Customer Reviews and Ratings

4.0 out of 5 stars

Based on 6 reviews

  • 4.0 out of 5 stars

    Works but the drives are flakey

    • Written by from Markham

    I've had this running for 2 months now, no errors and a drive just died on me today. Not a big deal when you configure RAID 5 with a spare but still a pain and a little sad considering I have other RAIDS that have run 2+ years without a dead HD.

    Just be warned that the Seagate drives they ship are consumer grade and aren't the most reliable.

  • 5.0 out of 5 stars

    I have two running just fine 24/7.

    • Written by from Clearwater

    We have two units both working just fine after being online now 24/7 for nearly 4 months. You must set these things up right however. I experimented with them a bit first. I was able to software RAID two units together into one 30 TB volume. That was cool, but it got me a bit worried about losing data. So I reset them up as two logical drives, each using 5 drives for the RAID and allowing one to remain as a hot spare. This yields two 12 TB volumes. I lost a bit of storage potential, but it's rock solid safe now. Easy to daisy chain these together too, but there is no thunderbolt cable included. That's pretty unbelievable actually. Other than that though, a nice product.

    5 of 6 people found this useful

  • 4.0 out of 5 stars

    Thunderbolt Cable "EXTRA". Shame on LaCie.

    • Written by from Barrie

    An awesome performer for manipulating large files at absolutely jaw-dropping speeds.
    Four stars for, at $2699, not including a Thunderbolt Cable, but including it with the 'lowly' $699 512GB SSD Little Big Disk. An oversight, perhaps?

    16 of 29 people found this useful

  • 3.0 out of 5 stars

    Expensive!

    • Written by from Anchorage

    Have the 12tb version which went through two separate drive bay failures before Pegasus software updates fixed overheating problem. Drives replaced without charge as under three year warrantee . But after warrantee ...yikes, expensive. Tech support good and no problems since then. Working on at 2011 iMac with Mtn Lion. Crazy prices though for these boxes! Daisy chaining separate 4tb boxes seems only other option for normal folks sadly

    12 of 16 people found this useful

  • 3.0 out of 5 stars

    4TB Drives Not Supported

    • Written by from MILL VALLEY

    I added 4x4TB Hitachi drives. Worked well in two Raid-1 arrays. Then I migrated all 4 to RAID-5. Promise Utility converted all 4 to a RAID-5 and correctly found 12TB/16TB to be usable.

    HOWEVER, OSX Mtn Lion does not recognize this size of RAID and gives back a 4TB limit. Frankly, this looks like an OSX glitch more than a hardware problem--but it is a major impediment to maxing out storage.

    Contact with Promise Customer support was desultory and unhappy. Web support just said 4TB drives are not supported. No offer of workaround, nor prospect of firmware revision.

    32 of 38 people found this useful

  • 4.0 out of 5 stars

    Looking forward for spectacular Unit!!

    • Written by from Veghel

    I picked mine up the 2Tb version and it takes full advantage of the new Thunderbolt technology. I am a film-maker using the latest D-SLR technology to produce high definition videos, which can occupy a lot of hard disk space very quickly, and this device is perfect for me, especially when it is also available with 3Tb!!
    I use this directly with Final Cut X and Final Cut 7 and it reads and writes files very quickly. Your attached storage is no longer a bottleneck. Just Perfect - Thank you Pegasus - Flying data with the fastest speed!

    35 of 44 people found this useful