• 1.0 out of 5 stars

    Poor quality, bad software

    • Written by from Helena

    Worked for a few months, was always randomly moving and making noise (print head moving back and forth) at random hours of the day. I would not want this thing in my bedroom, it will wake you up. Software is slow and always requiring an update. Final straw was the printhead died (error 0x6100004c). I tried cleaning per the instructions with no results. I will try and get a new printhead under warranty but I will go back to Cannon. As a systems engineer with an electronics engineering degree, I can assure you this thing is garbage.

  • 5.0 out of 5 stars

    Bad news for HP Photosmart 7520 owners- part1 of 6 or 8

    • Written by from Morgantown

    I'm one of the unfortunate purchasers of the 7520 and my problems "started" with the infamous faulty wireless problems, especially just after the printer goes to sleep. I called HP and talked with a HP rep in the Phillipines, for 1 hour and 20 minutes. .

    1 of 1 people found this useful

  • 1.0 out of 5 stars

    Back away ....

    • Written by from Indianola

    This has been the worst printer I have ever owned. Blows through ink cartridges like crazy. They are now shipping me a new print head. Based on so many bad reviews (shame on me for not doing my normal pre-purchase research) I would guess this is not going to fix my problem. So sad, as I have never owned anything other than an HP printer in the past almost 30 years.

    2 of 2 people found this useful

  • 2.0 out of 5 stars

    HP Photosmart 7520 is an ink sponge

    • Written by from New York

    I have never had so many problems with a wireless device previously,

    Perhaps the most disappointing printer of all times and quite expensive to use because the cartridges run out quickly.

    Huge mistake. Everytime they update firmware it looses my network.

    4 of 4 people found this useful

  • 1.0 out of 5 stars

    STAY AWAY!!!

    • Written by from East Brunswick

    DO NOT BUY THIS PRINTER UNLESS YOU WANT TO REPLACE THE INK EVERY 20 PAGES!

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Shoot me...

    • Written by from Palo Alto

    I can't seem to give up on this stupid printer. My MacBook Pro can't find it. I've turned off/on off/on off/on. I've deleted the old printer setup. I've reset all my printers, no I have none. I've re-setup the printer wireless connection and double and triple checked all wireless networks. I've shut down and turned on my laptop and printer in every possible permutation. And yet I still try...

    7 of 8 people found this useful

  • 5.0 out of 5 stars

    Great out of the box

    • Written by from Milwaukie

    Spent almost as much time unpacking and removing the blue safety/shipping tape as I did with the setup. 20 minutes from start to adding to my wireless network and printing with my MacBook Air, iPhone5s and iPad Mini. I did not download and install HP software because everything worked out of the box. I hope the rest of my experience is as good as the setup.

    1 of 3 people found this useful

  • 1.0 out of 5 stars

    This is a printer - really???

    • Written by from Ketchikan

    I'm thinking this would make a better anchor for my boat than a printer. It's absolutely incredible HP could put something as dysfunctional as this into the public mainstream. If HP is looking for bad press, I suppose this is likely the way to get it...but then again, I'm probably the one at fault. I did the requisite research on consumer reports in which this printer rated highly...I'd really like some of what those guys were smoking...the appearance and claims of multiple functions made me want to jump right on board with this one...and of course now that I am on board it's only to find that it's consumed my time with trying to remedy the connectivity issues and pushed my patience to the extreme. I guess if all else fails, I might be able to use it as a step-stool in the kitchen to reach the higher shelves. But as far as a printer goes...what a terrible waste of effort, time and money.

    7 of 10 people found this useful

  • 2.0 out of 5 stars

    great Printer-when on a roll...

    • Written by from Marina del Rey

    But, uses sick amount of constant ink. also, completely unreliable.
    HP replaced first year, with a refurbished model.:(

    HP as bread and butter (printers) lack relevance or dependability. OBSCENE over-use of ink, weak hardware, wasting time and $$$.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Loses Connection

    • Written by from Yucaipa

    With a dual band router, this printer loses connectivity regularly. (I understand that it happens to single band users as well.) Spent a fair amount of time researching problem to learn nothing I could do would remedy it.
    It will not keep connection even if you set a dedicated ip address. It is frustrating and therefore I cannot recommend purchasing it to anyone.
    Printer works alright otherwise but not worth money and hassle. I had been a regular purchaser of HP printers in years past but this was my last. Buyer beware.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    I cannot stress enough, do not buy this model

    • Written by from Mammoth Lakes

    Purchased this printer (from an Apple Store)...worked (except for the advanced features which couldn't be accessed) until HP did an automatic firmware upgrade and bricked it (along with thousands of others). After long calls with HP they admitted that the firmware was faulty and there was no way to downgrade to a working version. So they sent an entirely new printer. Printer #2 will not stay connected to the print queue (jobs will remain in the queue when done, blocking any other jobs), the embedded web server (where all the advanced configuration is done) will not respond, and the scanner's document feeder is beginning to malfunction after less than 100 pages. Debating if it's worth my time to spend hours more on the phone with HP or if I'll just chuck the whole thing in the trash and start over.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY THIS PRINTER!

    • Written by from Provincetown

    This is a piece of junk. It can't maintain a connection with a wireless network for more than a few minutes. It's there on second, then 'unresponsive' the next. AVOID HP AT ALL COSTS!

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    A Total Waste of $ for Support to Apple Products

    • Written by from Jacksonville

    Purchased approximately 6 months ago to replace an older but similar HP with which I thought we had some internal mechanical issues. How much is my (or your) time worth? Significantly more than the required investment of time to constantly troubleshoot the communications shortfalls/breakdowns with this machine… As is mentioned in another review, does not support wifi print once the printer has entered sleep mode - multiple local wireless devices on our home network are unable to print to this device without first manually awakening the printer and/or restarting it - this is time consuming and absolutely not an increased level of personal convenience, as HP's marketing depicts. Additionally, can only initiate scans to the computer's memory from the iMac itself, despite the presence of a command on the printer control panel claiming to permit that action. Would have been beneficial to have HP identify this issue/limitation up front, as significant time has been spent here as well. Most recently, downloaded and reinstalled updated HP driver hoping to alleviate some of the frustrating and time consuming problems with this device - now completely unable to print. As much as I want to like HP printers due to long term history of personal use and for their [theoretical] reliability, my time is worth more than the cost of a transition to Epson, Brother, etc. I do not recommend this HP printer for Apple users.

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    poor printer - and installs HP adware that *cannot* be disabled

    • Written by from Chanhassen

    shoddy printer. printer monitoring pops up demanding new cartridges -- or complaining about non-HP generics -- and these *cannot* be disabled. The application provides a setting to ostensibly turn the frequency down but the application errors when saving the preferences.

    7 of 7 people found this useful

  • 2.0 out of 5 stars

    Problems Connecting With Bluetooth and Uses Too Much Ink

    • Written by from Federal Way

    I was able to get the printer to install fairly easily. However, after I had to replace the original ink cartridges I have had nothing but problems.
    The printer runs through ink at an incredibly fast rate. I cannot afford to use this printer. I seem to be replacing a full set of cartridges monthly. (Just home use, kids homework ect.... I have less than 750 copies on the machine and I do not print pictures)
    I also am having problems with the printer failing to find my Macbook Pro so I am constantly having to reconfigure. This printer is definitely not worth the hassle.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Drains ink dry - print head problems

    • Written by from Denver

    Unlike most others, my was a breeze to set up with a non apple router, or AE. It is in the same room FYI, but no connection drops and the touch panel works fine. That where the good stuff ends. This thing blows through ink like you would not believe, and the print head keeps having problems.
    I am going to try and return it.

    8 of 8 people found this useful

  • 1.0 out of 5 stars

    DO NOT BUY THIS PRTINTER

    • Written by from Kingsville

    Did hours of research b/f selecting this printer - we got it b/c it is supposed to printer great photos. We never got that far. Like thousands of others since OVER A YEAR AGO!!!!! it did not turn on when you plugged it in. I found some student that posted that he figured out right away it was the power block which is not grounded and sends a surge shutting of the printer which will not restart until you pull and reinsert the plug. What a joke!! No more HP for us (the last laser printer we bought from them died months after purchase).

    7 of 7 people found this useful

  • 1.0 out of 5 stars

    Worst Printer I ever owned

    • Written by from Montross

    I loved it at first because it set up quickly, could do the wireless printing but the photo's turned out horrible, and it wouldn't print right from my scrapbook program, Stampin' Up's MDS. It wouldn't do borderless and it printed in grey scale in draft mode. I returned it and doing a lot more research.

    9 of 10 people found this useful

  • 1.0 out of 5 stars

    Very Frustrating Connectivity; Failed in a year; Ate up Ink

    • Written by from Magnolia

    Have an "all-apple" set up (iMac w/ Mountain Lion, airport extreme), printer on wireless. When the printer printed, quality was very good. Although we could usually print OK from a computer/device, communication was often lost. Duplexer jams frequent. Mac connection when scanning from printer panel hit and miss, and images were sometimes split into multiple files even though that feature was disabled. Some images simply could not be scanned as one file--ever. Within a month, automatic feeder scanning produced vertical lines on image like an old fax machine and could not clean them away. High ink consumption--much more than previous HPs owned (and we bought high capacity cartridges). Frankly it was a relief when it failed within a year. Last HP all in one for me.

    5 of 5 people found this useful

  • 1.0 out of 5 stars

    Difficult to install and Loses connection with wireless network

    • Written by from Spring valley

    Very disappointed in this one. Spent 4-5 hours trying to install it, finally had a computer tech come in. Poor photo quality and especially poor color printing , lots of agonizing slowness on print command,. It is supposed to scan, but the instructions are muddled and I've been unable to accomplish it. Have had Cannon printers in the past--instant setup and great performance--someone raved on about HP and I fell for it. Bad choice

    5 of 5 people found this useful