I was so excited when I received this bag. I needed something that was cute and easy to carry for school. I liked everything about the bag which is why I gave it 2 stars, super cute, functional, & comfortable. BUT I was very disappointed after using the bag only TWO times. I was using the second zipper to charge my laptop easily. Once it was done charging I zippered it up.... but it didn't close. Then I tried zipping it up in the other direction.... still didn't closed. The zipper just does NOT close. This was only my SECOND time using it and I was not being aggressive with the zipper, it just stopped zipping closed. So now I have a open zipper on my bag and every time it rains i need to worry about water getting into my Mac (and it has happened due to this problem). There goes $60 that I'll never see again. And now I need to buy a different bag and spend more money!