• 1.0 out of 5 stars

    15" MBP Retina Slips Off!

    • Written by from Ogden

    Pretty much the same as everyone else...I purchased this stand in Late 2013 for a 13" MacBook Pro Retina, which worked flawlessly! Then I upgraded to a 15" MacBook Pro Retina this past August and to my horror my MacBook was on my table (in front of my hi-rise Stand) the next morning. Over the next few days I watched (over the period of under an hour) that my MacBook slowly slides down the stand and I constantly had to re-adjust the laptop. Ultimately I just boxed the stand up and decided not to use it because I didn't want any damage to come of my new (and very expensive) macBook Pro.

    I contacted Twelve South about the issue. They offered for me to return the stand (with me paying return shipping) for a replacement...all because I was still within the 1-year warranty. Had it been past a year I would have been SOL. Still debating on getting a replacement. It is an excellent stand when it works, however I cannot recommend it to any 15" macBook Pro user.

    1 of 2 people found this useful

  • 5.0 out of 5 stars

    Great stand!

    • Written by from Belleview

    I read the reviews and I was skeptical, but the design was what I was looking for. I took a chance and ordered it through Apple and I am very pleased! The stand is sturdy and it grips VERY well. I have had this product for a week and my macbook has yet to move one inch. The height is just what I needed so I don't have to bend my neck. The adjustable stand is extremely easy to adjust to the height I am looking for. Perhaps they have made some adjustments based on previous reviews and I ordered it at the right time.

    2 of 2 people found this useful

  • 5.0 out of 5 stars

    beautiful stand must buy

    • Written by from burbank

    when I read all bad reviews about it i thought maybe I am not going to buy it. but today i visited and apple store and bought it. let me tell that all the bad reviews that tell you that this stand will drop your computer i think they are using it wrong (up side down) those two arms is where your computer will go not the other way. i think if you read the instruction that came with the stand you will find out how to use it the right way.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Total rip-off that should not be on the market!

    • Written by from New York

    My 2010 15" MacBook Pro now slides off the stand every time that I forget to take it off the stand after using the computer. My experience is exactly the same as the large number of other users/reviewers reporting that the stand will not stably hold the laptop, and I am definitely using it correctly (laptop on the V, not the rectangle). It was stable for the first few weeks before I noticed a slight tendency to slide. Then one night it slid off the stand and pulled an external hard drive and some other stuff onto the floor with it, and it has never held the laptop stably since then. My guess is that this is a design flaw that escaped notice due to insufficient testing by the mechanically incompetent design team that produced it. The rubber on the V rapidly looses enough of its adhesiveness that it can no longer grip the laptop stably for more than a short period of time. I feel completely ripped off and would be eager to file a consumer complaint with the NY Attorney General's office if anyone else is in NY State and would like to join with me. Apple shouldn't be selling this dangerous, overpriced piece of junk, and the company should be sued.

  • 5.0 out of 5 stars

    Great Stand for a MacBook Pro 15' Retina

    • Written by from Carpentersville

    I've had the stand for a few weeks and I love it. After reading some of the reviews I was concerned about the laptop slipping off the stand. So I bought the stand at the Apple Store knowing that if I had a problem I could return it to Apple.

    Well, let me say slippage is not a problem for the retina MacBook Pro 15. I'm not sure if Twelve South has modified the stand - by either reducing the slope on the top of the stand or using better rubber on the top of the stand that grips the laptop, but whatever they did, I have no problems with the laptop moving once it is placed on the stand. The height adjustment allows me to adjust the laptop to the height of my external monitor when its in use. Without the external monitor I raise my laptop so the screen is closer to eye level.

    The laptop gets removed from the stand almost daily. I use the Apple cordless keyboard and trackpad. Both work great with the stand.

    The only problem I had with the stand - and this is very minor - was the base of the stand had a mark on it. I assume it was made during the manufacturing process. Since this is an expensive stand, I replaced it with no problem at the Apple Store.

    All and all I can say this is a perfect stand for me.

  • 1.0 out of 5 stars

    Both my MBPro15" and MBAir13" slide forward

    • Written by from Mumbai

    Both my MBPro15" and MBAir13" slide forward ...15 - 20 mins and they are almost on the desk ! Nice looking product but sadly doesn't work...unless I am completely missing something on the installation front! Should have paid attention to all the reviews mentioning exactly this issue :( I don't recommend anyone buy this.

  • 1.0 out of 5 stars

    Macbook slides off, isn't very stable

    • Written by from Anaheim

    I bought this because I thought it was the best looking stand out there. After nearly a year I must say that I am extremely disappointed.

    To clarify, I am not using this product wrong, upside down, or any thing else. My desk is level and stable (built into the house).

    The Piston Wobbles Too Much

    It is very easy to lock this in a position where the macbook won't be level.

    Your Macbook with SLIDE OFF and potential BREAK

    I don't use my stand very often, but my laptop has already fallen off twice. Both time happened when I wasn't at my desk, so it wasn't like I was pounding or leaning on my desk. The only thing that saved my $$$ Macbook Pro was the thunderbolt cable I had plugged in and my chair.

    I would never recommend this to anyone. Worst. Stand. Ever.

    NOTE: TwelveSouth has nicely designed products, but this and the other product I have both don't live up to the quality I was expecting at this price. It's priced like a premium product but feels like it has a low build quality.

  • 5.0 out of 5 stars

    Gorgeous and useful MacBook stand

    • Written by from Bath

    I've been using this stand for over a year, and it has made a world of difference in my posture. I downsized to using just a MacBook (replacing my desktop), so this stand enables me to quickly set it up once I'm home. The build quality is high and the color/texture is spot-on with Apple's unibody machines. It's light, but super sturdy. I've bumped my machine a few times and it has yet to lose grip.

  • 1.0 out of 5 stars

    Yep, it slips. DONT BUY

    • Written by from Walnut Creek

    Middle of the night I hear a crash from the next room. I go investigate and sure enough, my expensive MB Pro is laying on the ground, having slipped off the HiRise and smashed on the ground. Ouch. Make sure you buy a stand with the little feet that prevents it from slipping off.

    1 of 1 people found this useful

  • 4.0 out of 5 stars

    Pretty solid product, not sure why so many negative reviews

    • Written by from Bolivar

    After much debate and comparison shopping, I decided to take a chance on this stand despite so many negative reviews. I can honestly say,I don't know why they exist other than maybe people were somehow using the product wrong. My 15 inch macbook pro sits on the stand and does not slide off.

    It is a little pricey but I supposed you're paying for the adjustability and aesthetics. It also could be less wobbly, I guess, if the part the machine sits on was "U" shaped instead of "V". Despite this, I still fear my machine is going to fall and I haven't had it slide off as others have reported.

  • 1.0 out of 5 stars

    Twelve South Stand for Macbook Pro

    • Written by from Groningen

    You get a beautiful package, the stand is nicely designed but the finish of the product is very poor. There was glue all over the product, but the rubber mat (which grips the Macbook) was not properly attached.

    My advice for potential customers would be to save your money and place your Macbook on 2 old phone books. (provides equal elevation)
    My advice for the company would be to save money on the beautiful package and spend it on proper product control.

    Thank you.

    1 of 1 people found this useful

  • 5.0 out of 5 stars

    Love It

    • Written by from Henderson

    Use it everyday.

    0 of 3 people found this useful

  • 1.0 out of 5 stars

    HiRise Twelve South for MacBookAir beautiful yet useless

    • Written by from Cote St Luc

    I am so disappointed with my recent purchase- the Twelve South HiRise stand for my MacBookAir 11 inches slides off completely. I adjusted and readjusted following the instructions, but the inclination of the stand does not move, only the height can be changed. I am baffled at how such features could pass any kind of quality control testing. I am returning this stand to the store and will buy another adjustable stand.

    3 of 3 people found this useful

  • 5.0 out of 5 stars

    Excellent Stand, Would Recommend

    • Written by from Saint Amant

    I recently purchased this stand and I see no issues, (as some have NEGATIVELY remarked) I quite like the stand, compared to my last, the grip is perfectly fine(: .... To those who made remarks to the grip, there are no issues from what I've seen! Be sure to check to see if the grips are dirty as it could lower the amount of grip. And BTW if there was an issue with grip, purchase a Speck case and it will grip quite well. Have a nice day people of the internet. :D


    P.S. I Have noticed that it is SLIGHTLY wobbly, not too bad, I can "STAND" it.... XD

  • 2.0 out of 5 stars

    Using it right, laptop still slips down

    • Written by from lake forest

    I'm using the stand the correct way, with the rectangular section on the desktop and the V section holding the laptop. I use a Mac Air and it still constantly slips down or sideways. I think it might be the various cords and attachments pulling on it. Regardless, it's annoying and I'm now going to buy a new stand!

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    Wobbly

    • Written by from Halifax

    Wanted to try a new kind of stand for home after enjoying an mStand at work. Construction and materials seem solid but having the design of single column leads to a noticeable wobble. Even with the telescopic stand firmly screwed in it still didn't feel sturdy. Small thing, but for everyday use several times a day it's just irritating enough to make me look elsewhere.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Looks nice...

    • Written by from Santa Rosa

    I have had great experiences with twelve south products but this is definitely not one that I would recommend to others.
    In fact i will be returning this product. If i could upload pictures of this product and it failing to hold my macbook pro 13 then I would. the HiRise does not hold your macbook well. Several times while using my laptop I need to push it back or replace it on the stand.

    It may seem at first that the rubber pads should hold your laptop but that wrong. Even now as am writing this review with my wireless keyboard I can see it slipping downward.

    DO NOT BUY THIS STAND. Buy a better one...for cheaper!! Just ordered the mStand from Rain and will be returning this product later today.

    2 of 3 people found this useful

  • 1.0 out of 5 stars

    Complete junk, returned immediately

    • Written by from Walnut creek

    As many reviewers have stated, the "grip" on the portion of the stand that is supposed to hold to the bottom of the computer is not sifficient. My MacBook pro fell off the stand three times. Yes I was using it in the correct orientation after carefully reading the (brief) instructions. As well, the unit was not entirely symmetrical. I suggest Apple pull this off the shelves immediately. As a fail safe, I would only recommend a stand that has little "feet" to ensure the computer does not slip off, if the stand holds it at an angle where gravity can work its magic.

    Again, this item is complete junk. I wouldn't use this if it were for free, or even if someone PAID me to use it. Not worth the potential damage to your computer.

    6 of 8 people found this useful

  • 5.0 out of 5 stars

    Great

    • Written by from Silt

    The stand is well made and sturdy. It looks very professional sitting on the desk. The height adjusting mechanism works great and makes it a cinch to adjust and lock in. The design makes it easy to slide a keyboard underneath the laptop when not in use.

    The laptop sits very securely and will not slide off. Even deliberately pushing my 15" retina macbook pro, it does not move.

    The laptop runs slightly cooler than if it is sitting flat on a desk, which is a huge plus.

    I would recommend using this stand with an external mouse and keyboard.

    I also own another direct competitor to this stand that is cheaper, but this stand is much better in terms of design, adjustability and professional look.

    1 of 2 people found this useful

  • 4.0 out of 5 stars

    Works as intended as long as you know what to expect...

    • Written by from Forest Hills

    I use this stand with my late 2013 15" MacBook Pro. The most important thing to realize is that this stand was intended for use with an external keyboard and mouse/trackpad. This is stated on the Twelve South website and the product documentation. I have not had any issue with the MacBook sliding off at all. I've had the stand for three weeks and have checked multiple times to see if the MacBook has slipped any and it has not. Perhaps people that are having this issue are typing directly on the MacBook keyboard or maybe they have a skin or shell on it that reduces the coefficient of friction between the stand and the MacBook. If used as intended it works fine.

    4 of 6 people found this useful