I got my band for Christmas and loved it. Sure, it't not as accurate as my Bodymedia armband but it's a lot less conspicuous and does motivate me to get up and move. After about 40 days the band started telling me I had met my goal when I unplugged it from the charger in the morning. Called for support and ended up resetting to factory settings. Have had to do this eight times now and Nike will not exchange the band saying it's a firmware problem but my husband has a band and this has never happened to him. Tried to exchange it at Apple (since it was purchased through Apple online) and they referred me to Nike who says it's a firmware issue - so fix it already! Save your money and DO NOT buy this product until they get the bugs worked out.