• 1.0 out of 5 stars

    Died after about 3 hours

    • Written by from Bolton

    I bought this drive hoping to speed up TimeMachine backups. I started a new backup to the drive, and left to run errands for several hours. TimeMachine was merrily moving lots of data when I left, said the backup needed about 3 hours more. When I returned, it appeared no data was moving, and the backup said it'd need 3 DAYS to complete.

    Attempting to cancel the backup didn't work. Attempts to unmount failed, and ultimately even shutting down the Mac didn't go cleanly. Removing the Thunderbolt cable and power cycling the Mac eventually got the laptop stable.

    I tried connecting the drive again via USB, which seemed to work somewhat, and I used that to erase the drive, but it didn't stay running long. The Thunderbolt interface did not work when I tried to connect that way.

    132 of 163 people found this useful

  • 1.0 out of 5 stars

    Old Lacie Firewire is faster!

    • Written by from KENSINGTON

    Just received the drive and had high hopes for the thunderbolt transfer speeds but am very disappointed. Copied a 14GB file and it's slower on the thunderbolt drive than my older firewire/usb drive!!! Here's the time comparisons with my older drive:

    Older Lacie firewire 800 - 2:51
    Older Lacie USB 3 - 2:53

    New Lacie Thunderbolt - 3:18
    New Lacie USB 3.0 - 3:14

    Why?!?!?

    49 of 62 people found this useful

  • 1.0 out of 5 stars

    Should've Passed

    • Written by from San Diego

    I don't understand all these 5 star reviews. They must be wrote by LaCie employees to counter the true lower rates reviews. I bought one and wasn't impressed at all. It ran very hot and the thunderbolt wasn't all that much faster than USB 3.0. It's just a slow thunderbolt drive and lap warmer. LaCie dropped the ball on this one

    74 of 113 people found this useful

  • 1.0 out of 5 stars

    Let Down

    • Written by from San Diego

    Don't waste your money. It's pretty slow and gets really hot. Ran bench mark and the thunderbolt and USB 3.0 were basically the same. Better off with a RAID thunderbolt. (This drive only spins at 5400)

    62 of 91 people found this useful

  • 1.0 out of 5 stars

    don't EVER buy THIS MODEL

    • Written by from vancouver

    ** BIG TIME HEAT ISSUE
    ** THUNDERBOLT CABLE WONT TRANSFER FILES AFTER 15MIN OF USE.
    ** WONT EVER BUY LACIE AGIAN

    86 of 141 people found this useful

  • 1.0 out of 5 stars

    Pro video users AVOID (specifically SXS/XDCAM Field use)

    • Written by from Barnet

    I purchased this drive last week from Apple for the sole intention of using on an upcoming job.
    Thunderbolt speeds were the deciding factor in buying this drive. I use a Promise Pegasus RAID already and I love it.
    I had to edit (FCPX) a fast turnaround video of the days events so far by midday on day 1. It seemed to hold up okay to this task. Import of the short XDCAM clips worked fine. Although I was not blown away by how fast it was.
    I noticed the like other users, that the connectors were getting very hot.

    Most of day 2 was spent filming long seminars. About 40 mins each.
    End of the day arrives and the plan is to dump all the the footage from the SXS cards onto this drive and then copy onto another hard drive that my client has provided so he can take it back to the US with him.
    I set up my MBP, started the transfer and walked away for 10 mins. When I returned, my MBP was in sleep mode. Strange... I tried to wake it but to no avail.

    Panic sets in. My MBP is DEAD! We had a MacPro with us on the stand. So I whip out the card reader and my Lacie Rugged 1TB (with thunderbolt) and kick the sales guys off the MacPro.
    I start the transfer process again. 10 minutes in, I receive a warning message telling me there 'might not be enough free space left on the drive'. Okay... There is no way I have used 1TB this is XDCAM HD. Not 4K.
    There was 800+ GB available. At this point, the penny dropped. ITS THE DRIVE not the MBP (I had been using my Apple TB cable too).

    Im pretty sure its not the cable like other users have reported. I can't pinpoint the problem. It might be to do with the speed of the drive inside. But seriously, what is the point of putting a slow drive in a Thunderbolt enclosure?
    I'll shut up now. Its not a great experience that I have had with this drive and I will think twice about buying Lacie again. From the outside, it seems like a cracking product. On the inside it is massively flawed.

    My MBP lives to fight another day by the way.

    43 of 58 people found this useful

  • 1.0 out of 5 stars

    Horrible! Lost all my data!

    • Written by from Rochester

    The price ($249) to pay for this Thunderbolt hard drive was perfect for me. I bought it quickly, and picked it up at an Apple Store.

    After bringing it home and connecting to my MacBook Air, I was impressed by it's durable exterior protection system. It gave me confidence knowing that I could travel freely w/ this hard drive, without fear of data loss.

    Was I wrong.

    After initially transferring some videos, documents, and other media, the hard drive stopped working completely. It just disappeared from Finder, despite reconnecting several times. It didn't even show up in Disk Utility. After several times of trying, it finally showed up after I reversed the cable connection (very peculiar).

    Even then, after 15-20 min., the drive disappeared from Finder again. After reconnecting several times, I received a message saying "The disk you inserted was not readable by this computer". I couldn't even repair the disk using Disk Utility, and was extremely thankful that I didn't format my original hard drive from which I copied the data from.

    In all, I am definitely returning this product, will profusely complain directly to LaCie, and strongly recommend you stay way from this product, if you value your data.

    40 of 64 people found this useful

  • 1.0 out of 5 stars

    Not "Rugged" at all

    • Written by from San Francisco

    I have a dozen Lacie drives(nine of them are older "Rugged" models). I've never had a problem, though I know colleagues who have. I bought the 1TB Thunderbolt Series and was pretty happy with it until it took a short and not-very-hard fall off my coffee table. The impact was much less than some of the drops that have occurred with my other drives. But this one died. As far as I'm concerned they advertise this model as being something it is not. The worst part, however, is dealing with Lacie's support. They couldn't care less and seem more interested in forcing you to use their overpriced data recovery service by implying that if you don't they might not honor the warranty. I think I'm done with Lacie.

    24 of 34 people found this useful

  • 1.0 out of 5 stars

    Failed right after return period

    • Written by from Tacoma

    This drive was great...while it worked. It stopped mounting to both my MacBook Pro and MacBook Air shortly after the 'no questions' return period ended. I can hear the drive rev up, but its LED flashes incessantly, and it won't mount to the desktop or show up in Disk Utility. The workarounds posted online don't work.

    I've had really good luck with LaCie drives in the past, but this is a horrible, horrible product! Apple should be concerned to see such a high-profile product as this drive fail the promise of Thunderbolt so miserably.

    One last nit: Both ends of the Thunderbolt cable get so hot with this drive, that it actually makes the side of the MacBook that it's plugged into uncomfortably hot to rest your palm on to type.

    17 of 26 people found this useful

  • 1.0 out of 5 stars

    USB 3.0 Port Broken

    • Written by from Oakland

    I've had this hard drive for about 4 months now and the USB 3.0 Jack on the hard drive shell became very loose. I have used this hard drive at work in a very controlled environment the fact that it broke so quickly is very disappointing. It seems this hard drive was not put through any type of rugged testing before actually mass producing and selling for an overpriced case. Please consider another RUGGED product before this one.

    19 of 32 people found this useful

  • 1.0 out of 5 stars

    USB 3.0 slot broke in less than 6 months

    • Written by from Stockholm

    No stars at all!

    This product is not rugged at all. In less than 6 months, the USB 3.0 slot broke and I hardly used it as I utilised the Thunderbolt more.

    Also I heard that the La Cie Customer Service is horrible. I am now thinking if I should bother with the supposed 2 Year Warranty for a replacement.

    I am now hoping that the Thunderbolt does not break down as well!

    17 of 28 people found this useful

  • 1.0 out of 5 stars

    not that rugged

    • Written by from Vancouver

    This hard drive worked just fine, for the year and a half that it sat on my desk, or was transported in my work bag. But, it recently fell *two feet* off of the hotel bed, where i was working, onto the floor. Now it's making horrible grinding sounds and i cant get any of the data that's on it off. Not rugged at all. I'd say if you just plan on moving this around in a safe and cushy computer bag, then it's fine.... but dont expect it to survive a very small fall.

    25 of 46 people found this useful

  • 1.0 out of 5 stars

    Fast but Failed

    • Written by from Springfield

    This device only lasted 2 months. It started out fast, but it died within 2 months causing me to loose personal family photos that can not be recovered. Very upset.

    12 of 21 people found this useful

  • 1.0 out of 5 stars

    Stay away from this slow drive

    • Written by from Waterdown

    I purchased this Thunderbolt version of this Lacie rugged hard drive and brought it home and plugged it in and began transferring expecting to see lighting fast transfer according to the specs promised. I was unpleasantly surprised at how slow the transfer was from the drive to my MBP especially for the money I paid for it. It was nowhere close to the proposed transfer rate. I quickly returned it and bought the Firewire/USB 3.0 version. For the price you pay you don't get true Thunderbolt speed. Get the Firewire one, save money and its quite fast.

    5 of 9 people found this useful

  • 1.0 out of 5 stars

    Broke within 1 month, all data lost

    • Written by from Boone

    After one month of good, fast, performance the drive stopped showing up on my computer whenever I would plug it in. After speaking with tech support it was determined that it was a hardware problem and, still being under warranty, they said I could get it fixed for free.

    However, I was informed that to get any information off of the drive I would have to contact a company called d2Recovery (or someone similarly qualified) who solemnly informed me that the service would be $400 or $1000 depending on what was wrong with the drive.

    Waste of money, I'll be asking for a refund and will go with a more reliable company and a more reliable product. If you do go with this company be sure to pay more money for a backup service. Though this is a "rugged" drive it spent all of its time in a computer bag, never had the change to utilize its supposed ruggedness.

    I'll be more cautious purchasing any more hardware tacitly endorsed by Apple in the future.

    Disappointed is an understatement here.

    19 of 37 people found this useful

  • 1.0 out of 5 stars

    Stopped working after 7 months....

    • Written by from GUILDFORD

    I decided to spend a bit more on a drive to have some extra protection. The drive has not had any real physical tests as it has just sat on my desk.
    When it failed it was impossible to get to speak to someone from LaCie which is appalling. Could not get data back and will not buy a LaCie product again. I am surprised that Apple endorses their products.

    4 of 9 people found this useful

  • 1.0 out of 5 stars

    Not a good drive like other laCies, not worth the buy...Stay away!

    • Written by from Shakopee

    Like many others I see the drive missing from finder or sometimes see "This drive not readable need to INITIALIZE", so I simply goto disk utility and repair the drive. Other peculiar issue I see is that it works only in one of the thunderbolt ports of my 2013 MBP 13". Both the ports work just fine, some times it works in the second one when the first one doesn't recognize and happens vice versa. I got this off Amazon, I also bought the seagate extended warranty, just in case it can get handy as we deal with sensitive data. I don't event find speed data transfers, I use BMD Disk Speed test and it gave 37.3 MB/s Read/Write, I wouldn't have bought this if I read this anywhere....
    Thank you,
    Maganti.

    2 of 6 people found this useful

  • 1.0 out of 5 stars

    Not reliable

    • Written by from Queenstown

    This hardrive stopped working after few months .
    It stopped shoving in finder and did not let me recover my files.
    Big disappointment !

    5 of 13 people found this useful

  • 1.0 out of 5 stars

    Going to Fail

    • Written by from Santa Barbara

    I wouldn't accept this drive even if it was free. If you have data you need, don't trust it on this drive. First drive lasted eleven months and then stopped mounting. Lacie replaced mine under warranty, though I had to pay for the shipping. That doesn't matter. What's worse is that this drive is starting to go, not showing up in Finder or mounting, 2 months later. Hoping to salvage data. This drive is a joke.

    1 of 6 people found this useful

  • 1.0 out of 5 stars

    Very slow drive

    • Written by from Salt Lake City

    I have this drive and it tests very slow using my 2013 MacBook Pro' Thunderbolt port. I only get USB 2.0 speeds from this drive. I will be selling this drive and buying a true Thunderbolt drive.

    10 of 25 people found this useful