• 1.0 out of 5 stars

    HiRise Twelve South for MacBookAir beautiful yet useless

    • Written by from Cote St Luc

    I am so disappointed with my recent purchase- the Twelve South HiRise stand for my MacBookAir 11 inches slides off completely. I adjusted and readjusted following the instructions, but the inclination of the stand does not move, only the height can be changed. I am baffled at how such features could pass any kind of quality control testing. I am returning this stand to the store and will buy another adjustable stand.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Looks nice...

    • Written by from Santa Rosa

    I have had great experiences with twelve south products but this is definitely not one that I would recommend to others.
    In fact i will be returning this product. If i could upload pictures of this product and it failing to hold my macbook pro 13 then I would. the HiRise does not hold your macbook well. Several times while using my laptop I need to push it back or replace it on the stand.

    It may seem at first that the rubber pads should hold your laptop but that wrong. Even now as am writing this review with my wireless keyboard I can see it slipping downward.

    DO NOT BUY THIS STAND. Buy a better one...for cheaper!! Just ordered the mStand from Rain and will be returning this product later today.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Complete junk, returned immediately

    • Written by from Walnut creek

    As many reviewers have stated, the "grip" on the portion of the stand that is supposed to hold to the bottom of the computer is not sifficient. My MacBook pro fell off the stand three times. Yes I was using it in the correct orientation after carefully reading the (brief) instructions. As well, the unit was not entirely symmetrical. I suggest Apple pull this off the shelves immediately. As a fail safe, I would only recommend a stand that has little "feet" to ensure the computer does not slip off, if the stand holds it at an angle where gravity can work its magic.

    Again, this item is complete junk. I wouldn't use this if it were for free, or even if someone PAID me to use it. Not worth the potential damage to your computer.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Don't Buy this Product

    • Written by from Santa Rosa

    I have two Macbook Pro (2010 & 2013) and they both slipped off after a few minutes. This design would be better if there were two catch pieces in the front to prevent computers from falling off.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Send it back

    • Written by from Belmont

    First thing I noticed is the adjustable portion is wobbly. Then when I got my MacBook Pro on it I noticed a slant. The left edge is a full 1/2 inch lower that the right edge! I'm sending it back. Not waiting around for my laptop to slip off!

    7 of 9 people found this useful

  • 1.0 out of 5 stars

    MacBooks really slip off

    • Written by from Budapest

    Bought about 6 months ago. I couldn't believe when I came home and my Macbook was on the floor, Hi-Rise on the desk.
    Both my aluminium MacBook 13" (2008) and my MacBook Pro 15" (2011) slowly slips off! In every 30 minutes I have to adjust its position back.
    And yes, I use it the right way: V shape up! It's not just useless and waste of lot of money but cracked my MacBook's side when it fell off (warranty lost...). No answers from TwelveSouth support.

    6 of 7 people found this useful

  • 1.0 out of 5 stars

    do NOT buy this product!

    • Written by from Tulsa

    Terrible design does not function as intended. The supposedly sticky surface that is to hold your laptop in place does NOT; laptop slides right off & into your lap, every time.
    This item is an embarrassment and should NOT be endorsed by apple!

    8 of 11 people found this useful

  • 1.0 out of 5 stars

    Don't bother with it!

    • Written by from Dallas

    I was recently looking for a stand and while at the store, looked at some reviews for this particular stand and it was at 3 stars, so i knew i was taking a 50/50 risk. The risk was not worth it. It slides on the bottom, but right out of the box it also slips from the top, i set my macbook on the stand and a few minutes in it already starts to slip off. I still give it another chance so I leave the room for a few minutes, and when i come back my macbook is on the table tilted OFF the stand. I give it another try; same thing. I'm on my way to return this dumb product in exchange for something else. DO NOT waste your time on this stand, really, save your time!

    4 of 5 people found this useful

  • 1.0 out of 5 stars

    Very disappointed

    • Written by from Chicago

    My laptop slowly slips will I am working. I cannot be comfortable to leave it on the HiRise Stand while I leave as I don't now whether it might fall. I truly feel I wasted my money in this Stand. My strong recommendation is not to buy it and look for another more secure option.

    5 of 6 people found this useful

  • 1.0 out of 5 stars

    Get ready to watch your laptop fall right off

    • Written by from Denver

    I must say, I'm surprised by how poorly this stand works. Within an hour placing my laptop (13" MacBook Pro) slides right off the stand, and impacted with the surface of my desk. If I don't constantly push the laptop in place, it just slides off again.

    Also, the adjustable neck is loose and wobbly, despite the numerous attempts I made at readjusting it. Unless I wedge the laptop up against my external monitor, the laptop (on the stand) sits at a noticeable slant.

    I bought this yesterday, and I'll be returning it to the Apple store today. Bummer, because it looked so cool.

    6 of 8 people found this useful

  • 1.0 out of 5 stars

    Does not work with MacBook Retinas

    • Written by from Renton

    It looks great but the new MacBook Retina slides right off. To fix it, I bought a package of assorted stick-on "feet" from the local home improvement store that I attached to the top of the stand where the silicone is. It works well and doesn't detract from the looks but for the price, the stand should have been functional out of the box.

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Very Disappointed

    • Written by from Irvine

    I purchased this for my rMBP / ACD setup - so I could use both monitors. Coming from a TwelveSouth Book Arc I'm very shocked by the quality of this product. The first thing I noticed when I removed it from the box was it appeared the finish was pitted and scratched in a few areas. Since my laptop will be sitting on it most of the time - I can overlook these imperfections. Next, I placed my laptop on the stand. To my shock, the stand was quite wobbly. I adjusted it but that didn't solve the issue. It actually wobbles between the base and the pole. After doing some research it appears this is somewhat a common issue. While some say people have the stand upside down (causing the wobble), I can say I have the stand orientated correctly. I will be sending this back. I'm very disappointed, this wouldn't be acceptable on a $29.99 stand, let alone a $70 stand.

    1 of 2 people found this useful

  • 1.0 out of 5 stars

    Almost not terrible...

    • Written by from Grayson

    When I saw this product in the Apple store today I couldn't resist, I needed it... And for the price it seemed like a good investment. So soon after I purchase of this stand I came to realize like right when I opened the box there was scratches all over the stand. When I put my Macbook pro 17" on the stand it wobbled, like a lot. So I took a closer look at the stand and the black ridges on the bottom were uneven causing it to wobble... Terrible product.

    4 of 15 people found this useful

  • 1.0 out of 5 stars

    Good idea but...

    • Written by

    The problem I have is that the angle is too sharp and the rubber doesn't grip, because as I'm working the computer begins to slide. I have to push it back up the stand every few minutes. I MUST take the computer off the stand before I leave the room or I hear the gut-wrenching sound of my $2000 computer smacking onto my desk after just a couple minutes. I am still using the stand as long as I am staring directly at it and pushing it back up when it slides, but I feel like for such an expensive accessory I shouldn't have to worry about that.

    I do think the weight of the product is great, it is sturdy, and the mechanism that adjusts the height is good. My back feels more comfortable now that the screen is at the right height. If I could get the computer to stop sliding I think I would love the product. But the sliding just cannot be forgiven, it's not worth buying if this problem happens.

    15 of 27 people found this useful

  • 1.0 out of 5 stars

    mStand v.s. HiRise for MacBook

    • Written by from San Antonio

    I've been using the mStand for a little over a year now, but when Twelve South came out with their new HiRise for MacBook stand I figured I would give it a try. I'm not going to compare unboxing because functionality it what ultimately matters.

    I dock/undock my Early 2011 MacBook Pro roughly 5-10 times a week. What is most important to me is that it is a seamless transition. Have laptop, put on stand, and connect cables. The mStand excels at this with its "feet" to catch the laptop and make perfect positioning an ease with each use. The HiRise however, does not have such a feature and this can become a tedious task to get the same position as you had once before. Placing your $3k MacBook Pro on a stand shouldn't be a guessing game, and you definitely shouldn't be worried that it might fall off given the incorrect position.

    Stand placement is another big issue for me and honestly, I didn't realize it was until I got the HiRise. The stand shouldn't move once placed in the proper position on my desk. The mStand doesn't move. The HiRise does, and abhorrently so.

    Lastly, elevation is also critical. While the HiRise will get the top of your MacBook Pro screen to roughly 15 1/2", the mStand will give you a full inch more. There is also more downward angle on the body of the Macbook Pro with the mStand. The is bound to be more beneficial to heat dissipation. I have also found it makes it easier to use the keyboard in those instances I forget to turn Bluetooth back on before docking my MacBook Pro.

    P.S. With the HiRise height set to the lowest point, the back(where the back of your laptop would sit) is at 3 5/8" and the front is at 2 1/8".

    91 of 119 people found this useful

  • 1.0 out of 5 stars

    Wobbly

    • Written by from TUSCALOOSA

    I am happy with all my other Twelve South products (two Book Arcs, two HiRises for iMac, a BookBook for Air, and a SurfacePad for Air) but not with this one. I ordered two of these and received the first today. When I first set it on my desk, I noticed that the base was uneven --- one of the teflon rails was misaligned and thus was not seated properly in its channel. After trimming about .5 centimeters off of the rail, the base was still wobbly, as the rails were not level around the entire perimeter of the base. I taped a plastic gift card under one edge of the base, and it is now stable. Next, I set my 13" MB Air on the stand and discovered a second source of wobble --- the stem is not attached snuggly to the base. Even if the second stand arrives with properly seated rails, I imagine that it will still have a wobbly stem, and I cannot think of a fix for this problem. One other issue is that the stand adds only 5.625 inches at the tallest setting. So, to summarize, the stand looks nice but wobbles and is .375 inches shorter than advertised. I paid a premium for this stand based on my previous experiences with Twelve South products, and I am very disappointed in its quality. Indeed, I would be disappointed with this stand even if I had paid only $35 for it.

    15 of 24 people found this useful