone (mutes alarms at specified locations like your Home or Office) and Motion Mode which makes hipKey an instant movement alarm that can protect your bag or purse from theft. I use this feature at restaurants etc.

    2 of 3 people found this useful

  • 5.0 out of 5 stars

    I love my hipKey

    • Written by

    The title says it all. This is a great little product. Beautifully designed and easy to use. I use hipkey to find my keys and have it look after my iPhone when I am out and about. hipkey has not let me down and I would recommend it to anyone.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Constant false alarms makes it unusable

    • Written by from Cottleville

    I bought this over a year ago and just found it again after giving up on it. I checked to see if there was an update to the app recently. Nope, not since October. There are so many embarrassing false alarms that it is unusable. I've played with all the settings to no avail. I'm surprised this product is still in the Apple Store because it is not reliable. It is nicely designed and well made and looks good, if only it worked well.

  • 5.0 out of 5 stars


    • Written by from Richland Hills

    I think this is an awesome device. It works perfect with my iphone 5s. I am considering getting another one.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Excellent product that works as described

    • Written by

    I have not had any issues with the app or hipkey not functioning exactly as described. Connection happens very quickly from within the app itself, no need to go to "settings", "bluetooth", and wait for pairing. The app is eye-appealing, clear, and easy to use. I am very satisfied with this product.

    1 of 2 people found this useful

  • 3.0 out of 5 stars

    Didn't reach to the 2nd charge!

    • Written by from New Rochelle

    Great idea and and great product....until it stopped working.
    In less than 4 weeks, the unit stopped working and won't charge. I am still waiting for Hippih to get back to me. Will update all on support quality and timeliness...hopefully soon!

    13 of 26 people found this useful

  • 5.0 out of 5 stars

    Value for Money !

    • Written by

    hipkey works as described and makes it easy for you to find your keys at any point or notify you if you are about to forget your iPhone. It's beautifully designed and very robust. After 4 months usage there hardly is any wear off.

    The App is intuitive and easy to use. The features are very useful.

    I'd recommend this device to anyone. You get a lot of value for your money with hipkey.

    1 of 3 people found this useful

  • 5.0 out of 5 stars

    hipkey is perfect !!!

    • Written by

    hipkey is nicely designed and its features work just perfect. I have been surprised how robust it actually is. I use hipkey to find my keys and hipkey has once helped me not to forget my iPhone at a Mall when shopping. I love this device. Recommended for anyone.

    1 of 3 people found this useful

  • 2.0 out of 5 stars


    • Written by from JAR

    Well, after using ... or should I say trying to use - Hipkey for 2 days, this is what I can report.

    I bought it for my wife who constantly forgets her keys or iPhone. Before handing it over, I decided to test it out myself to be able to better explain it to her.

    I therefore installed it on my iPhone 5 first. At first it went like a breeze to install. However turning Hipkey on and off was confusing - blinking red or green - I had no idea what it meant and the manual is a 'bare minimum' not going into details.

    I then downloaded the app. Creds for the nice UI. Also, pairing happened quickly.

    Then the beeping starts. For some reason it beeps unexpectedly even if you don't want it to. I try to turn the thing off but instead it beeps continously. Finally it is off and shuts up. Try again and somehow I am able to start testing the Motion mode. Problem now is, it beeps when the Hipkey is absolutely still. I shut it up by clicking the alarm bell on the app , then try to get it to start if I move the Hipkey or shake it. Nothing happens for some seconds, and then it goes off. Ok. So it needs a few seconds ... I can live with that.

    Now for the finale - pairing it with my wife 's 4S . No such luck. I spent 2 hours with turning it off and on , annoying my wife with the beeping till breaking point "... I am never going to use that thing..." Sigh.

    I gave up. It doesn't want to pair with my wifes phone even though I unpaired with mine, switched it off and on, set it for pairing by pressing the big button like shown on YouTube ... Instead it shows Connected in green, then back to Connecting in yellow, alternating every 5 seconds.

    If these things are not fixed, it is money wasted.

    13 of 29 people found this useful

  • 1.0 out of 5 stars

    Can not use under 6.1.2???

    • Written by from Flushing

    When I try to link it to the device, it disconnects in a few secs!
    I tried 3 iphone 5 and 1 ipad 4, this problem still goes on!!!

    BAD BAD BAD!!!

    10 of 24 people found this useful

  • 3.0 out of 5 stars

    Great Concept - Still Needs Work

    • Written by from Columbus

    Great concept, but there are a few things that need to be improved.

    I have been testing this product since it has been available and have found a few issues.

    I have found that if one carries their phone in one pocket and your keys with the HipKey attached in another pocket (as I do), the Bluetooth signal quality can be diminished enough triggering a false alarm. I have experienced so many false alarms that the device is almost useless.

    All these false alarms are also affecting battery life.

    I hope the developers can find a method that allow better functionality when one's devices are carried on one's person.

    6 of 16 people found this useful

  • 1.0 out of 5 stars

    needs more work

    • Written by from JACKSONVILLE

    This product feels very "beta". For example the hipkey goes off once in a while even if I carry the sensor and the device (iPhone 5) with me. Also, the safe zone doesn't seem to work. I get alarms all the time if I am too far from my phone at home (and even without safe zone, it shouldn't go off). Many of the (few) features don't work reliably. For example, adjusting the volume doesn't work. The vibrate feature doesn't work most of the time either.

    Need to experiment with some of the cheaper alternative (e.g. Kensington) to see if they work better.

    8 of 22 people found this useful

  • 2.0 out of 5 stars

    Needs work

    • Written by from Allentown

    Good product in theory. But like many of the reviews said too many false alarms. Also this thing stopped charging completely after three weeks of use. Returned it. In theory great idea, but needs some fine tuning not sure if its software/hardware related.

    4 of 16 people found this useful

  • 1.0 out of 5 stars

    Great product but does not to one's satisfaction

    • Written by from Mumbai

    I was one of the first person to buy the Hipkey from Apple store. May be on the 3rd day of the product launch. I was very excited to use it, but I was greatly disappointed.

    Im using iphone 5 with iOS 6.0.2 with all the latest updates as on today. Batteries are fully charged on both.

    If you set the alarm distance short, which is most desirable in case if you are doing a public transport travel, ( in case if you forget your phone in a taxi or flight or train ) then the connection keeps on breaking every few seconds or minutes even if the Hipkey is 1 feet away from your iphone 5. ( this happens specially when your phone is busy doing something else, like a email download or iMessage or any other data coming in. ( the blue tooth symbol on phone will keep on blinking / rather fluttering ) and you will get like 20 notifications even if your phone is 1 feet away.

    If you keep the alarm distance medium, this problem is greatly reduce, and if you set the alarm distance to long this problem is almost gone. but in this case you will come to know rather too late if you forget your phone any public transport. So I have rather no choice except to keep the alarm distance at long range.

    The alarm volume is 90db at the absolute source. (point blank range) if you go even two feet away the volume drops to about 65db and it is rather difficult to hear it in crowded busy street of any big city or in a train or at airport. It is best you keep the hipkey in your pocket and keep the vibrator on, there are higher chances you will come to know with vibration on.

    the lanyard supplied with the hipkey is very ordinary and not worth even 0.50 cents. its likes a rubber band. I would recommend buy a stronger lanyard or key ring from travel shop. or you loose the hipkey in the before you get your credit card invoice.

    Good points :

    The battery has a super great life.

    Loved the packaging and the product finish and its user friendliness. Even without going through the manual I could operate the all the functions of the unit.

    also loved the shape of and design of the product, it really looks cool, very futuristic, really nice finish and nice material used to make it.

    I also liked he security tape used to close the box, so if the box is opened even once you will know. its good for buyer as well as seller both.

    Upon contacting the company, the company mentioned that they have new firmware which fixes most of the problem, but it is not possible for user to change the firmware. so the company suggested to send the unit back at my expense to them and they send a new one at their expense.

    the company was very supportive and helpful in resolving the issue.

    11 of 31 people found this useful

  • 1.0 out of 5 stars


    • Written by from New York

    I purchased this device in the hopes that it would do what it said it would do. Sadly, there are so many false alarms I have been forced to just shut it off. A complete waste of money until they solve their issues.

    6 of 22 people found this useful