I bought mine on Thursday of last week. I received it by Monday Morning. First, My jaw dropped when I saw the size of the Elgato. I compared it to my Iphone 4, and its smalled than my phone. Next, The setup is the easiest thing to do ever! A few cables to be plugged in then you're done. After this, You download the software from game capture site and you're ready to begin recording! The elgato support is in my opinion the best support you'll receive from any product. They are nice people and super helpful. Besides my little hiccup I had with it( due to firmware needing to be updated) I give this product 5 stars, simply because, its the best Capture Card on the Market. It's also the smallest. I can't say enough great things about the product and the company. With this purchase, I've now become a long time and extremely happy costumer of Elgato. Thank you guys for an amazing product!