• 3.0 out of 5 stars

    Working product

    • Written by from OAKVILLE

    I had a few connection problems at the beginning. I contacted iHealth: first by phone (impossible to reach anyone; unacceptable long waiting times) then by email. Email was successful and the advisor provided the steps required to get me going. That was appreciated. Used this a few times and compared the results with measurements taken with a regular BP monitor (arm measurement vs wrist measurement); discrepancies are too large. Wrist measurement is always higher (e.g. 150 vs 130). Not sure why I am experiencing this. I intend to follow up on this and determine if I have an accuracy issue with this (iHealth device) otherwise very nice looking and easy to use monitor.

  • 3.0 out of 5 stars

    Will not work with iPhone 5

    • Written by from Cave Creek

    Received this today and after trying this device twenty five times, it only worked with my iPhone 5 twice, the other times is stopped in the middle and said it had a communication error and the device needed to be restarted. After all this I tried this with my iPad mini and so far it is working fine. I tested the readings against another blood pressure cuff from Walgreens and the readings are very similar, enough that I say it is pretty accurate.

    6 of 11 people found this useful

  • 3.0 out of 5 stars

    I question the accuracy

    • Written by from Danbury

    This device is easy to use and works as described. One thing you need to do, that is not mentioned in the instructions, is charge the device for a few hours before you use it. Also there appears to be a number of variations of the app available in the App Store. You need to be sure you get one that supports this device.
    Now for my gripe: despite iHealth's claims in the product description, I question the accuracy of the device. I am sure I am positioning it correctly, and it measures consistently enough, but mine seems consistently low. I just got out of the hospital, where one of the last things they did was check my BP. As soon as I got home I used this unit and got a lower reading than I got when I was relaxing in the hospital. Something's not quite right here.

    9 of 17 people found this useful

  • 3.0 out of 5 stars

    Poor manual instructions-what a shame...

    • Written by from Esplugues de llobregat

    My husband bought me the Apple iHealth Wireless Blood Pressure Wrist Monitor as a Christmas present. I was so excited I opened the box and read the instructions carefully, however, we were both very disappointed with this part. We took a long time figuring out how to make the device work properly. I had the right internet connection, bluetooth, the identified device but nothing worked. I downloaded the App iHealth and was beginning to get even more frustrated as I had followed all intructionsin the manual with no luck. I went on internet and found this review page and thanks to one customer who had written his review I was able to target what I was missing; the apps iHealth Vitals!!! Without this app you can try until you´re blue and nothing will happen. Thank you!!! It was thanks to this customer that I persevered and I am glad I did!
    After that, things began to look brighter. I am no tech savvy so it took a while before I figure out how to make this device work even with the right app. It is a real shame that the instructions are so poor. This is not an automatic device that you connect to you computer and it is set to go although they make it seem so easy. First you have to charge your device, this is on page 11 of the manual.
    Once I figured out everything (it took about 2 hours- I was almost ready to take it back to the store and claim our money back) I was really happy with the product. I am glad I didn´t return it. I really like it and truly serves its purpose. The readings are fairly accurate, visually attractive, and easy to track and see the history of readings.
    A few glitches-The case - it is not very practical as it is too small and a bit difficult to store the device in it. No space to keep the cable together. Very pretty design but Not very practical to open and close.
    In summary- once I passed the hurdle of figuring out how to make it work-I became very happy with the product. My advice: don´t give up- it is just a shame that the instructions do not accomplish its purpose. I would give more stars but I felt a big part of the product really frustrated me greatly. If this had been taken care of I would easily had given it a 4. I highly recommend it.

    148 of 166 people found this useful

  • 3.0 out of 5 stars

    Great product - bad manual!!

    • Written by from Orange

    I am a doctor and have used and recommended the iHealth BP cuff to patients. I loved the iHealth BP cuff, and eagerly bought this as a more portable way for my patients to monitor their BP and communicate it to me. Unfortunately, the manual does not specify that you need to download a different app (iHealth Vitals) than the iHealth for the BP cuff to work with this for those that have that product. Also, it does not make clear that you must make a successful connection first with the iHealth Vitals app for the offline readings to be successful. I actually returned one unit thinking it was defective because these things where not made clear in the manual. Hopefully this will save you a trip back to the Apple Store and not give up on what I think will be a great product. I would give it more stars, but great documentation is part of a great product, and I am afraid other customers will have the same frustrating and needless experience I had. Being forewarned, buy away!

    365 of 387 people found this useful