• 1.0 out of 5 stars

    Don't Buy this Product

    • Written by from Santa Rosa

    I have two Macbook Pro (2010 & 2013) and they both slipped off after a few minutes. This design would be better if there were two catch pieces in the front to prevent computers from falling off.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Send it back

    • Written by from Belmont

    First thing I noticed is the adjustable portion is wobbly. Then when I got my MacBook Pro on it I noticed a slant. The left edge is a full 1/2 inch lower that the right edge! I'm sending it back. Not waiting around for my laptop to slip off!

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    MacBooks really slip off

    • Written by from Budapest

    Bought about 6 months ago. I couldn't believe when I came home and my Macbook was on the floor, Hi-Rise on the desk.
    Both my aluminium MacBook 13" (2008) and my MacBook Pro 15" (2011) slowly slips off! In every 30 minutes I have to adjust its position back.
    And yes, I use it the right way: V shape up! It's not just useless and waste of lot of money but cracked my MacBook's side when it fell off (warranty lost...). No answers from TwelveSouth support.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    do NOT buy this product!

    • Written by from Tulsa

    Terrible design does not function as intended. The supposedly sticky surface that is to hold your laptop in place does NOT; laptop slides right off & into your lap, every time.
    This item is an embarrassment and should NOT be endorsed by apple!

    8 of 12 people found this useful

  • 1.0 out of 5 stars

    Don't bother with it!

    • Written by from Dallas

    I was recently looking for a stand and while at the store, looked at some reviews for this particular stand and it was at 3 stars, so i knew i was taking a 50/50 risk. The risk was not worth it. It slides on the bottom, but right out of the box it also slips from the top, i set my macbook on the stand and a few minutes in it already starts to slip off. I still give it another chance so I leave the room for a few minutes, and when i come back my macbook is on the table tilted OFF the stand. I give it another try; same thing. I'm on my way to return this dumb product in exchange for something else. DO NOT waste your time on this stand, really, save your time!

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Solid Stand, Looks Great

    • Written by from Cave Creek

    I purchased this to use with a late 2013 MacBook Pro Retina. After reading all of the negative reviews I was a little uncertain about what kind of product I would find when I opened the box. Having an Apple Store nearby I figured I could always return it if I was unhappy. I have to say I was quite surprised at just how solid and well made this stand is, exceeding my highest expectations. Fit and finish are first rate and the cantilevered V arms that support the computer are much thicker and more rigid than I imagined, and in hindsight, commensurate with the price. The vertical adjustment is smooth and well made.

    Though I use an external keyboard, typing on the built in keyboard while the computer is on the stand isn't a problem at all. The MBP is rock solid with no slipping and only the tiniest bit of downward deflection if you press firmly on it. The foot matches my TBD perfectly with the exception that it has the Twelve South logo on it. The stand can be moved around on the desk fairly easily but I would not say overly so by any means. It stays put unless you apply sufficient force. Before opening the box I felt the price was a bit steep but went for it because I wanted the adjustability. But it does in fact feel like a $70 stand and after using it I have no issue with the price. In my opinion the overall rating is wholly undeserved. Well made, high quality stand.

    3 of 5 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by from Chicago

    My laptop slowly slips will I am working. I cannot be comfortable to leave it on the HiRise Stand while I leave as I don't now whether it might fall. I truly feel I wasted my money in this Stand. My strong recommendation is not to buy it and look for another more secure option.

    5 of 7 people found this useful

  • 1.0 out of 5 stars

    Get ready to watch your laptop fall right off

    • Written by from Denver

    I must say, I'm surprised by how poorly this stand works. Within an hour placing my laptop (13" MacBook Pro) slides right off the stand, and impacted with the surface of my desk. If I don't constantly push the laptop in place, it just slides off again.

    Also, the adjustable neck is loose and wobbly, despite the numerous attempts I made at readjusting it. Unless I wedge the laptop up against my external monitor, the laptop (on the stand) sits at a noticeable slant.

    I bought this yesterday, and I'll be returning it to the Apple store today. Bummer, because it looked so cool.

    6 of 9 people found this useful

  • 2.0 out of 5 stars

    MacBook slides

    • Written by from Raleigh

    At work I use the Griffin Elevator and love it. However, for the next couple weeks I will be working from home. I probably should have brought my trusted Griffin home with me, but instead am using the Hi-Rise that my husband had stashed in the closet. (He used the Hi-Rise with his 2013 15" MacBook Pro Retina at his previous job, but when he switched companies he had to go back to Windows and this stand went to the closet.)

    I have been using it for a week now with my late 2011 13" MacBook Pro and I have found I cannot trust it at all. The base slides constantly on the desk, you would think it had been designed with slider feet. And the laptop constantly slips off the stand despite the rubber grips. I am constantly checking it and sliding it back up, and twice now it has slid off the stand entirely. Once it landed in my chair, but today it hit the floor. Luckily it seems unharmed, but no way am I using the stand anymore.

    I am only giving it two stars because my husband said he never had a problem with it.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Does not work with MacBook Retinas

    • Written by from Renton

    It looks great but the new MacBook Retina slides right off. To fix it, I bought a package of assorted stick-on "feet" from the local home improvement store that I attached to the top of the stand where the silicone is. It works well and doesn't detract from the looks but for the price, the stand should have been functional out of the box.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Irvine

    I purchased this for my rMBP / ACD setup - so I could use both monitors. Coming from a TwelveSouth Book Arc I'm very shocked by the quality of this product. The first thing I noticed when I removed it from the box was it appeared the finish was pitted and scratched in a few areas. Since my laptop will be sitting on it most of the time - I can overlook these imperfections. Next, I placed my laptop on the stand. To my shock, the stand was quite wobbly. I adjusted it but that didn't solve the issue. It actually wobbles between the base and the pole. After doing some research it appears this is somewhat a common issue. While some say people have the stand upside down (causing the wobble), I can say I have the stand orientated correctly. I will be sending this back. I'm very disappointed, this wouldn't be acceptable on a $29.99 stand, let alone a $70 stand.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Great Stand!

    • Written by from Pleasant View

    I have had my stand for less than a month and so far, it has lived up to my expectations. When I was reading other reviews, the comments stated that the computer slides off. That is not true at all. I saw a youtube video that had a review on this stand and the guy holds the stand in one hand and puts a MBP on it (while hold the stand) and then opens the laptop while on the stand...the laptop did not slip at all. It sounds crazy, but that really proved to me that it does not slide around. Another review stated that the stand moves around on the desk to easily. Well, the stand is actually designed to move around the desk easily, so if you are looking for something that is NOT going to move, then you may need to keep looking.

    Personally, I like the ability of adjusting the height of the computer. Not all stands have this feature. Having this added flexibility also me to adjust it to whatever height I need it to be. Where as other stands have a fixed height which is not dynamic enough for me. The stand is VERY well made. The angle that the computer sits at is nice (not too steep). I bought the stand so that my computer can get more air underneath it for cooling. Since the purchase and the use of the stand, the computer runs extremely quiet and does not get a hot as it use to. I am a software developer so I work pretty long hours (12-14hrs is my typical day). With that being said, I am always on the computer...so having it run cooler is optimal for me.

    The packaging is first class...sure, we end up paying a little more for the product, but the last thing that you want to have is a brand new aluminum stand all scratched up because it wasn't packaged properly.

    Thanks for making a quality product.

    0 of 1 people found this useful

  • 5.0 out of 5 stars

    Your Using It Up Side Down! Derrrrrr!

    • Written by from Brisbane

    I bought this stand today from apple and I am more than happy with what was given to me. To be honest, I didnt expect this stand to be very good because of all the neggative reviews but realised that these people are so stupid. This stand could not get much better than it already is because it has everything. Very nice stand and dont listen to all the neggative reviews because they dont have their heads screwed on straight.

    0 of 3 people found this useful

  • 5.0 out of 5 stars

    Great Product

    • Written by from vernon

    I agree it is a bit pricey but worth it for the solid feel and good looks.

    Only problem I had was my wife stealing it so I am buying a second one.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Almost not terrible...

    • Written by from Grayson

    When I saw this product in the Apple store today I couldn't resist, I needed it... And for the price it seemed like a good investment. So soon after I purchase of this stand I came to realize like right when I opened the box there was scratches all over the stand. When I put my Macbook pro 17" on the stand it wobbled, like a lot. So I took a closer look at the stand and the black ridges on the bottom were uneven causing it to wobble... Terrible product.

    4 of 15 people found this useful

  • 5.0 out of 5 stars

    Adjustable Stand

    • Written by from FORT LAUDERDALE

    This is excellent, free's up space on my desk, allows proper ventilation. I also purchased a wireless keyboard and mouse. I absolutely love it. Never have to touch the keypad or mouse pad again.

    Scale 1- 10 , I give it 11

    4 of 5 people found this useful

  • 5.0 out of 5 stars

    Works great...no more neck pain!

    • Written by from APO

    This stand works exactly as it says it does. I'm not sure what the deal is with a couple of other reviews -- it kind of sounds like they were maybe using the product upside down (?), but it's physically impossible for me to get my MacBook Air to slide, at all, using this stand. It stays put. I don't type on it -- you're not supposed to, according to the product info -- I use it when I come home from the road and want to keep using my MBA with a wireless keyboard and mouse. But my neck isn't bothering me anymore when I spend hours at my MBA, and that's saying a lot. I like that it's adjustable so my husband can fix it to his right height, too (though I'm not so great at sharing my MBA). :>) Totally worth it. Best stand I've seen, happy I bought it!

    8 of 9 people found this useful

  • 5.0 out of 5 stars

    No more headaches!

    • Written by from Charlotte

    I noticed that I started getting really bad headaches that started at the base of my neck.....and miraculously, they would go away when I stepped away from my desk for an amount of time.

    This product completely resolved this issue, and so now...my headaches are only cause by my co-workers! No fixing that unfortunately.

    Buy it!

    Travis

    9 of 12 people found this useful

  • 5.0 out of 5 stars

    It Does Stick! People are using it wrong!

    • Written by from Langley

    Great Product, everyone that says that it does not stick and that the macbook slides off is using the product upside down! The V shape part of the product is where the macbook sits on, and the base that sits on the desk is the rectangular part. Please consult the pictures on the box before using and criticizing.

    Personally, I love the product, it may not have the ability to change the tilt, but the height adjustments are great, the product is built strong and sturdy, and I love the design ascetics of the product!

    72 of 89 people found this useful

  • 1.0 out of 5 stars

    Good idea but...

    • Written by

    The problem I have is that the angle is too sharp and the rubber doesn't grip, because as I'm working the computer begins to slide. I have to push it back up the stand every few minutes. I MUST take the computer off the stand before I leave the room or I hear the gut-wrenching sound of my $2000 computer smacking onto my desk after just a couple minutes. I am still using the stand as long as I am staring directly at it and pushing it back up when it slides, but I feel like for such an expensive accessory I shouldn't have to worry about that.

    I do think the weight of the product is great, it is sturdy, and the mechanism that adjusts the height is good. My back feels more comfortable now that the screen is at the right height. If I could get the computer to stop sliding I think I would love the product. But the sliding just cannot be forgiven, it's not worth buying if this problem happens.

    15 of 27 people found this useful